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Pre-departure guide
Pre-departure guide 2010-2011




Welcome


                  Dear student

                  Welcome to INTO Scotland at Glasgow Caledonian University. We are delighted that you
                  have chosen us for your future study plans and we promise you will enjoy your educational
                  journey with us.
                      INTO Scotland is home to students from different cultures and nationalities around the
                  world. This diverse environment will be ideal for you to make new friends while learning and
                  studying in a very positive place.
                      We pride ourselves in being a friendly and welcoming centre. Our INTO Scotland staff
                  are experienced in dealing with international students and will always be there for you if you
                  need any help or guidance throughout your time with us.
                      As the time is getting closer we are excited to meet and welcome you at INTO Scotland.
                  I would like to encourage you to always come and see me if you have any enquiries.
                      As you are starting a new phase of your life, moving to a different country and studying
                  in a UK university, I would strongly advise you to read the attached pre-departure guide. We
                  have designed this guide to provide you with important information regarding your arrival in
                  the UK and your life as a student. Please read it carefully and make sure you have
                  understood the information included in this guide.

                  We wish you a safe flight and will be looking forward to meeting you soon.




                  Brenda McMahon




                  Start dates
                  All students should plan to arrive two days prior to your programme start
                  date - please ensure you arrive on time!
In case of emergency call INTO Scotland on +44 (0) 7816 883 040




Meet the INTO Scotland team




Brenda McMahon              Amanda Brooks                  Lisa Freckleton              Kristen Nichol
Centre Director             Head of Student Services       Student Services and         Student Services Coordinator
                            and Systems                    Welfare Coordinator




Katy Beasley                Monica Smith                   Ibrahim Alkhader             Katya Zharova
Student Services & Accom-   Student Services Coordinator   Arabic Language Advisor      Russian Language Advisor
modation Coordinator




Lilly Hou                   Robert Graham                  Lorna Campbell
Chinese Language Advisor    Head of Marketing              Marketing and
                            and Sales                      Communications Coordinator


Contents
Welcome                                   2                Orientation programme                      11
Meet the INTO Scotland team               3                Registering for your course                12
Before you leave                          4                Making the most of your first week         14
Before you arrive in the UK               5                Social programme                           15
Arrival at the airport                    6                Health and safety                          16
Arriving at INTO Scotland                 7                Key contacts, useful numbers
Airport collection form                   8                and websites                               17
Money                                    10                Maps                                       18
Pre-departure guide 2010-2011




Before you leave


Checklist – before you leave home
Please make sure you have completed everything on this checklist before you leave home.                   

1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?

2. Have you returned your Arrivals Details Form to admissions.finance@into.uk.com?
3. Do you require an INTO airport taxi transfer? If so, please complete the Airport Transfer Booking
   Credit Card form.
4. Have you booked your accommodation?

5. Have you organised cash and pound sterling traveller’s cheques to bring with you?

6. Have you checked your passport is valid for at least six months?

7. Have you applied for and received your visa?
8.   Have you packed all relevant original documentation or certified copies including your:
	    •	 INTO	Offer	Letter
	    •	 INTO	CAS	statement	–	if	required
	    •	 IELTS	certificate	or	original	English	Language	test	result
	    •	 	 ny other original documents/transcripts listed in your INTO Visa Letter, for example your
        A
        high school certificate or home university certificates. You will need these to FULLY register
        and enroll on your course and to make a visa extension in the UK
 	   •	 Passport	
 	   •	 	 ank	statements	(for	the	last	three	months	and	stamped	by	the	bank)	as	evidence	of	sufficient	
        B
        funds to show the Immigration Officer on arrival at the airport in the UK
9. Have you got your documents for medical registration?
	 •	 Immunisation	History	Book
	 •	 UK	Foreign	Commonwealth	Office	Visa	Tuberculosis	Screening	Certificate	(if	you	have	one)
10. Have you put the emergency telephone numbers into your mobile phone
    (to be put into your hand luggage)?
11. Do you know your airline’s luggage allowance and have you packed accordingly?
12. Do   you have:
	 •	     Photographs	from	home?
	 •	     Waterproof	coat	and	shoes?
	 •	     Address	and	phone	numbers	of	friends	and	family?
	 •	     Adaptor	for	UK	electricity	sockets?




4
In case of emergency call INTO Scotland on +44 (0) 7816 883 040




Before you arrive in the UK


Applying for a UK student visa                                       •	 When your visa is issued it will include your CAS number
Most international students from outside the European Union              as supplied on the CAS Statement.
who wish to take a full-time course in the UK must apply for a       •	 If you change your mind and want to study at another
visa prior to leaving their home country.                                institution, you have to tell us before you come to the
    You can check your status on the following website:                  UK so we can cancel your CAS with UKBA, and
www.ukvisas.gov.uk/en/doineedvisa/visadatvnationals                      you can re-apply for your visa with a CAS from a
    If you are a visa national you can apply for a Student               different sponsor.
Visitor Visa for courses of six months or less; a General
                                                                     Changes to your student registration status
Student Visa (Tier 4) for English language courses at or above
                                                                     We must tell the UK Border Agency about any students who
B2 on the CEFR; or a General Student Visa (Tier 4) for
                                                                     have an entry clearance visa issued under PBS rules who fail
courses at Level 3 on the National Qualifications framework
                                                                     to arrive for the start of a course, withdraw from a course,
(NQF) at an institution which is deemed to be, or is on, the
                                                                     defer or suspend their studies, or fail to attend for significant
Register of Highly Trusted Sponsors.
                                                                     periods of time.
How will the Points Based System (PBS) affect                            Further information about the points based system can
my entry clearance/student visa application?                         be found at the following websites. We advise that you check
If you are a visa national and you apply for a General Student       these websites regularly for up to date information.
Visa you will need a ‘Confirmation of Acceptance for                 UK Border Agency:
Studies’(CAS), which is an electronic number, that                   http://www.ukba.homeoffice.gov.uk/
we will provide for you.
                                                                     British Embassy/High Commission:
Applying for your General Student Visa (TIER 4)                      http://www.ukvisas.gov.uk/en/howtoapply/wheretoapply
to come to the UK                                                    UKCISA (Council for International Student Affairs):
When you apply for a General Student Visa (Tier 4)                   http://www.ukcosa.org.uk/student/pbs_students.php
you must include a Confirmation of Acceptance for Studies
(CAS) number.                                                        Meeting immigration staff at the airport
•	 We will send your CAS details when you confirm your               When you arrive at a UK airport, you should be prepared to
    unconditional offer of a place to study and pay your             answer some questions about yourself, including where you
    deposit/full fees.                                               will be staying and what you intend to do during your time
•	 Your CAS will not be sent more than six months before             in the UK.
    the start of your course.                                            You may be asked to undergo a brief, routine health
•	 The CAS number will be included in a letter called a ‘CAS         check by the airport doctor, which might include an X-ray.
    Statement’. This will also include important information         The health check will take place in a separate room.
    needed for your visa application.                                Afterwards, you will need to return to Immigration Control.
•	 You can only apply for your visa three months or less             Please note that if you have already studied in the UK and
    before the start of your course.                                 are changing your education provider, you will need to apply
                                                                     for a visa for your new course at INTO Scotland. This could
•	 The start date is published on your CAS Statement. If you
                                                                     take up to 40 days. It is a criminal offence to change
    plan to arrive on a different date you must let us know.         educational providers before you have received your new visa
    This is very important as we must inform the UK Border           from the Home Office. INTO Scotland will not be able to
                                                                     register you on the course unless you have a valid visa, and
    Agency (UKBA) if you do not arrive on time.
                                                                     will ask you to leave.
                                                                                                                                         5
Pre-departure guide 2010-2011




