The INNOV8 BPM simulation game brings IT and business together for process model innovation
Both IT and business professionals understand that processes are critical to success. They just look at them from different perspectives. INNOV8, the IBM Business Process Management (BPM) simulation game, gives both IT and business players a better understanding of how effective BPM impacts an entire business ecosystem. INNOV8 also demonstrates how a more instrumented, interconnected and intelligent world supports process improvements and working smarter to help build a smarter planet.
[2024]Digital Global Overview Report 2024 Meltwater.pdf
INNOV8 2.0: A BPM Simulator Game
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4. Innov8 is a ‘Serious Game’, not Second Life Virtual World A framework or environment with little context or initial content. Primarily meant to be a toolset. e.g. Second Life Game A virtual environment with specific objectives that is competitive and scored, and where the objective is to win. Useful to gain familiarity with a concept. e.g. World of Warcraft or SimCity Simulation A game with rigorous processes meant to develop specific skills to be used in the real world. e.g. Microsoft Flight Simulator, war games Sources: http://clarkaldrich.blogspot.com/2009/02/emerging-unifying-view-of-highly.html http://learningintandem.blogspot.com/2009_05_01_archive.html INNOV8 is a ‘serious game’, between a game and a simulation
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8. After 2 Weeks, We Tend to Remember… 10% of what we read 20% of what we hear 30% of what we see 50% of what we see & hear 70% of what we say 90% of what we say & DO PASSIVE ACTIVE Doing the Real Thing Simulating the Real Experience Doing a Dramatic Presentation Giving a Talk Participating in a discussion Seeing it done on location Watching a Demonstration Looking at an exhibit Watching a Movie/Videotape Looking at Pictures Hearing Words Reading
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11. 1 billion transistors for each person on earth. Smarter Planet 1 trillion things connected to the net. By 2010, 30 billion RFID tags, embedded into our world. Instrumented Interconnected Intelligent
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15. We’ve developed the Optimized Workforce Learning method and tool to encompass the evolution of blended learning (U.S. Patent 7,281,219) Access to information as reference and support materials Web pages, Podcasts, web lectures, .pdf, EPSS/context-sensitive help In person interaction with others in same place, same time Face-to-face classes, seminars, mentoring, coaching Collaborate with others anytime via network technology Virtual classes, e-meetings, videoconferencing Individuals interact with programmed media Includes tutorials, drill and practice, simulations, single-player role-play ‘serious games’ delivered Web 2.0 – Federated ‘Google’ search, leverage content from Wikis, Blogs, Podcasts, YouTube Web 2.0 – Co-create content and share expertise via Blogs, Wikis, team collaboration spaces, Jams, expertise location tied to instant messaging and presence awareness ( Informal ) ( Formal ) (Formal) ( Informal ) ( Formal ) (Informal) ( Formal ) (Informal) Immersion with others via 3D presence 3D Platforms & Web - Involves interacting with others live, real-time via personal avatars in virtual social worlds and multi-player role play ‘serious games;’ immersive telepresence via high definition video teleconferencing
21. Smarter Customer Service Smarter Supply Chain Smarter Traffic INNOV8 2.0 GAME Events for all scenarios Traffic Prediction Tool Allocate resources to Smart Signage, Smart Lights and Traffic Police to most effectively lower congestion. Hurricane event Need to bring emergency shipment of supplies to store by choosing which vendors/suppliers to purchase from while gauging demand, profit, env. impact and customer satisfaction Power Outage A global partner has a brown out and you need to balance calls while maintaining high customer satisfaction. Go Green In an effort to be more env friendly, you choose a partner whose reps work from home. Balance calls, optimize profits and gauge env. Impact in this scenario New Product Introduction Calls flood system due to new product intro. Leverage self- service queue and Live chat to optimize profits and customer sat. Post-recall promotion without RFID Company wishes to rollout a promo to affected customers. Choose type of discount and promo time to be most effective. Post recall promotion WITH RFID Company wishes to rollout promo to affected customers ONLY. Directly see how an RFID implementation can help customer relations while maintaining profitability. Multi-Agency Coordination Modify bus fare rate and tolling times to ensure most optimal traffic flow for your municipality while gauging environmental impact and customer satisfaction. Multi-Agency Integration: dedicated evacuation w/ First responders Adjust manual ops, city instrumentation and virtual ops to ensure an effective crisis management EVENT 1 EVENT 2 EVENT 1 EVENT 2 EVENT 3 EVENT 3 EVENT 1 EVENT 2 EVENT 3
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Hinweis der Redaktion
born between 1980 and 1998 : How many in this room? They desire systematically different goals in life They have systematically different ways of working How they compete, fit into teams, take risks are all different in statistically verifiable ways They choose systematically different ways to learn
Adapted from Edgar Dale Audio Visual methods in Teaching , Holt, Rinehart and Winston Confucious: I hear and I forget, I see and I remember, I do and I understand
The list of problems is well-known: A financial crisis. Climate disruption. Energy geopolitics. Food supply hazards. What they show is that we're all connected, today like never before: economically, socially and technically. When a crisis occurs on one part of the planet, it can bring problems to another part, within days or even hours. Yet this challenge is also an opportunity, and now is the time to seize it. People around the world are ready for change. And the planet is ready for it, too. Today, we are seeing the infusion of intelligence into the way the world literally works—the systems and processes that enable... physical goods to be developed, manufactured, bought and sold; services to be delivered; everything from people and money to oil, water and electrons to move; and billions of people to work and live.
Blogs - You don’t have to send information to people, you create the blog, and people can see it, and comment on it. All of a sudden you can share information with thousands of people with little effort. Now we have people who are immersed in the environment, interacting with each other as these personas as you do in the real world, but also in other ways. It can be as emotionally connecting as a real world interaction.
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