Weitere ähnliche Inhalte Ähnlich wie Strategically Implementing Technology in Your Organization - Step 2: Prioritization & Planning (20) Kürzlich hochgeladen (20) Strategically Implementing Technology in Your Organization - Step 2: Prioritization & Planning2. Incorporated Prompting Software in1995
Software Development and Collaboration
◦ CIS – CaseTrakker and SmartView LMS
◦ MedSupport
◦ AbleLink Endeavor Desktop
SmartHomes Project Envisioned - 2001
◦ Bob & Judy Charles SmartHome - June, 2009
◦ Charles Family SmartHome – June, 2010
SmartSupports Consulting Services
◦ Outreach - Presentations - Tours
© Imagine! SmartSupports Consulting Services
3. People are living longer
Care is becoming increasingly complex
Caregivers need more information
Workforce Crisis
Wellness Promotion
Reimbursement Policies
Consumer/Family Involvement
Funding streams will be more self-directed
Waiting lists are growing
© Imagine! SmartSupports Consulting Services
4. Plan for the Future
Stagnant Rates and Resources
Regulatory Changes
Services/Supports Must be More Efficient
Change Presents Opportunity
Create New Models
Replace Existing Models
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5. Improve Individual Services/Supports
◦ Assess Service/Support Needs
◦ Facilitate Communication/Involvement
Families
◦ TeleHealth/Education
Improve Organizational Efficiency
◦ Coordinate Information
◦ Assess/Evaluate Performance
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6. Engage in Research and Development
◦ Design/Develop New Products
◦ Demonstrate Success/Failure
Create New Service Models
◦ Address Waiting Lists
Establish/Develop New Partnerships
◦ Social Ventures
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7. Enterprise
Applications
Smart
Supports
Consumer
Remote
Assistive
Monitoring
Technologies
8. Remote Monitoring Applications
◦ 3rd Party Monitoring Services
◦ In-House Monitoring
Enterprise Applications
◦ Enterprise Resource Planning (ERP)
◦ Customer Relationship Management (CRM)
◦ E-MAR, Learning Management, Document Imaging
Consumer Assistive and Adaptive Technology
◦ Communication Systems
◦ Environmental Controls
◦ Learning/Prompting Systems
◦ Community Navigation/Support
◦ Apps/Apps/Apps
© Imagine! SmartSupports Consulting Services
9. Education - √
◦ Applications - √
◦ Benefits of Technology - √
Prioritization
◦ Analyze “pain” points
◦ Greatest Impact
Planning
◦ Impacts on the Organization
Implementation
◦ Project Management (DIGs)
Maintenance and Support
© Imagine! SmartSupports Consulting Services
10. Prioritization
◦ Analyze “pain” points
Technology Surveys
• Internal and Company wide
◦ Greatest Impact
What is important (3-5 list)
What will have greatest impact
What is a good building block to launch tech
initiatives
Planning
◦ Impact on the Organization
© Imagine! SmartSupports Consulting Services
11. Survey of Current Infrastructure
◦ Hardware
◦ Software
◦ Connectivity, Internal and External
Existing Functionality
◦ ERP, CRM and EHR
Platform Integration
Staff Capabilities and Bandwidth
◦ Indentify Technology “Stars”
© Imagine! SmartSupports Consulting Services
12. Analyze workflow
◦ Flowcharts
Information Bottlenecks
Geographic area
Assess Risk
◦ Health and Safety
◦ Medical Monitoring
Regulatory Requirements
Reporting
Staff Training
© Imagine! SmartSupports Consulting Services
13. Enterprise
Applications
Smart
Supports
Consumer
Remote
Assistive
Monitoring
Technologies
14. Enterprise Integration Group
o Representative of Organization
o Serves as Project Management Team
o Provides Resources to Help Project Succeed
Ensures Appropriate Business Planning with
Exit Strategies
Overseeing Architecture / Management
Planning & Practices
◦ Maps Out Project Goals/Objectives
◦ Brainstorming & Problem Solving
◦ Scouting for High-Potential Ideas
◦ Establishes & Maintains Focus on Priorities
© Imagine! SmartSupports Consulting Services
16. Improve Learning/Independence
Improve Organizational Management
Enhance Direct Support Interactions
Automate Notification and Prompting
Improve Health/Wellness
Increase Stakeholder Involvement
Support Individual Actions
Transparency
© Imagine! SmartSupports Consulting Services
17. Enterprise
Apps
Sweet
Goals and Objectives Spot
Responsibilities
Consumer Remote
AT Monitoring
Budget
Organizational Structure & Process
© Imagine! SmartSupports Consulting Services
18. Goals and Objectives Enterprise
Apps
o Identified by Survey Results
o Communication Plan
Sweet
Spot
o timelines Consumer
AT
Remote
Monitoring
o ROI (return on investment)
Responsibilities
o Talent?
o Time?
© Imagine! SmartSupports Consulting Services
20. Enterprise
Apps
Budget
o Financial Commitment &
Sweet
Spot
Strategy Consumer
AT
Remote
Monitoring
Organizational Structure &
Process
o Capacity (Organization,
Board, Department &
Staff)
© Imagine! SmartSupports Consulting Services
21. Incorporating Areas of Technology?
◦ Culture Shock
◦ Organizational control
◦ Staff Capacity
Training Resources
• Live vs Online
◦ Planning for Functional Skills Screening
◦ Education & Planning for Individual Technology
Plans
Part of Individual Planning Process
Consumers & Families, Case Managers &
Service Coordinators (Buy-in)
© Imagine! SmartSupports Consulting Services
22. Data Tracking Methodologies
Job Expectations & Job Descriptions
Staff Training / Staff Training / Staff
Training
Budget
Feedback Process
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23. Identify - ”low hanging fruit”
Design for Replication
Design for Scale
Supportive Corporate Structure
Seek Collaboration
Create and Evaluation Process and Feedback
Loop
Advertise/Market Success
◦ Fundraising/Grant Writing
© Imagine! SmartSupports Consulting Services
24. Incorporating Consumer Technologies
◦ Technology Screening
◦ Individual Technology Plan
Part of Individual Plan Process
◦ Data/Tracking Methodology
◦ Job Expectations and Job Descriptions
◦ Staff Training/Staff Training/Staff Training
• Hiring and Recruitment
• Group Similar Technology
• Curriculum Development
• LMS
© Imagine! SmartSupports Consulting Services
25. Forces you to determine the future of
the company in terms of measurable
results.
Ensures the company maintains a
strategic focus.
Allows time for contemplation and
reflection.
Prioritizes the issues that must be
addressed to achieve the goals.
© Imagine! SmartSupports Consulting Services
26. Guides effective decision-making and
validates allocation of time for
managers and employees.
Allows you to anticipate the right
opportunities.
Provides a tool for monitoring
progress.
Creates a means of communication for
the entire company.
© Imagine! SmartSupports Consulting Services
27. Greg Wellems - gwellems@imaginecolorado.org
Kevin Harding - kharding@imaginecolorado.org
Sterling Wind - swind@imaginecolorado.org
Imagine - http://www.imaginecolorado.org/
SmartHome - http://www.imaginesmarthomes.org/
Hinweis der Redaktion Enterprise resource planning, a system that is used to manage and coordinate all the resources, information, and functions of a businessCustomer Resource Management