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FDA 21 CFR 11 and Related
                                                     Regulations and Guidance

                                                          Part 1 – Review of Life Sciences IT
                                                                Security Requirements




                                   Dept.      App.
                                   Dept.      App.


       The Hollis                 Reg. Aff.



                                                             Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 1
                                  Reg. Aff.
                                    QA
                                    QA


       Group, Inc.                Manuf.
                                  Manuf.
                                   Purch.
                                   Purch.
Subject:
Subject:                           R&D
                                   R&D
                                    Eng.
                                    Eng.
       Infrastructure Assurance
       Infrastructure Assurance                      TM
Electronic Signatures
                                                          Fundamentals - Scope
                                  • As stated elsewhere, records that have been
                                    electronically signed must be secure,
                                    accurate and reproducible in order for the
                                    electronic signatures to have any validity
                                  • Therefore our agenda will include laws,
                                    regulations and binding guidance that bear
                                    upon the electronic records required by the
                                    ―predicate rules‖ applicable to our regulated
                                    products or components:


                                   Dept.      App.


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                                                            Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 2
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
e-Signature Regulations
                                                               and Guidance
                                  • 21 CFR Part 11 – Electronic Records,
                                    Electronic Signatures
                                                     – FDA – August 20, 1997
                                  • Guidance for Industry
                                    COMPUTERIZED SYSTEMS USED
                                    IN CLINICAL TRIALS
                                                     – FDA – April, 1999



                                   Dept.      App.


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                                                            Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 3
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
e-Signature Regulations
                                                               and Guidance
                                  • General Principles of Software
                                    Validation; Final Guidance for Industry
                                    and FDA Staff
                                                     – FDA – January 11, 2002
                                  • Guidance for Industry Part 11,
                                    Electronic Records; Electronic
                                    Signatures – Scope and Application
                                                     – FDA – August 2003


                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                             Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 4
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
e-Signature Regulations
                                                               and Guidance
                                  • Volume 4 Good Manufacturing Practice
                                    (GMP) Guidelines: Annex 11 Computerised
                                    Systems
                                                     – Eudralex – Effective June 2011
                                  • DRAFT Guidance for Industry – Responding
                                    to Unsolicited Requests for Off-Label
                                    Information About Prescription Drugs and
                                    Medical Devices
                                                     – FDA - CDER, CBER, CVM, CDRH – December 2011


                                   Dept.      App.


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Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
e-Signature Predicate Rules –
                                                        US FDA
                                  •             21 CFR PART 210 — CURRENT GOOD
                                                MANUFACTURING PRACTICE IN MANUFACTURING,
                                                PROCESSING, PACKING, OR HOLDING OF DRUGS;
                                                GENERAL
                                  •             21 CFR PART 211 — CURRENT GOOD
                                                MANUFACTURING PRACTICE FOR FINISHED
                                                PHARMACEUTICALS
                                  •             21 CFR PART 820 — QUALITY SYSTEM REGULATION
                                  •             21 CFR PART 821 — MEDICAL DEVICE TRACKING
                                                REQUIREMENTS



                                   Dept.      App.


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                                                          Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 6
Subject:                           R&D

                                      Eng.
       Infrastructure Assurance                      TM
Not ―Predicate Rules‖
                                                          But Touching the Subject
                                  •             U.S. Food Drug, & Cosmetic Act
                                                     – 21 USC 331 (Prohibited acts)
                                  •             Sarbanes – Oxley (SOX)
                                                     – Pub.L. 107-204, 116 Stat. 745, Jul. 30, 2002
                                  •             Gramm – Leach – Bliley (GLB)
                                                     – Pub.L. 106-102, 113 Stat. 1338, Nov. 12, 1999
                                  •             The Electronic Signatures in Global and National
                                                Commerce Act (ESIGN)
                                                     – Pub.L. 106-229, 14 Stat. 464, enacted June 30, 2000, 15
                                                       U.S.C. ch.96
                                  •             Fed. Rules of Criminal & Civil Procedure & Evidence

                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                               Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 7
Subject:                           R&D

                                      Eng.
       Infrastructure Assurance                      TM
Some Interesting Bits…

                                  From the U.S. Congress
                                  •             18 USC 1001 - False information
                                  •             18 USC 1341 - Mail fraud
                                  •             18 USC 1343 - Wire fraud
                                  •             18 USC 1905 - Leaking information



                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                            Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 8
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
An Important Note About
                                                                21 CFR 11
                                  This regulation applies to all electronic records,
                           including those that are NOT electronically signed.

