Sport is the real common denominator among people all over the world, beyond socio-economic and cultural differences. It is a strong power: Everyone is interested in sports.
The sports consumptions have enough socio-economic specificities to justify that the offer develops a marketing adapted to the sporting cultures. It is a market that continues to grow and it is normal that we wanted to see all these specificities.
Rise and fall of Kulula.com, an airline won consumers by different marketing ...
Sports Marketing
1. “Sport, like music, is something universal, something that is understood all
around the world, regardless of social, ethnic or religious differences. Not
only sport is universal, but also its values.“
Dr. Jacques Rogge, IOC Past President
2. Done by: SBAI Imane & BENADIBA Maryam
Supervised by: Professor DRISSI El Fadel
International Sport
Marketing
3. Agenda
Definition & Importance
of Sports Marketing
Managing sports brands and
their internationalization
01
02 Distribution channel in
International Sports
Marketing
Communicating with
Sports Market
05
02
03
04
5. “The specific application of marketing principles and processes to sports
products and to the marketing of non-sports products through association
with sport”
6. Marketing of Sports
When the promotion
is about sports
Marketing through sports When the
promotion is not about the sports :
athletes, teams or leagues are used to
promote different products.
7. What are some things you have seen fans do at a game that customers at a grocery
store never do for a favorite brand?
Customer
One that buys goods
Fan
An ardent devotee
8. “We’ve recognized for several years that
sport is part of entertainment. The market
now is really sports, fashion and music. We
can’t expect to ignore reality and survive.”
Reebok president - Robert Meers
9. Selling a life style
Differenciating by sport
Acquiring new customers
Promoting sports activities
11. Teams (FC Barecelone, PSG, Stade Français, etc.), players (Roger
Federer, Maria Sharapova, David Beckham, etc.) and sports
organizations (CIO, NBA, UEFA, etc.) are brands.
Brand and brand management allow the actors to create value, as
much on the marketing as the financial front to ensure their
continued existence.
12. Professional sports brands must distinguish themselves.
What do they offer that is special enough to bring a
consumer to choose a sports game over going to a
restaurant.
This is also a matter of survival, as mentioned by the
former Vice President of Marketing for the Montreal
Canadiens (National Hockey League)
13. In contrast to the various sports products, marketers of
non-sports products have used sports platforms or themes
as part of their marketing strategy as well.
Many organizations use sports personalities to reinforce a
particular competitive position.
The message identified in the positioning statement needs
to be reinforced through all of the marketing mix decisions.
14. In order to discuss the globalization of sports, we shall answer the following questions:
Why? An economic necessity, New business Opportunities, The transformation of
sports.
What? Connect emotionally with fans worldwide. We should mention that sports
apparel is increasingly becoming everyday wear.
Who? Events, leagues, teams, players, equipments.
How? By making use of physical and virtual means (Stores, tours,…)
Where? Sports brands need to develop and nurture their brand name worldwide to
acquire new fans.
15. In order to discuss the globalization of sports, we shall answer the following questions:
Why? An economic necessity, New business Opportunities, The transformation of
sports.
What? Connect emotionally with fans worldwide. We should mention that sports
apparel is increasingly becoming everyday wear.
Who? Events, leagues, teams, players, equipments.
How? By making use of physical and virtual means (Stores, tours,…)
Where? Sports brands need to develop and nurture their brand name worldwide to
acquire new fans.
18. The nature of sport product is such that « Sports Shops»
have been a dominant force in distribution channels.
Making products available to consumers is achieved by
placing the products near to the market in purpose-built
facilities (i.e Physical Shops)
There are various types of Shops: Specialized, general sports
retailers, general retailers.
19. Direct selling provide the company with more
control over the product retailing process
Direct mailing order is also another distribution
method in Sports Mix Marketing
Customized products is a strong options for
sports manufacturers as it position them higher
and provide them with a strong brand value.
20. Sports items are often associated with particular
Sporting Events.
Some selling operations might be operated
unofficially or illegally (e.g. street selling for
tickets, ticket touts…)
For big sport events, the scale of selling is
considered and the distribution channels are
respecting a strict strategy.
22. marketing based on interaction within networks of relationships.
Building and managing the relationship with fans is the heart of successful sport
communication
If Rooney wears it
And i’m rooney’s fan
Then I’ll buy it
Devotion and loyalty
are earned
23. “nonpersonal, paid announcement by and identified sponsor”
Used to reach large audiences, create brand awareness, help differentiate a
brand from another, and build an image of the brand with attention grabbing
and persuasive messages.