Arrival at the airport


Planning your journey                                    GLASGOW PRESTWICK AIRPORT
                                                         Tel: +44 (0) 129 251 1000
We would recommend that you travel by air direct to
                                                         www.gpia.co.uk
Glasgow through any of the airports serving the city.
                                                         www.prestwick-airport-guide.co.uk
Once you have booked and confirmed your flight
                                                         By train from Prestwick Airport you can take a train
details, you must inform us of your travel and arrival
                                                         straight to Glasgow Central Station. Tickets to
plans. All students must complete the Arrival Details
                                                         Central Station can be bought at the desk in the
Form (attached) and send it to us by fax or email.
                                                         airport, and there are signs to point you in the
                                                         direction of the correct platform.
Arriving in Scotland by air
                                                             All flight passengers are entitled to a 50%
There are two airports serving Glasgow: Glasgow          discount off the price of a rail ticket – simply show
International Airport (13 km from the city), which is    your flight details when you are buying your ticket.
the city’s most convenient airport to get to and from
                                                         Time: around 50 minutes.
Europe and the rest of the world; and Glasgow
                                                         Cost: between £5 and £10.
Prestwick Airport (46 km from the city). Edinburgh
Airport is approximately one hour from Glasgow.          By bus: service number X77 runs outside of
                                                         train service hours.
GLASGOW INTERNATIONAL AIRPORT
                                                         Time: Between 45 minutes and 1.5 hours.
Tel: +44 (0) 870 040 0008
                                                         Cost: Approximately £8.
www.glasgowairport.com
By bus: several services leave from the terminal
                                                         EDINBURGH AIRPORT
forecourt and terminate at Buchanan Street Bus
                                                         Tel: +44 (0) 870 040 0007
Station, just next to Glasgow Caledonian University.
                                                         www.edinburghairport.com
Travel time is approximately 25 minutes and there
                                                         The easiest way to get from Edinburgh Airport to
are frequent services on offer from the following
                                                         Glasgow is by taxi, although it is cheaper to travel
companies.
                                                         by bus into Edinburgh city centre (there are several
    Airlink 747 runs from 7.00 - 22.30 (Bus Stop 3),
                                                         services which depart from outside the UK Arrivals
Service 905 runs 6.00 - 24.00 (Bus Stop 2),
                                                         doors on the terminal forecourt), then travel to
The Glasgow Flyer (service 500) runs 24 hours a day
                                                         Glasgow by bus or train. The journey should take
(Bus Stop 1). See www.glasgowflyer.com for
                                                         from 1-2 hours. See www.travelinescotland.com for
more information. Fares range from £2.90-£4.20.
                                                         detailed journey information.




6
In case of emergency call INTO Scotland on +44 (0) 7816 883 040




Arriving at INTO Scotland


INTO Scotland Airport Transfer                            We strongly recommend that you arrive at INTO
Service (Meet and Greet)                                  Scotland on the weekend before your orientation
                                                          programme begins. This will allow us to give you the
We look forward to arranging your airport collection.
                                                          warmest of welcomes and ensure that you move
This service can be arranged from Glasgow
                                                          directly into your accommodation. If you have not
International Airport, Glasgow Prestwick Airport and
                                                          reserved an airport collection – or are living in private
Edinburgh Airport. Payment for the transfer service
                                                          accommodation – you can still confirm your arrival
must be made at least seven working days in
                                                          by calling us on our arrival number (07810 883 040),
advance as per the charges below:
                                                          and by completing your arrival form.
                                                              Please check your welcome information upon
Glasgow International Airport                 £40
                                                          arrival which gives details on where to go on the first
Glasgow Prestwick Airport                     £80
                                                          day of your course which will be the INTO Centre.
Edinburgh Airport                             £115
                                                          You should report to the INTO Centre at 9.00 am.
                                                              All students will take an English Language Test
If you have booked an airport transfer, you should
                                                          during induction week and need to achieve the
pass through Immigration and Baggage Reclaim into
                                                          required grade to progress to their chosen course.
the Arrivals Hall. Our ‘Meet & Greet’ representative
will be carrying a name card for you. The taxi driver
                                                          It is important that you attend all induction
will have your address details and will know your
                                                          activities which commence at 9.00am on the
destination but have it ready with you as well.
                                                          first day of the course. Failure to do so may
     If you have any problems with the airport transfer
                                                          result in you being unable to register on time
service, please contact us on the INTO Scotland
                                                          for your course.
Arrival Number (07810 883 040) or phone Glasgow
Taxis (0141 429 7070).




                                                                                                                 7
Pre-departure guide 2010-2011




                                                                                                                      ✁
Airport collection form


Arrivals details form
All students mUST complete this arrivals details form and return
one week before your course start date by email to admissions.finance@into.uk.com
or fax to +44 (0)1273 328595 / +44 (0)1273 329746

Section 1
Personal details

Family name (surname)

Other/given names (first name)

Email address

Mobile phone number

INTO number (please refer to offer letter)


Section 2
Arrival details into the UK and confirmation of accommodation

Country flight departs from

Date of arrival                                Time of arrival (am/pm)

Airport

    Glasgow International Airport                  Glasgow Prestwick Airport                  Edinburgh Airport

Flight number                                  Name of airline

Arrival date                                   Arrival time

Any special requirements



Please make sure that you book a flight which arrives on the weekend before your course start date. If on
arrival you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged by
INTO then please provide the address




Section 3
Airport transfer booking

Please tick one of the following boxes to show whether you would like a taxi to meet you at your UK arrival airport
and take you to your accommodation

     £40       Glasgow International Airport           £80       Glasgow Prestwick Airport

     £115 Edinburgh Airport                            I do not require an airport transfer

8
In case of emergency call INTO Scotland on +44 (0) 7816 883 040
✁




    Section 4
    If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer
    then the following section must be completed

    Name of person meeting the student:

    Address of person meeting the student:

    Mobile telephone number:

    Name of parent:

    Signature of parent:

    Date:


    Credit card form
    Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will
    be taken from the card in addition to the amount stated in section 3 of this form.

    CREDIT CARD DETAILS

    To enable fees to be debited from your credit card, please complete the details below.

        VISA CREDIT               MASTERCARD            DEBIT

    If DEBIT, please specify type:

    Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro,
    Electron or Visa debit.

    Credit/debit card number

                              /
    Card start date —— —— (mm/yy)                                               /
                                                   Card expiry date —— —— (mm/yy)

    Issue number

    Security code

    This is the last three digits of the code found on the back of your card.

