From Hyderabad to Dubai (ITU World Telecommunication Development Conferences 2010 and 2014), tracking 4 years of achievements.
Delivered by Brahima Sanou, ITU Director for the Telecommunication Development Bureau (BDT) during #WTDC14.
1. Committed to Connecting the World
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From Hyderabad to Dubai
Brahima Sanou
BDT Director
Implementation of the Hyderabad Action Plan
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WTDC-10 Outcomes
Hyderabad Declaration
ITU-D Strategic Plan
Hyderabad Action Plan
5 Programmes
28 Regional Initiatives
60 Resolutions
18 Study Group questions
4. Committed to Connecting the World
Programme 1:
Information and communication infrastructure and technology
development
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www.itu.int/en/ITU-D/Technology/
Mandate/main purpose:
to assist the ITU membership in maximizing the utilization of appropriate new
technologies for the development of their information and communication
infrastructures and services.
Programme 1 sets work priorities in:
» Spectrum management and monitoring.
» Broadcasting.
» Next generation, mobile communications and broadband networks.
» Rural communications.
Conformance and Interoperability (C&I) issues are also relevant to this
programme.
5. Committed to Connecting the World
Programme 1: Some achievements
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www.itu.int/en/ITU-D/Technology/
Spectrum management and monitoring
SMS4DC (Spectrum Management System for Developing Countries): deployed
in more than 40 countries (v4.1), version 5 is under development (with the
support of Korea)
Reports: Digital Spectrum Management Trends
Assistance to African countries in development of a regional cross-border
frequency coordination agreement (HCM4A)
Spectrum management assessment and proposed improvements
Assisting countries in improving/setting up/tendering their monitoring system
Contribution to the Spectrum Management Training Program (SMTP)
Assistance to several Latin-American countries on improving regulation and
awareness of people on the non-ionized radiation (EMF)
Broadcasting
Worldwide revision of the Guidelines for Transition to Digital Broadcasting
National roadmaps for the digital transition: around 30 countries assisted in ASP,
AFR, AMS to establish roadmaps for transition (support from Korea & Japan)
Reports: Digital Dividend,
Workshops, seminars around the world on the digital broadcasting transition, in
close cooperation with BR
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Programme 1: Some achievements
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www.itu.int/en/ITU-D/Technology/
Next generation, mobile communications, broadband networks
and rural communications
Case studies on implementing next-generation networks (NGN) in
Bangladesh, India, Philippines and Sri Lanka.
ITU/Craig and Susan McCaw Broadband Wireless Network project for Africa
(USD 7.4 Millions - 5.4. Millions provided by McCaw foundation and other
partners). Assist Member States and ITU-D Sector Members to make the
best use of new technologies in the establishment of national ICT
infrastructures.
First global interactive online terrestrial (optical fiber and microwave)
transmission map: data of Backbone Broadband Infrastructure collected
from 150 operators worldwide.
WSIS Action Line C2 held 3 facilitation meetings (Broadband Infrastructure,
Migration to Digital Dividend, and Broadband Backbone Connectivity),
ITU/Korea Government Project on master plan development for wireless
broadband access in Africa.
Conformance and Interoperability
15 Countries covered in the SADC assessment study. 4 guidelines on C&I
produced. More than 500 participants attended capacity building events.
More than 50 experts from different regions gained real conformity
testing experience in the premises of high qualified test centres with
which ITU has signed MoU.
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Programme 1: Some achievements
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www.itu.int/en/ITU-D/Technology/
Next generation, mobile communications, broadband networks
and rural communications
Case studies on implementing next-generation networks (NGN) in
Bangladesh, India, Philippines and Sri Lanka.
ITU/Craig and Susan McCaw Broadband Wireless Network project for Africa
(USD 7.4 Millions - 5.4. Millions provided by McCaw foundation and other
partners). Assist Member States and ITU-D Sector Members to make the
best use of new technologies in the establishment of national ICT
infrastructures.
First global interactive online terrestrial (optical fiber and microwave)
transmission map: data of Backbone Broadband Infrastructure collected
from 150 operators worldwide.
WSIS Action Line C2 held 3 facilitation meetings (Broadband Infrastructure,
Migration to Digital Dividend, and Broadband Backbone Connectivity),
ITU/Korea Government Project on master plan development for wireless
broadband access in Africa.
Conformance and Interoperability
15 Countries covered in the SADC assessment study. 4 guidelines on C&I
produced. More than 500 participants attended capacity building events.
More than 50 experts from different regions gained real conformity
testing experience in the premises of high qualified test centres with
which ITU has signed MoU.
9. Committed to Connecting the World
Programme 2:
Cybersecurity, ICT applications and
IP-based network-related issues
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Mandate/main purpose:
to support the ITU membership in improving access to ICT applications and
services, especially in underserved and rural areas, achieving trust and
confidence in the use of ICTs, the Internet and next-generation networks,
promoting fair and equitable access to critical Internet resources.
www.itu.int/cyb www.itu.int/ITU-D/cyb/app/
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Global cooperation on cybersecurity
Agreements with major multinational companies (Symantec, Trend Micro) and international
organizations (UNODC, INTERPOL, FIRST)
CIRT Establishment
Technical assistance in the establishment of national capabilities to address Cyber threats: 50
countries assessed on CIRTs, 20 projects on going
Reports:
National Cybersecurity Guide
UNDERSTANDING CYBERCRIME
Phenomena, Challenges and Legal Response
Capacity building
2’700 Cybersecurity professionals trained, scholarships deployed in more than 50 countries
Seminars, hands-on training sessions and workshops in more than 100 countries
www.itu.int/cyb
Programme 2: Some achievements
Cybersecurity
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Development of eSectoral Strategies e.g., eHealth strategies, in collaboration
with lead UN Agencies such as WHO
Support the deployment of ICT4D related projects/initiatives on the ground such
as mHealth for Non-communicable Diseases Initiative with WHO
Support ICT Applications innovation through knowledge sharing and
dissemination
ICT for improving information and accountability for Women’s and Children’s
Health
National eHealth Strategy Toolkit
M-Government: Mobile Technologies for Responsive
Governments and Connected Societies
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Programme 2: Some achievements
ICT Applications
www.itu.int/ITU-D/cyb/app/
12. Committed to Connecting the World
Programme 3:
Enabling environment
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Mandate/main purpose:
to assist the ITU membership in creating and maintaining an enabling
telecommunication/ICT policy and regulatory environment, in developing and
implementing effective financing policies and strategies, and to maintain ITU’s
global leadership as the prime source of international telecommunication/ ICT
indicators, through the collection and dissemination of statistical information.
