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June 5, 2012


Services Innovation Policy in the
United States

EPISIS Conference

Stephen Ezell, Senior Analyst

Information Technology
and Innovation Foundation
The Atlantic Century II
                              The Study: compares the
                               innovation-based
                               competiveness of 44 Asian,
                               European, and American
                               nations and regions.



                              16 indicators: including
                               corporate and government
                               R&D, scientists and
                               engineers, new firms, corp.
                               tax, productivity growth and
                               others.


                          http://www.itif.org/files/2011-atlantic-century.pdf
0.0
                           10.0
                                  20.0
                                         30.0
                                                40.0
                                                       50.0
                                                              60.0
                                                                     70.0
                                                                            80.0
      Singapore
         Finland
        Sweden
             U.S.
                                                                                   Innovation


       S. Korea
               UK
         Canada
       Denmark
         NAFTA
    Netherlands
           Japan
      Australia
        Belgium
          France
         Ireland
       Germany
         Austria
          EU-15
          EU-25
     Czech Rep.
         Estonia
        Hungary
           Spain
       Slovenia
        Portugal
        Slovakia
          EU-10
          Latvia
       Russian
             Italy
       Malaysia
      Lithuania
           Chile
           China
          Cyprus
          Poland
          Greece
          Brazil
          Turkey
                                                                                   Overall Score for Global Competitiveness and




         Mexico
    South Africa
      Argentina
            India
      Indonesia
3
0.0
                        5.0
                              10.0
                                     15.0
                                            20.0
            China                                  25.0
        S. Korea
          Cyprus
        Slovenia
         Estonia
     Czech Rep.
          Latvia
      Singapore
          EU-10
        Portugal
        Hungary
       Lithuania
             India
          Austria
            Chile
          Greece
            Japan
        Slovakia
         Finland
       Denmark
      Australia
      Indonesia
          Ireland
               UK
           Brazil
          Mexico
          Poland
                                                          Overall Change Score (1999-2011)




           EU-25
    Netherlands
           Turkey
            Spain
      Argentina
         Russia
         Canada
        Malaysia
           EU-15
          France
        Germany
         Sweden
        Belgium
          NAFTA
    South Africa
              U.S.
              Italy
4
Summary – What the United States Doesn’t Have
 U.S. lacks a national service innovation policy.

 No institutional/policy focus on supporting private
  sector services innovation (as opposed to ag./mfg.).




                                                         5
Summary – What the United States Does Have
 A new National Innovation Strategy…

 Which does have indirect policies to support
  innovation in some key services sectors:
   Government          Education
   Health care         Wireless/ICT


 SSME and SRII.




                                                 6
A Strategy for American Innovation




                                     7
Spurring Innovation in Certain Key Services Sectors
1. Health Care
    NSF’s Service Enterprise Systems (SES) research
    Community Health Data Initiative (CHDI)
    Promotion of Electronic Health Records (EHRs)

2. Education
    ARPA-Ed
    National Education Technology Plan (NTEP)

3. Information/Communications Technology (ICT)
    National Broadband Policy (2009)
    National Wireless Initiative (2012)

                                                       8
Spurring Innovation in Government
4. Government
   Interagency innovation task force


   Crowdsourcing/Prizes


   Open Data/Big Data



   Tying funding to performance
    and innovation
                                        9
3 Steps to Improve U.S. Service Innovation Policy
1. Institutionalize services science research through NSF
   and collaborative-industry university partnerships.

2. Embrace the self-service economy, including addressing
   inhibiting regulations.




3. Develop a U.S. services sector competitiveness strategy.
                                                            10
A U.S. Services Sector Competitiveness Strategy
1. Factor Inputs/Framework Conditions (“4 Ts”)




                                                  11
A U.S. Services Sector Competitiveness Strategy
1. Factor Inputs/Framework Conditions
2. Sector Studies/Policies/Regulations
       Hotels
       Construction
       Logistics
       Health care
       Government
       Education
       Wholesale/Retail Trade




                                                  12
A U.S. Services Sector Competitiveness Strategy
1. Factor Inputs/Framework Conditions
2. Sector Studies/Policies/Regulations
3. Functions (e.g., processing information; processing
   money; moving people; etc.)




                                                         13
A U.S. Services Sector Competitiveness Strategy
1.   Factor Inputs/Framework Conditions
2.   Sector Studies/Policies/Regulations
3.   Functions
4.   Tool Development (e.g., self-service systems, cloud,
     automation, voice recognition, expert systems [e.g.,
     IBM’s Watson], flexible displays, analytics, etc.)




                                                            14
A U.S. Services Sector Competitiveness Strategy
1.   Factor Inputs/Framework Conditions
2.   Sector Studies/Policies/Regulations
3.   Functions
4.   Tool Development
5.   Platform Enablement (e.g., smart grid; health IT;
     broadband; 4G wireless; mobile payments; electronic
     IDs; GPS; ITS)




                                                           15
A U.S. Services Sector Competitiveness Strategy
1.   Factor Inputs/Framework Conditions
2.   Sector Studies/Policies/Regulations
3.   Functions
4.   Tool Development
5.   Platform Development
6.   Firms’/Organizations’ Adoption (e.g., incentives/
     penalties for adoption, tax incentives for R&D and
     capital equipment, etc.)




