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Introduction to
Resume Writing
Host:
Career and Student Services Coordinator
Ms. Sarah-Lynn Brunner
bsarahlynn@itu.edu
408.331.1026 Ext:220
Overview of Student Success
Center
• Individual Career         • ITU Recruiting
  Counseling                   Job Listings
• Drop-ins                     Resume Match
• Workshops                    On-campus
                               Interviews
   • Career Assessment
     Tools
• Mock Interviews
• Career Resource Library
• Career Fairs
Agenda

• Purpose of a resume
• Resume formats
• Sections of a resume
• What not to include in a resume
• References
Purpose of a Resume

• Introduction to employer
• Personal advertisement
• Get you an interview
Basic Formats for Resumes

• Chronological
  • Reverse Date Order
• Functional
  • Grouped by Skill Category
Components of a Resume
Necessary Information:        Optional Information:
• Contact information         • Objective
                              • Course highlights
• Education
                              • Projects/research
• Experience (tasks, skills   • Computer skills
  learned)                    • Foreign languages
                              • Honors/awards
                              • Volunteer work /
                                community service
                              • Activities/Interests
                              Many more…
Contact Information

• Name
• Address: Campus/Permanent
• Telephone number
• Email address
Objective
•   Convey a match between you and the position
•   Communicate what you have to offer
•   Identify skills that will benefit the organization/industry
•   Tailor your objective to the job/field

Example:
 “Seeking an internship with XYZ Corporation in which
 I can utilize my proven leadership abilities and
 recognized customer service skills.”
Education
List formal education with the highest degree first
                                  • Optional Information:
• Include:                           – Minor/Concentrati
                                       on
   –   Institution
                                     – Dean’s List
   –   City, State                   – Grade Point
   –   Degree                          Average
   –   Major title                   – Exchange
   –   Graduation date                 programs*
                                     – Dissertation or
                                       Thesis*
                                     – Honors, awards, sc
                                       holarships*
Experience
•   Full-time, part-time, volunteer, or internship
•   List in reverse chronological order
•   May use “Related Experience” section
•   Need to include:
         Name of employer
         City, State, and dates of employment/participation
         Position titles
         Position description
Position Description
• Demonstrate achievements, knowledge, skills, highlights,
  and responsibilities related to the position
• Use action verbs: use past and present tense consistently
  and accurately
• Break up large blocks of texts with bullets
Accomplishment Statements
Two parts:
  • The results or benefits that came as a result of your
    work. These results/benefits should be stated in terms
    of the value added, and in as tangible and quantified a
    manner as possible.
  • The action you took to achieve those
    benefits/results. (What steps you took or what
    techniques you used)
Accomplishment Statements
• Benefits
  • Much better awareness of the skills and abilities that
    will be the foundation for your job search.
  • Concrete credibility for everything you claim in the
    way of qualifications and abilities. You will have
    simple documentation of the value you can bring to an
    employer.
  • Greater confidence in presenting yourself to potential
    employers. You will understand better that you are not
    "asking for a job," but rather you are offering a
    contribution to an employer.
Accomplishment Statements
-   Increased profits          -Received an award
-   Reduced errors             -Found a new opportunity
-   Reduced losses             -Accomplished more with
-   Improved teamwork          the same
-   Made things easier         - Prevented a problem
-   Sped things up             - Provided new resources
-   Foresaw a problem          - Developed a new
-   Found an easier solution   procedure
                               - Overcame obstacles
Examples
• "Saved $60 a year in service charges by proposing and
  acquiring a checking account at a new bank for College
  Council."
• " Instituted residence hall tutoring program that increased
  average overall GPA from a 2.9 to a 3.3."
• " Increased membership in ABC student club by 50%
  through creative advertising."
• "Presented training for new campus-wide email system to
  approximately 30% of the student body."
Special Categories
 •   Course highlights
 •   Projects/research
 •   Research awards
 •   Certifications
 •   Computer skills
 •   Foreign language proficiency
 •   Special skills
•    Volunteering / community involvement
•    Leadership activities
•    Honors, scholarships, awards
•    Activities, interests
Interests and Activities
• Association memberships
• Academic/social clubs
• Athletic teams
• Hobbies

 • Include offices elected to and contributions made to the
   organization
 • Select your interests and activities carefully
What NOT to Include
• Salary requirements or previous salaries
• Name or contact information of supervisors
• Personal information (e.g. birth date, marital status, health
  status, picture, etc.)
• References - place them on a separate sheet

Note: if applying for jobs outside of the US, these may not
 necessarily apply – do your research!
Points to Remember
•   Use vocabulary of your field or industry
•   Use concise phrases
•   Use numbers to quantify achievements
•   Avoid long paragraphs
•   Omit personal pronouns (I, we, he, she, you)
•   Action verbs
Points to Remember (cont.)