www.itu.int/treg http://www.itu.int/en/ITU-D/Statistics
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Programme 3: Some achievements
Enabling Environment
Enhanced knowledge through publications, and on-line platforms:
Trends in Telecommunication Reform
Broadband Thematic Reports
Regulatory, Economic and Financial Reports
International Mobile Roaming Services Report
Online tools and resources:
ITU ICT Eye portal
ICT Regulation Toolkit
ICT Regulatory Decisions Clearinghouse (ICTDec)
Platform to share experiences and identify best practices
through open dialogue: The annual Global Symposium for
Regulators (GSR) and Regional Forums
FTRA 2014: Abidjan, Côte d’Ivoire, September 2014
Regional Economic and Financial Forum of
Telecommunications/ICTs organized together with the ITU-T
Study Group 3 Regional Groups
Regional NGN and cost modelling training workshops
addressed to professionals in the field of tariff regulation
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www.itu.int/treg
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Global Symposium for Regulators (GSR)
GSR13: 4th Generation Regulation: driving communications ahead
Outcomes:
Discussion Papers
ITU’s Trends in Telecommunication Reform
Broadband thematic reports
GSR Best Practice Guidelines
2013: the evolving role of regulation and the regulators in a digital
environment
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www.itu.int/bestpractices
Programme 3: Some achievements
Enabling Environment
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Programme 3: Some achievements
ICT statistics
Data collection, analysis and dissemination
4 annual questionnaires sent to Member States
World Telecommunication/ICT Indicators Database released biannually
Yearbook of Statistics released annually
Measuring the Information Society (MIS) Report (annual):
ICT Development Index (IDI)
Affordability of ICT services
Revenue and investment in the ICT sector
Gender gap in ICT
The world’s Digital Natives
Digital broadcasting trends
Monitoring the WSIS targets and the MDGs
Providing annual updates, in close cooperation with other UN agencies
Lead agency in the Partnership on Measuring ICT for Development
www.itu.int/en/ITU-D/Statistics
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Programme 3: Some achievements
ICT statistics
Capacity development
Technical Handbooks and Manuals
Delivery of training courses and
workshops
Statistical expert groups
EGTI (Expert Group on
Telecommunication/ICT Indicators): 385
experts from
118 countries
EGH (Expert Group on ICT Household
Indicators): 175 experts from 76 countries
World Telecommunication/ICT
Indicators Symposium (WTIS) (annual):
High-level segment
Agreed conclusions and recommendations
More than 300 participants from over 80
countries
www.itu.int/en/ITU-D/Statistics
Development of methodologies, global platform for exchange, capacity development
WTIS 2013, Mexico
WTIM 2012, Thailand
17. Committed to Connecting the World
Programme 4:
Capacity building and digital inclusion
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Mandate/main purpose:
to assist the ITU membership by ensuring that human and institutional capacity
building in the field of telecommunications/ICTs is of the utmost quality and is
available worldwide, and by fostering digital inclusion that promotes
telecommunication/ICT accessibility and the use of telecommunications/ICTs for
the social and economic development of people with special needs.
www.itu.int/en/ITU-D/Capacity-Building www.itu.int/en/ITU-D/Digital-Inclusion
18. Committed to Connecting the World
International
Telecommunication
Union
ITU Academy
Launched in October 2012 as the main tool for advancing and
harnessing all the cross sectoral capacity building. Under its
umbrella various capacity building projects and programmes are
taking place, including the highly successful Centres of Excellence.
2500 professionals per year over the past twelve years.
The Centres of Excellence strategy has undergone review, to be
aligned with the changing nature of the ICT sector and the priorities
of the ITU membership.
www.itu.int/en/ITU-D/Capacity-Building
Programme 4: Some achievements
Capacity Building and Digital Inclusion
ITU Centres of Excellence Global Network
Closer collaboration is being forged between the ITU
Academy and the Academia in developing and delivering
high level training programs.
Development of high-level training materials
- Training Programmes in
- Spectrum Management and
- Quality of Service
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Programme 4: Some achievements
Digital Inclusion
Gender inclusion:
Training over 1,000,000 women at the bottom of the
development pyramid to be digitally literate in partnership
with Telecentre.org, through the efforts of 153
participating organizations and 20,000 telecentres around
the world
International Girls in ICT Day – 24 April 2014
Over 70,000 girls encouraged since 2011 to take up
ICT careers through Girls in ICT Day events and
tools available in Girls in ICT Portal
Indigenous People training
Over 600 Indigenous People were trained in Project
Management skills, of which 43% were women
E-Accessbility:
Promoting accessible ICTs for persons with disabilities to
our Members by sharing best practices in ICT accessibility
Youth employment and entrepreneurship:
Sharing strategies on using ICTs to promote youth
employment and entrepreneurship –”Digital
Opportunities: Innovative ICT Solutions for Youth
Employment” and related resources available on-line
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www.itu.int/en/ITU-D/Digital-Inclusion
20. Committed to Connecting the World
Programme 5:
Least developed countries, countries in special need,
emergency telecommunications and climate-change adaptation
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Mandate/main purpose:
to assist the ITU membership by delivering concentrated assistance for the
general socio-economic development of countries through ICTs, focusing on the
specific needs of least developed countries and countries in special need, by
promoting universal access to ICTs in least developed countries, small island
developing states and landlocked developing countries, by providing assistance
to developing countries in disaster risk reduction and prevention, preparedness
and relief/ response and telecommunication infrastructure reconstruction/
rehabilitation in countries affected by disasters, and by providing assistance to
developing countries in the use of ICTs to mitigate and address the effects of
climate change.
www.itu.int/en/ITU-D/Emergency-Telecommunications www.itu.int/en/ITU-D/Climate-Changewww.itu.int/en/ITU-D/LDCs
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ITU provided concentrated assistance to countries and
is continuously seeking partners willing to co-finance
projects which are focused primarily in four key areas:
Development of Infrastructure and Introduction of
New Technologies
Development of Rural Telecommunications
Sector Restructuring
Human Resources Development/Management
Direct assistance was mainly provided to:
Guinea, Ethiopia, Mali, Somalia, Zambia, Timor-Leste,
Vanuatu, Nepal, Kyrgyz Republic, Mongolia, Uganda,
Micronesia, Samoa, Haiti, Tuvalu, Cabo Verde, South
Sudan, among others.
