2. National Voices
⢠Insert pic of
presenter
Jeremy Taylor
CEO, National
Voices
@NVTweeting
@JeremyTaylorNV
www.nationalvoices.org.uk
3. National Voices
⢠The coalition of charities that stands for:
⢠People being in control of their health and
care
⢠An integral role for the third sector
4. Why do we need people powered
approaches?
⢠Health creation is powerfulâŚ
⢠Unfortunately it doesnât eliminate
sickness, disease, disability, frailty, and
death! Millions of people live with long
term conditions.
⢠But âasset-basedâ â or people powered -
approaches make a big difference
⢠What is your role?
5. Questions for participants
⢠How familiar are you with people
powered approaches to health &
wellbeing?
⢠How important do you think they are?
⢠How important is it for you to embrace
these approaches in your own work?
⢠How much difference can you make by
doing so?
6. The basis in law
⢠Health & Social Care Act 2012 â duties to
involve patients & carers in care & treatment
decisions â and public involvement in
commissioning
⢠Care Act 2014 â duty to promote individualâs
wellbeing, with guidance on care planning and
personal budgets etc
⢠Social Value Act 2012 â duty on
commissioners to consider wider social,
economic, environmental benefits
7. The basis in evidence
Partnering and enabling people delivers better results.
Evidence-backed approaches for improving outcomes
include:
⢠Shared decision making
⢠Personalised care and support planning
⢠Education for self management
⢠Peer support
⢠Health coaching
⢠Group activities
⢠Asset based approaches in a health context
8. Primary care Living with long term condition/s I have a written care plan 3.2% 2016 (July)
Inpatient care I was as involved as I wanted to be in decisions
I was as involved as I wanted to be in decisions (learning
disability)
56% (2016)
definitely
49% (2015) yes
definitely
I was asked to give my views 19% yes 2016
Community
mental health
The person who coordinates my care does it well 60% 2016
I have definitely agreed with someone from the services what
care I will receive
43% 2016
I was as involved as I wanted to be in decisions 56% yes definitely
36% yes to some
extent 2016
Adult social
care
How I am helped or treated makes me think & feel better about
myself
61% 2014-15
I feel in control of my daily life 77% 2015-16
End of life care Staff always treated the dying person with dignity and respect 60% (doctors)
2016
54% (nurses)
Services definitely worked well together in the last 3 months â at
home
41% 2015
Services definitely worked well together in the last 3 months â at
hospital
31% 2015
9. Making it real: whole system
responses
⢠Act & invest in line with the evidence of what
works â and the law. Make it a priority
⢠Target the things that matter to people,
measure what matters, hold people to account
for it
⢠Pay for outcomes that matter to people
⢠Train the workforce in asset-based approaches
12. What can I do? Values & mind-set
⢠Wanting to improve things
⢠Valuing what matters to people
⢠Focusing on those with the most to gain (worst
outcomes, least access etc)
⢠Valuing what people can contribute
⢠Being humble (âI donât want a service, I want a
life!â)
⢠Itâs about social leadership
13. What can I do? Some practices
⢠Having better conversations
⢠Collaborating
⢠Setting shared goals and reviewing progress
⢠Forming networks â team up with like minded
colleagues
⢠Making friends with your third sector (and 1st &
2nd)
14. Some resources
Realising the Value Programme
⢠https://improvement.nhs.uk/resources/realising-value-person-and-
community-centred-approaches-healthcare/
NHS England guidance on involving people in health and care
⢠www.england.nhs.uk/participation/involvementguidance/
Six principles for engaging people and communities
⢠https://improvement.nhs.uk/resources/Six-principles-for-engaging-
people-and-communities/
NSUN: National Involvement Standards
⢠http://www.nsun.org.uk/assets/downloadableFiles/4pi.-ni-standards-
for-web.pdf
WOW Exchange â case examples of charities helping people live well
https://www.nationalvoices.org.uk/wellbeing-our-way/wow-exchange
15. Questions for participants
⢠How familiar are you with people
powered approaches to health &
wellbeing?
⢠How important do you think they are?
⢠How important is it for you to embrace
these approaches in your own work?
⢠How much difference can you make by
doing so?