3. 3
Who We Are
What We Do
We make it possible for employees to buy the products and services they
need and want through a simple payroll deduction plan. We also provide
financial wellness tools and resources that give them control of their financial
decisions.
How We Support Our Clients
Purchasing Power supports our clients by providing a no-cost and no-
liability benefit that impacts recruitment, engagement, and ultimately
retention and productivity to help lower your business costs.
4. 4
A Proven Business Model
A+ BBB Rating
The employee purchase program of choice for Pep
Boys, Quicken Loans, Time Warner Cable and more.
95% Client Retention Rate
7.6 Million Employees Have Access
Award-Winning Customer Service
$1.3 Billion in Orders Taken
1.2 Million Orders Processed
25 Million Payroll Deductions
* As of 01.2015
6. 6
Services
We’ve partnered with four leading online learning institutions to offer their education
programs at competitive prices.
Test Preparation Degree Programs Certifications Tutoring
Cruises
All-Inclusive
Resorts
Hotel
Packages
Destination
Packages
Our purpose is to provide a responsible way for people to access the products they need
and want. But we also provide them with tools that educate and empower them to take
control of their finances.
• Online self-help resources
• Financial education
• In development a new gamification platform
7. 7
A Real Life Example
Meet Amber
She fits the profile of our typical customer
Amber needs to buy a new refrigerator. She’s low on cash, and her credit score is below prime.
What are her options?
9. 9
Amber’s Not Alone
Many employees share her frustrations:
of 401(k) savers
have an
outstanding loan
against their
account.
70M
do not qualify for
prime credit and
can’t turn to
friends and family
for help.
36%
do not have at
least $2,000 in
emergency
savings.
21%
10. 10
How We Help
A manageable, convenient alternative
Payroll Deduction
Greater Financial Flexibility
No Late Fees
No Credit Checks
No Hidden Costs
No Interest
Upfront Shipping
93% of our
customers say our
program reduces
their financial
stress.
11. 11
How Does it Work
Responsible Spending
• Tenure and salary requirements
• Spending and order limits
Easy, Informed Shopping
• Upfront pricing
• No hidden fees
Return Policy
• Allows for most products to be returned within 30 days
• Modified return policies on larger items, like furniture and televisions
14. 14
We Make It Simple
Streamlined
Implementation
Ease of
Administration
File Transfer
Flow
• Typically 2-4 hours a month
• 8-10 hours of your time over a 4-6 week period
• Involves your Payroll, HR & IT departments
15. 15
We Make It Simple
Employee Communications
• Created and delivered by us
• No cost to you
• Mailers, flyers, onsite events, and emails
Main Promotional Campaigns
• Spring: March 15 – April 15
• Back to School: July 15 – August 15
• Holiday: November 1 – December 15
Full Program Support
• Designated Account Manager and Client
Services Manager
• Performance reports
• Updates on new products and services
• Minimizes your administrative burden
Benefit Fairs
Emails
Flyers Mailers
16. 16
Program Optimization
0.1%
1.5%
2.4%
4.0%
Nothing Mail & Email
Only
Mail + Email
AND Benefit
Fair OR Train
the Trainer
All
TouchPoints*
Penetration Rates (First 30 Days)
by Launch Touch Points
Penetration rates improve as we add more touch points at the client launch.
More communication channels Higher program utilization
17. 17
Thank You! For More Information:
IAML Services, Inc.
9497601700
www.iaml.com
450 Newport Center Drive, Suite 390
Newport Beach, CA 92660
Newport Beach, CA 92660