            21 CFR § 11.1 Scope. (b) This part applies to records in electronic
            form that are created, modified, maintained, archived, retrieved, or
            transmitted, under any records requirements set forth in agency
            regulations. This part also applies to electronic records submitted to
            the agency under requirements of the Federal Food, Drug, and
            Cosmetic Act and the Public Health Service Act, even if such
            records are not specifically identified in agency regulations.
                                   Dept.      App.


           The Hollis             Reg. Aff.




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                                                             Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 9
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
An Important Note About
                                                                 Annex 11
                                  This regulation applies to all electronic records,
                           including those that are NOT electronically signed.

           Principle
           This annex applies to all forms of computerised systems used as
           part of a GMP regulated activities. A computerised system is a set
           of software and hardware components which together fulfill certain
           functionalities.


                                   Dept.      App.


           The Hollis             Reg. Aff.




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                                                             Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 10
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
An Even More Important Note
                                               About 21 CFR 11 / Annex 11
                    The only time that you will actually use the electronic
                     signatures on the electronic records will be when
                                 SOMEONE IS A CRIMINAL.

                  We’re getting a little ahead of ourselves, but this is an
                           important concept to keep in mind:
                                                      There actually are real threats out there.



                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                            Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 11
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Electronic Signatures and
                                                             Catching Criminals
                                  • We only check a signature when we doubt
                                    the veracity of an electronic record.
                                  • A document can be adulterated for only one
                                    of two reasons: error or fraud.
                                  • The technology’s ―integrity check‖ function
                                    makes the probability of an unidentifiable
                                    error extremely remote (i.e., 2128).
                                  • Therefore, the very action of challenging a
                                    signature is the equivalent of an accusation
                                    of deliberate fraud (i.e., a crime).
                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                             Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 12
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Eudralex Volume 4 Good Manufacturing
                                           Practice (GMP) Guidelines:
                                       Annex 11 Computerised Systems


                                                              Effective June 2011



                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                          Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 13
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Annex 11 –
                                                              Principle / General
                                  ―Should‖ == ―must‖, validate the applications, qualify the
                                  infrastructure, no decrease in quality or increase in risk
                                  introduced by the computer system
                                  1. Risk Management – Document a risk–managed
                                     approach to the system lifecycle
                                                     Patient safety, data integrity, product quality
                                  2. Personnel – Appropriate qualifications, access levels
                                     and assigned responsibilities
                                  3. Suppliers and Service Providers – Appropriate
                                     agreements, audits based on risk assessments
                                                     More stringent than personnel requirements


                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                               Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 14
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Annex 11 –
                                                                Project Phase
                                  4. Validation (It is interesting to note that all validation is
                                     in this phase.)
                                  4.1 – Risk assessment > life cycle steps > validation
                                        documents
                                  4.2 – Validation documents must include any change
                                        control records and deviations
                                  4.3 – Accurate GMP systems inventory with functions and
                                        structures of critical ones
                                  4.4 – There must be life-cycle traceable User
                                        Requirements Specifications based on GMP risk



                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                          Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 15
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Annex 11 –
                                                                Project Phase
                                  4.5 – The supplier should be ―assessed‖ to have used a
                                        QMS during development
                                  4.6 – Bespoke-code systems must have more rigorous
                                        life-cycle reporting / controls
                                  4.7 – There must be documented evidence of appropriate
                                        system testing
                                  4.8 – There must be documented evidence of accurate
                                        data transfer or migration




                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                          Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 16
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Annex 11 –
                                                             Operational Phase
                                  5. Data – Data exchanges require integrity checks
                                  6. Accuracy Checks – Manual data entry (of critical data)
                                     requires a second accuracy check.
                                                     – Risk analysis for criticality
                                                     – Manual or automated second check
                                  7. Data Storage – Data must be secured physically and
                                     logically, and these mechanisms must be verified
                                     during validation and periodically re-verified.
                                  8. Printouts – There must be printout capability for stored
                                     data that includes before / after views of any changes
                                     to batch release data.

