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Building Brand Equity through Marketing Automation
Rich Carroll | Sales & Deployment | June 26, 2012
© 2012 IO Integration, Inc. All rights reserved.
Agenda

         10:00 AM Marketing Automation Adoption through-out the Organization — Rich Carroll, IO Integration

          10:45 AM How Top Brands are using iBrams Technology — Michael Iulo, iBrams

           11:50 AM Break

          12:00 PM Lunch + Networking

             1:00 PM iPad Drawing




© 2012 IO Integration, Inc. All rights reserved.
Introductions - Chip Norton, IO Integration


                                                   Print, web and related technology Sales Professional with more than 25 years of
                                                   experience within the technical communications business.

                                                     • Career Highlights
                                                            •   Designed and deployed a nationwide prepress operation for AOL-Time Warner.

                                                            •   Extensive experience with major Retail customers.
Chip Norton
                                                            •    Corporate wide deployment of both DAM and workflow automation systems.
Solution Sales
                                                            •   A wicked sense of humor.
IO Integration



© 2012 IO Integration, Inc. All rights reserved.                                      3
Introductions - Richard Carroll, IO Integration
                                                   Print and web development expert with more than 20 years of experience in the
                                                   creative technology industry, Rich Carroll has helped some of the nation's largest
                                                   advertising agencies develop strategies to streamline their workflows and minimize
                                                   expenses.

                                                     • Career Highlights
                                                            •   Oversaw Leo Burnett's transition to OS X, seamlessly leading 600 employees through the
                                                                process while avoiding any downtime.

Richard Carroll                                                 Managed projects for Dell, Dow Chemical, and the United States Army.
                                                            •
Technical Consultant                                        •   Presented at the grand opening ceremonies for the Apple Store in downtown Chicago.

IO Integration                                              •   Chaired an Adobe conference in New York and have been invited to speak at trade shows
                                                                across the country.


© 2012 IO Integration, Inc. All rights reserved.                                      4
Introductions: Michael Iulo, iBrams
                                                   A marketing production and operations expert with more than 25 years of experience,
                                                   Michael Iulo helps companies streamline their marketing and operations processes so
                                                   they get higher returns on their marketing budgets, increase capacity without increasing
                                                   staff, and lower overall marketing costs while improving quality control and staff morale.

                                                     • Career Highlights
                                                            •   Worked at Grey Advertising, KIII, Foote Coone Belding, and Bozell Worldwide.

 Michael Iulo                                               •   Served as the first president of the Xinet Users Group.


 President NA Ops                                           •   Won a PODi award for Best Practices in Marketing Communications.

                                                            •   Invited to speak at major university events including PODi, On Demand, The Xinet Users
 iBrams                                                         Conference, and the Pageflex Users Conference.




© 2012 IO Integration, Inc. All rights reserved.                                      5
“The sole purpose of
                                 marketing is to sell more to
                                 more people, more often and
                                 at higher prices. There is no
                                 other reason to do it.”

                                 — Sergio Zyman, former CMO of Coca-Cola




© 2012 IO Integration, Inc. All rights reserved.
Since the very beginning, bringing innovative
                               thinkers, creative workflows, and digital media
                               technology together is at the heart of what we
                               do. Founded in California by former Xinet, Apple
                               and DALIM executives and partners, IO
                               Integration has been helping companies
                               innovate, automate and resonate with
                               customers since 2001. Fast forward to 2012, and
                               IOI and iBrams partner together with top
                               retailers, agencies, marcom and publishers to
                               design user-centered marketing automation
                               solutions that rapidly deliver branded, localized
                               digital media to any platform worldwide.