Programme 5: Some achievements
LDCs, countries in special needs
www.itu.int/en/ITU-D/LDCs
Fourth United Nations Conference on the Least Developed Countries
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Preparedness: Assist Governments develop ICT disaster management policies, regulation and
legal frameworks. Build capacity through regional and national workshops, forums on developing
National Emergency Telecommunications Plans, hands-on training on the use of ITU’s satellite
equipment.
Response: Provide emergency telecommunication systems to countries within the first 24 to 48
hours in the aftermath of disasters. The equipment is used to restore vital telecommunication links
which are crucial in coordinating rescue and relief operations.
Recovery: Early damage assessment and rehabilitation of telecommunication infrastructure
networks.
Direct assistance to Member States in response to natural disasters, deploying satellite systems
to re-establish telecommunications on the ground in the aftermath of a disaster. For example, ITU
provided equipment to the most recent category 5 typhoon Haiyan in the Philippines (Nov 2013) and
category 5 cyclone Ian in Tonga (Jan 2014).
www.itu.int/en/ITU-D/Emergency-Telecommunications
Programme 5: Some achievements
Emergency Telecommunications
Partnerships in Emergency Telecommunications with UN agencies, Governments
and Private Sector companies (e.g. WMO, Industry Canada, Inmarsat, Iridium,
Thuraya, emergency.lu, etc.)
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Programme 5: Some achievements
Climate Change Adaptation
23www.itu.int/en/ITU-D/Climate-Change
Assistance to establish early warning systems.
Involvement in UNFCCC process and UN Action
Plan on Disaster Risk Reduction.
Regional and national Workshops on Climate
Change Adaptation in context of Emergency
Communications.
Partnerships with WMO and UNISDR on
Disaster Risk Reduction.
Participate and contribute to the HLCP/SM
Group on UN Action Plan on Disaster Risk
Reduction.
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Regional Initiatives
Objective:
Address specific ICT priority areas identified by Member States in each region
through partnerships and resource mobilization to implement small-, medium-, and
large-scale projects.
28 Regional Initiatives spread across six world regions aiming at bringing economies
of scale to bear on international issues that may be addressed at regional levels, and
especially where appropriate solutions could be deployed across national borders to
enable communities to take maximum advantage of them.
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Africa Regional Initiatives
1. Human and Institutional Capacity Building
2. Strengthening and harmonizing policy and regulatory frameworks for integration of African
telecommunication/ICT markets
3. Development of a broadband infrastructure and achievements of regional interconnectivity and
universal access
4. Introduction of new digital broadcasting technologies
5. Implementation of the recommendations of the Connect Africa summit.
Africa Regional Initiatives: Some achievements
ITU-EC project «Harmonization of ICT Policies in Sub-Saharan Africa
(HIPSSA)»
ITU-Korea Governement project «Master Plan development for wireless
broadband acess in Africa»
ITU-Craig and Susan McCaw Foundation project «Wireless Network project
for Africa»
ITU-Korea Governement project «Roadmap for Transition from Analogue to
Digital Terrestrial Television Broadcasting and Mobile Television in Africa»
ITU-ICTP «Strengthening Training Capacity in Wireless Networking in Africa»
ITU-GIZ «Support for harmonization of ICT regulatory guidelines in Southern
Africa on universal access/service»
ITU «Center of Excellence (CoE) Network for Africa»
ITU-Portugal-Spain «CoE Network for Spanish and Portuguese speaking
countries in Africa»
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Americas Regional Initiatives
1. Emergency communications
2. Digital broadcasting
3. Broadband access and uptake in the urban and rural
areas
4. Reduction of the Internet access costs
5. Human capacity building on ICTs, with emphasis on
persons with disabilities and people living in rural
and deprived urban areas
Americas Regional Initiatives: Some achievements
ITU-EC Project “Enhancing Competitiveness in the Caribbean through the
Harmonization of ICT Policies, Legislation and Regulatory Procedures” (HIPCAR)
ITU- ICT Ministry of Colombia Project “Spectrum Management Solution for Colombia”
ITU-Brazil Project “Support to the Brazilian Regulatory Body”
ITU Americas and Caribbean “Center of Excellence” Projects
ITU- Central America Telecoms Commission (COMTELCA) “Non-ionizing
electromagnetic emissions and deployments of wireless networks”
Spectrum Management training
course, CONATEL, Paraguay, 2012
C&I Training
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Establishment of a Cybersecurity Innovation Centre for the Arab Region
Broadband Wireless Network - Djibouti
Connect a School, Connect a Community in the State of Palestine - Palestine
The Arab Region - Phase II Facilitating the Registration of Arab Top Level Domains
Memory of the Arab World Project - Egypt
Arab States Regional Initiatives
1. Broadband access network
2. Digital broadcasting
3. Open-source software
4. Arabic digital content
5. Cybersecurity
Arab States Regional Initiatives: Some achievements
Cybersecurity Innovation Centre for the
Arab Region
Broadband Wireless Network- Djibouti
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Asia-Pacific Regional Initiatives
1. Unique ICT needs of LDCs, SIDS and landlocked developing
countries
2. Emergency telecommunications
3. Digital broadcasting
4. Broadband access and uptake in urban and rural areas
5. Telecommunication/ICT policy and regulation in the Asia- Pacific
region
Unique needs of LDCs, SIDSs
and LLDCs
Digital Broadcasting Broadband Access and Uptake
in Urban and Rural Areas
Telecommunication/ICT Policy
and Regulation in Asia-Pacific
Rural/Outer Island Communications in the Pacific - Centre of Excellence Network - Assistance in
Telecommunication/ICT - Support for the ITU Asia-Pacific Regional Initiatives - Broadband Policies/Plans &
Applications – Roadmap for Transition from Analogue to Digital Broadcasting - Master Plans for Spectrum
Management - Roadmap development for digital terrestrial radio broadcasting roll-out - Promoting Broadband
Access to Schools in ASEAN - Study and Human Capacity Building on Satellite Service Regulatory Framework -
Study on Spectrum Licensing - DTTB Frequency Planning & Measurement – ITU NBTC Training Programs -
Telecentre Applications and Services - Strengthening the Training Capacity of the Institute of Posts and
Telecommunications - USO Policy and Implementation - Promoting Transformational Power of Broadband –
Digital Inclusion - Cybersecurity - Capacity Building and ICT Policy, Regulatory and Legislative Frameworks
Support for Pacific Island States
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Creation of Videoconference System Connecting the Area Office and CIS Countries enabled remote
participation Broadband Wireless Network- Djibouti
ITU virtual Laboratory for remote tests of equipment, new technologies and services
Sustainable supply of electricity to telecommunication facilities in rural and remote areas