    Cardholder name

    Billing address




    Please return this form by email to admissions.finance@into.uk.com
    or fax to +44 (0)1273 328595 / +44 (0)1273 329746




                                                                                                                            9
Pre-departure guide 2010-2011




Money


Currency                                                    Bank accounts
Currency across the UK is the pound sterling (£GBP).        If you are going to be here for longer than six months,
One pound is divided into one hundred pence (100p).         we strongly recommended you open a UK bank
Notes are issued to the value of £50, £20, £10, and £5      account, as soon as possible, after arriving in the UK.
and coins to the value of £2, £1, 50p, 20p, 10p, 5p,             UK banks are open 9am to 4.30pm on weekdays
2p and 1p. Please note that £50 notes are very              and some are open on Saturday mornings. If you bring
uncommon and should be avoided as they can often            a banker’s draft in sterling with you (payable to yourself)
be the target of counterfeiters. In addition to Bank of     or arrange for it to be sent, then you can open an
England Sterling notes, the major banks in Northern         account at a bank after you have registered on your
Ireland and Scotland are entitled to issue their own        course. It may also be useful to bring a letter from your
sterling notes, so it may take some time to get used to     bank at home (or some other documentation) to
all these different types of paper money! We do not         confirm your credit status. We will provide you with
advise carrying large sums of cash with you on arrival.     further information and support on opening accounts
     We recommend that you bring enough money with          during your induction week. In order to open a bank
you to cover the first couple of weeks after your arrival   account you will need the following:
– no more than £250 in cash for your immediate needs        •	 Your passport
should suffice. It is safer to bring large sums of money    •	 Proof you are a student – we will issue you with an
in travellers’ cheques, which can be cashed in banks,            official bank letter after registration
post offices and airports but often there is a minimum      •	 Proof of address.
commission charge. Please avoid carrying large sums
                                                            For further advice on opening bank accounts in the
of cash or keeping large amounts in your room for
                                                            UK, you can visit:
safety reasons. Credit and debit cards are widely
                                                            www.ukcisa.org.uk/student/bank_account.php
accepted in the UK, MasterCard (Access) and Visa
credit cards being the most common. Diner’s Club and
                                                            Living costs
American Express are less so. You can withdraw cash
from a cashpoint machine (also known as an ‘ATM’) if        It is estimated that a single student will need
you have a Personal Identification Number (PIN) for that    approximately £650 - £750 a month to meet their
card. You may want to inform your current bank that         basic living expenses. This is just an indication and will
you are going to the UK and to ask if you can use your      alter depending on your lifestyle and spending habits. It
card here.                                                  is important to plan and budget your finances for living
                                                            in the UK; it’s not just your course fees you need to
                                                            think about. If you want help with planning and
                                                            budgeting your finances, the following international
                                                            student website may be useful:
                                                            www.studentcalculator.org.uk/international/
                                                            index.asp




10
In case of emergency call INTO Scotland on +44 (0) 7816 883 040




Orientation programme


Induction programme
At the start of your course you will receive a full
induction (providing you arrive the weekend before
the start date of the course). This will vary in length
according to which course you will be studying and
it is a great opportunity to meet staff and students
and find out more about the University and local area.
You should attend all sessions. The induction
programme will usually include:
•	 Welcome talks
•	 Information sessions with INTO Student Services,
     the Students’ Union, security staff
•	 A test!
•	 Social activities
•	 A city orientation tour of Glasgow
•	 A campus tour.
The following is an example time table for the September and January orientation programme.
TImE        mONDAY                TUESDAY               WEDNESDAY           THURSDAY            FRIDAY
09.30       WELCOmE	FrOm	         SPEAKINg	TESTS        STUdENT	            NOrmAL	CLASSES	AS	 NOrmAL	CLASSES	AS	
            HEAd	OF	STUdENT	      (STUdENTS	gIVEN	      ASSOCIATION         PEr	TImETABLE      PEr	TImETABLE
            SErVICES	ANd	         APPOINTmENTS	ON	      PrESENTATION	ANd	
            CENTrE	dIrECTOr       MONDAy)               TOUR
9.50        WELCOmE	FrOm	         FINANCE	CHECKS
            ACAdEmIC	/	ENgLISH	
10.00       PrOgrAmmE	                                INTErNATIONAL	
                                  INFOrmATION	mOP	UP	 STUdENT	SUPPOrT	
            mANAgEr               SESSION             SErVICES	
10.10       HEALTH	ANd	SAFETy	    CAmPUS	TOUrS        PrESENTATION
            PrESENTATION
10.20       ATTENdANCE	
            PrESENTATION
10.30       BrEAK                                       BrEAK
11.00       rEgISTrATION	                               SOCIAL	PrOgrAmmE	
            SESSION                                     PrESENTATION
11.30                                                   QUESTION	ANd	
                                                        ANSWEr	SESSION
12.00                                                                       LUNCH               LUNCH
12.30       LUNCH                 LUNCH                 LUNCH
13.00
13.30       ENgLISH	LANgUAgE	     UNIVErSITy	           gLASgOW	CITy	BUS	   NOrmAL	CLASSES	AS	 NOrmAL	CLASSES	AS	
            TESTINg               rEgISTrATION          TOUR                PEr	TImETABLE      PEr	TImETABLE
14.00       (IUPT	ANd	WrITINg)
14.30
15.00                             gLASgOW	CITy	
                                  WALKINg	TOUr
15.30
16.00
16.30       SOCIAL	EVENT	TO	BE	
            CONFIrmEd
17.00

Students starting programmes not in September and January will enjoy a shorter orientation programme
Pre-departure guide 2010-2011




Registering for your course
English language testing

You must come to the INTO Scotland centre to register      Police registration
for your course at 9.30am on the first working day after
                                                           Some nationalities are required to complete police
your arrival.
                                                           registration within seven days of arrival (please check
    You will be met at the reception desk by a member
                                                           your Visa conditions to see if this applies to you). The
of our reception team who will direct you to the
                                                           INTO Scotland Office require a copy of the police
induction room where you will be welcomed by
                                                           registration certificate.
members of the INTO Scotland team.
    You will be required to bring the following
                                                           GP registration
documentation on the first day to allow you to register:
•	 Passport and Visa (Tier 4, sponsor licence number:      All students must register with a GP. INTO Scotland
    J5TNG1750).                                            will assist students wishing to register with Woodside
•	 Fees (if not already paid).                             Health Centre.
•	 IELTS or other relevant evidence of English
    proficiency.                                           Embassy registration
•	 Original qualification certificates relevant to the
                                                           ALL INTO Scotland students MUST register with the
    course you have applied for.
                                                           embassy of their home country after arrival in the UK.
•	 Up to date address for home country and next of
    kin details.
                                                           VERY IMPORTANT
•	 Contact details for your residence in the UK,
    including mobile telephone number.                     Any change to personal details (phone number,
                                                           address etc.) must be reported to INTO
During induction you will have a welcome talk from
                                                           SCOTLAND (forms are kept at reception).
The Head of Student Services, the relevant
programme manager and the Centre Director. The
rest of the week’s timetable will also be explained
by the Induction Coordinator, which will include the
registration process and the English verification tests.
     You will have already provided evidence of your
English language qualifications and we will give you
an online test so that we can verify your ability.
     Once you are fully registered on your course you
will be able to collect your username and password
which will allow you to register with the University
and your student ID card. This will also give you
access to University computers – essential for
accessing Blackboard where all programme handouts
will be uploaded. All students will be given a GCU
email account.



