This document summarizes a presentation about disrupting the status quo in healthcare and better supporting people's health journeys. The presentation discusses picking unexpected combinations to meet people's needs, ensuring context and sponsorship for disruptions, and empowering people through technology. It emphasizes thinking exponentially, taking action, and caring about how people feel in order to sustainably accelerate change. The overall message is that small disruptions through understanding people can challenge traditional approaches and better support health.

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05/04/2018Ecoute & Engagement 4
… est une promesse que l’on PEUT tenir
* Si ce n’est pas aujourd’hui, quand alors?

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6. CHALLENGING THE STATUS QUO AS HEALTH JOURNEY PARTNER
Jan LISKA, Head of HR Practice Adoption & Implementation
DISRUPTING WITH PURPOSE

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Let’s talk about
purpose…

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Life is a health journey with its ups and downs, and its challenges.
These can be big or small, lifelong or momentary. Everyone, from children to elder people can be facing health
challenges and needs, wherever they are.

13. Video 30s « How do you do? »

14. DISRUPTION
DATEPRESENTATION TITLE 14

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Disrupting with
care…

16. INFLUENZA
CREATES
ADDITIONAL
COMPLEXITY FOR
PEOPLE LIVING
WITH DIABETES
AND THE CARE
ECOSYSTEM
http://who.int/diabetes/global-report/WHD2016_Diabetes_Infographic_v2.pdf?ua=1
Diepersloot RJ, Bouter KP, Hoekstra JB. Diabetes Care. 1990 Aug;13(8):876-82
Gupta S, et al. Infect Dis Clin North Am. 2007 Sep;21(3):617-38, vii.
Bouter KP, Diabetes Res Clin Pract 1991;12:61-8.
Allard R, Diabetes Care 2010;33:1491-3.
https://www.gov.uk/government/publications/influenza-the-green-book-chapter-19

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1st learning:
Pick up the unexpected yet
feasible combination from what’s
around and meet people where
they are

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courtesy of L. Züllig, Duke University, USA
only1/3 of research
evidence gets ever
implemented
SUSTAINING CARE INNOVATION

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October 29th 2014

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2nd learning:
Context matters and even the
most purposeful disruption can’t
deploy without sponsorship

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Source WHO

26. Video 3 min « Good Morning Sanofi »

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Powered by people…

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… inspiring care
science

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3rd learning:
« For colleagues, by colleagues »
may be the most powerful
disruption in technology age

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* Si ce n’est pas aujourd’hui, quand alors?
DISRUPTING WITH PURPOSE: CHALLENGING THE STATUS QUO AS HEALTH JOURNEY PARTNER

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In the real world, when people have to manage
their conditions, they’re not skilled at self-
management, nor are they utilizing their
treatments appropriately
• 50% of health outcomes are determined by behavior, yet HCPs
do not consider this part of their job1
• 30% of people don’t fill prescriptions for chronic conditions2
• 50% of people with a chronic disease don’t take their medication
as prescribed3
1Bipartisan Policy Center, 2012; Volpp, Kevin. NEJM Catalyst, 2016
2Tanblyn et al. Annals of Internal Medicine, 2014
3WHO, 2003
Digital technologies and exponential innovation
pace have transformed the appropriation and
consumption of health & care
EMPOWERED PEOPLE… … NOT ALWAYS ABLE TO SELF-MANAGE
BEHAVIOR MATTER MORE THAN EVER BEFORE
October 2nd 2018DISRUPTING WITH PURPOSE: CHALLENGING THE STATUS QUO AS HEALTH JOURNEY PARTNER

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DELIVERING HEALTH OUTCOMES AT SCALE
October 2nd 2018DISRUPTING WITH PURPOSE: CHALLENGING THE STATUS QUO AS HEALTH JOURNEY PARTNER
BIG DATA AND POPULATION HEALTH PATIENT ACTIVATION MEASURE
Source: J. Hibbard – Patient Activation Measure (PAM)Source: H. Bosworth, Duke University
Data Science & Behavioral Science
By positive support of behavioral change, digital enables both individual and
collective outcomes

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* Si ce n’est pas aujourd’hui, quand alors?
Think
Do
Feel
October 2nd 2018DISRUPTING WITH PURPOSE: CHALLENGING THE STATUS QUO AS HEALTH JOURNEY PARTNER

36. Think
Do
Feel

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1st takeaway:
THINK
exponentially
to empower
people
October 2nd 2018DISRUPTING WITH PURPOSE: CHALLENGING THE STATUS QUO AS HEALTH JOURNEY PARTNER

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2nd takeaway:
What matters is
what you
actually DO
October 2nd 2018DISRUPTING WITH PURPOSE: CHALLENGING THE STATUS QUO AS HEALTH JOURNEY PARTNER

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3rd takeaway:
Dare to care
about how
people FEEL
October 2nd 2018DISRUPTING WITH PURPOSE: CHALLENGING THE STATUS QUO AS HEALTH JOURNEY PARTNER

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What if words were one
of the next big things in
chronic condition care?
October 2nd 2018DISRUPTING WITH PURPOSE: CHALLENGING THE STATUS QUO AS HEALTH JOURNEY PARTNER

41. Video 3 min « Language matters »

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Accelerating change…
Making it real and sustainable…
October 2nd 2018DISRUPTING WITH PURPOSE: CHALLENGING THE STATUS QUO AS HEALTH JOURNEY PARTNER

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* Si ce n’est pas aujourd’hui, quand alors?
DISRUPTING WITH PURPOSE: CHALLENGING THE STATUS QUO AS HEALTH JOURNEY PARTNER
What do you deeply believe
in?