SITS - The ITSM Show

6 Followers

11 SlideShares 6 Followers

11 SlideShares 6 Followers

sits15 itsm sits service desk itil leadership people training customers skills management results agile delivery innovation support lean devops new-age modern it manager coaching goals motivation it management cloud computing virtual it vmware csi maturity case study cobit bisl team work faq social tools collaboration communication outcomes business pink value perception marketing gaming best practice

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Aktuellste Beliebteste SlideShares

Next-generation IT service skills - Duncan Watkins, Corporate Executive Board

Vor 8 Jahren • 925 Aufrufe

Perfecting the service desk personality mix Ian Connelly and Gregory Baylis-Hall

Vor 8 Jahren • 904 Aufrufe

Internal IT relationships in the world of virtual - IT John Murnane, Alemba

Vor 8 Jahren • 281 Aufrufe

Essex County Council’s journey to ITIL maturity - Louise John, Essex County Council

Vor 8 Jahren • 606 Aufrufe

Aligning your business to build better IT - Mark Smalley, ASL BiSL Foundation

Vor 8 Jahren • 1279 Aufrufe

Is collaboration the future of business IT? - Patrick Bolger, Hornbill

Vor 8 Jahren • 605 Aufrufe

Business relevance: ITSM which delivers outcomes - Simon Kent, Sollertis

Vor 8 Jahren • 939 Aufrufe

How Agile rescued the Telegraph’s service desk - Carol Johnson, Daily Telegraph

Vor 8 Jahren • 994 Aufrufe

Getting value and ROI from ITSM training - Paul Wilkinson, GamingWorks

Vor 8 Jahren • 451 Aufrufe

Marketing the value of your service desk, Simone Jo Moore

Vor 8 Jahren • 727 Aufrufe

The four P’s of ITSM: People, People, People and People - Peter Hubbard, Pink Elephant

Vor 8 Jahren • 919 Aufrufe