Learn how to build a Lean learning culture at every level of your organisation. In this presentation from the LEGO enthusiast and Agile Coach at King Hakan Forss, you will discover how the Improvement Kata and Coaching Kata can form the foundational habits of a Lean learning organisation. You will be introduced to two core habits and how they will help you to create an organisation of learners that will improve your business.

1. Wax on,
wax off
KATA- Habits for Lean learning
Håkan Forss, Agile Coach @ King, @hakanforss
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

2. What is a Kata?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

3. What is a Kata?
Synthesizing thought and
behavior in skillful action;
the metacognition of
reflection in action
Ikujiro Nonaka - Managing Flow
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

4. Wax on, wax off
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

5. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

6. © King.com Ltd 2015 – Commercially confidential
Håkan Forss
Agile Coach
@hakanforss

7. I’m a huge LEGO fan!
DISCLAIMER
LEGO® is a trademark of the LEGO
Group, which does not sponsor,
authorize or endorse this presentation.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

8. © King.com Ltd 2015 – Commercially confidential
We make great games
About King
Page 8

9. © King.com Ltd 2015 – Commercially confidential Page 9
Some stats and facts
1.000.000.000.000
463 million monthly active
users around the world
(Q1 2016)
Approximately 1.4 billion
average daily game plays across
our games (Q3 2015)
More than 1 trillion levels played!
3 games in the top 15 grossing games
on the Apple App Store and on Google Play in the US in Q1 2016
About King

10. © King.com Ltd 2015 – Commercially confidential
We make great games
About King
Page 10
2000Employees (approx. Q1 2016)
King has offices and studios in
Stockholm, London, Barcelona,
Bucharest, Malmo, Berlin,
Singapore, Seattle, San
Francisco, Malta, Tokyo, Seoul
and Shanghai.

11. Thank you
© King.com Ltd 2015 – Commercially confidential
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

12. Create ”muscle memory”
for continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

14. Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

15. Vision
Current
Condition
Target
Condition
Challenge
Target
Condition
Target
Condition
Target
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

16. Vision: To boldly go where no brick has been before!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

17. Current Condition

18. Challenge: …We choose to go to the moon in this decade…
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

19. Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

20. Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

21. Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

22. Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

23. Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center
Mission:AS11 Roll:44 Frame:6548
Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

24. Challenge
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Current
Condition

25. Current
Condition
Challenge
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

26. Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition

27. Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition

28. Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition

29. Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition

30. Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition

31. Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition

32. Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition

33. Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition

34. Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition

35. experiment
Verb /ɪkˈsper.ɪ.ment/
to try something in order
to discover what it is like
or find out more about it.
What is an Experiment?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

36. experiment
Verb /ɪkˈsper.ɪ.ment/
to try something in order
to discover what it is like
or find out more about it.
What is an Experiment?
Good enough for now,
safe enough to try!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

37. © King.com Ltd 2015 – Commercially confidential
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

38. Thank you
© King.com Ltd 2015 – Commercially confidential
Puff
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

39. © King.com Ltd 2015 – Commercially confidential
Oh, I did NOT
expect that!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

40. The sound of learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

41. Hypothesis
Prediction
Experiment
Observation
Learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

42. Prediction
Observation
Observation
+
Δ
-Δ
Hypothesis
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

43. Expect at least 50% of the
experiments should not give the
expected result
This is when we REALLY learn!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

44. © King.com Ltd 2015 – Commercially confidential
#fail
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

45. © King.com Ltd 2015 – Commercially confidential
#fail
First Attempt In Learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

46. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

47. Leader coaching the learners
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

48. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

49. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

50. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

51. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

52. True Lean/Agile Leadership style
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

53. A STORY
Names and places has been changed to protect the guilty
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

54. Not so fast
Not so motivated
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

55. Faster
Motivated
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

56. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

57. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

58. POSITIVE- GREEN
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

59. POSITIVE- GREEN
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

60. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

61. NEGATIVE - RED
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

62. NEGATIVE - RED
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

63. GREEN
GREEN
RED
RED
Reality
Measured
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

64. GREEN
GREEN
RED
RED
Reality
Measured
POSITIVE
NEGATIVE
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

65. GREEN
GREEN
RED
RED
Reality
Measured
FALSE POSITIVE
FALSE NEGATIVE
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

66. Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

67. GREEN is really
GREEN
RED is really RED
The Vision
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

68. The ChallangeRED is really RED
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

69. Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

70. Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by:
Actual Condition PDCA Cycle Records
Obstacle parking lot
???
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

71. We don’t really know!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

72. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

73. Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by:
Actual Condition
70% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

74. Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

75. What is our next
Target Condition?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

76. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

77. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

78. Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
70% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

79. Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

80. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

81. Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
70% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
1) What is the Target Condition?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

82. Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
70% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
2) What is the Actual Condition now?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

83. Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
70% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
3) What Obstacles do you think are preventing
you from reaching the target condition?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

85. Target Condition
40% that should
have been
Current Condition
70% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

86. Obstacle 1
Obstacle 2
Obstacle 3
Obstacle 4

87. Obstacle 1
Obstacle 2
Obstacle 3
Obstacle 4
Which One are you addressing now?

88. Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
65% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
4) What is your Next Step (next experiment)
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

89. 4) What is your Next Step (next PDCA/experiment)
What do you Expect?
5) When can we go and see what we
have learned from taking that step?

90. Target Condition
40% that should
have been
Current Condition
70% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

91. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

92. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

93. 1) What was your Last Step?
2) What did you Expect?
3) What Actually Happened?
4) What did you Learn?
Learning

94. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

95. Target Condition
40% that should
have been
Current Condition
65% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

96. Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
65% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

97. Still not so fast
Motivation is still low
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

98. Obstacle 1
Obstacle 2
Too busy to improve!!
Obstacle 3
Obstacle 4
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

99. Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
65% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
MEET EVERY DAY
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

100. Target Condition
40% that should
have been
Current Condition
60% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

101. Target Condition
40% that should
have been
Current Condition
55% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

102. Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
55% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
MEET AS SOON
AS DONE
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

103. Target Condition
40% that should
have been
Current Condition
50% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

104. Target Condition
40% that should
have been
Current Condition
45% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

105. Target Condition
40% that should
have been
Current Condition
40% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

106. Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
40% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
MEET AS SOON
AS DONE
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

107. More improvements
Motivation is high
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

108. Rocks !!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

109. Thank you
© King.com Ltd 2015 – Commercially confidential
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

110. Create ”muscle memory”
for continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

111. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

112. Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

113. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

114. Thank you
© King.com Ltd 2015 – Commercially confidential
Q & AHåkan Forss
Mail: hakan.forss@king.com
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com