• Use bolding, italics, and underlining to highlight
  or separate sections
• Margins should be ½ inch to 1 inch
• One page length is standard
• Use only one side of the paper
• Laser print on quality paper
References
• Have at least three references
• Ask before using someone as a reference
• Give resumes to your references and keep them
  informed of your progress
• Things to include on reference sheet:
  • Your contact information (same format as on resume is
    recommended)
  • Name of reference, company or
    organization, address, phone number, and email
    address
A Strong Cover Letter
• A Strong Cover Letter are targeted to employers
  and specific jobs
• Promotes your abilities
• Looks organized and professional
• Enthusiastic and conveys interest
• Clear and concise articulation of skills
• Error-free
Components of a Cover Letter
 •Your contact information
 •Date
 •Employers’ contact information
 •Salutation
 •Introductory paragraph
• Body of letter: one or more paragraphs connecting your
  skills to employer needs
• Conclusion
• Closing
• Signature, if in paper format
Opening Paragraph
• Why are you writing?
  • What position are you applying for?
  • How did you hear of the opening or organization?

Example: Dr. Anderson in the Anthropology Department at
 International Technological University recommended that
 I contact you. I would like to apply for the archaeology
 internship available in your office.
Middle Paragraph(s)

• Explain interest in working for this employer and reasons
  for desiring this position
• Do NOT iterate entire resume; rather expand on one or
  two areas that reflect relevant skills learned
• Emphasize skills or abilities that relate to the job
• Express confidence and enthusiasm
Final Paragraph
• Persistent, businesslike closing statement
• Indicate desire for a personal interview
• Example: I will call you on [date] to discuss this career
  opportunity with [name of organization].
• “Thank you” for consideration

Closing:
Sincerely,
Sign name
Type name
Enclosure
Cover Letter Tips
•   Address letter to a specific person if possible
•   One page only
•   Use industry “buzz words”
•   Follow through with employer
•   Let them know you have done your homework
    • Say something flattering about the organization


(e.g.: “Energy Plus has an excellent reputation locally for
  customer satisfaction, and I would like to become part of
  your customer service team.”)
Good Luck!

  Let us know how else we can help you!


          Student Success Center
         Host: Sarah-Lynn Brunner
           bsarahlynn@itu.edu
             http://csc.itu.edu/

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Intro to Resume and Cover Letter Writing