12
In case of emergency call INTO Scotland on +44 (0) 7816 883 040




‘On the first day at INTO Scotland and the University, the staff showed us around
the city of Glasgow; they will show you the direction of the banks, shops, post
office and police station and help you to open a bank account. The team at INTO
Scotland also gives new students welcome packs that contain information about
the university, the city and everything else you need to know about living and
studying in Glasgow. If you have any problems and questions about the city or
the classes, the Students Services team at INTO Scotland is always there to give
you some good advice and help the students work out the problem.’

Yolanda Guo
China




                                                                                                    13
Pre-departure guide 2010-2011




Making the most of your first week


On arrival we will provide you with a FREE SIM card      Other things to remember:
to use in the UK which also has one free international   •	 Attend ALL your classes and tutorials.
call on it, so you can call home and let your family     •	 Always be on time!
know you have arrived safely. This will give you cheap   •	 Be prepared for your classes!
rates to phone internationally and will be much          •	 Care for others’ feelings and cultures.
cheaper than your current SIM card or any other UK       •	 Feel free to ask questions whenever you need to.
network providers.                                       •	 Join social events and sports clubs. There are lots
    Alternatively, you can always download Skype, a         to choose from so ask the INTO staff.
free computer programme that allows you to use           •	 Keep your accommodation clean and tidy.
your computer like a phone and place international       •	 Overcome problems by sharing them with your
calls for free to other Skype users. Depending on           friends, teachers and INTO staff.
your computer web cameras are also supported.            •	 Practise English as much as you can and in as
    Please remember that when you arrive in the UK          many places as you can.
you will have travelled a long way from home and         •	 Your academic progress and your behaviour will
although this will be an exciting time, please do           always be monitored.
remember that your family and friends may worry
about you. REMEMBER to contact them and let them
know that you are safe!




14
In case of emergency call INTO Scotland on +44 (0) 7816 883 040




Social programme


A number of events will be organised during your          Attractions we have previously run at INTO Scotland
stay with INTO Scotland. We hope that by attending        include trips to:
these, you will become a little more familiar with the    •	 Pollock Country Park
local area, and will have the opportunity to make         •	 Glasgow’s West End –Botanic Gardens and
friends and practise speaking English in social               Kelvingrove Park
situations.                                               •	 Edinburgh Castle
    There will be many occasions when you can mix         •	 Loch Lomond
socially with both staff and other students. We will      •	 Stirling Castle
attempt to give you a flavour of the kinds of things      •	 Lanark and New Lanark
British people do in their spare time. Regular features   •	 Whisky Distillers
are football, basketball, trips to the cinema and         •	 Trips to the Glasgow transport museum.
international lunches. We also have a social events
                                                          Some attractions also include an entrance fee and
suggestion box and welcome ideas for days out from
                                                          you will be required to bring or buy lunch. Always
our current students.
                                                          take waterproof and warm clothes, and strong shoes
    As well as our own social programme our
                                                          if you want to walk long distances.
International Student Service department offers a
range of events and activities, all of which are
displayed on our social programme notice board in
the main reception area.




                                                                                                              15
Pre-departure guide 2010-2011




Health and safety


Coming to a new country can be difficult, but INTO          Private health insurance
staff are here to help you. We provide induction and
                                                            Full medical and travel insurance is mandatory for all
safety talks and services to help international students.
                                                            INTO Scotland at Glasgow Caledonian University
You can also call us on our emergency number
                                                            students, and, Uniplan Insurance will automatically be
(07810883040) 24 hours a day, 7 days a week.
                                                            added to your course fees unless proof of suitable
    Please remember to add this number to your
                                                            alternative cover is provided.
mobile phone.
                                                                All students MUST provide INTO with evidence
                                                            that either:
Personal health
                                                            •	 They have their own valid and comprehensive
Your good health is vital to your studies – make sure           medical and accident insurance policy for the
you look after yourself!                                        duration of their stay
    You will be given information about registering         •	 That they have paid for INTO’s Uniplan Insurance
with a doctor upon your arrival and please make sure            before they leave home.
you do this. We will also give you information about
dentists, walk in centres and how to look after             Further information on safety matters can be found
yourself in general. You will receive advice about          on the University’s website at http://www.gcu.ac.uk/
staying safe in Glasgow and what to do in the event         healthandsafety/students.html
of an emergency.
    NHS Direct is a service provided by the                 In centre
government, which gives information on health
                                                            Health and safety in centre is everyone’s
issues. You can search their website for the
                                                            responsibility. If you do see anything that you think is
addresses of GP surgeries and other health services
                                                            a concern to you or your classmates then please
near where you live (log onto: www.nhsdirect.nhs.uk).
                                                            report it to the reception desk and we will make sure
                                                            it is attended to or dealt with immediately.
                                                                 Please note that smoking is not permitted in any
                                                            public place in the UK - so students cannot smoke in
                                                            the INTO Centre.




16
In case of emergency call INTO Scotland on +44 (0) 7816 883 040




Key contacts, useful numbers
and websites

IMPORTANT TELEPHONE NUMBERS
Please make sure that you put these numbers in your phone:


INTO Office Number                    0141 331 8080       Social
INTO Emergency Number                 07810 883 040
                                                          •	 Facebook – www.facebook.com
Lisa Freckleton –
                                                             Join our facebook group online; register and
Accommodation Officer                 0141 273 1338
                                                             then search for INTO Scotland at Glasgow
Magda Pietrzak – Finance Officer      0141 331 8327
                                                             Caledonian University
NHS 24                                08454 242 424
                                                          •	 Twitter – http://twitter.com/intoscotland
Monica Smith – Foundation Business
                                                          •	 INTO TV Channel on YouTube – http://www.
Administrator                         0141 331 8697
                                                             youtube.com/INTOTV
Lorna Weir – Foundation and Diploma
                                                          •	 A guide to what’s on in Glasgow –
Engineering/Computing Administrator 0141 331 8501
                                                             www.seeglasgow.com
Louise Reilly – Diploma and Graduate Diploma
                                                          •	 Food, entertainment and lifestyle promotions –
English with Business Administrator   0141 331 8952
                                                             available in conjunction with your complimentary
Walaa Breslin – Undergraduate and Postgraduate
                                                             student SNAPFAX – www.snapfax.co.uk
English Programme Administrator and Arabic
                                                          •	 Promotions and group discounts on everything
Language Adviser                      0141 273 1384
                                                             from a quick lunch in the Merchant City to a four
Glasgow Taxi’s                        0141 429 7070
                                                             course meal in Edinburgh city centre –
                                                             www.5pm.co.uk
Immigration Advisory Service (IAS) for free advice:
                                                          •	 Cinema tickets: 2 for the price of 1 every
www.iasuk.org
                                                             Wednesday for Orange mobile phone customers.
+44 (0) 207 9671200
                                                             Tickets can be used at a wide range of cinemas
                                                             including the Glasgow Film Theatre (GFT) and
Useful websites
                                                             Cineworld, located 5 minutes from campus –
•	 INTO – www.intohigher.com                                 www.orange.co.uk/orangewednesdays
•	 UKBA – www.ukba.homeoffice.gov.uk/
   studyingintheuk/adult-students                         Travel
•	 British Council – www.britishcouncil.org
                                                          Student prices for Scotland, UK and international
•	 Studying in the UK and excellent advice on
                                                          travel – www.statravel.co.uk
   Budgeting – www.Education uk.org
                                                          www.justtheflight.co.uk
•	 UKCISA advice for International Students –
   www.ukcisa.org.uk/student/information_
                                                          Travelling around Scotland:
   sheets.php
                                                          www.visitscotland.com/guide/travel/travel-around-
                                                          scotland
                                                          www.spt.co.uk
                                                          www.firstgroup.com

