How OD can support the wellbeing of our staff

1. How Organisational Development (OD) can
support the Health and Wellbeing of our
colleagues during and beyond COVID-19
Virtual Community Meeting
17th June 4pm
#Caring4NHSpeople
Welcome to our weekly wellbeing session:
The health and wellbeing of our NHS people during the
Covid-19 response

2. Introduce yourself in the chat box
Say:
• Who you are
• Where you are today
• Your job role
• Share one memorable moment from
these wellbeing sessions
• Send to “all participants”
To join the wellbeing community list, click on
the link at
http://horizonsnhs.com/caring4nhspeople/
#Caring4NHSpeople

3. Our Wellbeing Community: https://tribe.horizonsnhs.com/
#Caring4NHSpeople

4. Introduce yourself in the chat box
Say:
• Who you are
• Where you are today
• Your job role
• Share one memorable moment from
these wellbeing sessions
• Send to “all participants”
To join the wellbeing community list, click on
the link at
http://horizonsnhs.com/caring4nhspeople/
#Caring4NHSpeople

6. Introduce yourself in the chat box
Say:
• Who you are
• Where you are today
• Your job role
• Share one memorable moment from
these wellbeing sessions
• Send to “all participants”
To join the wellbeing community list, click on
the link at
http://horizonsnhs.com/caring4nhspeople/
#Caring4NHSpeople

7. How Organisational Development (OD) can
support the Health and Wellbeing of our
colleagues during and beyond COVID-19
Virtual Community Meeting
17th June 4pm
#Caring4NHSpeople
Welcome to our weekly wellbeing session:
The health and wellbeing of our NHS people during the
Covid-19 response

8. Aims of the Wednesday sessions
• Offer support, ideas, knowledge and
wisdom to those with a role in
supporting the health and wellbeing of
our staff
• Share the range of wellbeing support
activities that are available
• Connect with each other and
collectively build our community of
those who support the health and
wellbeing of our health and care staff Photo by Petr
Macháček on Unsplash

9. • Welcome – Elizabeth Nyawade & Zoe Lord
• Update on the National Support Offer – Sonya Wallbank
• OD Mindsets for Health & Wellbeing - Dr Paul Taylor-Pitt & Karen Dumain
• Conversation with – Paul, Karen & Helen Bevan
• Call to action & closing remarks - Elizabeth Nyawade & Zoe Lord
#Caring4NHSpeople

10. The team today
Chat box facilitators
Contributors
Zoe Lord
Facilitator
s Social Media
Leigh Kendall
Elizabeth Nyawade
Paul Woodley
Technical hosts
Zarah Mowhabuth
Tej Riat
YouTube host
Dr Sonya
Wallbank
Dr Helen
Bevan
Louise Pratt
Karen
Dumain
Dr Paul
Taylor-Pitt
Lynsey OgilvieIan BainesCheryl Samuels Steph Foley
#Caring4NHSpeople
#Caring4NHSpeople

11. An update on
the National
Wellbeing Offer
Dr Sonya Wallbank
Health and Wellbeing Clinical Lead,
NHS England & Improvement
#Caring4NHSpeople

12. National Helpline National Text line Apps and self help People.nhs.uk
website
Number of calls:
3220
Number of
conversations:
1542
Downloads: 125,427 Downloads: 156,909
Most visited pages during June
• Support Now
• Supporting our working carers
• Coaching and mentoring for leaders
• Communicating with children about COVID-19
• Resources for balancing home schooling and working
Frequent issues:
• Have I failed because I need help?
• Relationships/family worries
• Summer and how to cope with children
off
• Anxiety/stress
• Money/practical concerns
• Mental and physical health concerns
• Loss/bereavement issues
Coming up:
- Guide for individuals and teams returning from
shielding
- Framework and resources to support impact of
work discussions
- Partnership with Invictus Games – using sport to
support families and individuals with their
recovery
- Best Place to Work – ensuring we join up our
people teams behind the scenes to support
organisations with their most pressing issues
Uptake and information 17th June 20
#Caring4NHSpeople

13. Vulnerability factors – knowing these helps you
to be attuned to your/others risks
• The commitment we have to our jobs
• Over working
• Unclear Expectations
• Conflicted expectations
• Threat/change to job role
• Lack of personal control
• Hostile atmosphere
• Defensive atmosphere
• Unethical environment
• Lack of communication
#Caring4NHSpeople

14. What does
resilience
look like?
Emotionally intelligent
- able to connect but
not be overwhelmed
by others
Able to deal with
change
Positively engaged
with the workplace
High expectations of
themselves and others
Measured behaviours
Clear and open
communications
Demonstrates problem
solving skills
Positive life narrative
Utilises rules and
consequences e.g. sets
boundaries
Volunteers but able to
recognise own
limitations

