The document summarizes the services of Risk Assessment Group, a background screening company. It details their compliance and customer-focused culture, proprietary software and customized solutions, high customer retention rate, and comprehensive screening services including criminal records, education and employment verification, drug screening, and more. Their dedicated and certified representatives provide quick response times and aim to restore faith in customer service.
2. OUR CULTURE
We can restore your faith in customer service.
We start with C.A.R.E. and remain focused
on providing you with services and system
features tailored specifically around your needs.
Compliance Accuracy
Reliable
Turnaround
Time
Exemplary
Customer
Service
Risk Assessment Group was established in 1997 and
is headquartered in Tempe, Arizona. Each executive
member of our team has over 20 years experience in
loss prevention, corporate security, human
resources, and customer service. Til’ this day,
ur sole focus
remains on employment background screening.
Working within the boundaries of state and federal
law, we provide this service using a highly encrypted
proprietary software, which is managed and upgraded
by our in-house IT team. We are the only employment
screening service provider in the industry who offers
fully customizable solutions.
Our customer retention rate remains at over
90%. This includes fortune 500 companies and
companies who employ less than 100
individuals.
What sets us apart from our competitors is the
relationship we create with our clients. We do
not embrace tier management, therefore each
client is handled by a specialized representative
who is thoroughly trained and FCRA certified.
All Risk Assessment Group employees,
including account representives and research
center employees, are based in the U.S.
At Risk Assessment Group we care about our employees as much as our clients.
We promote an environment that encourages participation,
higher education, diversity, community sevice, and family values.
riskassessmentgroup.com
Helping you build a better team
C.A.R.E.
4. The feature allows you to email a link to your applicants so that
they can initiate their own background checks. ExpressApp also
acts as a portal for electronic background authorization forms.
ExpressApp keeps track of emails and response time so that you
can better manage the employment offer stage.
Background Authorization Forms
State-Specific Compliance Forms
Secure Storage
Free Adjudication Service
Free Medical Review for Drug Test Positives
Quarterly Service Audits
Dedicated Customer Service Reps & Supervisors
ExpressApp Auto Entry
Early Assessment Report Services (E.A.R.S.)
Customizable Management Reports
Plus
riskassessmentgroup.com
Helping you build a better team
ADDED SERVICES
Where good service is standard
and immediate response is free.
“Choosing the right applicant
can be hectic for me. I’m glad
the I’ve got you guys on my
side. Every time there is a
concern about an applicant,
someone from your staff calls
me immediately.”
Aly - Loss Prevention Manager
National Restaurant Chain
NO START UP FEES NO MONTHLY MINIMUMS NO CONTRACT
When a criminal record is identified before a background check is complete, our system will notify
the user by email.
Our management reports include statistics on overall cost, fees, performance and more. The report
is broken down by user and department. Do you need a custom report? Let us know and we’ll
build it at no cost to you.
5. FCRA
Fair Credit Reporting Act
When reviewing your forms it is important to understand the language requirements set forth by the Consumer
Financial Protection Bureau (CFPB). Our disclosure and consent forms meet the requirements of the FCRA and
will ensure that you are protected from any EEOC negligence claims.
Disclosure and Consent
Adverse Action
The Risk Assessment Group is classified as a Consumer Reporting Agency (CRA). The FCRA was
created to help employment screening companies and credit bureaus protect individuals, in this
case - your applicant, by promoting accuracy and privacy in our files and reports. A “Summary of
Consumer Rights” can be downloaded from our website at: www.riskassessmentgroup.com
Consumer Reporting Agencies & Applicant Rights
We also maintain compliance with:
FAA - Federal Aviation Administration
NRC - Nuclear Regulatory Commission
DOT - Department of Transportation
SEC - Security and Exchange Commission
riskassessmentgroup.com
Helping you build a better team
Risk Assessment Group, Inc.Risk Assessment Group, Inc. @RiskGRP
State Laws
Many states have additional laws designed to further
protect applicants. Our forms will keep you compliant with
those laws and updated on any changes. Follow our social
media for immediate updates.
This is a two step process used to notify applicants when they do not meet the hiring criteria of your company.
We offer a “one-click” solution that takes care of this process for you. All correspondence is attached to the
completed order. All forms are compliant and up-to-date. Introduction letters are customizable.
6. “We are very impressed with your
customer service. Of all of our
vendors you are certainly
the most attentive.”
Mike - Director of HR
Major Electronic Firm
Customer Service
P.O. Box 27443
Tempe, AZ 85285-7443
Phone: (480) 777-1114, (866) 777-1114
Fax: (480) 777-3776 or (866) 777-0004
Email: info@RiskAssessmentGroup.com
Risk Assessment Group, Inc.
Risk Assessment Group, Inc.
@RiskGRP
Ours is a proprietary software that houses features created by your peers but is written and mantained by our
in-house IT experts. Nothing about our software is outsourced which means we’re ready to customize
it for your team.
&
Technical Support
Processing
No tiered
customer
support
Returned emails
& phone calls within
2 hours guarenteed
Support from
trained intelligent
people
We use an old-school philosophy when
communicating with your team:
Ready to Integrate
Unlimited Users
-Customized Access Restrictions
Customizable Management Reports
& Transparent Invoicing
Encrypted & Secure
Accessible and Uncomplicated
BACKGROUND CHECK APPROVED
RiskAssessmentGroup.com
(866) 777-1114