The COVID-19 pandemic has made healthcare radically more digital. To reduce infection risks, many healthcare services that previously required co-location have rapidly moved online. The Chinese government transitioned 50% of their healthcare tasks online during the epidemic. The UK’s National Health Service (NHS) selected eleven suppliers to provide video consultations for primary care after a 48-hour tender. Dramatic changes to healthcare regulation and delivery that normally take years are unfolding in mere days. Smart digital solutions for home and telecare can improve the reach and effectiveness of modern healthcare systems and reduce cost. They may also widen the digital divide and overburden patients and clinicians. In this webinar, Implement and ustwo will explore how a patient-centric approach to digital healthcare can go beyond triage and improve outcomes and efficiency.