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Exploring Innovative and Effective Methods for IQA - Research Framework
1. EXPLORING INNOVATIVE AND
EFFECTIVE METHODS FOR
IQA
– RESEARCH FRAMEWORK
CIES Conference, Vancouver
6-10 March 2016
MICHAELA MARTIN,
IIEP Programme Specialist
An IIEP research project
2. THIS PANEL
The IIEP research project on « Exploring
innovative and effective solutions for
internal quality assurance (IQA)»
The case of IQA at Xiamen University
A comparative overview on the research
findings
A commentary on the project
3. 1. Introduction
« Quality crisis » in higher education since
1980s
International trend : External Quality
Assurance (EQA)
Since 2000, EQA is a major focus of
research and capacity development at the
UNESCO/IIEP
But without IQA, no sustainable quality
improvement
IQA therefore is a major reform strand
in HE worldwide
4. 2. Variation in definition of IQA
Internal Quality Assurance: procedures and
instruments which measure whether a higher
education institution is in line with external
standards and its own development goals in its
fields of activities (UNESCO).
IQA refers to quality enhancement processes if
they are directly derived from measurement
procedures and instruments (ESG)
IQA systems are an integrated whole which
together support quality policy and institutional
goals (IIEP).
5. 3. Major Challenges
Articulation of IQA instruments among each other
Articulation of IQA with strategic planning,
management
Balance between centralized and decentralized
structures
Information systems, data management and
analytical capacities
Human and financial resource constraints
6. 4. Three major research
questions
What are innovative and effective options for IQA
policy, structures, processes and instruments ?
What are the effects of such IQA systems on
the quality and relevance of academic programmes
(employability of graduates), and
managerial effectiveness ?
What internal and external factors condition the
effective functioning of IQA systems?
7. 6. Research methodology
Case study research design
Better understand IQA systems within
their national and institutional contexts
Exploratory and descriptive design
Mixed methods data collection process
to study the effects
8. 7. IIEP’s role in the project
IIEP set the research framework
IIEP selected identified the universities
selected as case studies and the research
teams
IIEP prepared the research instruments and
discussed methodology with the research
teams
IIEP accompanied the preparation of the case
studies, organized a research validation
workshop
9. 8. Primary Data sources
Integrated qualitative and quantitative design
Online surveys of academic and administrative staff on
perceptions of the local IQA system, their effects and
conditioning factors
Semi-structured interviews with key actors
Central and middle level academic and
administrative decision-makers
Focus group discussions
Head of departments with selected programme
directors
Students
10. 9. Secondary Data sources
Content analysis of official documents to
document effects
EQA Reports (e.g. institutional or programme
accreditation)
University annual reports
University statistics
Reports produced by IQA structure
Triangulation of different actors’ perspectives
Triangulation of perceptions and secondary
data sources
11. 10. Selection of eight university
case studies
Europe:
▪ University of Duisburg-Essen, Germany
▪ Economics University of Vienna, Austria
Asia:
▪ Xiamen University, China
▪ International American
University of Bangladesh
Anglophone Africa:
▪ Daystar University, Kenya
▪ University of the Free State, South Africa
Latin America region:
▪ Talca University, Chile
Arab region:
▪ University of Bahrain
12. 11. Scope and limitations
Focus on IQA mainly in the domain of T&L and
management, not on research
Actors’ perceptions only a proxy for change,
not impact assessment
Case study design does not produce
generalizable results, however insights into the
effective functioning of IQA methods in specific
contexts