Data from the 2Q14 Global ISG Outsourcing Index shows the global outsourcing industry is growing. Full data available at http://www.slideshare.net/ISG_Inc/second-quarter-and-first-half-2014-global-outsourcing

1. Global
Outsourcing
Industry at
Record Highs
$12.4B
$6.4B
Record volume pushes ACV to an all-time
high of in 2Q14
First half volume at new high; ACV the
second-best ever at
Contract levels up in 2Q14
and in 1H14
61%
30%
Asia-Pac
EMEA
Americas
Fin Serv &
Mfg
Fin Serv,
Mfg & Telecom
Mfg &
Telecom
industry growthglobal
expected for FY14
ACV growth of
25%
$4.5B
1H14 Broader Market
Contract Award Trend
$3.1B
100%
35%up
EMEA ACV up 45%
ACV of restructured
contracts reached a
robust level of
2Q14 by Domain
2Q14 Region Leader
250
2Q14 ITO upITO contracts
1H14 strength seen
across regions,
domains and
industry sectors
148 contracts signed
The ISG Outsourcing Index provides a
quarterly review of the latest sourcing
industry data and trends for clients,
service providers, analysts and the media.
For more than a decade, it has been the
authoritative source for marketplace
intelligence related to outsourcing
transaction structures and terms, industry
adoption, geographic prevalence and
service provider performance.
To view the full ISG Outsourcing Index
results, click here.
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