Centre of Excellence for CIS
CIS Regional Initiatives: Some achievements
CIS Regional Initiatives
1. Groundwork for setting-up and holding of electronic meetings
2. Assistance in the transition form analogue to digital broadcasting
3. Establishment of an ITU virtual laboratory for the remote testing of equipment and new
technologies and services
4. Provision of a stable electric power supply for telecommunication/ICT facilities in rural and remote
areas
5. Development of recommendations and creation of a pilot segment of a telecommunication/ICT
system to support secure remote retail payment and the management of bank accounts using
wireless communication networks
Creation of Videoconference System Connecting the Area Office and CIS Countries enabled remote participation
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Europe Regional Initiatives: Some achievements
Europe Regional Initiatives
1. E-accessibility in Central and Eastern Europe (Internet and digital television) for
blind people and people with visual impairment problems
2. Digital broadcasting
3. ICT applications, including e-health
Bulgarian Schools for Visually Impaired equipped with specialized
equipment
Speech synthesis system in Macedonian language
ITU-EBU Meeting for Central and Eastern Europe on e-Accessibility
in Television Broadcasting
Questionnaire on the status of the digitalization process in Central
and Eastern Europe
Regional Seminars on Digital Broadcasting
Twinning programme between Albania and Poland as well as direct
assistance to Greece, Serbia, Albania, Bosnia and Herzegovina in
field of spectrum management and digital broadcasting
ITU-WHO Global eHealth Projects Repository
A policy paper on regulatory challenges developed
ITU Experts Group Meeting on m-Health: Towards Cure, Care and
Prevention
Direct Assistance to Serbia
ITU Donated Specialized Vehicle
Classroom in the Bulgarian Schools
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Global Projects
Some achievements
Global Girls in ICT Day
Human and Institutional Capacity Development Project
Least Developed Countries Infrastructure Protection Program
MCT Projects for Special Initiative Groups
Partnership in Measuring ICT for Development in Developing Countries
Rural Telecommunications Development in Least Developed Countries
School Connectivity in Five ITU Member States
Support for the Establishment of Harmonized Policies for the ICT Market in the ACP
mHealth for NCD Joint Programme
Future of Spectrum Management Usage Rights in an Increasingly Competitive Environment
Transition from Analogue to Digital Broadcasting in Africa and Asia-Pacific
Further developments to Spectrum Management System for Developing Countries
School Connectivity in Five ITU Member States
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Main purpose:
Knowledge platform: Outputs agreed on in the ITU-D Study Groups are used as input
for the implementation of policies, strategies, projects and specific initiatives in Member
States. Also serve to strengthen the shared knowledge base.
Information exchange: Sharing of topics of common interest is carried out through
face-to-face meetings, e-Forum and remote participation in an atmosphere that
encourages open debate and exchange of information.
Information repository: Reports, Guidelines, Best Practices and Recommendation are
developed based on input gathered through surveys,
contributions and case studies and are made available by easy access
by the membership through content management systems and
web publication tools.
32
ITU-D Study Group meetings,
September 2013
ITU-D Study Groups
Mandate of the two ITU-D Study Groups:
Study Group 1 addresses topics related to the enabling
environment, cybersecurity, ICT applications and the
Internet.
Study Group 2 addresses topics related to ICT
infrastructure and technology development, emergency
telecommunication, and climate change adaptation.
www.itu.int/ITU-D/study-groups
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Reports, guidelines and recommendations
Work on 19 topics reflecting the issues the ITU Membership collectively determined
would be discussed interactively and on a regular basis at ITU-D Study Group and Rapporteur Group
meetings, and informally via electronic means.
19 final reports and guidelines for the 2010-14 study period (available in six languages).
Two new Recommendations are submitted to WTDC-14 for approval.
SG1 welcomed 1073 participants and received 394 contributions.
SG2 welcomed 1516 participants and received 575 contributions.
6 surveys conducted to support the topics under study (some jointly with the other Sectors) and
calls for experts in crosscutting areas e-Health and e-Government launched.
New tools launched: Case Study Library, e-Forum, multilingual remote participation platform, etc.
33
ITU-D Study Groups: Some achievements
Correspondence Group dedicated to the elaboration of a
working definition of the Term “ICT” was established under
Study Group 1 in 2012 on request by the 17th session of TDAG. The
Group concluded its work.
Activities to support innovation in ITU-D Study Groups and
examine ways to enhance outputs and procedures have taken place
(Innovation Challenge, brainstorming sessions, etc.).
www.itu.int/ITU-D/study-groups
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Let us use WTDC-14 to build on our great
achievements under the
Hyderabad Action Plan.
I thank you.
Hinweis der Redaktion
Ladies and gentlemen, it is my great pleasure to present to you the implementation of the Hyderabad Action Plan or HAP.HAP, adopted at the last WTDC in India, set the mandate for our work over the past four years.BDT staff has put a tremendous amount of energy into implementing the HAP. While no one is ever perfect, I commend my staff for all their hard work and efforts in putting your plans into action. This would not have been possible without the membership inputs, commitment and guidance. I thank you.We have achieved a lot since we last met at the 2010 WTDC in Hyderabad. There are now 6.8 billion mobile telephone subscriptions which increased by 28 percent since 2010.Practically every country is now connected to the Internet and almost 40% of the world’s population went online by the end of 2013.And broadband, has witnessed an explosive growth, particularly mobile-broadband which grew from 780 million subscriptions in 2010 to 2 billion by the end of 2013.New broadband technologies are expected to quicken the pace of broadband take up even further.IP-networks are expected to evolve into next generation networks with the marriage between computing power and radio services promising to improve spectrum management practices. These development are welcome news!Since we met four years ago, world leaders agreed to bring ICTs to every village by 2015. These technological changes will help us make our WSIS dreams a reality—if we can develop a clear implementation plan here in Dubai.
Before looking into the future, it is helpful to look back. How did we get to where we are today?WTDC-10 agreed to a series of outcomes:HyderabadDeclarationITU-D Strategic PlanHyderabadAction Plan60 Resolutions18 Study Group questionsThis presentation will focus on implementation of the Hyderabad Action Plan.