                                                                                                              17
Pre-departure guide 2010-2011




Maps


University buildings

1    INTO Scotland Centre, John Smith’s
     Bookshop and Real Learning Café
2    Arc Health and Fitness Facility
3    Students’ Association
4    Govan Mbeki Health Building
5    Teaching and International Student
     Support Service
6    Saltire Centre – learning resources
7    The Refectory
8    University accommodation




                                           8




18
In case of emergency call INTO Scotland on +44 (0) 7816 883 040




A   Glasgow Caledonian University           Local regional travel:
B   INTO Scotland                           Train stations
                                             F Charing Cross
National and regional travel:               G Anderston
Train stations                              H Argyle Street
C Central Station                                      M8 J17
D Queen Street Station                      Local travel:
                                            Subway stations
Bus station                                 I Cowcaddens
E Buchanan Bus Station                      J Buchanan Street
                                            K St Enoch




                                                                                                19
INTO Scotland
Glasgow Caledonian University
Cowcaddens Road
Glasgow, G4 0BA
Scotland, United Kingdom


T: +44 (0)141 331 8080
F: +44 (0)141 331 8088
E: intoscotland@gcal.ac.uk


www.intohigher.com/scotland
© INTO Scotland LLP, June 2010. All content published in this document is believed accurate
at time of publication. INTO reserves the right to alter details of all aspects of its operation
without notice.
INTO University Partnerships Limited is a limited company registered in England and Wales,
registered number 05507863. Registered office: 102 Middlesex Street, London E1 7EZ
Scotland education provider sponsor number J5TNG1750

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INTO Scotland Pre-Departure Guide