© 2011 IO Integration, Inc. All rights reserved.
IOI Digital Media and Brand Management Solutions



                                                        Online Approval &
                                                       Workflow Automation




                                                                                                                       The Swiss Army Knife
                                                   Publish. Communicate. Collaborate.       Digital Media Management
                                                                                                                             for Xinet


© 2012 IO Integration, Inc. All rights reserved.                                        8
The Best Customers in the World




© 2012 IO Integration, Inc. All rights reserved.   9
The Best Customers in the World

                                                   Customers




© 2012 IO Integration, Inc. All rights reserved.       9
Working Together

               Our goal is to implement digital workflow solutions that streamline your
                processes and boost your business with a proven four-step process:




                                                   10
© 2012 IO Integration, Inc. All rights reserved.
IOI Professional Services-at-a-Glance

                                                      Technology
                                                     Assessment &            Professional
                                                     Virtualization           Consulting




                                                        Business              Application
                                                   Process Automation        Integration &
                                                                             Development


© 2012 IO Integration, Inc. All rights reserved.                        11
IOI Professional Services-at-a-Glance

                                                      Technology
                                                     Assessment &            Professional
                                                     Virtualization           Consulting




                                                        Business              Application
                                                   Process Automation        Integration &
                                                                             Development


© 2012 IO Integration, Inc. All rights reserved.                        11
With what you learn here
                                 today, you will be able to go
                                 back to your organizations
                                 and create a business case,
                                 achieve support and know
                                 how to implement a
                                 successful marketing
                                 automation solution.



© 2012 IO Integration, Inc. All rights reserved.
DAM, ECM, MAM etc




Storage Gathering Assembly Transformation Distribution Archival Integration

© 2012 IO Integration, Inc. All rights reserved.
End-to-end User-Centered Digital Media Production
                                                   IOI Integrated Solutions —
                                                   Available Anytime, Anywhere, Faster

                                                   •    User-centered workflows

                                                   •    Marketing Automation

                                                   •    Production Efficiencies

                                                   •    Online Approval and Project Mgt

                                                   •    Web-to-Print, social, mobile, video

                                                   •    Brand consistency

                                                   •    Worldwide, localized content


© 2012 IO Integration, Inc. All rights reserved.
Why IO Integration Professional Services?
We Bring the Brightest Minds in the Business to Your Team

                                                                           Marketing
                                                            Invaluable    Automation        Positive
                                                   Global    Insights       Experts       Partnerships      Superior
                 Proven                            Access                                                  Technology     Top
               Experience                                                                                                Brands

   World-class                                                                                                  Unparalleled Customer
Technical Support                                                                                                   Satisfaction




                                                            Innovate. Automate. Resonate with customers.


© 2012 IO Integration, Inc. All rights reserved.                                 15
Industry Trends Driving Automation (Donkey Cart to iPad)

                                                   Small Print Shops            Multi-national conglomerates


                                                   Single format, machine       Many formats, multimedia, multi-interface


                                                   Public domain                Digital Rights Management


                                                   Tradesmen                    Highly skilled, specialized knowledge worker


                                                   Manual delivery              Automated digital delivery

                                                                                Predictive customer behavior data model and
                                                   Customer demand driven
                                                                                advertising driven


© 2012 IO Integration, Inc. All rights reserved.                            9
Industry Trends Driving Automation (Donkey Cart to iPad)

                                                   Small Print Shops            Multi-national conglomerates


                                                   Single format, machine       Many formats, multimedia, multi-interface


                                                   Public domain                Digital Rights Management


                                                   Tradesmen                    Highly skilled, specialized knowledge worker


                                                   Manual delivery              Automated digital delivery

                                                                                Predictive customer behavior data model and
                                                   Customer demand driven
                                                                                advertising driven


© 2012 IO Integration, Inc. All rights reserved.                            9
Why Marketing Automation?