HAP agreed to a set of five programmesInformation and communication infrastructure and technology developmentCybersecurity, ICT applications and IP-based network-related issuesEnabling environmentCapacity building and digital inclusionLeast Developed countries, countries in special need, emergency telecommunications and climate-change adaptation.Key questions:continue with these five programmes?TDAG in December approved moving to 5 objectives for the new ITU-D Strategic Plan around which our work will be built in line with the Results Based Management.What do you, the full ITU Membership, wish?Keep in mind how the BDT mandate for next 4 years can best be refined to allow us to assist you in implementing your objectives?Your decisions here are key.The ICT world has changed since we met in Hyderabad and will continue to change, evolve and transform.How can we build a Dubai Action Plan that is flexible enough to respond to these changes, especially given our financial limitations?Whileyouthink about this challenge, I wouldlike to sharewithyousome of the highlights of ourwork over the past four years.
Let me remindyou of the mandate thatyou gave under Programme 1:The main purpose of Programme 1 is to assist the ITU membership in maximizing the utilization of appropriate new technologies for the development of their information and communication infrastructures and services.Then I willshare the achievements.
Spectrum management and monitoring:Wireless technology has changed our lives drastically and has a great potential to improve our life quality. Introduction and expansion of new services is seriously impeded in the absence of effective spectrum management structures. BDT works to strengthen national regulatory bodies in frequency planning and assignment, management and monitoring. BDT provides assistance in various aspects of spectrum management including specialized tools for this purpose.Broadcasting:Transition from analogue to digital broadcasting already begun in many developing countries is expected to reach peak level in the next cycle in Regions 2 and 3 and finalized in Region 1. It is expected that requests for assistance from BDT will increase accordingly. The objective of BDT work in this area is to enable developing countries to achieve smooth migration from analogue to digital broadcasting and follow with the countries the post-transition activities like e.g. introducing new broadcasting services, allocation of the digital dividend. In particular BDT is providing assistance on policy and regulatory frameworks for digital broadcasting and organizing regional meetings for ITU members on the use of spectrum for broadcasting or other services.
Infrastructure is central to achieving the goal of digital inclusion, and enabling universal, sustainable, ubiquitous and affordable access to information and communication technologies (ICTs) and services for all. Without basic ICT infrastructure, no access is possible to ICT, and its potential, anywhere in the world.More particularly, Broadband and NGNs represent the potential for major operational efficiencies in how networks are designed and operated. Together with broadband deployment, new network capability could fuel the development of major resources such as e-education and e-health, and provide the possibility of giving key economic sectors, such as transportation and power, highly-tailored and "smart" operation. As a follow-up to the Connect Africa Summit, the ITU/Craig and Susan McCaw Broadband Wireless Network project for Africa is implementing broadband wireless networks and developing ICT applications to provide free or low cost digital access for schools and hospitals, and for underserved populations in rural and remote areas in selected countries. The Broadband Wireless Network is Operational in Burundi and in Djibouti.NGN – Case studies have been carried out in different countries (e.g. Bangladesh, India, Philippines, Sri Lanka) to assess the existing network infrastructure and investigate possible migration scenarios to NGN networks. The recommendations produced are available in the BDT website. Additionally, ITU-D/ SG 2/Q. 26 has concluded its Final Report on migration to NGN networks (to be approved by WTDC-14).Rural CommunicationIn the framework of ITU-D Study Groups, Question 10-3/2: Telecommunications/ICTs for rural and remote areas, has produced a final report and a number of case studies, available online through the case library. Also, as a deliverable of the group meetings, a new Recommendation “Policy and regulatory initiatives for developing telecommunications /ICTs/broadband in rural and remote areas” has been proposed to this conference.Telecommunication infrastructure is therefore a key part of economic development. The Tunis Agenda for the Information Society assigned the responsibility to ITU to facilitate/moderate Action Line C2 of the World Summit on the Information Society (WSIS): Information and communication infrastructure. The WSIS goals, which are aligned with the Millennium Development Goals (MDGs), can be partly achieved through infrastructure capacity building. Three (3) facilitation meetings on Broadband Infrastructure, Migration to Digital Dividend, and Broadband Backbone Connectivity were held since the last conference.Building on ITU’s world leading expertise in ICT data and taking advantage of its unique position as a UN specialized agency for telecommunications and ICTs, BDT has launched a project for building the first global Interactive online terrestrial (optical fiber and microwave) transmission map. In the framework of this project, BDT has developed released in the public domain an authoritative, bleeding-edge ICT-data mapping platform to take stock of national backbone connectivity (fiber and micro-wave) as well as of other key metrics of the ICT sector. AFR, ARB, CIS, AMS/LAC, ASP Regions have been already almost totally covered by collecting data of Backbone Broadband Infrastructure of 150 Operators worldwide. Conformity and Interoperability (C&I)Interworking of ICT products and services is increasingly necessary. To facilitate a safe usage of products and services anywhere in the world, regardless of manufacturer or service provider, it is crucial that products and services are developed in accordance with relevant international standards, regulations and other specifications, and that their compliance is tested. BDT in the framework of the ITU C&I programme has produced a set of Guidelines, Regional Assessment Studies, assistance and recommendations as well as several training courses at Regional level for helping the countries to establish their National and/or Regional C&I regimes and rules. 15 Countries from SADC Region were covered by the C&I Assessment study conducted during 2013. Four (4) manuals/guidelines on C&I were finalized and made available on the web as well handed over during meetings and training courses to more than 500 participants in year 2012 and 2013. A new guidelines will be finalized during 2014 and made available to the Members. More than 50 experts from different regions where trained on C&I subjects during 8 high level regional training courses held in the premises of recognized Type Approval laboratory at regional level. Other 50 Experts from the Regions are going to be trained on Conformity Assesement and Type Approval procedures for mobile terminals during 2014.ITU has singed Memorandum of Understanding (MoU) with five Test Centres: CERT (Tunisia); CPqD (Brazil); Sintesio (Slovenia); TiLab (Italy); ZNIIS (Russia). The published guidelines provide information on C&I include the following topics: legal and regulatory aspects; conformity assessment procedures and international standards (e.g. ISO/IEC 17000 series); feasibility study for establishing conformance testing centres; Mutual Recognition Agreements (MRAs) that allows efficient usage of C&I infrastructure (e.g. Labs and certification bodies); list of ITU Recommendations for conformity assessment; mechanisms to combat counterfeit equipment.