The allianz arena
In Germany
P&G Thank you mom
Youtube campaign
24. Managing information and bringing it to the
attention of the public .
The task of generating publicity does not have to be
loud and excessive to be effective.
25. Whereas advertising is very public, indiscriminate and impersonal,
personal contact can be tailored to the target customers interests and
needs.
26. Everything that is done to ensure that the place of purchase or
consumption of the sport product is designed to create specific
behavioral or emotional effects in the consumer.
The experience of
attending a sporting event
Agueroooooooooo
The point of sales
Using posters
27. Sponsorship is a business agreement between two
parties based on reciprocity.
Organizations such as Visa International and McDonald’s
are inundated with sponsorship proposals.
There is a need to evaluate these proposals and invest
only in those that represent the proper fit for the
prospective sponsor.
Sponsorship is a real gateway services – opening new
markets.
28.
29. Licensing has emerged as the fastest growing component of
the contemporary sport promotion mix.
Just as with corporate brands or logos, a symbol for a team or
event increase consumers awareness and create an identity in
the marketplace.
Sport is a unique opportunity for companies to break the
noise around their communication.
30. Endorsements and sponsorships will increasingly be handled online by
online marketplaces.
Social marketing will enable influential people in sports to sell products
directly to their fans.
We'll soon be able to accurately measure Athlete engagement and
impact.
31. Evaluation Sheet
Highlighted the scope of international sports marketing as a
distinct field of marketing, with its unique variables and
functions.
Organizations are required to not only look abroad, but also
to consider ways to successfully penetrate international
markets.
Product, place and communication are integral parts of this
field and can be separately quantified.
Sports offer promising opportunities for communication
tools, especially on the international level.
32. Bibliography
Webography
Global Sport Marketing : Contemporary issues and Practices, Michel Desbordes and
André Richelieu, Routledge Edition, 2013.
International sport marketing: practical and future research implications, Vanessa
Ratten, Deakin Graduate School of Business, Deakin University, Melbourne, Australia
A sample of sport brand value and revenues among the Top 50 Forbes ranking in 2010,
Forbes 2010
5 Ways The Sports Marketing Industry Is About To Change Forever, Forbes 2014
Web 2.0, social networks and the future of market research, International Journal of
Market Research, Cooke, M., Buckley, N. (2008), Vol. 50 No.2, pp.267‐92.
10 great sports digital marketing campaigns, econsultancy.com
Le digital a transformé le marketing sportif, Michel Desbordes.
Goldman, M., Johns, K. (2009), "Sportainment: changing the pace of limited‐overs
cricket in South Africa", Management Decision, Vol. 47 No.1, pp.124‐36.
Web sites of : FC Barcelone, AC Milan, KNVB, PSG, FIFA World Cup, Roland Garros, World
Golf Championship, Reebok, Nike, Adidas.
National Sporting Goods Association Web site: www.nsga.org
Hinweis der Redaktion
People are exposed to sports marketing almost everywhere, either reading a newspaper or magazine, watching sports programs on television or simply by walking down the street through tools of marketing communication such as billboards and advertisements.
In the first case, the promotion is directly related to sports. In the second case, the products can but do not have to be directly related to sports.
In today‘s world, it is absolutely vital that marketing of non-sports products through sports events be acknowledged as one of the essential components of sports marketing.
Raving fans are infinitely more valuable to your brand than loyal customers and satisfied customers.
While the customer will base his choices on the quality of the product or a service and can stop being loyal if something went wrong, the fan will always follow what the brand brings, without questioning the quality, the price, the service … because they are devoted to it
Creating the sense that a sport product is different, if not better than products available elsewhere, is vital. It can build a differential advantage.
If we look at professional sports teams, they exhibit the characteristics of real products, made up of tangible benefits, like the results of the game or derived products (Merchandizing of clothes, balls, sports articles…) or intangible benefits, like emotions felt by the fans at the stadium or the feeling of pride and belonging.
The more a consumer identifies with a Sports Brand the greater the chance that he or she will be loyal and will express his or her attachment by purchasing products with the brand logo, in addition to acting as an ambassador, such as Nutella lovers do.
This is the ‘value proposition’ offered to the consumer. That’s how slogans like ‘Mès que un club’ (More than a club) of FC Barcelona take all their meaning. FC Barcelona is the symbol of a region and a people; it transcends soccer to become the standard bearer for Catalonia, since the Franco regime, when all independent symbols were banned with the exception of sports. Today, through its partnership with United Nations Children’s Fund (UNICEF), FC Barcelona spreads its slogan even further into the societal sphere, with an image of responsibility, empathy and fraternity on an international level, which we will discuss in the second chapter.
