4. 4
Cost Concepts
• Cost: The expense to the
restaurant when the service
is rendered.
Example:Salary
Rent
Food cost
License fees
5. 5
Cost Concepts
• Fixed Cost: cost that is
unaffected by sales volume.
Example: Insurance
Real state taxes
Depreciation
Ads
Administration
6. 6
Cost Concepts
• Variable Cost: Related to
increase in business volume.
Examples: Food cost
Beverage cost
Bonus
Part time & over time
• As restaurant sales increases,
variable cost will increase; as
sales decreases, variable cost
should decrease.
7. 7
Cost Concepts
• Fixed costs are normally
noncontrollable, while the
variable cost are
controllable.
• Some fixed costs are
controllable, such as
electricity bill, telephone,
water, advertising &
promotions.
8. 8
Cost Concepts
• Prime cost: is the cost of food, cost of
beverage & cost of labor.
• It is the most important cost to control.
10. 10
Sales Concepts
• Sales: Revenue resulting from
the exchange of product &
service for value.
Examples: Food Sales
Beverage sales
Display rent
Party arranged
11. 11
Sales Concepts
• Total sales by group: sales
of all items in one category.
Example:Beverage sales
Main course sales
Appetizers sales
Sweets sales
12. 12
Sales Concepts
• Total sales by waiter: total
sales by a waiter in a specific
period such as lunch or dinner,
a week or a month.
• Total sales per table: on a
monthly basis to compare the
result of the restaurant with
the competitors.
13. 13
Sales Concepts
• Average sale per
customer: is the result
of dividing total sales
by the number of
customers.
• Turn over: number of
tables occupied at a
specific period.
14. 14
Sales Concepts
• Sales mix: average sales of one menu
item compared with other items in the
same group.
Example: Lemon juice 20%
Apple juice 12%
Cola 23%
Total beverage sales =100%
16. 16
Cost Control
• Cost control: process used by managers
to regulate cost & guard against excessive
costs.
• Cost control is an on going process.
• It is to ensure that the restaurant is
profitable
19. 19
Food Purchasing Control
• Two kinds of food:
– Perishable: short shelf life.
• Example: Fresh meat
Fresh chicken
Milk
– Nonperishable: long shelf life.
• Example: Canned foods
Sugar
Salt
20. 20
Food Purchasing Control
• Perishable food will spoil
shortly.
• Perishable food has to be
used at the time of purchase.
• Non perishable food can be
purchased to keep enough
supply for long period of time.
21. 21
Food Purchasing Control
• Food purchased has to be
according to standard
specifications.
• Benefits of specifications:
– Requirements determined in
advance.
– Useful in menu preparation.
– Avoid conflict between the
restaurant & the supplier.
– Facilitate the inspection of food.
22. 22
Food Purchasing Control
• Example of a product specification:
Sugar: White color
Fine particles
No visible clotting
Amount per bag 50 kg ± 0.25 kg
23. 23
Food Purchasing Control
1. Control of purchasing perishable foods:
• Par stock: Quantity of food needed to
meet forecasted period.
• Par stock of perishable food has to be
recorded daily (Market Quotation List)
24. 24
Food Purchasing Control
• Example of a Market Quotation List:
On Hand Products Par To Order
2 Fillet chicken 20 18
1 Chicken breast 10 9
6 Chopped beef 7 1
25. 25
Food Purchasing Control
2. Control of purchasing nonperishable
foods:
• Nonperishable foods quantity is
controlled in order to:
– Not to order too much stock & reduce cash
flow on hand.
– Elimination of some possibilities for theft.
– Reduction of storage space.
26. 26
Food Purchasing Control
• It is important to label the space
for nonperishable.
• Bin Card: Record quantities In &
quantities issued during
operation
27. 27
Spaghetti
In Out Balance
Date Qty Date Qty
1/11/2006 20 1/11/2006 2 22
2/11/2006 3 19
3/11/2006 4 15
4/11/2006 1 14
5/11/2006 2 12
6/11/2006 4 8
7/11/2006 5 3
8/11/2006 20 8/11/2006 3 20
Food Purchasing Control
28. 28
Food Purchasing Control
• Periodic Order Method:
– Order regularly
• Periodic Order Method:
Amount required to the upcoming period
-
Amount presently in hand
+
Amount wanted on hand to at the end of the period to last until the next
delivery.