  • 2. Pre-departure guide 2010-2011 Welcome Dear student Welcome to INTO Scotland at Glasgow Caledonian University. We are delighted that you have chosen us for your future study plans and we promise you will enjoy your educational journey with us. INTO Scotland is home to students from different cultures and nationalities around the world. This diverse environment will be ideal for you to make new friends while learning and studying in a very positive place. We pride ourselves in being a friendly and welcoming centre. Our INTO Scotland staff are experienced in dealing with international students and will always be there for you if you need any help or guidance throughout your time with us. As the time is getting closer we are excited to meet and welcome you at INTO Scotland. I would like to encourage you to always come and see me if you have any enquiries. As you are starting a new phase of your life, moving to a different country and studying in a UK university, I would strongly advise you to read the attached pre-departure guide. We have designed this guide to provide you with important information regarding your arrival in the UK and your life as a student. Please read it carefully and make sure you have understood the information included in this guide. We wish you a safe flight and will be looking forward to meeting you soon. Brenda McMahon Start dates All students should plan to arrive two days prior to your programme start date - please ensure you arrive on time!
  • 3. In case of emergency call INTO Scotland on +44 (0) 7816 883 040 Meet the INTO Scotland team Brenda McMahon Amanda Brooks Lisa Freckleton Kristen Nichol Centre Director Head of Student Services Student Services and Student Services Coordinator and Systems Welfare Coordinator Katy Beasley Monica Smith Ibrahim Alkhader Katya Zharova Student Services & Accom- Student Services Coordinator Arabic Language Advisor Russian Language Advisor modation Coordinator Lilly Hou Robert Graham Lorna Campbell Chinese Language Advisor Head of Marketing Marketing and and Sales Communications Coordinator Contents Welcome 2 Orientation programme 11 Meet the INTO Scotland team 3 Registering for your course 12 Before you leave 4 Making the most of your first week 14 Before you arrive in the UK 5 Social programme 15 Arrival at the airport 6 Health and safety 16 Arriving at INTO Scotland 7 Key contacts, useful numbers Airport collection form 8 and websites 17 Money 10 Maps 18
  • 4. Pre-departure guide 2010-2011 Before you leave Checklist – before you leave home Please make sure you have completed everything on this checklist before you leave home.  1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)? 2. Have you returned your Arrivals Details Form to admissions.finance@into.uk.com? 3. Do you require an INTO airport taxi transfer? If so, please complete the Airport Transfer Booking Credit Card form. 4. Have you booked your accommodation? 5. Have you organised cash and pound sterling traveller’s cheques to bring with you? 6. Have you checked your passport is valid for at least six months? 7. Have you applied for and received your visa? 8. Have you packed all relevant original documentation or certified copies including your: • INTO Offer Letter • INTO CAS statement – if required • IELTS certificate or original English Language test result • ny other original documents/transcripts listed in your INTO Visa Letter, for example your A high school certificate or home university certificates. You will need these to FULLY register and enroll on your course and to make a visa extension in the UK • Passport • ank statements (for the last three months and stamped by the bank) as evidence of sufficient B funds to show the Immigration Officer on arrival at the airport in the UK 9. Have you got your documents for medical registration? • Immunisation History Book • UK Foreign Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one) 10. Have you put the emergency telephone numbers into your mobile phone (to be put into your hand luggage)? 11. Do you know your airline’s luggage allowance and have you packed accordingly? 12. Do you have: • Photographs from home? • Waterproof coat and shoes? • Address and phone numbers of friends and family? • Adaptor for UK electricity sockets? 4
  • 5. In case of emergency call INTO Scotland on +44 (0) 7816 883 040 Before you arrive in the UK Applying for a UK student visa • When your visa is issued it will include your CAS number Most international students from outside the European Union as supplied on the CAS Statement. who wish to take a full-time course in the UK must apply for a • If you change your mind and want to study at another visa prior to leaving their home country. institution, you have to tell us before you come to the You can check your status on the following website: UK so we can cancel your CAS with UKBA, and www.ukvisas.gov.uk/en/doineedvisa/visadatvnationals you can re-apply for your visa with a CAS from a If you are a visa national you can apply for a Student different sponsor. Visitor Visa for courses of six months or less; a General Changes to your student registration status Student Visa (Tier 4) for English language courses at or above We must tell the UK Border Agency about any students who B2 on the CEFR; or a General Student Visa (Tier 4) for have an entry clearance visa issued under PBS rules who fail courses at Level 3 on the National Qualifications framework to arrive for the start of a course, withdraw from a course, (NQF) at an institution which is deemed to be, or is on, the defer or suspend their studies, or fail to attend for significant Register of Highly Trusted Sponsors. periods of time. How will the Points Based System (PBS) affect Further information about the points based system can my entry clearance/student visa application? be found at the following websites. We advise that you check If you are a visa national and you apply for a General Student these websites regularly for up to date information. Visa you will need a ‘Confirmation of Acceptance for UK Border Agency: Studies’(CAS), which is an electronic number, that http://www.ukba.homeoffice.gov.uk/ we will provide for you. British Embassy/High Commission: Applying for your General Student Visa (TIER 4) http://www.ukvisas.gov.uk/en/howtoapply/wheretoapply to come to the UK UKCISA (Council for International Student Affairs): When you apply for a General Student Visa (Tier 4) http://www.ukcosa.org.uk/student/pbs_students.php you must include a Confirmation of Acceptance for Studies (CAS) number. Meeting immigration staff at the airport • We will send your CAS details when you confirm your When you arrive at a UK airport, you should be prepared to unconditional offer of a place to study and pay your answer some questions about yourself, including where you deposit/full fees. will be staying and what you intend to do during your time • Your CAS will not be sent more than six months before in the UK. the start of your course. You may be asked to undergo a brief, routine health • The CAS number will be included in a letter called a ‘CAS check by the airport doctor, which might include an X-ray. Statement’. This will also include important information The health check will take place in a separate room. needed for your visa application. Afterwards, you will need to return to Immigration Control. • You can only apply for your visa three months or less Please note that if you have already studied in the UK and before the start of your course. are changing your education provider, you will need to apply for a visa for your new course at INTO Scotland. This could • The start date is published on your CAS Statement. If you take up to 40 days. It is a criminal offence to change plan to arrive on a different date you must let us know. educational providers before you have received your new visa This is very important as we must inform the UK Border from the Home Office. INTO Scotland will not be able to register you on the course unless you have a valid visa, and Agency (UKBA) if you do not arrive on time. will ask you to leave. 5
  • 6. Pre-departure guide 2010-2011 Arrival at the airport Planning your journey GLASGOW PRESTWICK AIRPORT Tel: +44 (0) 129 251 1000 We would recommend that you travel by air direct to www.gpia.co.uk Glasgow through any of the airports serving the city. www.prestwick-airport-guide.co.uk Once you have booked and confirmed your flight By train from Prestwick Airport you can take a train details, you must inform us of your travel and arrival straight to Glasgow Central Station. Tickets to plans. All students must complete the Arrival Details Central Station can be bought at the desk in the Form (attached) and send it to us by fax or email. airport, and there are signs to point you in the direction of the correct platform. Arriving in Scotland by air All flight passengers are entitled to a 50% There are two airports serving Glasgow: Glasgow discount off the price of a rail ticket – simply show International Airport (13 km from the city), which is your flight details when you are buying your ticket. the city’s most convenient airport to get to and from Time: around 50 minutes. Europe and the rest of the world; and Glasgow Cost: between £5 and £10. Prestwick Airport (46 km from the city). Edinburgh Airport is approximately one hour from Glasgow. By bus: service number X77 runs outside of train service hours. GLASGOW INTERNATIONAL AIRPORT Time: Between 45 minutes and 1.5 hours. Tel: +44 (0) 870 040 0008 Cost: Approximately £8. www.glasgowairport.com By bus: several services leave from the terminal EDINBURGH AIRPORT forecourt and terminate at Buchanan Street Bus Tel: +44 (0) 870 040 0007 Station, just next to Glasgow Caledonian University. www.edinburghairport.com Travel time is approximately 25 minutes and there The easiest way to get from Edinburgh Airport to are frequent services on offer from the following Glasgow is by taxi, although it is cheaper to travel companies. by bus into Edinburgh city centre (there are several Airlink 747 runs from 7.00 - 22.30 (Bus Stop 3), services which depart from outside the UK Arrivals Service 905 runs 6.00 - 24.00 (Bus Stop 2), doors on the terminal forecourt), then travel to The Glasgow Flyer (service 500) runs 24 hours a day Glasgow by bus or train. The journey should take (Bus Stop 1). See www.glasgowflyer.com for from 1-2 hours. See www.travelinescotland.com for more information. Fares range from £2.90-£4.20. detailed journey information. 6
