A well structured survey on Mobile usage.

1. COVER LETTER
Dear participant,
My name is Himanshu shekhar. I am pursuing my B.tech(hons)+M.tech (ECE) from Lovely
Professional university. You are invited to participate in a survey entitled: MOBILE USAGE.
This survey is conducted to gather information on consumer’s mobile phone usage and the other
features used apart from making phone calls. The following questionnaire is developed to ask you
a few questions regarding Mobile usage. It is my hope questions in this questionnaire will not let
you bored and all the question are general. There are no identified risks from participating in this
research. So you can free express your views on the following questions.
Participation in this research is completely voluntary and you may refuse to participate without
consequence. Questionnaire is well structured and contain set of 20 questions which are designed
to aid my research. Out of twenty questions nineteen questions are objective one and only one
question is descriptive. This survey will take only two minutes to complete. If you would like to
know the results of this research. Thank you for your consideration. Your help is greatly
appreciated.

2. 1. Gender:
Male Female
2. Do you own a mobile?
Yes No
3. Currently you own a:
Company Model Purchased in (year)
Nokia
Samsung
Apple
Motorola
Micromax
Sony Ericssion
Any other then specify ………............
4. How much did you pay for it (in rupees)?
1000-5000 5001-10000 10001-15000 15000-20000 >20000
5 Why did you choose this model?
Prize Function Size and weight Appearance Trend Advertisement
Other(please specify) ……………………………………………………………………………………………………..
6. What brand of mobile phone you own previously.
Company Reason to leave this
Nokia
Apple
Samsung
Motorola
Micromax
Sony Ericssion
Any other then specify ………………………..
7. How much time do you spend on your mobile phone on average in a day (calls only)?
Less than 30 minutes 30 minutes to 1hrs 1hrs to 2hrs 2hrs to 3hrs >3hrs
8. Do you use any other features of your mobile phone? If so, how much time do you spend on this
feature?
Don’t use it >30 minutes 1hrs-2 hrs 2hrs-3hrs  3hrs
Internet browsing
Music
Text messaging
Gaming
Camera
Other utilities

3. 9. Which of these is your favorites feature. scale of 1 to 6? (6 = extremely satisfied)?
Internet browsing/Application Music text messaging Gaming Camera
Other utilities (please specifies) ……………………………………………………………..
10. Do you consider this feature to be an important part of mobile phones?
Yes I wouldn’t buy it without this feature Yes it is rather important
No it is not really important No it is not important at all
11. What is your primary purpose for using internet on your mobile phone? Please rank your answers
from 1 to 4: 1 is the most frequent purpose and 4 is the least frequent
To browse WWW To read news To read/send e-mails To use online applications
12. What would you describe as the main benefits of using internet on your mobile phone?(Several
answers possible – 3 answers at the max)
Its accessible everywhere I can search for information that I need urgently
It is a way to pass my time It allows me to use online utilities when I am out
13. Which mobile operator do you use?
Airtel Vodaphone DoCoMo Idea Videocon
Reliance BSNL other (specify)…………………….
14. How satisfied are you with your provider on a scale of 1 to 5? (5 = extremely satisfied)
15. Why did you choose this provider?
Good network coverage Brand image low denomination recharge and full
recharge option innovative tariff plans customer service
16. Which is your favorite service provider?
Airtel BSNL Vodaphone DoCoMo Idea Reliance Others (specify)…..
17. Do you use your mobile phone while driving?
Never Just when sms comes only when answering a call
18. Your dream mobile and its features (rate on scale 1-6)(6=extremely satisfied)
Brand name Camera music Gaming Battery life Apps Other(specify)
19. Are you worried about the possible health risks of using mobile phones?
Yes No
20. What measures you take to prevent yourself from health hazard.
…………………………………………………………………………
Registration No. ……….......