Infrastructure is central to achieving the goal of digital inclusion, and enabling universal, sustainable, ubiquitous and affordable access to information and communication technologies (ICTs) and services for all. Without basic ICT infrastructure, no access is possible to ICT, and its potential, anywhere in the world.More particularly, Broadband and NGNs represent the potential for major operational efficiencies in how networks are designed and operated. Together with broadband deployment, new network capability could fuel the development of major resources such as e-education and e-health, and provide the possibility of giving key economic sectors, such as transportation and power, highly-tailored and "smart" operation. As a follow-up to the Connect Africa Summit, the ITU/Craig and Susan McCaw Broadband Wireless Network project for Africa is implementing broadband wireless networks and developing ICT applications to provide free or low cost digital access for schools and hospitals, and for underserved populations in rural and remote areas in selected countries. The Broadband Wireless Network is Operational in Burundi and in Djibouti.NGN – Case studies have been carried out in different countries (e.g. Bangladesh, India, Philippines, Sri Lanka) to assess the existing network infrastructure and investigate possible migration scenarios to NGN networks. The recommendations produced are available in the BDT website. Additionally, ITU-D/ SG 2/Q. 26 has concluded its Final Report on migration to NGN networks (to be approved by WTDC-14).Rural CommunicationIn the framework of ITU-D Study Groups, Question 10-3/2: Telecommunications/ICTs for rural and remote areas, has produced a final report and a number of case studies, available online through the case library. Also, as a deliverable of the group meetings, a new Recommendation “Policy and regulatory initiatives for developing telecommunications /ICTs/broadband in rural and remote areas” has been proposed to this conference.Telecommunication infrastructure is therefore a key part of economic development. The Tunis Agenda for the Information Society assigned the responsibility to ITU to facilitate/moderate Action Line C2 of the World Summit on the Information Society (WSIS): Information and communication infrastructure. The WSIS goals, which are aligned with the Millennium Development Goals (MDGs), can be partly achieved through infrastructure capacity building. Three (3) facilitation meetings on Broadband Infrastructure, Migration to Digital Dividend, and Broadband Backbone Connectivity were held since the last conference.Building on ITU’s world leading expertise in ICT data and taking advantage of its unique position as a UN specialized agency for telecommunications and ICTs, BDT has launched a project for building the first global Interactive online terrestrial (optical fiber and microwave) transmission map. In the framework of this project, BDT has developed released in the public domain an authoritative, bleeding-edge ICT-data mapping platform to take stock of national backbone connectivity (fiber and micro-wave) as well as of other key metrics of the ICT sector. AFR, ARB, CIS, AMS/LAC, ASP Regions have been already almost totally covered by collecting data of Backbone Broadband Infrastructure of 150 Operators worldwide. Conformity and Interoperability (C&I)Interworking of ICT products and services is increasingly necessary. To facilitate a safe usage of products and services anywhere in the world, regardless of manufacturer or service provider, it is crucial that products and services are developed in accordance with relevant international standards, regulations and other specifications, and that their compliance is tested. BDT in the framework of the ITU C&I programme has produced a set of Guidelines, Regional Assessment Studies, assistance and recommendations as well as several training courses at Regional level for helping the countries to establish their National and/or Regional C&I regimes and rules. 15 Countries from SADC Region were covered by the C&I Assessment study conducted during 2013. Four (4) manuals/guidelines on C&I were finalized and made available on the web as well handed over during meetings and training courses to more than 500 participants in year 2012 and 2013. A new guidelines will be finalized during 2014 and made available to the Members. More than 50 experts from different regions where trained on C&I subjects during 8 high level regional training courses held in the premises of recognized Type Approval laboratory at regional level. Other 50 Experts from the Regions are going to be trained on Conformity Assesement and Type Approval procedures for mobile terminals during 2014.ITU has singed Memorandum of Understanding (MoU) with five Test Centres: CERT (Tunisia); CPqD (Brazil); Sintesio (Slovenia); TiLab (Italy); ZNIIS (Russia). The published guidelines provide information on C&I include the following topics: legal and regulatory aspects; conformity assessment procedures and international standards (e.g. ISO/IEC 17000 series); feasibility study for establishing conformance testing centres; Mutual Recognition Agreements (MRAs) that allows efficient usage of C&I infrastructure (e.g. Labs and certification bodies); list of ITU Recommendations for conformity assessment; mechanisms to combat counterfeit equipment.
Under Programme 2 yourequested usto support the ITU membership in improving access to ICT applications and services, especially in underserved and rural areas, achieving trust and confidence in the use of ICTs, the Internet and next-generation networks, promoting fair and equitable access to critical Internet resources.
Building confidence and security in the use of ICTs is widely present in PP and Conferences’ resolutions. In particular WTSA 12, PP 10 and WTDC 10 produced articulated Resolutions (WTSA 12 Res 50, 52, 58, PP Res 130, 174, 179, 181 and WTDC 45 and 69) which touch on the most relevant ICT security related issues, from legal to policy, to technical and organization measures. BDT, furthermore, being the implementation arm of the ITU, has a special role to play mostly related to provide technical assistance and implement those strategies that ITU agrees upon.While BDT is called upon on almost all the above mentioned resolutions, a significant relevance between the texts of the Union and the mandate of BDT can be found in:Resolution 130 of the ITU Plenipotentiary Conference (Revised, Guadalajara, 2010) - “Strengthening the role of ITU in building confidence and security in the use of information and communication technologies”.Resolution 45 of the ITU World Telecommunication Development Conference (Revised, Hyderabad, 2010) - “Mechanisms for enhancing cooperation on Cybersecurity including countering and combating spam”.Resolution 69 of the ITU World Telecommunication Development Conference (Revised, Hyderabad, 2010) – “Creation of national computer incident response teams, particularly for developing countries, and cooperation between them”Doha Action Plan Programme 2 of the ITU World Telecommunication Development Conference (Hydarabad, 2010) - “Cybersecurity, ICT applications and IP-based network-related issues”.Resolution 2 of the ITU World Telecommunication Development Conference (Revised, Hydarabad, 2010) - Annex 2 of Resolution 2—Question 22/1 “Securing information and communication networks: best practices for developing a culture of cybersecurity”.