  • 7. In case of emergency call INTO Scotland on +44 (0) 7816 883 040 Arriving at INTO Scotland INTO Scotland Airport Transfer We strongly recommend that you arrive at INTO Service (Meet and Greet) Scotland on the weekend before your orientation programme begins. This will allow us to give you the We look forward to arranging your airport collection. warmest of welcomes and ensure that you move This service can be arranged from Glasgow directly into your accommodation. If you have not International Airport, Glasgow Prestwick Airport and reserved an airport collection – or are living in private Edinburgh Airport. Payment for the transfer service accommodation – you can still confirm your arrival must be made at least seven working days in by calling us on our arrival number (07810 883 040), advance as per the charges below: and by completing your arrival form. Please check your welcome information upon Glasgow International Airport £40 arrival which gives details on where to go on the first Glasgow Prestwick Airport £80 day of your course which will be the INTO Centre. Edinburgh Airport £115 You should report to the INTO Centre at 9.00 am. All students will take an English Language Test If you have booked an airport transfer, you should during induction week and need to achieve the pass through Immigration and Baggage Reclaim into required grade to progress to their chosen course. the Arrivals Hall. Our ‘Meet & Greet’ representative will be carrying a name card for you. The taxi driver It is important that you attend all induction will have your address details and will know your activities which commence at 9.00am on the destination but have it ready with you as well. first day of the course. Failure to do so may If you have any problems with the airport transfer result in you being unable to register on time service, please contact us on the INTO Scotland for your course. Arrival Number (07810 883 040) or phone Glasgow Taxis (0141 429 7070). 7
  • 8. Pre-departure guide 2010-2011 ✁ Airport collection form Arrivals details form All students mUST complete this arrivals details form and return one week before your course start date by email to admissions.finance@into.uk.com or fax to +44 (0)1273 328595 / +44 (0)1273 329746 Section 1 Personal details Family name (surname) Other/given names (first name) Email address Mobile phone number INTO number (please refer to offer letter) Section 2 Arrival details into the UK and confirmation of accommodation Country flight departs from Date of arrival Time of arrival (am/pm) Airport Glasgow International Airport Glasgow Prestwick Airport Edinburgh Airport Flight number Name of airline Arrival date Arrival time Any special requirements Please make sure that you book a flight which arrives on the weekend before your course start date. If on arrival you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged by INTO then please provide the address Section 3 Airport transfer booking Please tick one of the following boxes to show whether you would like a taxi to meet you at your UK arrival airport and take you to your accommodation £40 Glasgow International Airport £80 Glasgow Prestwick Airport £115 Edinburgh Airport I do not require an airport transfer 8
  • 9. In case of emergency call INTO Scotland on +44 (0) 7816 883 040 ✁ Section 4 If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer then the following section must be completed Name of person meeting the student: Address of person meeting the student: Mobile telephone number: Name of parent: Signature of parent: Date: Credit card form Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will be taken from the card in addition to the amount stated in section 3 of this form. CREDIT CARD DETAILS To enable fees to be debited from your credit card, please complete the details below. VISA CREDIT MASTERCARD DEBIT If DEBIT, please specify type: Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro, Electron or Visa debit. Credit/debit card number / Card start date —— —— (mm/yy) / Card expiry date —— —— (mm/yy) Issue number Security code This is the last three digits of the code found on the back of your card. Cardholder name Billing address Please return this form by email to admissions.finance@into.uk.com or fax to +44 (0)1273 328595 / +44 (0)1273 329746 9
  • 10. Pre-departure guide 2010-2011 Money Currency Bank accounts Currency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months, One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bank Notes are issued to the value of £50, £20, £10, and £5 account, as soon as possible, after arriving in the UK. and coins to the value of £2, £1, 50p, 20p, 10p, 5p, UK banks are open 9am to 4.30pm on weekdays 2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you bring uncommon and should be avoided as they can often a banker’s draft in sterling with you (payable to yourself) be the target of counterfeiters. In addition to Bank of or arrange for it to be sent, then you can open an England Sterling notes, the major banks in Northern account at a bank after you have registered on your Ireland and Scotland are entitled to issue their own course. It may also be useful to bring a letter from your sterling notes, so it may take some time to get used to bank at home (or some other documentation) to all these different types of paper money! We do not confirm your credit status. We will provide you with advise carrying large sums of cash with you on arrival. further information and support on opening accounts We recommend that you bring enough money with during your induction week. In order to open a bank you to cover the first couple of weeks after your arrival account you will need the following: – no more than £250 in cash for your immediate needs • Your passport should suffice. It is safer to bring large sums of money • Proof you are a student – we will issue you with an in travellers’ cheques, which can be cashed in banks, official bank letter after registration post offices and airports but often there is a minimum • Proof of address. commission charge. Please avoid carrying large sums For further advice on opening bank accounts in the of cash or keeping large amounts in your room for UK, you can visit: safety reasons. Credit and debit cards are widely www.ukcisa.org.uk/student/bank_account.php accepted in the UK, MasterCard (Access) and Visa credit cards being the most common. Diner’s Club and Living costs American Express are less so. You can withdraw cash from a cashpoint machine (also known as an ‘ATM’) if It is estimated that a single student will need you have a Personal Identification Number (PIN) for that approximately £650 - £750 a month to meet their card. You may want to inform your current bank that basic living expenses. This is just an indication and will you are going to the UK and to ask if you can use your alter depending on your lifestyle and spending habits. It card here. is important to plan and budget your finances for living in the UK; it’s not just your course fees you need to think about. If you want help with planning and budgeting your finances, the following international student website may be useful: www.studentcalculator.org.uk/international/ index.asp 10
  • 11. In case of emergency call INTO Scotland on +44 (0) 7816 883 040 Orientation programme Induction programme At the start of your course you will receive a full induction (providing you arrive the weekend before the start date of the course). This will vary in length according to which course you will be studying and it is a great opportunity to meet staff and students and find out more about the University and local area. You should attend all sessions. The induction programme will usually include: • Welcome talks • Information sessions with INTO Student Services, the Students’ Union, security staff • A test! • Social activities • A city orientation tour of Glasgow • A campus tour. The following is an example time table for the September and January orientation programme. TImE mONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 09.30 WELCOmE FrOm SPEAKINg TESTS STUdENT NOrmAL CLASSES AS NOrmAL CLASSES AS HEAd OF STUdENT (STUdENTS gIVEN ASSOCIATION PEr TImETABLE PEr TImETABLE SErVICES ANd APPOINTmENTS ON PrESENTATION ANd CENTrE dIrECTOr MONDAy) TOUR 9.50 WELCOmE FrOm FINANCE CHECKS ACAdEmIC / ENgLISH 10.00 PrOgrAmmE INTErNATIONAL INFOrmATION mOP UP STUdENT SUPPOrT mANAgEr SESSION SErVICES 10.10 HEALTH ANd SAFETy CAmPUS TOUrS PrESENTATION PrESENTATION 10.20 ATTENdANCE PrESENTATION 10.30 BrEAK BrEAK 11.00 rEgISTrATION SOCIAL PrOgrAmmE SESSION PrESENTATION 11.30 QUESTION ANd ANSWEr SESSION 12.00 LUNCH LUNCH 12.30 LUNCH LUNCH LUNCH 13.00 13.30 ENgLISH LANgUAgE UNIVErSITy gLASgOW CITy BUS NOrmAL CLASSES AS NOrmAL CLASSES AS TESTINg rEgISTrATION TOUR PEr TImETABLE PEr TImETABLE 14.00 (IUPT ANd WrITINg) 14.30 15.00 gLASgOW CITy WALKINg TOUr 15.30 16.00 16.30 SOCIAL EVENT TO BE CONFIrmEd 17.00 Students starting programmes not in September and January will enjoy a shorter orientation programme
  • 12. Pre-departure guide 2010-2011 Registering for your course English language testing You must come to the INTO Scotland centre to register Police registration for your course at 9.30am on the first working day after Some nationalities are required to complete police your arrival. registration within seven days of arrival (please check You will be met at the reception desk by a member your Visa conditions to see if this applies to you). The of our reception team who will direct you to the INTO Scotland Office require a copy of the police induction room where you will be welcomed by registration certificate. members of the INTO Scotland team. You will be required to bring the following GP registration documentation on the first day to allow you to register: • Passport and Visa (Tier 4, sponsor licence number: All students must register with a GP. INTO Scotland J5TNG1750). will assist students wishing to register with Woodside • Fees (if not already paid). Health Centre. • IELTS or other relevant evidence of English proficiency. Embassy registration • Original qualification certificates relevant to the ALL INTO Scotland students MUST register with the course you have applied for. embassy of their home country after arrival in the UK. • Up to date address for home country and next of kin details. VERY IMPORTANT • Contact details for your residence in the UK, including mobile telephone number. Any change to personal details (phone number, address etc.) must be reported to INTO During induction you will have a welcome talk from SCOTLAND (forms are kept at reception). The Head of Student Services, the relevant programme manager and the Centre Director. The rest of the week’s timetable will also be explained by the Induction Coordinator, which will include the registration process and the English verification tests. You will have already provided evidence of your English language qualifications and we will give you an online test so that we can verify your ability. Once you are fully registered on your course you will be able to collect your username and password which will allow you to register with the University and your student ID card. This will also give you access to University computers – essential for accessing Blackboard where all programme handouts will be uploaded. All students will be given a GCU email account. 12