NHL Marketing Manager said: “We need to justify to our fans why they are going to pay up to $200 a ticket to come to one of our games at the Bell Centre, even though they can very well stay at home, sitting comfortably in their living room in front of the high unique experience, to share a special moment, a spectacular goal, a dramatic win, music, lights, white towels that fans wave together, etc. What we offer is an experience that we attempt to renew with each game.”
Example: Tag Heuer, a Swiss watch and accessories manufacturer, had teamed up with Maria Sharapova to associate its brand with the excitment of sport, luxury and glamour in the mind of consumers.
In the context of today’s globalization, very few countries or industries, if any, can exist in isolation from the rest.
Why?
Mainly for three reasons:
An economic necessity: Sports teams and sporting events battle with a wide selection of other entertainment options for the disposable income of consumers.
New business Opportunities: The sport industry is valued at over US$100 billion a year worldwide and growing, and it is expected to reach US$126 billion a year by 2011 (PriceWaterhouseCoopers, 2007). New streams of revenues appear, such as merchandising, exceeding US$19 billion a year in North America for all teams and all sports combined, as of 2008; this amount was estimated at US$7 billion for Europe, in 2008.
The transformation of sports: Sporting events move from being solely a local activity to becoming a global one due to social media and communication industry.
What?
Sports teams and brands are positioning their brands as a lifestyle. they have the ability to transcend sports and the potential to become a global brand with mass appeal, such as Coca-Cola, Gucci, Louis Vuitton, etc. Think about
Who?
Essentially, five categories of actors are concerned:
Events (i.e. Formula 1 and Nascar races, Olympic Games, Football World Cup, etc.).
Leagues (English Premier League, NBA, Spanish Liga, etc.)
Teams (New York Yankees, Liverpool Football Club, Real Madrid, etc.)
Players (David Beckham, Sidney Crosby, Roger Federer, Messi, Rafael Nadal, Cristiano Ronaldo, etc.).
Equipment makers (i.e. Adidas, Nike, Puma, Reebok, etc.)
How?
Physical: Tours and exhibition games abroad, like some major European football teams do every year in Asia or America (Manchester United, FC Barcelona) + Stores in different countries, such as the Manchester United Megastore launched in Macao 2008.
Virtual : Endorsement of the brand by celebrities (actors, singers, etc.) giving sports teams the advantage of brand associations.
Where?
Thus, it is not by accident that we see a delocalization of Formula 1 races to Abu Dhabi, Kuala Lumpur, Shanghai and Singapore, and the organization of the Olympic Games and Football World Cup in Brazil, Qatar and Russia.
In the context of today’s globalization, very few countries or industries, if any, can exist in isolation from the rest.
Why?
Mainly for three reasons:
An economic necessity: Sports teams and sporting events battle with a wide selection of other entertainment options for the disposable income of consumers.
New business Opportunities: The sport industry is valued at over US$100 billion a year worldwide and growing, and it is expected to reach US$126 billion a year by 2011 (PriceWaterhouseCoopers, 2007). New streams of revenues appear, such as merchandising, exceeding US$19 billion a year in North America for all teams and all sports combined, as of 2008; this amount was estimated at US$7 billion for Europe, in 2008.
The transformation of sports: Sporting events move from being solely a local activity to becoming a global one due to social media and communication industry.
What?
Sports teams and brands are positioning their brands as a lifestyle. they have the ability to transcend sports and the potential to become a global brand with mass appeal, such as Coca-Cola, Gucci, Louis Vuitton, etc. Think about
Who?
Essentially, five categories of actors are concerned:
Events (i.e. Formula 1 and Nascar races, Olympic Games, Football World Cup, etc.).
Leagues (English Premier League, NBA, Spanish Liga, etc.)
Teams (New York Yankees, Liverpool Football Club, Real Madrid, etc.)
Players (David Beckham, Sidney Crosby, Roger Federer, Messi, Rafael Nadal, Cristiano Ronaldo, etc.).
Equipment makers (i.e. Adidas, Nike, Puma, Reebok, etc.)
How?
Physical: Tours and exhibition games abroad, like some major European football teams do every year in Asia or America (Manchester United, FC Barcelona) + Stores in different countries, such as the Manchester United Megastore launched in Macao 2008.
Virtual : Endorsement of the brand by celebrities (actors, singers, etc.) giving sports teams the advantage of brand associations.
Where?
Thus, it is not by accident that we see a delocalization of Formula 1 races to Abu Dhabi, Kuala Lumpur, Shanghai and Singapore, and the organization of the Olympic Games and Football World Cup in Brazil, Qatar and Russia.
