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James Wallis – Vice President, Global Payments Industry
August 2010




Payments




                                                          © 2010 IBM Corporation
Building a smarter planet




Key Payments Industry Drivers


      Payments Processing Efficiency

      Corporate Services

      Retail Payments

      Digital Payments

      Payments Risk and Compliance




2                                       © 2010 IBM Corporation
Building a smarter planet




Reasons to be optimistic…


           > 2.5                               5.8%                                  $1,264
          billion                              CAGR                                  trillion
     Half the world                     Growth in world                          The value of
     population is                      GDP2 from 2010                        global assets3 will
    still unbanked.1                      thru 2025 will                        quadruple by
                                         continue to put                            2025.
                                        legacy systems
                                          under stress.

        1 - http://financialaccess.org/sites/default/files/110109%20HalfUnbanked_0.pdf
        2 - Nominal
        3 - Assets = deposits, equity and fixed income

3                                                                                         © 2010 IBM Corporation
Building a smarter planet




It Is Time To Consider Smarter Payments


         Rethink the                                         Develop New
         Business Model                                       Intelligence
         Simplify & reduce                                     Differentiate
         the number                                        product delivery
         of payments                                        via analytics &
         processing silos.                                      innovation.

                                Integrate Risk Management
                            Enable an enterprise view of risk across
                             payments fraud, financial crimes and
                                     regulatory oversight.

4                                                                       © 2010 IBM Corporation
Building a smarter planet




Smarter Payments Is About Enabling The Most
Secure, Efficient And Transparent Processing
Environment Possible



                            +            +                 =
                                                                Smarter
    Instrumented            Interconnected   Intelligent
                                                               Payments




5                                                                   © 2010 IBM Corporation
Building a smarter planet




Smarter Payments Delivered


    90%                     77%                    $3.5 trillion
    Reduction in            Increase in            In FX trades
    manual process          processing             per day
                            capacity
    Bank of                 Depository Trust &     CLS Bank
    New York Mellon         Clearing Corporation




6                                                             © 2010 IBM Corporation
Building a smarter planet




Smarter Payments Delivered


    10x                     35%             $400 million
    The number              Increase in     Annual Savings
    of credit cards         access speed
    processed
    Large Chinese           Rabobank        Bank of Russia
    Bank                    International




7                                                       © 2010 IBM Corporation
Building a smarter planet




IBM Banking Industry Framework


                             Core Banking
                            Transformation
                                                           The payments and
                                                           securities domain helps you
       Customer
                                 IBM
                               Banking
                                              Payments     progressively transform your
       Care and                                  and
        Insight
                               Industry
                              Framework
                                              Securities   payments operations to
                                                           become more flexible and
                                                           efficient
                            Integrated Risk
                             Management




8                                                                               © 2010 IBM Corporation
Building a smarter planet




IBM Banking Industry Framework




9                                © 2010 IBM Corporation
Building a smarter planet




IBM Banking Industry Framework
                            IBM Payments
                            Solutions:
                             ISV Applications
                             IBM Software
                             IBM Services
                             IBM Technology




10                                               © 2010 IBM Corporation
Building a smarter planet




The IBM Banking Framework Delivers Value

                             Simplifies infrastructure, reduces
                              costs, and enables growth
                              through innovation
                             Enables integration of
                              information and processes
                             Technology adapts to changing
                              business needs
                             Drives a greater return on project
                              investment
                             Speeds deployment of value-
                              added solutions

11                                                        © 2010 IBM Corporation
Building a smarter planet




IBM Centers of Excellence for Payments




                                     Dublin Labs
                Poughkeepsie            La Gaude Montpellier
                                      Barcelona                Beijing   Seoul
     Silicon Valley         Dallas


                                     Sao Paolo




12                                                                       © 2010 IBM Corporation
Building a smarter planet




IBM Services
 According to an independent marketing intelligence study
 conducted by National Analysts Worldwide, IBM Global
 Business and Technology Services leads in overall client
 satisfaction, surpassing all top competitors on eleven core
 service attributes including:

      Overall satisfaction       Innovation
      Value                      Leadership
      Reputation                 Meeting expectations
      Competitive advantage      Client retention




13                                                     © 2010 IBM Corporation
Building a smarter planet




IBM Services

 When comparing IBM to other providers,
 survey participants expressed greater
 likelihood to:

      Choose IBM if they need consulting
       services from a provider in the future
      Choose IBM if they need additional IT
       services in the future
      Make the same decision to purchase
       services from IBM knowing what they
       know now.