                                                          16
Thank you!
                           sezell@itif.org
Follow ITIF:
   Facebook: facebook.com/innovationpolicy
   Blog: www.innovationfiles.org
   YouTube: www.youtube.com/techpolicy
   Website: www.itif.org
   Twitter: @itifdc
                                             17

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Services Innovation Policy in the United States

  • 1. June 5, 2012 Services Innovation Policy in the United States EPISIS Conference Stephen Ezell, Senior Analyst Information Technology and Innovation Foundation
  • 2. The Atlantic Century II  The Study: compares the innovation-based competiveness of 44 Asian, European, and American nations and regions.  16 indicators: including corporate and government R&D, scientists and engineers, new firms, corp. tax, productivity growth and others. http://www.itif.org/files/2011-atlantic-century.pdf
  • 3. 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 Singapore Finland Sweden U.S. Innovation S. Korea UK Canada Denmark NAFTA Netherlands Japan Australia Belgium France Ireland Germany Austria EU-15 EU-25 Czech Rep. Estonia Hungary Spain Slovenia Portugal Slovakia EU-10 Latvia Russian Italy Malaysia Lithuania Chile China Cyprus Poland Greece Brazil Turkey Overall Score for Global Competitiveness and Mexico South Africa Argentina India Indonesia 3
  • 4. 0.0 5.0 10.0 15.0 20.0 China 25.0 S. Korea Cyprus Slovenia Estonia Czech Rep. Latvia Singapore EU-10 Portugal Hungary Lithuania India Austria Chile Greece Japan Slovakia Finland Denmark Australia Indonesia Ireland UK Brazil Mexico Poland Overall Change Score (1999-2011) EU-25 Netherlands Turkey Spain Argentina Russia Canada Malaysia EU-15 France Germany Sweden Belgium NAFTA South Africa U.S. Italy 4
  • 5. Summary – What the United States Doesn’t Have  U.S. lacks a national service innovation policy.  No institutional/policy focus on supporting private sector services innovation (as opposed to ag./mfg.). 5
  • 6. Summary – What the United States Does Have  A new National Innovation Strategy…  Which does have indirect policies to support innovation in some key services sectors:  Government  Education  Health care  Wireless/ICT  SSME and SRII. 6
  • 7. A Strategy for American Innovation 7
  • 8. Spurring Innovation in Certain Key Services Sectors 1. Health Care  NSF’s Service Enterprise Systems (SES) research  Community Health Data Initiative (CHDI)  Promotion of Electronic Health Records (EHRs) 2. Education  ARPA-Ed  National Education Technology Plan (NTEP) 3. Information/Communications Technology (ICT)  National Broadband Policy (2009)  National Wireless Initiative (2012) 8
  • 9. Spurring Innovation in Government 4. Government  Interagency innovation task force  Crowdsourcing/Prizes  Open Data/Big Data  Tying funding to performance and innovation 9
  • 10. 3 Steps to Improve U.S. Service Innovation Policy 1. Institutionalize services science research through NSF and collaborative-industry university partnerships. 2. Embrace the self-service economy, including addressing inhibiting regulations. 3. Develop a U.S. services sector competitiveness strategy. 10
  • 11. A U.S. Services Sector Competitiveness Strategy 1. Factor Inputs/Framework Conditions (“4 Ts”) 11
  • 12. A U.S. Services Sector Competitiveness Strategy 1. Factor Inputs/Framework Conditions 2. Sector Studies/Policies/Regulations  Hotels  Construction  Logistics  Health care  Government  Education  Wholesale/Retail Trade 12
  • 13. A U.S. Services Sector Competitiveness Strategy 1. Factor Inputs/Framework Conditions 2. Sector Studies/Policies/Regulations 3. Functions (e.g., processing information; processing money; moving people; etc.) 13
  • 14. A U.S. Services Sector Competitiveness Strategy 1. Factor Inputs/Framework Conditions 2. Sector Studies/Policies/Regulations 3. Functions 4. Tool Development (e.g., self-service systems, cloud, automation, voice recognition, expert systems [e.g., IBM’s Watson], flexible displays, analytics, etc.) 14
  • 15. A U.S. Services Sector Competitiveness Strategy 1. Factor Inputs/Framework Conditions 2. Sector Studies/Policies/Regulations 3. Functions 4. Tool Development 5. Platform Enablement (e.g., smart grid; health IT; broadband; 4G wireless; mobile payments; electronic IDs; GPS; ITS) 15
  • 16. A U.S. Services Sector Competitiveness Strategy 1. Factor Inputs/Framework Conditions 2. Sector Studies/Policies/Regulations 3. Functions 4. Tool Development 5. Platform Development 6. Firms’/Organizations’ Adoption (e.g., incentives/ penalties for adoption, tax incentives for R&D and capital equipment, etc.) 16
  • 17. Thank you! sezell@itif.org Follow ITIF: Facebook: facebook.com/innovationpolicy Blog: www.innovationfiles.org YouTube: www.youtube.com/techpolicy Website: www.itif.org Twitter: @itifdc 17