Enterprises have found that they can drive faster, better decisions and cut costs with a unified communications (UC) infrastructure. IBM Unified Communications and Collaboration (UC2) solutions take UC to the next level by simplifying the™user experience, driving adoption and delivering the return on investment promised by unified communications.

1. Communications and collaboration solutions
To support your business objectives
Find, reach and collaborate with IBM Unified
Communications and Collaboration solutions.
Enterprises have found that they can drive faster, better decisions and cut costs
with a unified communications (UC) infrastructure. IBM Unified Communications
and Collaboration (UC2™) solutions take UC to the next level by simplifying the
user experience, driving adoption and delivering the return on investment prom-
ised by unified communications.
IBM brings together the hardware, software and expert services you ● Mobile device support gives you access to people and information
need to use voice, data and video right from the applications and even when you are on the road.
devices you use every day. We help enterprises lower their travel, ● Telephony, audio and video integration provide one-number
telephony and other costs. We also help people connect and collabo- phone service, softphone, call management capabilities and more.
rate smarter in real time to work effectively, make quick, informed deci- Deliver next-generation voice capabilities through your existing
sions, and achieve better business outcomes. telephony infrastructure.
Make unified communications simple and effective The platform of choice for unified communications
IBM Lotus® Sametime® software, the cornerstone of IBM UC2 solu- Sametime software serves as the single communications and collabo-
tions, provides a core set of integrated synchronous (real-time) com- ration interface on users’ desktops. From it, people can access all of
munication services—voice, data and video—that makes it intuitive for their UC tools, whether they have been integrated into the Sametime
people to find, reach and collaborate effectively with colleagues, cus- client or they stand alone. This can help minimize travel expenses,
tomers and business partners: lower audio- and Web-conferencing service expenses and dramatically
reduce telephony expense. Sametime software is designed for:
● Rich presence (online status, availability, automatic location aware-
ness and telephony status) helps make it easy to quickly find people ● Simplicity and choice. An intuitive, easy-to-use user experience—
you need. and the ability to invoke it from virtually wherever people work—
● Security-rich, enterprise-class instant messaging (IM) helps drives adoption, which in turn drives business value. People have a
reduce phone and voicemail costs while providing a way to quickly range of options at their fingertips: IM, screen sharing, persistent
engage with colleagues. group chat, VoIP, phone calls or video. Enterprises have a choice of
● Online meetings with servers and clients—including a browser-based, zero-download
audio- and videoconferenc- client for IM and online meetings.
ing help reduce travel and ● Investment protection. Sametime software supports and integrates
enable remote workers to fully with multiple client and server operating systems, e-mail platforms,
engage with their colleagues. directories, telephony, and audio- and videoconferencing systems. It
● Integrated Voice over IP integrates out of the box with IBM Lotus, IBM WebSphere® and
(VoIP) and high-quality Microsoft® products.
desktop video deliver a more ● Extendability. The software provides standards-based tools to
interactive collaborative expe- extend the platform with custom applications and third-party plug-
rience and lower telephony ins. Web 2.0 tools make it easier to embed communications into
costs. business processes.
● Community collaboration ● Security and scalability. Sametime software provides the proven
helps save hours by finding security features, reliability and scalability enterprises need.
and interacting with experts
in the organization who you
Instant messaging and presence aware-
ness make it easy to chat or call others. didn’t even know.
Photos can add a face to the names of
your contacts.

2. Comprehensive IBM UC2 solutions support smarter collaboration © Copyright IBM Corporation 2009
Leverage the combination of IBM software and services with IBM Corporation
Software Group
IBM Business Partner offerings to implement your UC solution and help
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your people collaborate smarter and make better, faster decisions with: Somers, NY 10589
U.S.A.
● IBM Lotus Sametime software, described on page 1 of this flyer Produced in the United States of America
● IBM Lotus Sametime Unified Telephony software, which November 2009
All Rights Reserved
includes phone presence awareness and intelligent call manage-
IBM, the IBM logo, ibm.com, and UC2 are
ment, and works with multiple, mixed telephone systems. This soft-
registered trademarks of International Business
ware adds the ability to access and manage telephone Machines Corporation in the United States,
communications through the Sametime or Lotus Notes client. other countries or both. If these and other
● IBM Global Business Services, IBM Global Technology IBM trademarked terms are marked on their
first occurrence in this information with a
Services and IBM Software Services for Lotus, which provide
trademark symbol (® or ™), these symbols
trained service professionals with significant experience in business indicate U.S. registered or common law
transformation; telephony and converged communications; and soft- trademarks owned by IBM at the time this
information was published. Such trademarks
ware consulting, training and implementation to help you realize
may also be registered or common law
business benefits more quickly. trademarks in other countries. A current list of
● IBM Business Partners, which deliver enhanced audio, video and IBM trademarks is available on the Web at
“Copyright and trademark information” at
telephony offerings as well as industry-specific or general business
ibm.com/legal/copytrade.shtml
applications to extend your UC platform.
Microsoft is a trademark of Microsoft Corporation
● IBM appliance and cloud offerings, which include UC capabilities in the United States, other countries, or both.
delivered through appliances like IBM Lotus Foundations™ and Other company, product, or service names may
cloud offerings like IBM LotusLive™ technology. be trademarks or service marks of others.
References in this publication to IBM products or
What’s new in IBM Lotus Sametime 8.5 software: services do not imply that IBM intends to make
them available in all countries in which
IBM operates.
● Effective online meetings—Instant access means no time lost to
The information contained in this documentation
sharing pass codes. is provided for informational purposes only. While
● Simplified audio and video—Take the guesswork out of multime- efforts were made to verify the completeness and
dia collaboration. accuracy of the information contained in this
documentation, it is provided “as is” without
● Zero-download browser clients—Enable chats, meetings and
warranty of any kind, express or implied. In
Apple iPhone devices. addition, this information is based on IBM’s
● Web 2.0 tools—Presence- and communications-enable current product plans and strategy, which are
subject to change by IBM without notice.
applications.
IBM shall not be responsible for any damages
● Streamlined management—Deploy, configure and administer from arising out of the use of, or otherwise related to,
a single console. this documentation or any other documentation.
● Nothing contained in this documentation is
Licensing options—Take advantage of new and easier ways to
intended to, nor shall have the effect of,
license the software. creating any warranties or representations from
IBM (or its suppliers or licensors), or altering the
terms and conditions of the applicable license
For more information
agreement governing the use of IBM software.
To learn more about the IBM UC2 strategy or IBM Lotus Sametime
software and services, contact your IBM representative or
IBM Business Partner, or visit:
● ibm.com/lotus/uc2
/
● ibm.com/lotus/sametime
/
● ibm.com/software/lotus/services
/
● ibm.com/services/integrated
/
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