14                                              © 2010 IBM Corporation
Building a smarter planet




     Long Term Vision for Payments

      “ Regardless of the economic environment, continued
        investment in a long-term IT payment strategy focused on
        agility and transparency is imperative if banks are to
        maintain a healthy and vibrant payment franchise in the face
        of increased competition and regulatory changes. Banks that
        succumb to short-term IT cost-cutting measures will struggle
        to maintain profitable payment operations and will lose
        competitive advantage.”
            Gartner:
            Banks Must Maintain Their Long-Term
            IT Strategy in Payments

     15                                                      © 2010 IBM Corporation
15

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Payment Solutions: Improving Wholesale and Retail Processes to Cut Costs and Enable New Capabilities

  • 1. James Wallis – Vice President, Global Payments Industry August 2010 Payments © 2010 IBM Corporation
  • 2. Building a smarter planet Key Payments Industry Drivers  Payments Processing Efficiency  Corporate Services  Retail Payments  Digital Payments  Payments Risk and Compliance 2 © 2010 IBM Corporation
  • 3. Building a smarter planet Reasons to be optimistic… > 2.5 5.8% $1,264 billion CAGR trillion Half the world Growth in world The value of population is GDP2 from 2010 global assets3 will still unbanked.1 thru 2025 will quadruple by continue to put 2025. legacy systems under stress. 1 - http://financialaccess.org/sites/default/files/110109%20HalfUnbanked_0.pdf 2 - Nominal 3 - Assets = deposits, equity and fixed income 3 © 2010 IBM Corporation
  • 4. Building a smarter planet It Is Time To Consider Smarter Payments Rethink the Develop New Business Model Intelligence Simplify & reduce Differentiate the number product delivery of payments via analytics & processing silos. innovation. Integrate Risk Management Enable an enterprise view of risk across payments fraud, financial crimes and regulatory oversight. 4 © 2010 IBM Corporation
  • 5. Building a smarter planet Smarter Payments Is About Enabling The Most Secure, Efficient And Transparent Processing Environment Possible + + = Smarter Instrumented Interconnected Intelligent Payments 5 © 2010 IBM Corporation
  • 6. Building a smarter planet Smarter Payments Delivered 90% 77% $3.5 trillion Reduction in Increase in In FX trades manual process processing per day capacity Bank of Depository Trust & CLS Bank New York Mellon Clearing Corporation 6 © 2010 IBM Corporation
  • 7. Building a smarter planet Smarter Payments Delivered 10x 35% $400 million The number Increase in Annual Savings of credit cards access speed processed Large Chinese Rabobank Bank of Russia Bank International 7 © 2010 IBM Corporation
  • 8. Building a smarter planet IBM Banking Industry Framework Core Banking Transformation The payments and securities domain helps you Customer IBM Banking Payments progressively transform your Care and and Insight Industry Framework Securities payments operations to become more flexible and efficient Integrated Risk Management 8 © 2010 IBM Corporation
  • 9. Building a smarter planet IBM Banking Industry Framework 9 © 2010 IBM Corporation
  • 10. Building a smarter planet IBM Banking Industry Framework IBM Payments Solutions:  ISV Applications  IBM Software  IBM Services  IBM Technology 10 © 2010 IBM Corporation
  • 11. Building a smarter planet The IBM Banking Framework Delivers Value  Simplifies infrastructure, reduces costs, and enables growth through innovation  Enables integration of information and processes  Technology adapts to changing business needs  Drives a greater return on project investment  Speeds deployment of value- added solutions 11 © 2010 IBM Corporation
  • 12. Building a smarter planet IBM Centers of Excellence for Payments Dublin Labs Poughkeepsie La Gaude Montpellier Barcelona Beijing Seoul Silicon Valley Dallas Sao Paolo 12 © 2010 IBM Corporation
  • 13. Building a smarter planet IBM Services According to an independent marketing intelligence study conducted by National Analysts Worldwide, IBM Global Business and Technology Services leads in overall client satisfaction, surpassing all top competitors on eleven core service attributes including:  Overall satisfaction  Innovation  Value  Leadership  Reputation  Meeting expectations  Competitive advantage  Client retention 13 © 2010 IBM Corporation
  • 14. Building a smarter planet IBM Services When comparing IBM to other providers, survey participants expressed greater likelihood to:  Choose IBM if they need consulting services from a provider in the future  Choose IBM if they need additional IT services in the future  Make the same decision to purchase services from IBM knowing what they know now. 14 © 2010 IBM Corporation
  • 15. Building a smarter planet Long Term Vision for Payments “ Regardless of the economic environment, continued investment in a long-term IT payment strategy focused on agility and transparency is imperative if banks are to maintain a healthy and vibrant payment franchise in the face of increased competition and regulatory changes. Banks that succumb to short-term IT cost-cutting measures will struggle to maintain profitable payment operations and will lose competitive advantage.” Gartner: Banks Must Maintain Their Long-Term IT Strategy in Payments 15 © 2010 IBM Corporation 15