=
Amount to order
29. 29
Food Purchasing Control
• Example of Periodic Order Method:
40 cans required for the next week
-
12 cans on hand
+
15 cans to be left at the end of the week
=
43 cans to be ordered on this date.
because cans in cartons each of 24 cans, so order 2
cartons = 48 cans
30. 30
Food Purchasing Control
• Price quotations are obtained
thru computer which is linked
with the central kitchen & the
warehouse (Stock program).
• Always purchase the product of
best value for money.
33. 33
Food Receiving Control
• During receiving, inspect
quantity, quality & price.
– Inspect quantity according to
ordered.
– Inspect quality against product
specification.
– Inspect price according to
purchase order.
34. 34
Food Receiving Control
• The time the product received it should be
added to the stock on hand (Stock
software).
• Products shall be stored immediately.
• In case of any damage after receiving, do
not add it to available stock.
36. 36
Food Storing Control
• Products shall be stored
according to the
recommended temperatures
as follow:
– Refrigerated 1 – 5 C
– Frozen -18 C
– Dry 10 – 21 C
• Food shelf life will be
maximized when stored at the
correct storing temperature.
37. 37
Food Storing Control
• All products received in a
sealed package shall be
divided into portions &
packed immediately.
• Storage area, shelves &
stands shall be clean at
all time.
• Handle gently to avoid
damage.
38. 38
Food Storing Control
• Keep frequently used
items readily
available.
• Fix definite location
for each item.
• Rotate stock
according to FIFO.
39. 39
Food Storing Control
• Refrigerator, freezer
& storeroom shall all
kept closed & locked
to avoid pilferage.
• Stored items shall be
marked with the
delivery date.
40. 40
Food Storing Control
• Chef has to fill a form to issue
needed items from storeroom.
• Storeroom is open at specified
time for a limited period.
• Storage areas has to be inspected
by restaurant management on a
regular basis.
42. 42
Food Production Control
• Standard portion size:
– Weight
Example: Steak 0.200 kg
Cucumber 0.010 kg
– Volume
Example Milk 0.250 L
– Count
Example: Cheese 1 slice
Egg 1 pc
43. 43
Food Production Control
• The weight portion size is the most
common.
• Portion size is essential for making recipes
44. 44
Food Production Control
• Importance of standard portion size:
– Uniformity of meals served.
– Reduce argument between front of the house
& kitchen.
– Reduce cost of excessive quantity.
– Food & beverage cost control.
45. 45
Food Production Control
• Standard recipe ensures
the consistency of quality.
• Standard recipes has to be
posted on the bulletin to
avoid human error.
• Standard recipe will help in
cost control.
46. 46
Food Production Control
• Cost of each ingredient in the recipe has
to be calculated.
• Standard portion cost=
Purchase price per unit
Number of portions per unit.
47. 47
Food Production Control
• Standard portion cost:
Example: suppose that 1 egg is needed to make
omelet, what is the portion cost of egg?
Purchasing price of case = 1.8 JD
Number of portions per case = 24 eggs
so, Standard portion cost = 1.8/24
= 0.075 JD
48. 48
Food Production Control
• Yield: is the cost of standard portion.
• Yield percentage =
Number of portions X Portion size
Quantity
49. 49
Food Production Control
• Sales Forecasting: using data
to predict the upcoming sales.
• Sales forecasting:
– Avoid purchasing unnecessary
quantities.
– Arrange enough portions for
production.
– Control the number of
employees needed.
50. 50
Food Production Control
• Sales forecast:
– First step: predict the total sales expected for
the next week according to historical data.
Take weather & special events into
consideration.
Example: To forecast the sales of Monday
4th Dec 2006, it can be compared
with Monday 27th Nov 2006.
51. 51
– Second step: predict the sales
volume for each item. Compare
the selling percentage of one
item with all other items for easy
calculations.
– Third step: forecast has to be
reviewed by the manager & his
assistant.
– Fourth step: review the forecast
on a daily basis & make
amendments needed.
Food Production Control
52. 52
Food Production Control
• Inspecting production
problems:
– Check void sheet &
reason for
cancellation.
– Check portion
inventory (number of
portions used) &
compare it with
number of meals sold.
– On-site supervision.
53. 53
Food Production Control
• Employees’ meals:
– Not to be added to food cost.
– Each day has a prescribed
amount of money.
