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5 principles to create digital products people love
Hillert #create
© Hillert
2
1. Discover & validate
The customer
Personas
Characteristics
Needs
Current behavior
Pain
IT usage
Use Cases
Pain
Needs
Wishes
User Experience
User Workflow
Customer journey
Interactions
Design
© Hillert
3
2. Always start with WHY
WHY will the product
make a difference in
the person‘s life?
HOW will the product
deliver value?
WHAT does the
product do for the
user?
© Hillert
4
3. Involve the best team
And work integrated
PM
Personas
Use Cases
User Stories
Customer Validation
Analytics
UX
User Workflow
Customer journey
Interactions
Design
A/B Testing
DEV
Development
Bug Tracking
Testing
Operations
Components
Product
© Hillert
5
4. Create a product with a vision in mind
Step-by-step with customer involvement
MVP nMVP 4MVP 3MVP 2MVP 1
Vision
© Hillert
6
5. Lean product management
Build, measure, learn
Build
MeasureLearn

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#create digital products people love - 5 principles

  • 1. 5 principles to create digital products people love Hillert #create
  • 2. © Hillert 2 1. Discover & validate The customer Personas Characteristics Needs Current behavior Pain IT usage Use Cases Pain Needs Wishes User Experience User Workflow Customer journey Interactions Design
  • 3. © Hillert 3 2. Always start with WHY WHY will the product make a difference in the person‘s life? HOW will the product deliver value? WHAT does the product do for the user?
  • 4. © Hillert 4 3. Involve the best team And work integrated PM Personas Use Cases User Stories Customer Validation Analytics UX User Workflow Customer journey Interactions Design A/B Testing DEV Development Bug Tracking Testing Operations Components Product
  • 5. © Hillert 5 4. Create a product with a vision in mind Step-by-step with customer involvement MVP nMVP 4MVP 3MVP 2MVP 1 Vision
  • 6. © Hillert 6 5. Lean product management Build, measure, learn Build MeasureLearn