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Building with Watson - Advanced Integrations with Watson Conversation

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Watson Conversation provides the engine for your chat bots, and it's most powerful when integrated with messaging and chat platforms. In this webinar, we'll talk about the best practices for connecting your Conversation setup with third-party interfaces, with a deep-dive into a Watson-powered Slack bot.
Watch the full webinar and view upcoming webinars here: http://www.ibm.com/watson/building-with-watson-webinar.html

Veröffentlicht in: Technologie
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Building with Watson - Advanced Integrations with Watson Conversation

  1. 1. Advanced Integrations with Watson Conversation
  2. 2. #BuildingWithWatso n Housekeeping Items • Webinar slides, live recording and Q&A will be emailed • Ask questions at any time during the presentation  Use chat window on the webinar panel  We're on Twitter: @IBMWatson #BuildingWithWatson © 2015 International Business Machines Corporation
  3. 3. #BuildingWithWatso n Our Dev Team: © 2015 International Business Machines Corporation David Terry, App Squad Dev Lead, Watson Conversation Service Ashima Arora, Software Engineer, Watson Conversation Service Steven Oh, Software Engineer, Watson Conversation Service
  4. 4. #BuildingWithWatso n Watson Conversation • In previous episodes, we've covered the basics of building a bot with the Watson Conversation service: training on intents, recognizing entities, scripting dialogs, and integrating with third-party services • Today, we'll be showing you one solution for deploying your bot to multiple channels © 2015 International Business Machines Corporation
  5. 5. Channel Integration Problem © 2015 International Business Machines Corporation • End users are increasingly interacting with corporations through social media channels like Slack and Facebook Messenger. • Clients lack the ability to quickly integrate Watson Conversation into existing channels. • Integration requires significant efforts to: – Write custom code for each social channel – Implement state management capability
  6. 6. • Open-source bot-building SDK to help the process of designing and running bots on messaging platforms. • Provides developers with a simple interface to work with. • Very popular in the developer community. • Support for Slack, Facebook Messenger, and Twilio. • Good documentation & support • Allows use of middleware: – Functions which plugin to the core bot. – Could make calls to an external service like Wit.ai or Watson to gather information. – Can change a bot's configuration and incoming or outgoing messages. Botkit: A bot-building framework © 2015 International Business Machines Corporation
  7. 7. Our Solution: Overview © 2015 International Business Machines Corporation • Watson middleware plugin for Botkit written in Node.js, available on NPM. • End users can have simultaneous, independent conversations with a single Watson Conversation workspace through multiple social channels • Automatically manage context updates • Developers can modify context on each turn to allow for third-party integrations • Documentation and ready-to-use examples
  8. 8. Watson Conversation & Botkit Integration © 2015 International Business Machines Corporation
  9. 9. Demo © 2015 International Business Machines Corporation
  10. 10. #BuildingWithWatso n Are you ready to get started? © 2015 International Business Machines Corporation • Watson Middleware Source Code: https://github.com/watson-developer-cloud/botkit-middleware • Simple and complex examples • Step by step instructions in Readme • Watson Conversation: https://www.ibm.com/watson/developercloud/conversation.html
  11. 11. #BuildingWithWatso n © 2015 International Business Machines Corporation Q&A
  12. 12. #BuildingWithWatso n© 2015 International Business Machines Corporation What’s next? • Look out for a follow up email with a copy of these slides, a recording of the webinar, Q&A recap, and additional resources • The series will resume on January 25, 2017, and continue bi-weekly on Wednesdays @ 1pm ET / 10am PT • Watson Discovery Service: A Technical Introduction (January 25) • Network Visualizations with Watson Discovery Service (February 8) • PubNub BLOCKS: Streaming Data Enhanced with Watson (February 22) • Advanced Audio Transcription with Watson Speech-to-Text (March 8) • Easily Deploy your Chat Bot to Multiple Channels with Stamplay (March 22)
  13. 13. #BuildingWithWatso n© 2015 International Business Machines Corporation Thank you for attending! Contact us Phone: 1-877-253-0308 Email: wdc-dev@bg.vnet.ibm.com Online: Watson Developer Cloud

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