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#INBOUND1
4
OUTBOUND CALLING FOR
THE INBOUND OBSESSED
Trish Bertuzzi
President & Chief Strategist
Inside sales builder,
writer, and thinker.
@bridgegroupinc
TRISH
BERTUZZI
#INBOUND14
Outbound = better deals
+ASP -win rate -sales cycle
#INBOUND14
How do you define
Inbound?
#INBOUND14
MORE
LESS
#INBOUND14
#INBOUND14
OLD SCHOOL
#INBOUND14
NEW, OLD SCHOOL
#INBOUND14
OLD, NEW SCHOOL
#INBOUND14
#INBOUND14
NEW SCHOOL IPOS:
2007-14
#INBOUND14
I
M
P
A
C
T
#INBOUND14
#INBOUND14
#INBOUND14
#INBOUND14
Sound familiar?
#INBOUND14
4 Problems and Solutions
#INBOUND14
Qualify contact
not the company
1 2 3 4
#INBOUND14
Others: CRO & CFO
#INBOUND14
#INBOUND14
Processing or
prospecting?
#INBOUND14
#INBOUND14
#INBOUND14
#INBOUND14
Qualify company,
not the contact
1 2 3 4
#INBOUND14
#INBOUND14
#INBOUND14
#INBOUND14
#INBOUND14
#INBOUND14
Treating
chicken sh*t
like chicken salad
1 2 3 4
#INBOUND14
#INBOUND14
#INBOUND14
What does the
inbound rep do?
#INBOUND14
#INBOUND14
Those who
focus, win
1 2 3 4
#INBOUND14
No firmo, nurture
Give reps leeway
#INBOUND14
#INBOUND14
Telling the
same story…
1 2 3 4
#INBOUND14
#INBOUND14
#INBOUND14
#INBOUND14
Be interesting,
be relevant
1 2 3 4
#INBOUND14
#INBOUND14
ontact
ompany
onversation
starter
#INBOUND14
Saying the exact
same thing
to different people
1 2 3 4
#INBOUND14
CTO CFO CRO
#INBOUND14
CTO CFO CRO
#INBOUND14
Processing or
prospecting?
#INBOUND14
Story, media,
and cadence
1 2 3 4
#INBOUND14
#INBOUND14
CTO CFO CRO
#INBOUND14
#INBOUND14
Phone
Email
Ghosting
#INBOUND14
#INBOUND14
#INBOUND14
4 PILLARS
Qualify company, not the contact
Those who focus, win
Be interesting, be relevant
Story, media, and cadence
#INBOUND14
Questions?

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OUTBOUND CALLING FOR THE INBOUND OBSESSED [INBOUND 2014]