                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                   Purch.
                                                             Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 17
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Annex 11 –
                                                              Operational Phase
                                  9. Audit Trails – There must be a risk assessment to
                                     determine if an audit trail is required for changes or
                                     deletions of GMP-related electronic records.
                                                     –System-generated, regularly reviewed, and the ―reason for
                                                      change‖ must be documented
                                                     –Although they are not required to be included within the
                                                      audit trail itself
                                  10. Change and Configuration Management – must only
                                      be done in a controlled manner via a defined
                                      procedure
                                  11. Periodic evaluation – More accurately, periodic re-
                                      evaluation for function, problems, security, etc.

                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                              Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 18
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Annex 11 –
                                                                Operational Phase
                                  12. Security
                                  12.1 – Physical and logical controls
                                  12.2 – Control extent based upon criticality
                                  12.3 – Record operator ID and date / time for:
                                                          Creation , change, or cancellation, of credentials
                                  12.4 – Record operator ID and date / time for:
                                                          Entering, changing, confirming, or deleting data
                                  13. Incident Management – Report all Incidents , root
                                         cause / CAPA of critical incidents
                                                          ―Incident‖ is poorly defined


                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                   Purch.
                                                                Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 19
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Annex 11 –
                                                          Operational Phase
                                  14. Electronic Signature(s) – Acceptable on electronic
                                      records, allowed if they:
                                     a. have the same impact as hand-written signatures
                                        within the boundaries of the company,
                                     b. are be permanently linked to their respective record,
                                     c. include the time and date that they were applied.
                                  15. Batch release – If a computerized system is used for
                                      batch release, it must use e-signatures and a QP must
                                      do the signing
                                  16. Business Continuity – Required (paper backup?)
                                  17. Archiving – Data ―may‖ be archived? If it is, the
                                      archive must be tested, etc.
                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                          Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 20
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Annex 11 – Glossary

                                  •             Application
                                  •             Bespoke/Customized computerized system
                                  •             Commercial, off-the-shelf software
                                  •             IT Infrastructure
                                  •             Life cycle
                                  •             Process owner
                                  •             System owner
                                  •             Third Party

                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                   Purch.
                                                           Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 21
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Recent Observations
                                                     In the Field: November 2011
                                  • 10,000+ employee manufacturer / service
                                    company in regulated industries
                                                     – Defense, Aerospace, Telecom, etc.
                                  • Inventory control and tracking experts
                                                     – Automated warehouse, barcodes, RFID, etc.
                                  • Moving into Pharmaceutical / Medical Device
                                                     – Learning curve on 21 CFR 11, VV&Q, etc.
                                  • Major findings by ―Big Pharma‖ audit teams:
                                                     – SDLC, Training Records, Device History Records,
                                                       CAPA, Change Control, Document Management
                                   Dept.      App.


           The Hollis             Reg. Aff.




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                                                             Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 22
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Recent Observations
                                                            In the Field: July 2011
            THE UNITED STATES ATTORNEY’S OFFICE                                                                FOR IMMEDIATE RELEASE

                                                           of NEW JERSEY
                                                                                                                           July 1, 2011
            DISTRICT
                                                          Former Shionogi employee arrested, charged with
                                                                  hack attack on company servers
NEWARK, N.J. – A Georgia man who allegedly froze the operations of a New Jersey
pharmaceutical company where he had worked by deleting portions of its computer network has
been federally charged in connection with the alleged attack, U.S. Attorney Paul J. Fishman
announced.
Jason Cornish, 37, of Smyrna, Ga., was arrested this morning near his residence by special agents
of the FBI on a Complaint charging him with knowingly transmitting computer code with the
intent to damage computers in interstate commerce. He is expected to make an initial appearance
this afternoon before US. Magistrate Judge Janet F. King in Atlanta federal court.

                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                                Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.       Slide # 23
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Recent Observations
                                                          In the Field: March 2011
                                  • FDA CDER withholds Pre-Approval
                                    Inspection for Manufacturing Facility
                                  • FDA Inspectional Findings Inspection found
                                    that NMR testing files could be deleted.
                                  • Also, no audit trail for the spectra acquired
                                    by the NMR.
                                  • No audit trail for computer system running
                                    heparin purity test
                                                     – I.e., Lot release criteria


                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                              Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 24
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
March 2011, FDA CDER
                                                              PAI Withhold
                                  • Electronic data is the original raw data.
                                  • Firm stated that they had used the hardcopy
                                    data as official information and it was
                                    archived.
                                  • Investigator audited electronic files, and
                                    found multiple electronic spectra with no
                                    corresponding spectra in the hardcopy
                                    archive.
                                  • NMR instrument also not qualified.
                                                     – no IQ, OQ, or PQ
                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
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                                                             Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 25
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM
Thanks! Any Questions?

