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From Cost to Profit Center:
Embracing the Student Success
Agenda at Washburn University
Dr. Alan Bearman
President’s
2008 Question
What is the
purpose of an
academic library in
the age of Google?
Answer
Student Success
Mabee Library
Physical Renovation
• Shelving Removed
• Utilization of Off-Site Storage and Compact Shelving
• Coffee Shop
• Multi-Use Zonal Spacing and Furniture
Role of Librarians and Staff
• Payroll Re-Allocation
• Custodians of Knowledge to Instructors of Information Literacy
Book Repository to a Center for Student Success
University Libraries Organizational Chart, 2008
Dean of
University
LIbraries
Technical
Services
Public Services
Special
Collections and
Archives
Administrative
Specialist
Mabee Library
Mabee Library
Mabee Library
2007
Mabee Library
Engaged: Mabee Library, 2017
Washburn University USLO Revision, 2013
The previous 9 USLOs became 4, with a new 5th USLO
• Communication
• Quantitative and Scientific Reasoning
• Information Literacy and Technology
• Critical and Creative Thinking
• Global Citizenship, Ethics, and Diversity
Strategic Decision: Embrace Undergraduate Student Success
Agenda
• University Libraries claimed responsibility of building a First-Year Experience
Program around the USLO of Information Literacy and Technology
• Wanted to immediately create for students a conversation regarding: The
Credibility of Information in the Knowledge Economy
• WU101: The Washburn Experience now drives First-Year student success
Credibility becomes more important than owning “Stuff”
Jan Feb March April May June July Aug Sept Oct Nov Dec
2008 5393 10170 10627 14441 10277 3943 3931 8354 14890 15587 13552 3961
2016 15507 24160 23430 35027 20988 7437 6883 22114 38478 34031 32492 17533
2017 15922 27024 24936 29122 18911 7598 7170 23002 37746 39438
0
5000
10000
15000
20000
25000
30000
35000
40000
45000
GateCount
Mabee Library In-Person Usage
Library Trips per Student
Fall 2012 Fall 2013 Fall 2014 Fall 2015 Fall 2016 Fall 2017
Undergraduate
FTE
4,434 4,245 4,050 3,904 3,977 4,034
Library
Trips Per
Student
59.6 59.4 68.3 69.8 70.4 57.2
(Through Oct 2017)
Home
Football
Games
6 6 6 5 6 5
62%
68%
74%
Fall to Fall First-Year Full-Time Retention
Fall 2011 Fall 2014 Fall 2017
Net Revenue Impact
FY13 $60,461.00
FY14 -$874,618.00
FY15 -$320,045.00
FY16 $1,298,04.00
FY17 $3,240,926.00
FY18
(through Dec 2017)
$3,688,555.00
Tuition + FTFT Retention = Net Revenue Impact
What is the purpose of an academic library in the age of Google?
Student Success
From Cost to Profit Center: Embracing the Student Success
Agenda at Washburn University
Dr. Alan Bearman
Professor of History
Dean of University Libraries and the Center for Student Success and
Retention
Washburn University
alan.bearman@washburn.edu
785.670.1855
@AlanBearman1

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ITHAKA The Next Wave 2017: Alan Bearman - From Cost to Profit Center: Embracing the Student Success Agenda at Washburn University

  • 1. From Cost to Profit Center: Embracing the Student Success Agenda at Washburn University Dr. Alan Bearman
  • 2. President’s 2008 Question What is the purpose of an academic library in the age of Google?
  • 4. Mabee Library Physical Renovation • Shelving Removed • Utilization of Off-Site Storage and Compact Shelving • Coffee Shop • Multi-Use Zonal Spacing and Furniture Role of Librarians and Staff • Payroll Re-Allocation • Custodians of Knowledge to Instructors of Information Literacy Book Repository to a Center for Student Success
  • 5. University Libraries Organizational Chart, 2008 Dean of University LIbraries Technical Services Public Services Special Collections and Archives Administrative Specialist
  • 6.
  • 10. 2007
  • 13. Washburn University USLO Revision, 2013 The previous 9 USLOs became 4, with a new 5th USLO • Communication • Quantitative and Scientific Reasoning • Information Literacy and Technology • Critical and Creative Thinking • Global Citizenship, Ethics, and Diversity
  • 14. Strategic Decision: Embrace Undergraduate Student Success Agenda • University Libraries claimed responsibility of building a First-Year Experience Program around the USLO of Information Literacy and Technology • Wanted to immediately create for students a conversation regarding: The Credibility of Information in the Knowledge Economy • WU101: The Washburn Experience now drives First-Year student success Credibility becomes more important than owning “Stuff”
  • 15. Jan Feb March April May June July Aug Sept Oct Nov Dec 2008 5393 10170 10627 14441 10277 3943 3931 8354 14890 15587 13552 3961 2016 15507 24160 23430 35027 20988 7437 6883 22114 38478 34031 32492 17533 2017 15922 27024 24936 29122 18911 7598 7170 23002 37746 39438 0 5000 10000 15000 20000 25000 30000 35000 40000 45000 GateCount Mabee Library In-Person Usage
  • 16. Library Trips per Student Fall 2012 Fall 2013 Fall 2014 Fall 2015 Fall 2016 Fall 2017 Undergraduate FTE 4,434 4,245 4,050 3,904 3,977 4,034 Library Trips Per Student 59.6 59.4 68.3 69.8 70.4 57.2 (Through Oct 2017) Home Football Games 6 6 6 5 6 5
  • 17. 62% 68% 74% Fall to Fall First-Year Full-Time Retention Fall 2011 Fall 2014 Fall 2017
  • 18. Net Revenue Impact FY13 $60,461.00 FY14 -$874,618.00 FY15 -$320,045.00 FY16 $1,298,04.00 FY17 $3,240,926.00 FY18 (through Dec 2017) $3,688,555.00 Tuition + FTFT Retention = Net Revenue Impact
  • 19. What is the purpose of an academic library in the age of Google? Student Success
  • 20. From Cost to Profit Center: Embracing the Student Success Agenda at Washburn University Dr. Alan Bearman Professor of History Dean of University Libraries and the Center for Student Success and Retention Washburn University alan.bearman@washburn.edu 785.670.1855 @AlanBearman1