                                                                 Ingest
                                                                          Approve

                                                   Create



                                                       Archive            Publish




© 2012 IO Integration, Inc. All rights reserved.
Why top brands adopt Marketing Automation solutions

                          1 Greater operational efficiency, increased marketing effectiveness

                          2 User centered workflows

                          3 Lower costs

                         4 Faster time-to-market

                          5 More extensive marketing reach, customized and targeted communications

                         6 Few errors and lower business risk

                          7 Brand consistency and integrity leads to higher brand awareness and loyalty

                         8 Better customer experience


© 2012 IO Integration, Inc. All rights reserved.
Marketing Automation: 5 Steps to Maximum ROI


                                                   • Step 1: Define objectives, requirements, and success metrics
                                                   • Step 2: Analyze current processes
                                                   • Step 3: Improve on current processes
                                                   • Step 4: Get everyone on board
                                                   • Step 5: Refine and innovate


© 2012 IO Integration, Inc. All rights reserved.                        19
Business case for Marketing Automation

                                                   1. Gather and document requirements

                                                   2. Consider risk management

                                                   3. Determine potential ROI
                                                   4. Factor in future investment
                                                   5. Proof-of-concept: Pilot
                                                   6. Get C-level buy-in

© 2012 IO Integration, Inc. All rights reserved.                      20
Identifying key areas for automation
                                                   •   Audit existing workflows, identify structured repetitive tasks

                                                   •   Identify objective tasks that involve extensive hands-on work

                                                   •   File production examples: preflight normalization, file resizing,
                                                       ICC profile checking, saving output to different media

                                                   •   Job trafficking examples: printing collateral drafts, moving
                                                       them manually via paper job jackets, collecting approval
                                                       signatures

                                                   •   Evaluate benefits, business and technical requirements: will
                                                       automation streamline collaboration, improve visibility, reduce
                                                       output errors, lower costs?


© 2012 IO Integration, Inc. All rights reserved.                   7
Getting to “yes” with senior management
                                                         Motivation
                                  Marketing Automation     CFO            Available
                                                                                         Grow        Automated
                                                          CMO             anytime,
                                       Sells itself        CFO            anywhere
                                                                                        revenue      workflows
                                   Know your audience      CIO




                                                                          Disaster      Reduce       Streamline
                                                         Mitigate risk
                                                                          recovery       errors      production




                                                         Cross-media      Increased   Reduced IT &
                                                            digital         brand      production
                                                          publishing     compliancy       costs



© 2012 IO Integration, Inc. All rights reserved.
Tools for success - considering outside expertise

                                                   •       Get help from the experts?
                                                       •        Brings neutral assessment of your business and technical processes and
                                                                assistance in defining objectives, requirements, and success metrics

                                                       •        Expert implementation, training, and ongoing support and guidance in an ever-
                                                                changing tech landscape

                                                   •       Vendor selection considerations:
                                                       •        Deep knowledge of creative industries as well as the technology solution
                                                                market

                                                       •        Years of experience implementing systems for top brands and leading agencies,
                                                                publishers, and printers

                                                       •        A rigorous methodology that spans discovery, design, deployment, and delivery

                                                       •        Commitment to delivering on schedule and on budget



© 2012 IO Integration, Inc. All rights reserved.                          13
Resources – Learn more
Thank you!                                           • Microsite
                                                     • Case Study
                                                     • Video
  © 2012 IO Integration, Inc. All rights reserved.

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Ioi marketing automationchicago-062612