                                                            Thomas Quinn, CISSP, AAA
                                                              The Hollis Group, Inc.
                                                                     PO Box 187
                                                                  Paoli, PA 19301
                                                                v - 610-889-7350
                                                                  f - 610-296-2314

                                                                 www.hollisgroup.com
                                                               tquinn@hollisgroup.com

                                   Dept.      App.


           The Hollis             Reg. Aff.




           Group, Inc.
                                    QA

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                                   Purch.
                                                             Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc.   Slide # 26
Subject:                           R&D

                                    Eng.
       Infrastructure Assurance                      TM

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FDA 21 CFR Part 11 and Related Regulations and Guidances

  • 1. FDA 21 CFR 11 and Related Regulations and Guidance Part 1 – Review of Life Sciences IT Security Requirements Dept. App. Dept. App. The Hollis Reg. Aff. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 1 Reg. Aff. QA QA Group, Inc. Manuf. Manuf. Purch. Purch. Subject: Subject: R&D R&D Eng. Eng. Infrastructure Assurance Infrastructure Assurance TM
  • 2. Electronic Signatures Fundamentals - Scope • As stated elsewhere, records that have been electronically signed must be secure, accurate and reproducible in order for the electronic signatures to have any validity • Therefore our agenda will include laws, regulations and binding guidance that bear upon the electronic records required by the ―predicate rules‖ applicable to our regulated products or components: Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 2 Subject: R&D Eng. Infrastructure Assurance TM
  • 3. e-Signature Regulations and Guidance • 21 CFR Part 11 – Electronic Records, Electronic Signatures – FDA – August 20, 1997 • Guidance for Industry COMPUTERIZED SYSTEMS USED IN CLINICAL TRIALS – FDA – April, 1999 Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 3 Subject: R&D Eng. Infrastructure Assurance TM
  • 4. e-Signature Regulations and Guidance • General Principles of Software Validation; Final Guidance for Industry and FDA Staff – FDA – January 11, 2002 • Guidance for Industry Part 11, Electronic Records; Electronic Signatures – Scope and Application – FDA – August 2003 Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 4 Subject: R&D Eng. Infrastructure Assurance TM
  • 5. e-Signature Regulations and Guidance • Volume 4 Good Manufacturing Practice (GMP) Guidelines: Annex 11 Computerised Systems – Eudralex – Effective June 2011 • DRAFT Guidance for Industry – Responding to Unsolicited Requests for Off-Label Information About Prescription Drugs and Medical Devices – FDA - CDER, CBER, CVM, CDRH – December 2011 Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 5 Subject: R&D Eng. Infrastructure Assurance TM
  • 6. e-Signature Predicate Rules – US FDA • 21 CFR PART 210 — CURRENT GOOD MANUFACTURING PRACTICE IN MANUFACTURING, PROCESSING, PACKING, OR HOLDING OF DRUGS; GENERAL • 21 CFR PART 211 — CURRENT GOOD MANUFACTURING PRACTICE FOR FINISHED PHARMACEUTICALS • 21 CFR PART 820 — QUALITY SYSTEM REGULATION • 21 CFR PART 821 — MEDICAL DEVICE TRACKING REQUIREMENTS Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 6 Subject: R&D Eng. Infrastructure Assurance TM
  • 7. Not ―Predicate Rules‖ But Touching the Subject • U.S. Food Drug, & Cosmetic Act – 21 USC 331 (Prohibited acts) • Sarbanes – Oxley (SOX) – Pub.L. 107-204, 116 Stat. 745, Jul. 30, 2002 • Gramm – Leach – Bliley (GLB) – Pub.L. 106-102, 113 Stat. 1338, Nov. 12, 1999 • The Electronic Signatures in Global and National Commerce Act (ESIGN) – Pub.L. 106-229, 14 Stat. 464, enacted June 30, 2000, 15 U.S.C. ch.96 • Fed. Rules of Criminal & Civil Procedure & Evidence Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 7 Subject: R&D Eng. Infrastructure Assurance TM
  • 8. Some Interesting Bits… From the U.S. Congress • 18 USC 1001 - False information • 18 USC 1341 - Mail fraud • 18 USC 1343 - Wire fraud • 18 USC 1905 - Leaking information Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 8 Subject: R&D Eng. Infrastructure Assurance TM
