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Ask a Reseller: Chris
June 25, 2015
Shift from Yellow Pages
● Before 2005 - National sales director for
yellowpages.com. Traveled to train
how to sell the Internet and YP.com
● 2005-2006 - Yellowpages was bought by
Bell South and AT&T. The only position
was premise sales - print was dying and
yp.com wasn’t great fit for small
businesses.
● 2006 - Chris and partner started your
agency
Initial Focus on Large Accounts
● 2006-2009 - Focused on large accounts
○ Walgreens, Home Depot
○ Initial focus was showing big brands
how to contact vendors to build
events in store locations.
○ Everything was working fine but
they realized there were too many
decision makers.
● 2010 Pivot - Decided to put their 15-20
years of experience with SMB to work
Pros and Cons of big accounts
Pros
● Bigger budgets. Monthly
retainers were $10k or more.
Cons
● Long sales cycles
● Too many decision makers
● Hard to get stuff done
You never thought of this idea
● Started off by hanging out at
Lowes
● Would look for contractors who
didn’t have websites on their
trucks
● He was confident about his
product and would strike up a
conversation - fearless
Other ways to start lead gen
● Start your own weekly / biweekly meeting at a local
restaurant / bar
● Camp out at starbucks and see people making sales
presentation
● Be an educator before you get the business
● Meetup.com
○ Don’t start the meetup trying to sell.
○ Once you explain SEO and Internet marketing… they will
often start asking questions.
Continue lead gen
Next thing
● Pick a vertical (category)
● Service industry person
○ Focused on people that worked on
homes
○ Get as many clients as possible
● Plenty of money if you aren’t greedy
● You got to have the infrastructure to
scale when you are going after smaller
clients
Sales Techniques
● Chris to review sales techniques
Questions
1. How many internal staff and sales reps do you have working for you?
2. What types of businesses are the most appropriate for SEO programs in your opinion?
3. What is the best selling point?
4. What are your best conversion tools you use to get clients to sign up?
5. How long do you make them commit to for the program?
6. How do you pare down your service offerings and price to be able to work with a small business that has little
money to spend on SEO?
7. Need a great way to explain to a customer the value of this type of investment... I have reports but would like to
quantify it better if possible.
10. What is the key to close a sale?
11. How do find the best success prospecting? Cold calling? Door to door? Networking events? Seminars/Conferences?

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The Whole Trick to SUCCESS in the SEO BUSINESS is..

  • 1. Ask a Reseller: Chris June 25, 2015
  • 2. Shift from Yellow Pages ● Before 2005 - National sales director for yellowpages.com. Traveled to train how to sell the Internet and YP.com ● 2005-2006 - Yellowpages was bought by Bell South and AT&T. The only position was premise sales - print was dying and yp.com wasn’t great fit for small businesses. ● 2006 - Chris and partner started your agency
  • 3. Initial Focus on Large Accounts ● 2006-2009 - Focused on large accounts ○ Walgreens, Home Depot ○ Initial focus was showing big brands how to contact vendors to build events in store locations. ○ Everything was working fine but they realized there were too many decision makers. ● 2010 Pivot - Decided to put their 15-20 years of experience with SMB to work
  • 4. Pros and Cons of big accounts Pros ● Bigger budgets. Monthly retainers were $10k or more. Cons ● Long sales cycles ● Too many decision makers ● Hard to get stuff done
  • 5. You never thought of this idea ● Started off by hanging out at Lowes ● Would look for contractors who didn’t have websites on their trucks ● He was confident about his product and would strike up a conversation - fearless
  • 6. Other ways to start lead gen ● Start your own weekly / biweekly meeting at a local restaurant / bar ● Camp out at starbucks and see people making sales presentation ● Be an educator before you get the business ● Meetup.com ○ Don’t start the meetup trying to sell. ○ Once you explain SEO and Internet marketing… they will often start asking questions.
  • 7. Continue lead gen Next thing ● Pick a vertical (category) ● Service industry person ○ Focused on people that worked on homes ○ Get as many clients as possible ● Plenty of money if you aren’t greedy ● You got to have the infrastructure to scale when you are going after smaller clients
  • 8. Sales Techniques ● Chris to review sales techniques
  • 9. Questions 1. How many internal staff and sales reps do you have working for you? 2. What types of businesses are the most appropriate for SEO programs in your opinion? 3. What is the best selling point? 4. What are your best conversion tools you use to get clients to sign up? 5. How long do you make them commit to for the program? 6. How do you pare down your service offerings and price to be able to work with a small business that has little money to spend on SEO? 7. Need a great way to explain to a customer the value of this type of investment... I have reports but would like to quantify it better if possible. 10. What is the key to close a sale? 11. How do find the best success prospecting? Cold calling? Door to door? Networking events? Seminars/Conferences?