Programme 2 of HAP calls for the "elaboration of national strategic planning frameworks and associated toolkits for selected ICT applications and services in close collaboration with related UN agencies and programmes, the private sector and other international organizations". In turn, these frameworks and toolkits should facilitate the development of cross-sector national e-strategies that will support the implementation of large scale applications and services that leverage existing infrastructure more effectively to better serve socio-economic development. A second strand related to ICT applications in Programme 2 determined by HAP calls for the development of cross-domain mobile application frameworks to improve the delivery of value added services using mobile communications, for example, mobile health applications.The “National e-Health Strategy Toolkit” is an example of a substantial and significant collaboration of recent years between the ICT and Health sector represented by ITU and WHO to respond to the need of growing specialized skills and capacities in Member States to adapt and employ the latest information communication technologies (ICT) in health for the measurable benefit of their citizens. The ITU-WHO National eHealth Strategy Toolkit has become a milestone in the understanding of what eHealth is, what it can do, and why and how it should be applied to health care today.Another example on ICT Applications is the global partnership platform that was created through the ITU and WHO initiative to focus on the use of mobile technology to improve Non-communicable Diseases (NCDs) prevention and treatment: the “Be He@lthy, Be mobile”. ITU partnered with a number of organizations to support the initiative including telecommunication providers, governments, health insurers, NGOs, foundations and telecom/technology companies and other interested groups who provide relevant technologies, content, expertise, and funds to support global and country work.
Under Programme 3, wewereasked to to assist the ITU membership in creating and maintaining an enabling telecommunication/ICT policy and regulatory environment, in developing and implementing effective financing policies and strategies, and to maintain ITU’s global leadership as the prime source of international telecommunication/ ICT indicators, through the collection and dissemination of statistical information.
BDT developed a number of tools to help guide countries in creating a sound and enabling regulatory and market environment. This includes the publication of the flagship report Trends in Telecommunication Reform, released annually since 1998. Extending further the body of regulatory knowledge, more than 10 broadband thematic reports as well as regulatory, economic and financial reports were prepared focusing on specific pressing issues. These add to the portfolio of ITU online tools available for regulators, policy makers and ICT stakeholders to make informed regulatory, economic and financial decisions. The 15th Forum on Telecommunication/ICT Regulation and Partnership in Africa (FTRA 2014), will be held in Abidjan, Cote d’Ivoire in September 2014.Finally, Programme 3 is also dealing with the economic and financial aspects of telecommunications/ICTs, in this sense, the Regional Economic and Financial Forum of Telecommunications/ICTs are organized annually to discuss current regulatory and economic challenges at regional level. These forums are organized together with the ITU-T Study Group 3 Regional Groups. Capacity building is fundamental in the area of costing and pricing, for this, BDT continue its capacity programme by implementing NGN and broadband/next generation access (NGA) networks cost modeling training at regional level. These training workshops are addressed to professionals in the field of tariff regulation from Sector Members.
GSR brings together heads of national telecom/ICT regulatory authorities from around the world and has earned a reputation as the global annual venue for regulators to share their views and experiences. The meeting also fosters a dynamic global dialogue among regulators, policy makers, industry leaders and other key ICT stakeholders where ITU sector members can share their views on major issues facing the ICT sector. 664 participants from 131 countries, including 121 chief executives participated in the last edition, held in Poland, in 2013.GSR’s Global Dialogue provides a neutral platform for industry (ITU-D Sector Members) to share their views on major issues facing the ICT sector.GSR features an Opening High-Level Debate and interactive panel discussions.The first two days of GSR, the Global Dialogue (GRID), are open to regulators, policy makers, ITU–D Sector Members. The third day remains exclusive for the regulators, and policy makers.GSR is preceded by a series of industry pre-events and the closed Private Sector Chief Regulatory Officers Meeting and annual Regulatory Associations’ Meeting. GSR14 will take place in Manama, Bahrain, from 3 to 5 June 2014 and will focus on “Capitalizing on the Potential of the Digital World”. Discussion papers: discussion papers are prepared for the various thematic sessions. These papers, that are presented to launch the debate, are open to feedback from the world community of regulators. They are finalized after the event and published either as chapters of the ITU annual flagship publication “Trends in Telecommunication Reform”. You willfind the 2013 edition of Trendsfocusing on transnational aspects of regulation in a networked society in the ITU bookshop. Another major outcome of GSR is the GSR Best Practice Guidelines. Since 2003, each GSR concludes with the adoption of a set of best practice guidelines which are developed through a consultation process initiated prior to the event and led by the GSR Chairman.
Under Programme 4, wewererequestedto assist the ITU membership by ensuring that human and institutional capacity building in the field of telecommunications/ICTs is of the utmost quality and is available worldwide, and by fostering digital inclusion that promotes telecommunication/ICT accessibility and the use of telecommunications/ICTs for the social and economic development of people with special needs.
ITU AcademyThe ITU Academy was launched by the BDT Director at the Global ICT Forum on Human Capacity , convened in Cape Town in 2012 with the theme Digital Inclusion: Transition from analogue to digital broadcasting. The Academy aim at responding to demands for knowledge and skills in ICT training, teaching and research. The ITU Academy has a primary objective of harmonizing and integrating all existing ITU training services and extending the current portfolio of training programmes.The Academy offers a wide and growing range of general and specialized courses on all aspects of telecommunication in radiocommunication, telecommunication standardization and telecommunication development. Programmes are delivered face-to-face, as well as through online learning. These are designed to equip an expanding number of target groups with the specialist knowledge and tools they require, to find their way around the rapidly-evolving domain of ICTs and use the skills and relevant technology in creating a Knowledge Society.As a part of the ITU Academy activities the development of high-level training programmes has started. This work commenced with the development of training materials in the areas of Spectrum Management and Quality of Service. To date, work on the development of the Basic and Advanced levels of the Spectrum Management Training Programme is almost complete. Work on developing the Quality of Service Training Programme architecture has started. These are the first in a series of educational programmes to be developed under the ITU Academy, guided by needs and priorities of the ITU membership.2. Development of high-level training materialsDevelopment of high-level training materials is one of the main constituent part of the ITU Academy and capacity building activities;All training materials are developed in the ITU membership priority areas;All materials are of high quality due to:Collaboration with top caliber subject-matter experts from the academia, industry, and ITU Study Groups.Open and transparent process of development.Quality Assurance Mechanism.ITU Academy has embarked on the development of 2 training programmes: Spectrum Management Training ProgrammeQuality of Service Training Programme
Digital inclusion means the use of ICTs for the social and economic development of people with specific needs such as women and girls, persons with disabilities and people with age-related disabilities, children and youth and indigenous peoples.The ITU-Telecentre.org Foundation Women’s Digital Literacy Campaign surpassed its goal to train one million women at the bottom of the development pyramid to become digitally literate. A total of 1,014,096 women were trained in basic computer skills, through the efforts of 153 participating organizations and 20,000 telecentres around the world. As a result of the celebration of the International Girls in ICT Day 70,000 girls and young women from 121 countries were encouraged to take up ICT studies and careers. Over 560 programs including scholarships are available on the ITU Girls in ICT Portal.ITU also provided, in partnership with FondoIndigena, training to over 600 indigenous peoples in Project Management. 43% of the indigenous peoples trained were women.E-Accessibility: BDT is sharing best practices and policies in promoting ICT Accessibility for persons with disabilities encouraging ITU Member States to ensure that mobile phones and TV are accessible for persons with disabilities. In response to the global youth unemployment crisis, the latest BDT report, “Digital opportunities, Innovative ICT solution for youth employment”explains how youth can develop their ICT and entrepreneurial skills and the steps governments can take to promote skills development. BDT has also published an online database on OCT resources for youth employment and entrepreneurship to assist youth to benefit from the growing range of free online learning opportunities.