55. 55
Monthly Inventory & Monthly Food
Cost
• Monthly, the manager
shall make a Physical
Inventory.
• Physical Inventory:
counting the actual
numbers on hand.
• Actual amount
available has to be
converted into money.
56. 56
Monthly Inventory & Monthly Food
Cost
• Example of a physical inventory:
Opening inventory 30/11/2006 10 cans X 1 JD = 10 JD
+
Purchase during the month 60 cans X 1 JD = 60 JD
=
Total available 70 cans X 1 JD = 70 JD
-
Closing inventory 31/12/2006 20 cans X 1 JD = 20 JD
=
Units sold 50 cans X 1 JD = 50 JD
57. 57
Monthly Inventory & Monthly Food
Cost
• Monthly food cost:
Opening inventory
+
Food purchase during the month
=
Total available
-
Closing inventory
=
(units sold) Cost of food
• Cost % = Cost of food
Sales of food
58. 58
Monthly Inventory & Monthly Food
Cost
• Food cost during the day:
– It has to be checked frequently.
– Causes for any more or less food cost has to
be recorded on a daily basis.
– Corrective action has to be taken on the spot.
– Preventive measures taken to avoid
reoccurrence.
59. 59
Monthly Inventory & Monthly Food
Cost
• Inventory turnover: How often food inventory
is consumed by restaurant during an
accounting period.
• Used to evaluate the adequacy of stored
products.
61. 61
Monthly Inventory & Monthly Food
Cost
• Example of inventory turnover:
opening inventory 15 JD
closing inventory 20 JD
food cost 35 JD
Average inventory = 15 + 20 = 17.5 JD
2
Inventory turnover = 35 = 2
17.5
Inventory turnover is 2 times during the month.
62. 62
Monthly Inventory & Monthly Food
Cost
• Not all items turnover twice a month but
this is average.
• It will be done at the end of the month.
63. 63
Monthly Inventory & Monthly Food
Cost
• Daily food cost:
– Food cost has to monitored daily.
– Daily food cost = Cost of food consumed – Cost of employee meals
– Food Cost% = Food cost
Food sales
– Food Cost% to date= Food cost to date
Food sales to date
64. 64
Monthly Inventory & Monthly Food
Cost
• Cost of each group has to be monitored on
a daily basis.
• Actual food cost has to be very close to
standard food cost (± 1% accuracy).
• Potential saving: difference between the
standard & actual food cost.
66. 66
Labor Cost Control
• Labor trunover: number of
employees departing compared
with total number of employees.
• Higher employee turnover means
more cost:
– Cost of advertising
– Cost of hiring
– Cost of orientation
– Cost of training
67. 67
Labor Cost Control
• Reducing turnover:
– Scheduled training
– Pleasant work
environment
– Assign responsibility
– Recognition
68. 68
Labor Cost Control
• Employee scheduling:
– Weekly.
– Adjust one day before.
– Better done by line supervisor.
– No more employees, no less.
69. 69
Labor Cost Control
– Scheduling is according to:
• Difficulty of task done
• Skills & knowledge of employees
• Sales forecast
• Station
• Preparation needed
• Hours of operation (breakfast, lunch, or dinner)
• Weather
• Availability of management
– Total number of employees in a shift has to be
adjusted according to sales forecast
70. 70
Labor Cost Control
• Part time employees has to be employed & used
smartly.
• Duties of employees will be calculated in hours.
• More training results in highly skilled employees,
results into less number of employees in a shift,
results into less labor cost.
74. 74
Water Consumption
– Follow procedures of cleaning & sanitization.
– Monitor irresponsible use of water.
– Check pipes for any leakage.
– Make sure aerators are installed.
76. 76
Telephone
– It is not allowed to use the company
telephone (land line nor mobile) for personal
use.
– Make your business calls short & direct to the
point.
– Use the mobile to call on mobile.
78. 78
Handling Equipment
– Handle each machine or utensil according to
procedures & manufacturers’ directions.
– Unused machines & utensils has to be stored
properly.
– Corrective maintenance has to be done by
technician in case of any problem.
– Make sure of the adherence to preventive
maintenance schedule.
79. 79
Food cost
Beverage cost
Labor cost
Electricity
Water
Telephone
Maintenance
Quality of food
Quality of service
Speed of service
Value of food
Cleanliness
food Safety