The nature of the international opportunity is, the financial means, the nature of the sport involved and cultural distance are the main factors that determine the expansion the team might undertake. Furthermore, strong foundations are needed before a sports team can expect some international success: indeed, time is necessary to build a record, one’s history, one’s own brand.
From a local to a regional brand: Build and perpetuate the brand. Work on the brand image, build fan loyalty and increase regional presence. Strategic construction of the brand, CRM system, advertising Campaigns. Example: NFL…
From a regional to a national brand: National strategic Partnerships (equipment makers, distributors, media, foreign clubs). Example: Anderlecht football team, Belgium.
From a national to an international brand: Export and globalize the brand. Increase brand. Recognition and presence worldwide. hiring of international stars, website tailored for different countries and languages, opening of stores abroad. Example: KNVB, Manchester United, PSG…
Introduction:
For manufacturers, the use of Retail Outlets means focusing on new procedures and forgetting about some aspects of the core business. Direct selling by manufacturers to consumers avoid this but at the price of raising operating costs.
3rd Point:
Example of Reebokstore.co.uk
Example of customized products such as Mi-Adidas
The Olympics and Roland Garros are an example of events that have an iternational, national and local official branded merchandise, tickets are sold directly via the websites, selected shops and at the event.
On a differet scale, the London Marathon has both real and virtual sales channels for technical merchandise, accessories and memorabilia.
Relationship building and management (public relations) is the heart of successful sport communication: loyalty, tradition and emotion are characteristics of the sport product that are rarely manifested in other consumer products.
Considering the number of loyal football supporters, who from one season to the next, doggedly follow their team through the god times and the bad and who will openly display their emotions to a global audience. Yet the next season, they will pay the increased price for their season ticket, only for the love of the team. Many other organizations would kill for such loyalty and devotion.
Naming stadium by a brand name: The Allianz arena in germany .
Branding and logo on the pitches during matches
Corporate advertising in match day or tournament programs : coté foot
Internet advertising on YouTube videos : Procter and gamble (thank you mom)
Naming stadium by a brand name: The Allianz arena in germany .
Branding and logo on the pitches during matches
Corporate advertising in match day or tournament programs : coté foot
Internet advertising on YouTube videos : Procter and gamble (thank you mom)
The best way for a sport club to keep personal contact with supporters is through the player: they must be role models, accessible and approachable. Example: Meet the player or giving shirts to fans and supporters.
It includes everything that appears at the point of sales, such as posters, displays, athletes endorsements
The actual place where a sport event occurs becomes an integral element of the overall promotional strategy “ nothing quite matches the experience of attending a live sporting event” : matches has become events with more than just the game to entertain the supporters : fireworks, face painting, pizza delivery …
Sport sponsorship is one of the most efficient and economical ways to promote brands and products through an emotional environment. The sponsor provide funds, resources or/and equipments and the team or organization provide the brand with high audience and new market segments.
Sponsorship helps find the right “fit” for brands to reach their respective target market and overall objectives.
Gateway services – opening new markets: gateway services provide access and assistance, without the worry or risk. Combining advanced international experience and local operational teams.
Licensing is a contractual agreement that allows a marketer to use valuable trademarks and brand names of a sports property. Inexpensive T-shirts increase in value by a
substantial amount as soon as a sports team’s logos are printed on them
In wearing and buying their favorite team’s items, customers are not only demonstrating their allegiance but are also extending the promotional opportunities for any sponsor or corporate logo that is emblazoned on the item (Shirt, pant, sneakers…)
Example of globally recognized logos: Nike Swoosh, Adidas Stripes…
Other examples for licensing: Mattel "Hot Wheels" Cars and NASCAR, Visa and the NFL , Nike and KNVB in Netherland, Swatch with Roland Garros Event, Ralph Lauren and Golf Championship event.
First point: Knoda, a social prediction service where fans predict the score of sports games, found that working with influential athletes has a higher ROI than more traditional means of advertising. They used an online platform called Opendorse which is establishing itself as one of the go to places for marketers that want powerful and fast results from influential athletes.
2nd point: It used to be that a brand had to have deep pockets and wide distribution to launch a new product, now they can do it by leveraging the networks of a few influential people. Look no further than Cristiano Ronaldo, a Portuguese soccer player or actor Vin Diesel. Anything they promote will become famous.
3rd Point: One of the highlights of the Sports Marketing track was a company called Stout Social who recently launched the MVP Index. The company’s product is still in beta, but gave a sneak peek of what's coming. They show who is most engaging with their fans and who is most marketable. Who is moving the social needle and who has flat lined.