Under Programme 5, wewererequested toto assist the ITU membership by delivering concentrated assistance for the general socio-economic development of countries through ICTs, focusing on the specific needs of least developed countries and countries in special need, by promoting universal access to ICTs in least developed countries, small island developing states and landlocked developing countries, by providing assistance to developing countries in disaster risk reduction and prevention, preparedness and relief/ response and telecommunication infrastructure reconstruction/ rehabilitation in countries affected by disasters, and by providing assistance to developing countries in the use of ICTs to mitigate and address the effects of climate change.
Assistance to disaster relief and early warning systems. One of ITU´s key activities in support of climate change adaptation is the assistance provided to Member States in developing National Emergency Telecommunications Plans and establishment of pilot projects on Early Warning. Through its dedicated programme on emergency telecommunications, ITU-D responded to natural disasters and provided emergency telecommunications equipment to several Member States during the reported period for the preparedness phase.Involvement in the UNFCCC process - BDT is actively involved in the UNFCCC process. BDT’s key objective is the creation of awareness of the importance of the use of ICT in addressing climate challenges and sustainable development. BDT participated and contributed in the United Nations Climate Change Conferences and DRR Activities.Awareness creation and sharing of good practices related to the use of ICTs in adaptation and preparedness phases.
WTDC-10 adopted 28 Regional Initiatives spread across six world regions. These have the aim of bringing economies of scale to bear on international issues that may be addressed at regional levels, and especially where appropriate solutions could be deployed across national borders to enable communities to take maximum advantage of them.Some themes identified by the Regional Initiatives appear in all regions. Digital broadcasting and the analogue to digital switchover are good examples of the need for coherent international practice and implementation at a time when the industry is experiencing a major once-in-a-generation transition with far reaching technology, socio-economic, and political implications for other sectors such as mobile cellular. Other themes are unique to one or more regions at a particular time, for example, emergency communications or the reduction of Internet access costs. Projects are funded with seed investment from BDT, but are designed to attract extra-budgetary funding from development partners.
Global Projects:Related to Regional Initiatives - but crossing more than one region - are Projects in the World, stemming from the Work Programmes mandated by HAP.SampleITU Human and Institutional Capacity Development Project - Industry CanadaTransition from Analogue to Digital Broadcasting in Africa and Asia-Pacific- JapanFurther developments to Spectrum Management System for Developing Countries (SMS4DC) - KoreaSchool Connectivity in Five ITU Member States: Comoros, Lesotho, Sri Lanka, Sierra Leone and Tanzania:equipping and connecting classrooms in primary or secondary schools, including installation, teacher training on the use of computers and basic software. Least Developed Countries Infrastructure Protection Program - Project FrameworkNote: Financial magnitude of these projectsGlobal ICT Day (CHF 265,000 incl. in-kind)Human and Institutional Capacity Development Project (CHF 255,338)LDC Infrastructure Protection Program - Project Framework (CHF 443,500)MCT Project for Special Initiative Groups (CHF 867,759 incl. in-kind)Rural TelecommunicationsDevelopment in LDCs (2 million)School Connectivity in Five ITU Member States (CHF 1 million)mHealth for NCD Joint Programme (CHF 63,358)Transition from Analogue to Digital Broadcasting in AFR and ASP (CHF 204,000)Further developments to SMS4DC (CHF 126,000)
The activities of the ITU-D Study Groups can be categorized under three main areas: As a knowledge platform: Outputs agreed on in the ITU-D Study Groups and related reference material are used as input for the implementation of policies, strategies, projects and specific initiatives in the 193 Member States. The activities also serve to strengthen the shared knowledge base.As information exchange and knowledge sharing hub: Sharing of topics of common interest is carried out through face-to-face meetings, e-Forum and remote participation in an atmosphere that encourages open debate and exchange of information.As information repository: Reports, Guidelines, Best Practices and Recommendation are developed based on input gathered through surveys, contributions and case studies and are made available by easy access by the membership through content management systems and web publication tools. In terms of division of work the currentmandate of the two ITU-D Study Groups can be summarized as having Study Group 1 address topics related to the enabling environment, cybersecurity, ICT applications and the Internet. and Study Group 2 focus on topics related to ICT infrastructure and technology development, emergency telecommunication, and climate change adaptation.
The main achievements of the ITU-D Study Groups, which have been working on 19 different topics during the 2010-2014 study period, are the 19 final reports and guidelines. These deliverables are freely available for download on the website in the six languages.Two new Recommendations are also submitted to WTDC-14 for approval.During the study period, Study Group 1 welcomed 1073 participants and received 394contributions for consideration. Likewise, Study Group 2 welcomed 1516 participants and received 575contributions.In addition, a significant amount of liaison statements have been shared with and received from the Group working on related issues in the other Sectors. Collaboration with other international organizations, United Nations agencies and regional organizations have also been strengthened on issues of common interest. 6 surveys were conducted to support the topics under study (some jointly with the other Sectors) and calls for experts in crosscutting areas e-Health and e-Government launched.New tools, such as the Case Study Library, e-Forum, multilingual remote participation platform, have been launched to support the work of the Groups.While no additional Questions for study were endorsed during the 2010-2014 study period, a Correspondence Group dedicated to the elaboration of a working definition of the Term “ICT” was established under Study Group 1 in 2012 on request by the 17th session of TDAG. The Group concluded its work.Activities to support innovation in ITU-D Study Groups and examine ways to enhance outputs and procedures have taken place during the past two years. It is very encouraging to see that many contributions to the WTDC are taking several of the ideas shared during the Study Group Innovation Challenge and brainstorming sessions further, with an aim to enhance working methods and make the outputs of the Study Groups even more useful to the membership.