  • 1. Building Brand Equity through Marketing Automation Rich Carroll | Sales & Deployment | June 26, 2012 © 2012 IO Integration, Inc. All rights reserved.
  • 2. Agenda 10:00 AM Marketing Automation Adoption through-out the Organization — Rich Carroll, IO Integration 10:45 AM How Top Brands are using iBrams Technology — Michael Iulo, iBrams 11:50 AM Break 12:00 PM Lunch + Networking 1:00 PM iPad Drawing © 2012 IO Integration, Inc. All rights reserved.
  • 3. Introductions - Chip Norton, IO Integration Print, web and related technology Sales Professional with more than 25 years of experience within the technical communications business. • Career Highlights • Designed and deployed a nationwide prepress operation for AOL-Time Warner. • Extensive experience with major Retail customers. Chip Norton • Corporate wide deployment of both DAM and workflow automation systems. Solution Sales • A wicked sense of humor. IO Integration © 2012 IO Integration, Inc. All rights reserved. 3
  • 4. Introductions - Richard Carroll, IO Integration Print and web development expert with more than 20 years of experience in the creative technology industry, Rich Carroll has helped some of the nation's largest advertising agencies develop strategies to streamline their workflows and minimize expenses. • Career Highlights • Oversaw Leo Burnett's transition to OS X, seamlessly leading 600 employees through the process while avoiding any downtime. Richard Carroll Managed projects for Dell, Dow Chemical, and the United States Army. • Technical Consultant • Presented at the grand opening ceremonies for the Apple Store in downtown Chicago. IO Integration • Chaired an Adobe conference in New York and have been invited to speak at trade shows across the country. © 2012 IO Integration, Inc. All rights reserved. 4
  • 5. Introductions: Michael Iulo, iBrams A marketing production and operations expert with more than 25 years of experience, Michael Iulo helps companies streamline their marketing and operations processes so they get higher returns on their marketing budgets, increase capacity without increasing staff, and lower overall marketing costs while improving quality control and staff morale. • Career Highlights • Worked at Grey Advertising, KIII, Foote Coone Belding, and Bozell Worldwide. Michael Iulo • Served as the first president of the Xinet Users Group. President NA Ops • Won a PODi award for Best Practices in Marketing Communications. • Invited to speak at major university events including PODi, On Demand, The Xinet Users iBrams Conference, and the Pageflex Users Conference. © 2012 IO Integration, Inc. All rights reserved. 5
  • 6. “The sole purpose of marketing is to sell more to more people, more often and at higher prices. There is no other reason to do it.” — Sergio Zyman, former CMO of Coca-Cola © 2012 IO Integration, Inc. All rights reserved.
  • 7. Since the very beginning, bringing innovative thinkers, creative workflows, and digital media technology together is at the heart of what we do. Founded in California by former Xinet, Apple and DALIM executives and partners, IO Integration has been helping companies innovate, automate and resonate with customers since 2001. Fast forward to 2012, and IOI and iBrams partner together with top retailers, agencies, marcom and publishers to design user-centered marketing automation solutions that rapidly deliver branded, localized digital media to any platform worldwide. © 2011 IO Integration, Inc. All rights reserved.
  • 8. IOI Digital Media and Brand Management Solutions Online Approval & Workflow Automation The Swiss Army Knife Publish. Communicate. Collaborate. Digital Media Management for Xinet © 2012 IO Integration, Inc. All rights reserved. 8
  • 9. The Best Customers in the World © 2012 IO Integration, Inc. All rights reserved. 9
  • 10. The Best Customers in the World Customers © 2012 IO Integration, Inc. All rights reserved. 9
  • 11. Working Together Our goal is to implement digital workflow solutions that streamline your processes and boost your business with a proven four-step process: 10 © 2012 IO Integration, Inc. All rights reserved.
  • 12. IOI Professional Services-at-a-Glance Technology Assessment & Professional Virtualization Consulting Business Application Process Automation Integration & Development © 2012 IO Integration, Inc. All rights reserved. 11
  • 13. IOI Professional Services-at-a-Glance Technology Assessment & Professional Virtualization Consulting Business Application Process Automation Integration & Development © 2012 IO Integration, Inc. All rights reserved. 11
  • 14. With what you learn here today, you will be able to go back to your organizations and create a business case, achieve support and know how to implement a successful marketing automation solution. © 2012 IO Integration, Inc. All rights reserved.
