for education purposes

1. WHAT MAKES A GOOD LEADER?

4. • When you take a look at the worlds most successful businesses, it’s
more often than not an inspirational, passionate leader who is the
driving force behind their achievements.
• It’s their commitment to want to succeed that helps to inspire and
encourage the team to want to work together and strive towards
achieving the same desired goals.
• Bill Gates, founder of Microsoft and the wealthiest man in the USA,
believes that “Leaders will be those who empower others.”
• A leader has a true sense of responsibility to motivate, empower and
engage their employees. A team leader is the crucial cog that can
make or break a team’s productivity.
Introduction

5. • There are many leadership styles to adopt, but
what qualities should you focus on embracing
to make you a great leader, which will enhance
employee productivity?
• Here’s our guide to the 5C’s to what makes a
good leader…
5 C’s of leadership and types of leadership power

6. TYPES OF LEADER POWER EXIST
Leaders possess power and as a result, are able to influence
people.
•Legitimate power is "the authority that a manager has by
virtue of his or her position in an organization's hierarchy.“
• Reward power is described as "the ability of a manger to
give or withhold tangible and intangible rewards."
•Coercive power is "the ability of a manager to punish
others.“
• Expert power is "power that is based on the special
knowledge, skills, and expertise that a leader possesses,"
•Referent power is "power that comes from subordinates'
and coworkers' respect, admiration, and loyalty."

7. • Effective team leaders communicate clearly using verbal
and written skills to convey a message in a way that the
team of workers can understand.
• A leader must interact clearly, concisely and coherently in
order to prevent any misunderstanding of what is required
by the employee.
• Two-way conversation is vital in order to ensure clarity and
eliminate any barriers.
• Plus listening to the team will allow the leader to include
any input or ideas from others into the project at hand.
1. COMMUNICATION

8. • First Lady and political activist leader Eleanor Roosevelt once said, “A good leader
inspires people to have confidence in the leader, a great leader inspires people to
have confidence in themselves.”
• A leader requires a personal level of confidence to know that the decisions they
are making will drive the team forward and succeed in the desired business goals.
• This in turn will inject a level of confidence amongst the team members, which will
improve their standard of workplace productivity.
• If an employee doesn’t believe in their leader, the leader will lack any form of
authority and will often be second-guessed when a decision is made.
• The team will not carry through the activity they have been tasked with, with any
conviction, as they don’t believe that what they have been asked to do is correct.
• This will lead to hostility between you and a breakdown of communication.
2. CONFIDENCE

9. • A leader must show their commitment to the goal, the team and
the business, if they want to succeed and achieve workplace
productivity.
• If a leader can convey this commitment and determination to
prosper, then it will encourage others to help them reach their
vision.
• When the team trusts that the leader is committed to wanting to
achieve, it will encourage the rest of the team to be focused on the
same goal, then progress will be sweeter.
• If a leader doesn’t show their commitment, it just demonstrates to
the rest of the team they shouldn’t either and that the vision isn’t
worthwhile.
3. COMMITMENT

10. • As a leader you won’t have all the creative ideas, but it
is your responsibility to be the mastermind behind
sparking and igniting the creativity within your team.
• Creative thinking encourages innovation and working
together to bounce ideas off one another, will generate
the best of comprehensive strategies.
• Working within a culture where the team are rewarded
and valued for their ideas and input, will engage
employees and encourage them to contribute more in
the future.
4. CREATIVITY

11. • It should be pretty obvious that the more credit you give your team members
when they have successfully achieved a goal or a great result, the more
respect and trust you will gain as a leader amongst your peers.
• Unfortunately, some leaders feel the need to take the credit for their team
member’s good work and pass it off as their own. Not only is that ethically
incorrect, it shows lack of confidence in yourself and your team will
disrespect you and become unengaged altogether.
• Praising your employees for their great performance and informing senior
management will reflect well on your abilities as a leader. It will show that
you have created a solid, trustworthy workplace environment and with your
skills, advice and guidance, you have effectively developed that individual
to a level that makes them capable of achieving the desired results.
• A productive workforce will achieve when they trust, respect and value your
opinion that you will give credit where credit is due.
5. CREDIT WHERE CREDIT IS DUE

12. • Iconic business magnate Richard Branson, leader of over
400 companies within the Virgin Group states “You can’t be
a good leader unless you generally like people.”
• How apt this statement is.
• You can’t expect a great workplace and a productive
workforce to occur when the person in charge of creating
this, isn’t a people-person.
• A leader is relied upon to drive the team to achieve results,
if they don’t connect with the team, how are they going to
empower them?
WHAT MAKES A GOOD LEADER?