  • 9. An Important Note About 21 CFR 11 This regulation applies to all electronic records, including those that are NOT electronically signed. 21 CFR § 11.1 Scope. (b) This part applies to records in electronic form that are created, modified, maintained, archived, retrieved, or transmitted, under any records requirements set forth in agency regulations. This part also applies to electronic records submitted to the agency under requirements of the Federal Food, Drug, and Cosmetic Act and the Public Health Service Act, even if such records are not specifically identified in agency regulations. Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 9 Subject: R&D Eng. Infrastructure Assurance TM
  • 10. An Important Note About Annex 11 This regulation applies to all electronic records, including those that are NOT electronically signed. Principle This annex applies to all forms of computerised systems used as part of a GMP regulated activities. A computerised system is a set of software and hardware components which together fulfill certain functionalities. Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 10 Subject: R&D Eng. Infrastructure Assurance TM
  • 11. An Even More Important Note About 21 CFR 11 / Annex 11 The only time that you will actually use the electronic signatures on the electronic records will be when SOMEONE IS A CRIMINAL. We’re getting a little ahead of ourselves, but this is an important concept to keep in mind: There actually are real threats out there. Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 11 Subject: R&D Eng. Infrastructure Assurance TM
  • 12. Electronic Signatures and Catching Criminals • We only check a signature when we doubt the veracity of an electronic record. • A document can be adulterated for only one of two reasons: error or fraud. • The technology’s ―integrity check‖ function makes the probability of an unidentifiable error extremely remote (i.e., 2128). • Therefore, the very action of challenging a signature is the equivalent of an accusation of deliberate fraud (i.e., a crime). Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 12 Subject: R&D Eng. Infrastructure Assurance TM
  • 13. Eudralex Volume 4 Good Manufacturing Practice (GMP) Guidelines: Annex 11 Computerised Systems Effective June 2011 Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 13 Subject: R&D Eng. Infrastructure Assurance TM
  • 14. Annex 11 – Principle / General ―Should‖ == ―must‖, validate the applications, qualify the infrastructure, no decrease in quality or increase in risk introduced by the computer system 1. Risk Management – Document a risk–managed approach to the system lifecycle Patient safety, data integrity, product quality 2. Personnel – Appropriate qualifications, access levels and assigned responsibilities 3. Suppliers and Service Providers – Appropriate agreements, audits based on risk assessments More stringent than personnel requirements Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 14 Subject: R&D Eng. Infrastructure Assurance TM
  • 15. Annex 11 – Project Phase 4. Validation (It is interesting to note that all validation is in this phase.) 4.1 – Risk assessment > life cycle steps > validation documents 4.2 – Validation documents must include any change control records and deviations 4.3 – Accurate GMP systems inventory with functions and structures of critical ones 4.4 – There must be life-cycle traceable User Requirements Specifications based on GMP risk Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 15 Subject: R&D Eng. Infrastructure Assurance TM
  • 16. Annex 11 – Project Phase 4.5 – The supplier should be ―assessed‖ to have used a QMS during development 4.6 – Bespoke-code systems must have more rigorous life-cycle reporting / controls 4.7 – There must be documented evidence of appropriate system testing 4.8 – There must be documented evidence of accurate data transfer or migration Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 16 Subject: R&D Eng. Infrastructure Assurance TM
  • 17. Annex 11 – Operational Phase 5. Data – Data exchanges require integrity checks 6. Accuracy Checks – Manual data entry (of critical data) requires a second accuracy check. – Risk analysis for criticality – Manual or automated second check 7. Data Storage – Data must be secured physically and logically, and these mechanisms must be verified during validation and periodically re-verified. 8. Printouts – There must be printout capability for stored data that includes before / after views of any changes to batch release data. Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 17 Subject: R&D Eng. Infrastructure Assurance TM
