Client service vs. customer service may 2011

Customer Service and Client Service … What’s the Difference?

What is Service? ,[object Object]

What is a Customer? ,[object Object],[object Object]

What is a Client? ,[object Object],[object Object]

So what is the difference between Client Service and Customer Service? ,[object Object],[object Object],[object Object]

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So what is the difference? ,[object Object],[object Object],[object Object]

Let’s take client relationships a step further ,[object Object],[object Object],[object Object]

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When seeking employee benefit solutions ,[object Object]

The Benefits Trust (the commercial) ,[object Object],[object Object]

The Benefits Trust System TM Monthly Account Balances ($) YTD Account Balances ($) Insurance Premiums Life, AD&D, LTD, Stop Loss, Critical Illness, Out of Country Claim Transactions Health, Dental, STD Plan Operation Costs Administration, Producer Compensation, Taxes Monthly Contribution $ $ $

What do we do at The Benefits Trust ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Examples of our Client Service ,[object Object],[object Object],[object Object],[object Object],[object Object]

Client Service and Your Business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

When a client gets frustrated… ,[object Object],[object Object]

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Great Client Service ,[object Object],[object Object],[object Object]

Client service vs. customer service may 2011

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