  • 15. DAM, ECM, MAM etc Storage Gathering Assembly Transformation Distribution Archival Integration © 2012 IO Integration, Inc. All rights reserved.
  • 16. End-to-end User-Centered Digital Media Production IOI Integrated Solutions — Available Anytime, Anywhere, Faster • User-centered workflows • Marketing Automation • Production Efficiencies • Online Approval and Project Mgt • Web-to-Print, social, mobile, video • Brand consistency • Worldwide, localized content © 2012 IO Integration, Inc. All rights reserved.
  • 17. Why IO Integration Professional Services? We Bring the Brightest Minds in the Business to Your Team Marketing Invaluable Automation Positive Global Insights Experts Partnerships Superior Proven Access Technology Top Experience Brands World-class Unparalleled Customer Technical Support Satisfaction Innovate. Automate. Resonate with customers. © 2012 IO Integration, Inc. All rights reserved. 15
  • 18. Industry Trends Driving Automation (Donkey Cart to iPad) Small Print Shops Multi-national conglomerates Single format, machine Many formats, multimedia, multi-interface Public domain Digital Rights Management Tradesmen Highly skilled, specialized knowledge worker Manual delivery Automated digital delivery Predictive customer behavior data model and Customer demand driven advertising driven © 2012 IO Integration, Inc. All rights reserved. 9
  • 19. Industry Trends Driving Automation (Donkey Cart to iPad) Small Print Shops Multi-national conglomerates Single format, machine Many formats, multimedia, multi-interface Public domain Digital Rights Management Tradesmen Highly skilled, specialized knowledge worker Manual delivery Automated digital delivery Predictive customer behavior data model and Customer demand driven advertising driven © 2012 IO Integration, Inc. All rights reserved. 9
  • 20. Why Marketing Automation? Ingest Approve Create Archive Publish © 2012 IO Integration, Inc. All rights reserved.
  • 21. Why top brands adopt Marketing Automation solutions 1 Greater operational efficiency, increased marketing effectiveness 2 User centered workflows 3 Lower costs 4 Faster time-to-market 5 More extensive marketing reach, customized and targeted communications 6 Few errors and lower business risk 7 Brand consistency and integrity leads to higher brand awareness and loyalty 8 Better customer experience © 2012 IO Integration, Inc. All rights reserved.
  • 22. Marketing Automation: 5 Steps to Maximum ROI • Step 1: Define objectives, requirements, and success metrics • Step 2: Analyze current processes • Step 3: Improve on current processes • Step 4: Get everyone on board • Step 5: Refine and innovate © 2012 IO Integration, Inc. All rights reserved. 19
  • 23. Business case for Marketing Automation 1. Gather and document requirements 2. Consider risk management 3. Determine potential ROI 4. Factor in future investment 5. Proof-of-concept: Pilot 6. Get C-level buy-in © 2012 IO Integration, Inc. All rights reserved. 20
  • 24. Identifying key areas for automation • Audit existing workflows, identify structured repetitive tasks • Identify objective tasks that involve extensive hands-on work • File production examples: preflight normalization, file resizing, ICC profile checking, saving output to different media • Job trafficking examples: printing collateral drafts, moving them manually via paper job jackets, collecting approval signatures • Evaluate benefits, business and technical requirements: will automation streamline collaboration, improve visibility, reduce output errors, lower costs? © 2012 IO Integration, Inc. All rights reserved. 7
  • 25. Getting to “yes” with senior management Motivation Marketing Automation CFO Available Grow Automated CMO anytime, Sells itself CFO anywhere revenue workflows Know your audience CIO Disaster Reduce Streamline Mitigate risk recovery errors production Cross-media Increased Reduced IT & digital brand production publishing compliancy costs © 2012 IO Integration, Inc. All rights reserved.
  • 26. Tools for success - considering outside expertise • Get help from the experts? • Brings neutral assessment of your business and technical processes and assistance in defining objectives, requirements, and success metrics • Expert implementation, training, and ongoing support and guidance in an ever- changing tech landscape • Vendor selection considerations: • Deep knowledge of creative industries as well as the technology solution market • Years of experience implementing systems for top brands and leading agencies, publishers, and printers • A rigorous methodology that spans discovery, design, deployment, and delivery • Commitment to delivering on schedule and on budget © 2012 IO Integration, Inc. All rights reserved. 13
  • 27. Resources – Learn more Thank you! • Microsite • Case Study • Video © 2012 IO Integration, Inc. All rights reserved.