15. 15 |
How do I
retain
resilience?
#Caring4NHSpeople

16. What is your main role in supporting the wellbeing
of NHS people and/or people in partner
organisations?
Pick the MAIN one
POLL
If you are on YouTube or the poll doesn’t work for you on Zoom, write your number in the chatbox
1. Health and wellbeing lead
2. Occupational Health
3. Trade Union or Professional Association
4. Organisation Development (OD)
5. Diversity and Inclusion lead
6. Psychologist
7. Workforce/HR
8. Line manager/leader/non-exec
9. Coach
10. Other (please specify in the chatbox)

17. Which organisation do you represent?
Pick the MAIN one
POLL
If you are on YouTube or the poll doesn’t work for you on Zoom, write your number in the chatbox
1. VCSE sector (Voluntary, Community &
Social Enterprise)
2. NHS provider organisation
3. Social care and/or care home
4. Integrated care system or equivalent
5. NHS commissioning organisation
6. Patient, carer or family member
7. Primary Care
8. Academic Organisation
9. Other public sector
10. Private sector or self employed
Other (please specify in the chatbox)

18. What has been your key moment of
insight from these webinars?
Our sessions…
1. Launch & Leadership
2. Managing Stress
3. Recovery Phase [British Army & Manchester
bombing]
4. Supporting our BAME colleagues
5. Remote Workforce
6. Psychological Safety
7. Psychological Support & Ebola
8. The National Support Offer
9. Working Parents
10. Supporting Leaders

19. Our Wellbeing Community:
https://tribe.horizonsnhs.com/
#Caring4NHSpeople
To join the mailing list of people who
get the information about this
community:
http://horizonsnhs.com/caring4nhspeople/
#Caring4NHSpeople
Staying in touch…

20. To be entered into a draw for
a 30 minute coaching session
with one of the presenters
Please answer our
sensemaker survey asking
about your experience
supporting staff wellbeing
during Covid-19
*survey takes
just 10 minutes!*
The survey will be posted in the chat box
during this webinar and will also be
emailed to those on our mailing list.

21. Karen Dumain
National Organisational
Development Lead, Co-
Lead Do OD
OD Mindset for Health
and Wellbeing
Dr Paul Taylor-Pitt
Assistant Director OD
NHS Employers
#Caring4NHSpeople #NHSDoOD

22. @NHSE_DoOD
Do OD: Stimulating theory and practice
Know OD. Be OD. Do OD.

23. @NHSE_DoOD

24. Action Research
Appreciative
Inquiry
Change &
Transformation
Complexity
Theories
Conflict
Management
Theory
Culture Change
Decision
Making Theory
Diagnostic OD Dialogic OD
Diversity &
Inclusion
Models
Gestalt Theory
Group
Dynamics
Human System
Dynamics
Leadership
Theory
Mergers &
Acquisitions
Motivation
theory
Organisation
Behaviour
Organisation
Design
Process
Consulting
Psychodynamic
Theory
Social
Construction
Theory
Strategy
Planning &
Execution
Systems theory
Talent
Management
Team
Development
@NHSE_DoOD

25. #NHSDoOD
An OD Mindset is….
Less More
Either / or Both / and
Deficit focus Strengths based
Sense giving Sense making
Giving answers Posing questions
Change management Co-production

26. #NHSDoOD
“As a CEO I need good
OD. I need to know what
I’m trying to change and
how we will collectively
create an outstanding
organisation”
Acute Trust CEO

27. #NHSDoOD

28. #NHSDoOD

29. #NHSDoOD

30. #NHSDoOD
The
Power
of OD
Practical &
People
Strategy &
Capability
Culture &
Behaviour
Equality &
Social
Justice
Systems &
Processes
Micro &
Macro
Navigating
Complexity

31. #NHSDoOD

32. #NHSDoOD
Health &
Wellbein
g
OD
HR
QI
L&DLeaders
Line
Managers
Peers

33. #NHSDoOD
How will investing more in health and wellbeing enable the organisation to deliver its promises to patients and staff?
What is it about our organisational culture that helps or hinders achievement of better wellbeing?
Where are the opportunities to promote and highlight where teams are doing it well?
Three ‘OD’ questions to take away:

35. In Conversation with…
Dr Helen Bevan
Chief Transformation Officer
NHS Horizons
Dr Paul Taylor-Pitt
Assistant Director OD
NHS Employers
Karen Dumain
National Organisational
Development Lead, Co-
Lead Do OD
#Caring4NHSpeople

36. Very helpfulNot helpful
To what extent has today’s session been useful in
your own role supporting staff health and wellbeing
during and after Covid-19?
POLL
If you are on YouTube or the poll doesn’t work for you on Zoom, write your number in the chatbox

37. Please share in the chat box
one practical action are you
going to take following our
session today.
#Caring4NHSpeople