1. 3 Oct 2013 1ICS, V3IIID
The
Information-Connectivity System (ICS)
currently developed in FP7 project IC-IC
Enhancing interconnectivity of short and long
distance transport networks through passenger
focused interlinked information-connectivity
Project 266250. Coordinator: Nuray Kous-Giousouf

2. 3 Oct 2013 2ICS, V3IIID
NL
DE
FR AT
• Involving the airport regions of Amsterdam,
Frankfurt, Paris and Vienna
Developing an ICS (InfoConnectivity System)
• focussing on airlines, and public transport modes connected to airports
“Info-Connectivity” is the concept of
enhancing interconnectivity of short- and
long distance public transports by providing
information when needed by travellers

3. 3 Oct 2013 3ICS, V3IIID
Information provision via the ICS
The ICS provides
currently missing information travellers
need on facilities and services for their
next immediate travel-stage and/or
transport (e.g. finding the way, lost
items, health care, security, immigration,
customs, check-in, connecting transport
& ticketing).
Much can be provided in waiting
situations (e.g. in airport train/bus,
airport lounge, in the airplane before
arrival.

4. 3 Oct 2013 4ICS, V3IIID
Information provision via the ICS
✔ ✔
Information on the next immediate
stage of the are provided by the ICS
• prior to upcoming tasks
• closely relating to the traveller’s
situation
• catering for a sudden need for
information
• taking into account low working
memory of persons travelling and
the high complexity of the task

5. 3 Oct 2013 5ICS, V3IIID
ICS Goals
• increase interconnectivity of short- and
long distance public transports modes
• reduce car use for travelling to the airport
This way, the ICS helps to:
• reduce implied uncertainty associated
with use of public transport
• foster the use of public transport by long-distance travellers
• de-escalate traffic chaos at peak-times on the way to and at airports
• keep travellers at ease, allowing for additional consumption
• improve the travel experience and
reduce stress✔ ✔

6. 3 Oct 2013 6ICS, V3IIID
There are two defined traveller journeys, consisting of
six "stages“ a traveller needs to pass through.
Where to provide ICS information
Journey 1, “Takeoff”, headed towards onward air travel
ICS information could be provided
along the stages of this journey by
various (analogue & digital) media:

7. 3 Oct 2013 7ICS, V3IIID
On public transport
Card in seatpocket
Infoscreen
Loudspeakers
On-board journal
Personnel
Poster
Signage
Timetable
At home/hotel
Infoscreen
Personnel
Personal computer
Poster
Timetable
Card in seatpocket
Infoscreen
Loudspeakers
On-board journal
Personnel
On planeAt stop or station
Digital infoboard
Infobooth
Infoscreen
Kiosk
Loudspeakers
Personnel
Poster
Signage
Infoboard
Timetable
At airport
Digital infoboard
Infobooth
Infoscreen
Kiosk
Loudspeakers
Personnel
Poster
Questionnaire
Signage
Infoboard
Timetable
At stop or station
Digital infoboard
Infobooth
Infoscreen
Kiosk
Loudspeakers
Personnel
Poster
Signage
Infoboard
Timetable
Boarding cards, Printout
Leaflet / Flyer / Travel guide
Mobile digital devices (without using the net)
Mobile digital devices (using the net)
Mobile digital devices with personalised services (using the net)
Telephoning personnel (hotline)

8. 3 Oct 2013 8ICS, V3IIID
Where to provide ICS information
ICS information could be provided
along the stages of this journey by
various (analogue & digital) media:
Journey 2, “Landing”, from a plane to a hotel or home

9. 3 Oct 2013 9ICS, V3IIID
At home/hotelAt stop or stationAt airport At stop or stationOn public transport
Digital infoboard
Infobooth
Infoscreen
Kiosk
Loudspeakers
Personnel
Poster
Signage
Infoboard
Timetable
Digital infoboard
Infobooth
Infoscreen
Kiosk
Loudspeakers
Personnel
Poster
Questionnaire
Signage
Infoboard
Timetable
Card in seatpocket
Infoscreen
Loudspeakers
On-board journal
Personnel
Card in seatpocket
Infoscreen
Loudspeakers
On-board journal
Personnel
Poster
Signage
Timetable
Digital infoboard
Infobooth
Infoscreen
Kiosk
Loudspeakers
Personnel
Poster
Signage
Infoboard
Timetable
Infoscreen
Personnel
Personal computer
Poster
Timetable
On plane
Boarding cards, Printout
Leaflet / Flyer / Travel guide
Mobile digital devices (without using the net)
Mobile digital devices (using the net)
Mobile digital devices with personalised services (using the net)
Telephoning personnel (hotline)

10. 3 Oct 2013 10ICS, V3IIID
Expected results
The development of the ICS in IC-IC focuses on
a) the improvement of
currently existing traveller
information systems
b) to provide information not
covered by currently existing
traveller information systems
Facilitated by the ICS
Handbook
Facilitated by an ICS app as the
constant traveller-companion

11. 3 Oct 2013 11ICS, V3IIID
Will describe in detail the benefits and implementation
criteria of the ICS, proposing improvements for the
current systems of information provision.
Recommendations are grounded
on identified information
shortfalls.
Expected results: ICS Handbook
The ICS Handbook
Improving currently existing traveller information systems:

12. 3 Oct 2013 12ICS, V3IIID
Expected results: ICS mobile App
The ICS App
Providing information not covered by currently existing traveller
information systems
Wherever the current system can not compensate for shortfalls
on information provided to travellers via suggested handbook
updates, the ICS app will fill these information gaps.
Using smartphones, which can capture or
connect to information via
• QR (Quick Response) codes,
• NFC (Near Field Communication), or other.
Automatic language translation software will
be employed, provide information in up to
14 languages.

13. 3 Oct 2013 13ICS, V3IIID
WP7
Final
report
The ICS will be
finalised October
2014.
A presentation on the current status of development
of IC-IC, along with further information, can be found
on www.ic-ic.eu
ICS Finalisation

14. 3 Oct 2013 14ICS, V3IIID
The research leading to these results has received
funding from the European Community's Seventh
Framework Programme (FP7/2007-2013) under grant
agreement n° 266250.