  • 18. Annex 11 – Operational Phase 9. Audit Trails – There must be a risk assessment to determine if an audit trail is required for changes or deletions of GMP-related electronic records. –System-generated, regularly reviewed, and the ―reason for change‖ must be documented –Although they are not required to be included within the audit trail itself 10. Change and Configuration Management – must only be done in a controlled manner via a defined procedure 11. Periodic evaluation – More accurately, periodic re- evaluation for function, problems, security, etc. Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 18 Subject: R&D Eng. Infrastructure Assurance TM
  • 19. Annex 11 – Operational Phase 12. Security 12.1 – Physical and logical controls 12.2 – Control extent based upon criticality 12.3 – Record operator ID and date / time for: Creation , change, or cancellation, of credentials 12.4 – Record operator ID and date / time for: Entering, changing, confirming, or deleting data 13. Incident Management – Report all Incidents , root cause / CAPA of critical incidents ―Incident‖ is poorly defined Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 19 Subject: R&D Eng. Infrastructure Assurance TM
  • 20. Annex 11 – Operational Phase 14. Electronic Signature(s) – Acceptable on electronic records, allowed if they: a. have the same impact as hand-written signatures within the boundaries of the company, b. are be permanently linked to their respective record, c. include the time and date that they were applied. 15. Batch release – If a computerized system is used for batch release, it must use e-signatures and a QP must do the signing 16. Business Continuity – Required (paper backup?) 17. Archiving – Data ―may‖ be archived? If it is, the archive must be tested, etc. Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 20 Subject: R&D Eng. Infrastructure Assurance TM
  • 21. Annex 11 – Glossary • Application • Bespoke/Customized computerized system • Commercial, off-the-shelf software • IT Infrastructure • Life cycle • Process owner • System owner • Third Party Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 21 Subject: R&D Eng. Infrastructure Assurance TM
  • 22. Recent Observations In the Field: November 2011 • 10,000+ employee manufacturer / service company in regulated industries – Defense, Aerospace, Telecom, etc. • Inventory control and tracking experts – Automated warehouse, barcodes, RFID, etc. • Moving into Pharmaceutical / Medical Device – Learning curve on 21 CFR 11, VV&Q, etc. • Major findings by ―Big Pharma‖ audit teams: – SDLC, Training Records, Device History Records, CAPA, Change Control, Document Management Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 22 Subject: R&D Eng. Infrastructure Assurance TM
  • 23. Recent Observations In the Field: July 2011 THE UNITED STATES ATTORNEY’S OFFICE FOR IMMEDIATE RELEASE of NEW JERSEY July 1, 2011 DISTRICT Former Shionogi employee arrested, charged with hack attack on company servers NEWARK, N.J. – A Georgia man who allegedly froze the operations of a New Jersey pharmaceutical company where he had worked by deleting portions of its computer network has been federally charged in connection with the alleged attack, U.S. Attorney Paul J. Fishman announced. Jason Cornish, 37, of Smyrna, Ga., was arrested this morning near his residence by special agents of the FBI on a Complaint charging him with knowingly transmitting computer code with the intent to damage computers in interstate commerce. He is expected to make an initial appearance this afternoon before US. Magistrate Judge Janet F. King in Atlanta federal court. Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 23 Subject: R&D Eng. Infrastructure Assurance TM
  • 24. Recent Observations In the Field: March 2011 • FDA CDER withholds Pre-Approval Inspection for Manufacturing Facility • FDA Inspectional Findings Inspection found that NMR testing files could be deleted. • Also, no audit trail for the spectra acquired by the NMR. • No audit trail for computer system running heparin purity test – I.e., Lot release criteria Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 24 Subject: R&D Eng. Infrastructure Assurance TM
  • 25. March 2011, FDA CDER PAI Withhold • Electronic data is the original raw data. • Firm stated that they had used the hardcopy data as official information and it was archived. • Investigator audited electronic files, and found multiple electronic spectra with no corresponding spectra in the hardcopy archive. • NMR instrument also not qualified. – no IQ, OQ, or PQ Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 25 Subject: R&D Eng. Infrastructure Assurance TM
  • 26. Thanks! Any Questions? Thomas Quinn, CISSP, AAA The Hollis Group, Inc. PO Box 187 Paoli, PA 19301 v - 610-889-7350 f - 610-296-2314 www.hollisgroup.com tquinn@hollisgroup.com Dept. App. The Hollis Reg. Aff. Group, Inc. QA Manuf. Purch. Doc. # 2521_00_06x © 2006 - 2012 The Hollis Group, Inc. Slide # 26 Subject: R&D Eng. Infrastructure Assurance TM