  • 1. Introduction to Resume Writing Host: Career and Student Services Coordinator Ms. Sarah-Lynn Brunner bsarahlynn@itu.edu 408.331.1026 Ext:220
  • 2. Overview of Student Success Center • Individual Career • ITU Recruiting Counseling Job Listings • Drop-ins Resume Match • Workshops On-campus Interviews • Career Assessment Tools • Mock Interviews • Career Resource Library • Career Fairs
  • 3. Agenda • Purpose of a resume • Resume formats • Sections of a resume • What not to include in a resume • References
  • 4. Purpose of a Resume • Introduction to employer • Personal advertisement • Get you an interview
  • 5. Basic Formats for Resumes • Chronological • Reverse Date Order • Functional • Grouped by Skill Category
  • 6. Components of a Resume Necessary Information: Optional Information: • Contact information • Objective • Course highlights • Education • Projects/research • Experience (tasks, skills • Computer skills learned) • Foreign languages • Honors/awards • Volunteer work / community service • Activities/Interests Many more…
  • 7. Contact Information • Name • Address: Campus/Permanent • Telephone number • Email address
  • 8. Objective • Convey a match between you and the position • Communicate what you have to offer • Identify skills that will benefit the organization/industry • Tailor your objective to the job/field Example: “Seeking an internship with XYZ Corporation in which I can utilize my proven leadership abilities and recognized customer service skills.”
  • 9. Education List formal education with the highest degree first • Optional Information: • Include: – Minor/Concentrati on – Institution – Dean’s List – City, State – Grade Point – Degree Average – Major title – Exchange – Graduation date programs* – Dissertation or Thesis* – Honors, awards, sc holarships*
  • 10. Experience • Full-time, part-time, volunteer, or internship • List in reverse chronological order • May use “Related Experience” section • Need to include: Name of employer City, State, and dates of employment/participation Position titles Position description
  • 11. Position Description • Demonstrate achievements, knowledge, skills, highlights, and responsibilities related to the position • Use action verbs: use past and present tense consistently and accurately • Break up large blocks of texts with bullets
  • 12. Accomplishment Statements Two parts: • The results or benefits that came as a result of your work. These results/benefits should be stated in terms of the value added, and in as tangible and quantified a manner as possible. • The action you took to achieve those benefits/results. (What steps you took or what techniques you used)
  • 13. Accomplishment Statements • Benefits • Much better awareness of the skills and abilities that will be the foundation for your job search. • Concrete credibility for everything you claim in the way of qualifications and abilities. You will have simple documentation of the value you can bring to an employer. • Greater confidence in presenting yourself to potential employers. You will understand better that you are not "asking for a job," but rather you are offering a contribution to an employer.
  • 14. Accomplishment Statements - Increased profits -Received an award - Reduced errors -Found a new opportunity - Reduced losses -Accomplished more with - Improved teamwork the same - Made things easier - Prevented a problem - Sped things up - Provided new resources - Foresaw a problem - Developed a new - Found an easier solution procedure - Overcame obstacles
  • 15. Examples • "Saved $60 a year in service charges by proposing and acquiring a checking account at a new bank for College Council." • " Instituted residence hall tutoring program that increased average overall GPA from a 2.9 to a 3.3." • " Increased membership in ABC student club by 50% through creative advertising." • "Presented training for new campus-wide email system to approximately 30% of the student body."
  • 16. Special Categories • Course highlights • Projects/research • Research awards • Certifications • Computer skills • Foreign language proficiency • Special skills • Volunteering / community involvement • Leadership activities • Honors, scholarships, awards • Activities, interests
  • 17. Interests and Activities • Association memberships • Academic/social clubs • Athletic teams • Hobbies • Include offices elected to and contributions made to the organization • Select your interests and activities carefully
  • 18. What NOT to Include • Salary requirements or previous salaries • Name or contact information of supervisors • Personal information (e.g. birth date, marital status, health status, picture, etc.) • References - place them on a separate sheet Note: if applying for jobs outside of the US, these may not necessarily apply – do your research!
  • 19. Points to Remember • Use vocabulary of your field or industry • Use concise phrases • Use numbers to quantify achievements • Avoid long paragraphs • Omit personal pronouns (I, we, he, she, you) • Action verbs
  • 20. Points to Remember (cont.) • Use bolding, italics, and underlining to highlight or separate sections • Margins should be ½ inch to 1 inch • One page length is standard • Use only one side of the paper • Laser print on quality paper
  • 21. References • Have at least three references • Ask before using someone as a reference • Give resumes to your references and keep them informed of your progress • Things to include on reference sheet: • Your contact information (same format as on resume is recommended) • Name of reference, company or organization, address, phone number, and email address
  • 22. A Strong Cover Letter • A Strong Cover Letter are targeted to employers and specific jobs • Promotes your abilities • Looks organized and professional • Enthusiastic and conveys interest • Clear and concise articulation of skills • Error-free
  • 23. Components of a Cover Letter •Your contact information •Date •Employers’ contact information •Salutation •Introductory paragraph • Body of letter: one or more paragraphs connecting your skills to employer needs • Conclusion • Closing • Signature, if in paper format
  • 24. Opening Paragraph • Why are you writing? • What position are you applying for? • How did you hear of the opening or organization? Example: Dr. Anderson in the Anthropology Department at International Technological University recommended that I contact you. I would like to apply for the archaeology internship available in your office.
  • 25. Middle Paragraph(s) • Explain interest in working for this employer and reasons for desiring this position • Do NOT iterate entire resume; rather expand on one or two areas that reflect relevant skills learned • Emphasize skills or abilities that relate to the job • Express confidence and enthusiasm
  • 26. Final Paragraph • Persistent, businesslike closing statement • Indicate desire for a personal interview • Example: I will call you on [date] to discuss this career opportunity with [name of organization]. • “Thank you” for consideration Closing: Sincerely, Sign name Type name Enclosure
  • 27. Cover Letter Tips • Address letter to a specific person if possible • One page only • Use industry “buzz words” • Follow through with employer • Let them know you have done your homework • Say something flattering about the organization (e.g.: “Energy Plus has an excellent reputation locally for customer satisfaction, and I would like to become part of your customer service team.”)
  • 28. Good Luck! Let us know how else we can help you! Student Success Center Host: Sarah-Lynn Brunner bsarahlynn@itu.edu http://csc.itu.edu/