  • 13. In case of emergency call INTO Scotland on +44 (0) 7816 883 040 ‘On the first day at INTO Scotland and the University, the staff showed us around the city of Glasgow; they will show you the direction of the banks, shops, post office and police station and help you to open a bank account. The team at INTO Scotland also gives new students welcome packs that contain information about the university, the city and everything else you need to know about living and studying in Glasgow. If you have any problems and questions about the city or the classes, the Students Services team at INTO Scotland is always there to give you some good advice and help the students work out the problem.’ Yolanda Guo China 13
  • 14. Pre-departure guide 2010-2011 Making the most of your first week On arrival we will provide you with a FREE SIM card Other things to remember: to use in the UK which also has one free international • Attend ALL your classes and tutorials. call on it, so you can call home and let your family • Always be on time! know you have arrived safely. This will give you cheap • Be prepared for your classes! rates to phone internationally and will be much • Care for others’ feelings and cultures. cheaper than your current SIM card or any other UK • Feel free to ask questions whenever you need to. network providers. • Join social events and sports clubs. There are lots Alternatively, you can always download Skype, a to choose from so ask the INTO staff. free computer programme that allows you to use • Keep your accommodation clean and tidy. your computer like a phone and place international • Overcome problems by sharing them with your calls for free to other Skype users. Depending on friends, teachers and INTO staff. your computer web cameras are also supported. • Practise English as much as you can and in as Please remember that when you arrive in the UK many places as you can. you will have travelled a long way from home and • Your academic progress and your behaviour will although this will be an exciting time, please do always be monitored. remember that your family and friends may worry about you. REMEMBER to contact them and let them know that you are safe! 14
  • 15. In case of emergency call INTO Scotland on +44 (0) 7816 883 040 Social programme A number of events will be organised during your Attractions we have previously run at INTO Scotland stay with INTO Scotland. We hope that by attending include trips to: these, you will become a little more familiar with the • Pollock Country Park local area, and will have the opportunity to make • Glasgow’s West End –Botanic Gardens and friends and practise speaking English in social Kelvingrove Park situations. • Edinburgh Castle There will be many occasions when you can mix • Loch Lomond socially with both staff and other students. We will • Stirling Castle attempt to give you a flavour of the kinds of things • Lanark and New Lanark British people do in their spare time. Regular features • Whisky Distillers are football, basketball, trips to the cinema and • Trips to the Glasgow transport museum. international lunches. We also have a social events Some attractions also include an entrance fee and suggestion box and welcome ideas for days out from you will be required to bring or buy lunch. Always our current students. take waterproof and warm clothes, and strong shoes As well as our own social programme our if you want to walk long distances. International Student Service department offers a range of events and activities, all of which are displayed on our social programme notice board in the main reception area. 15
  • 16. Pre-departure guide 2010-2011 Health and safety Coming to a new country can be difficult, but INTO Private health insurance staff are here to help you. We provide induction and Full medical and travel insurance is mandatory for all safety talks and services to help international students. INTO Scotland at Glasgow Caledonian University You can also call us on our emergency number students, and, Uniplan Insurance will automatically be (07810883040) 24 hours a day, 7 days a week. added to your course fees unless proof of suitable Please remember to add this number to your alternative cover is provided. mobile phone. All students MUST provide INTO with evidence that either: Personal health • They have their own valid and comprehensive Your good health is vital to your studies – make sure medical and accident insurance policy for the you look after yourself! duration of their stay You will be given information about registering • That they have paid for INTO’s Uniplan Insurance with a doctor upon your arrival and please make sure before they leave home. you do this. We will also give you information about dentists, walk in centres and how to look after Further information on safety matters can be found yourself in general. You will receive advice about on the University’s website at http://www.gcu.ac.uk/ staying safe in Glasgow and what to do in the event healthandsafety/students.html of an emergency. NHS Direct is a service provided by the In centre government, which gives information on health Health and safety in centre is everyone’s issues. You can search their website for the responsibility. If you do see anything that you think is addresses of GP surgeries and other health services a concern to you or your classmates then please near where you live (log onto: www.nhsdirect.nhs.uk). report it to the reception desk and we will make sure it is attended to or dealt with immediately. Please note that smoking is not permitted in any public place in the UK - so students cannot smoke in the INTO Centre. 16
  • 17. In case of emergency call INTO Scotland on +44 (0) 7816 883 040 Key contacts, useful numbers and websites IMPORTANT TELEPHONE NUMBERS Please make sure that you put these numbers in your phone: INTO Office Number 0141 331 8080 Social INTO Emergency Number 07810 883 040 • Facebook – www.facebook.com Lisa Freckleton – Join our facebook group online; register and Accommodation Officer 0141 273 1338 then search for INTO Scotland at Glasgow Magda Pietrzak – Finance Officer 0141 331 8327 Caledonian University NHS 24 08454 242 424 • Twitter – http://twitter.com/intoscotland Monica Smith – Foundation Business • INTO TV Channel on YouTube – http://www. Administrator 0141 331 8697 youtube.com/INTOTV Lorna Weir – Foundation and Diploma • A guide to what’s on in Glasgow – Engineering/Computing Administrator 0141 331 8501 www.seeglasgow.com Louise Reilly – Diploma and Graduate Diploma • Food, entertainment and lifestyle promotions – English with Business Administrator 0141 331 8952 available in conjunction with your complimentary Walaa Breslin – Undergraduate and Postgraduate student SNAPFAX – www.snapfax.co.uk English Programme Administrator and Arabic • Promotions and group discounts on everything Language Adviser 0141 273 1384 from a quick lunch in the Merchant City to a four Glasgow Taxi’s 0141 429 7070 course meal in Edinburgh city centre – www.5pm.co.uk Immigration Advisory Service (IAS) for free advice: • Cinema tickets: 2 for the price of 1 every www.iasuk.org Wednesday for Orange mobile phone customers. +44 (0) 207 9671200 Tickets can be used at a wide range of cinemas including the Glasgow Film Theatre (GFT) and Useful websites Cineworld, located 5 minutes from campus – • INTO – www.intohigher.com www.orange.co.uk/orangewednesdays • UKBA – www.ukba.homeoffice.gov.uk/ studyingintheuk/adult-students Travel • British Council – www.britishcouncil.org Student prices for Scotland, UK and international • Studying in the UK and excellent advice on travel – www.statravel.co.uk Budgeting – www.Education uk.org www.justtheflight.co.uk • UKCISA advice for International Students – www.ukcisa.org.uk/student/information_ Travelling around Scotland: sheets.php www.visitscotland.com/guide/travel/travel-around- scotland www.spt.co.uk www.firstgroup.com 17
  • 18. Pre-departure guide 2010-2011 Maps University buildings 1 INTO Scotland Centre, John Smith’s Bookshop and Real Learning Café 2 Arc Health and Fitness Facility 3 Students’ Association 4 Govan Mbeki Health Building 5 Teaching and International Student Support Service 6 Saltire Centre – learning resources 7 The Refectory 8 University accommodation 8 18
  • 19. In case of emergency call INTO Scotland on +44 (0) 7816 883 040 A Glasgow Caledonian University Local regional travel: B INTO Scotland Train stations F Charing Cross National and regional travel: G Anderston Train stations H Argyle Street C Central Station M8 J17 D Queen Street Station Local travel: Subway stations Bus station I Cowcaddens E Buchanan Bus Station J Buchanan Street K St Enoch 19
  • 20. INTO Scotland Glasgow Caledonian University Cowcaddens Road Glasgow, G4 0BA Scotland, United Kingdom T: +44 (0)141 331 8080 F: +44 (0)141 331 8088 E: intoscotland@gcal.ac.uk www.intohigher.com/scotland © INTO Scotland LLP, June 2010. All content published in this document is believed accurate at time of publication. INTO reserves the right to alter details of all aspects of its operation without notice. INTO University Partnerships Limited is a limited company registered in England and Wales, registered number 05507863. Registered office: 102 Middlesex Street, London E1 7EZ Scotland education provider sponsor number J5TNG1750