Presentation about R4Resident
Service Provider for Resident Engineering, Quality Support, Supply Chain Support, Logistic Support in Europe for Over Sea Customer/Supplier
3. Company
Profile
WHO
WE
ARE
R4Resident
is
a
professional
service
provider
for
manufacturer’s
suppliers
suppor3ng
the
automo3ve
industry
on
European
market.
PROFESSIONALITY
With
more
than
10
years
of
experience
in
different
fields
of
automo3ve
industry,
we
are
your
professional
and
global
partner
in
Europe
in
Resident
Engineering
QUALITY
GUARANTEE
Quality
is
our
passion.
We
dedicate
our
full
passion
and
know-‐how
to
provide
seamless
communica3on
and
real-‐3me
solu3ons
to
you
and
your
clients’
technical,
logis3cs
and
quality
control
ambi3ons.
4. Loca3on
CENTRAL
IN
EUROPE
We
are
headquartered
in
Ludwigswinkel,
Rhineland
Pala3nate
state
of
Germany
close
to
the
French
border.
This
central
loca3on
in
Europe
enables
us
to
respond
to
our
customers
requirements
in
minimal
defined
&me.
5. Founder’s
Profile
Holger
Zimmer
Educated
as
Mechanic
Engineer
(in
Machining
Process)
1984-‐1989
4
years
working
as
mechanic
engineer
in
service
team
in
Catharpillar/
Zeppelin
Germany
1989-‐1992
3
years
experience
with
special
purpose
machinery
1993-‐1995
5
years
of
studies
and
work
experience
with
Motorbike
and
Bicycle
mechanic
1995-‐2000
Switched
to
Automo&ve
Industry
since
2001
9
years
of
exper3se
as
individual
service
provider
2001-‐2008
Project
Manager
and
Resident
Engineer
at
Sonima
2008-‐2011
Resident
Engineer
Germany
at
Enkei
2009
/
Europe
2010-‐2011
6. Founder’s
Profile
Holger
Zimmer
ACTIVITIES:
Coordina3on
of
sor3ng
and
rework
ac3vi3es;
Coordina3on
of
material
inspec3on
tests;
Repor3ng
and
failure
analysis
reports;
Quality
gates
etablishment
in
customer‘s
produc3on
Project
Management:
(APQP
/
Follow
up
from
Prototype
to
SOP
),
etc.
Supply
Chain
Management:
(Follow
up
complex
logis3c
of
N55
and
M278
project)
VW
1.6l
(
Customer
Borg
Warner/assy
waste
gate
)
BMW
N55
(
Customer
Borg
Warner/assy
waste
gate)
Daimler
M278
(
Customer
HTT/assy
waste
gate
)
Audi
W36
/
W37
(
Customer
HTT/assy
heat
sheeld
)
8. Our
Service
Resident
Engineering
We
will
provide
a
resident
representaUve
who
represent
your
company
at
your
customer
in
Europe
We
will
support
and
held
communica3on
to
your
customer
on
following
topics:
• Commercial
issues
• Technical
issues
• Quality
issues
• Logis3c
issues
9. Our
Service
Project
Management
Follow
up
of
each
new
project
at
your
customer
• Visit
your
customer
for
Kick
of
Mee3ng
• Visit
your
cutomer
for
Project
Review
Mee3ng
• Follow
up
with
APQP-‐System
• Communica3on
of
technical
or
design
change
proposal
• Transfere
of
2D
and
3D
data‘s
over
FTP
server
• Follow
up
your
PPAP/PSW
parts
and
results
• Support
on
logis3c
and
technical
issue
aier
SOP
10. Our
Service
Quality
and
Logis3c
Service
We
provide
you
a
full
service
packet
with
our
cooperaUon
partner
• Trouble
shoo3ng
in
quality
and
logis3c
issues
• Organiza3on
of
sor3ng
and
rework
ac3vi3es
• Establishment
of
containment
ac3on
(CSL1/2
ac3vi3es)
• Providing
special
equipment
and
tool
• Organisa3on
of
material
analysis,
measurements
and
special
test‘s
• Follow
up
Ac3on
plan
within
periodic
reviews
at
your
customers
facility
• Transfer
of
suspect
parts
to
your
Quality
Team
• Stock
and
Scrap
Management
at
your
customer
and
consignee
warehous
11. Our
Coopera3on
Partner
QL/DL
:
Warehousing
/
Logis3c
/
Repacking
/
Quality
services
Nova
Transports:
Seafreight
/
Airfreight
/
Logis3c
Ackermann
CAD-‐Kostruk&ons
GmbH:
Applica3on
and
Design
Engineering
Allard:
CMM
Measurment
/
PPAP
Documenta3on
/
Cer3fied
Company
BMB:
Material
Analysis
/
X-‐Ray
Test
/
Ultra
Sonic
Test
/
Eddy
Current
Test
Sonima:
Warehousing
/
Assembly
/
Repacking
/
Supply
Chain
Managemment
ISI-‐Quality:
Sor3ng
&
Rework
/
Firewall
/
Project
Management
/
Quality-‐
Services