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BUILD YOUR GROWTH SYSTEM
Alex Le
Confidential • No Disclosure • 1
BUILD YOUR GROWTH SYSTEM
Alex Le
Confidential • No Disclosure • 2
ADAPT
WORKING AT REDDIT, I USUALLY GET
ONE OF TWO RESPONSES
Confidential • No Disclosure • 3
“OMG I Love Reddit! I am a part of this
community that does amazing things!”
Confidential • No Disclosure • 4
Passionate communities organize to drive
change via Reddit.
➔ A single comment on Reddit launched
600 Earth Day Marches on
r/MarchForScience
➔ $1.25M raised for Bernie Sanders on
r/SandersForPresident
Confidential • No Disclosure • 5
Movements start on Reddit
Reddit leverages communities of experts to answer the
world’s questions. Answers rise to the top with our unique
voting and scoring system.
➔ 200M monthly visits to questions pages
➔ 50% of all SEO visits go to questions
➔ Our biggest community, r/askreddit, is Q&A focused
➔ 78,000+ AMAs in 2016
Confidential • No Disclosure • 6
The World’s questions get answered
Confidential • No Disclosure • 7
Fandoms unite in real-time
From local soccer teams to the major eSports,
fandoms cheer and clash in real-time on Reddit
➔ 60K+ concurrents for World Series Live
Threads
From Coachella to ComicCon to colleges to
cities, millennials connect via location based
communities
Redditors organize up to the minute
information for breaking stories.
➔ 180K Concurrents: Election-2016
➔ 160K: Turkish Coup
➔ 48K: Hurricane Harvey
Confidential • No Disclosure • 8
Real Breaking News
Reddit has a community for every interest in
the world. For any given topic, the world’s
best conversations live on Reddit.
● 50k Daily Active Communities
● Evergreen topics large and small grow
organically
● Trending communities capture the
global zeitgeist
Confidential • No Disclosure • 9
The Interest Graph is here
It all happens globally
Reddit is surpassed only by Facebook,
Youtube, and Google in the US
according to Alexa.com traffic rankings.
Global rank is 7th, despite no active
work towards i18n.
Confidential • No Disclosure • 10
4th
US Rank
7th
Global Rank
Reddit is home to the most passionate
communities on the planet
Confidential • No Disclosure • 11
THE OTHER RESPONSE I GET IS...
Confidential • No Disclosure • 12
2005
2009
2013
2017
Confidential • No Disclosure • 17
Confidential • No Disclosure • 18
Confidential • No Disclosure • 19
BLACKOUT
2015
Confidential • No Disclosure • 20
Confidential • No Disclosure • 21
Reddit is home to the most passionate
communities on the planet
YES, THIS IS OUR COMMUNITY.
Confidential • No Disclosure • 22
Growth Team
/groTH tem/ n.
A group within the company that rapidly iterates on the
product experience to create more DAU.
I joined in 2015 to work on growth...
Confidential • No Disclosure • 23
Confidential • No Disclosure • 24
ABOUT ME
➔ Products I’ve created have reached
100M+ MAU
➔ Learned growth at Zynga
➔ VP of Product @ Netflix is my guru
➔ Two companies founded and
acquired
Confidential • No Disclosure • 25
I have a system…
Experiment Continuously. Iterate Rapidly.
Confidential • No Disclosure • 26
OUR COMMUNITY’S PASSION WAS
IMPORTANT TO UNDERSTAND...
Confidential • No Disclosure • 27
...BUT IT WAS SLOWING US DOWN
Confidential • No Disclosure • 28
HOW DO WE ITERATE QUICKLY WITH
A VOLATILE COMMUNITY?
Confidential • No Disclosure • 29
WE HAD TO BUILD A NEW SYSTEM
FOR GROWTH
Confidential • No Disclosure • 30
1UNDERSTAND YOUR GROWTH ENGINE
Confidential • No Disclosure • 31
WHEN DID REDDIT RUN
IT’S FIRST A/B TEST?
Confidential • No Disclosure • 32
11 YEARS AFTER IT STARTED
Confidential • No Disclosure • 33
JANUARY 2016
Confidential • No Disclosure • 34
Confidential • No Disclosure • 35
Hypothesis Driven Product Management
Experiment Continuously. Iterate Rapidly.
Confidential • No Disclosure • 36
Hypothesis Driven Product Management
Experiment Continuously. Iterate Rapidly.
QUARTERLY OKR:
Confidential • No Disclosure • 37
RUN 20 EXPERIMENTS
Confidential • No Disclosure • 38
Control Top 3 Posts Top Post Banner CarouselTop Post Layover
Top PostsControl Engaging Subs Related Subs
Confidential • No Disclosure • 39
We launched a lot since the last meeting!
M.compact View Test
Default Design Test
Media Preview Test
New Tab Test
Hidden Thumbnails Test
More Links Test
Cookie Based Frontpage Test
Fake Velocity Test
Top Level Comments
Preview all Images
Default Subreddit Test
11 Experiments!
Confidential • No Disclosure • 40
Related subreddit improve MPVS by 4% for SEO Traffic
Confidential • No Disclosure • 41
...but DAU remained flat...
Confidential • No Disclosure • 42
Reddit is home to the most passionate
communities on the planet
Confidential • No Disclosure • 43
Control Top 3 Posts Top Post Banner CarouselTop Post Layover
Top PostsControl Engaging Subs Related Subs
A LOT of experiments, very few learnings
R/ATBGE
Confidential • No Disclosure • 44
Confidential • No Disclosure • 48
The Reddit Growth Engine
➔ Discovery helps redditors find what they love.
➔ The same tools help creators, brands, pubs,
and advertisers build their audience.
➔ Redditors share content and drive growth.
➔ Search engines index Reddit UGC.
➔ Publishers mine Reddit for stories.
Confidential • No Disclosure • 49
➔ Visitors from all of our funnel sources
become engaged Redditors.
➔ Through discovery, Redditors find new
verticals to contribute content and new
communities form, starting the cycle anew.
Confidential • No Disclosure • 50
The Reddit Growth Engine
Gaming
News & Politics
Communities
Q&A
Learning
Sports
Fitness & Health
TV & Movies
Images & GIFs
The engine increases the breadth and depth of our communities
Confidential • No Disclosure • 51
Reddit is home to the most passionate
communities on the planet
Confidential • No Disclosure • 52
Confidential • No Disclosure • 53
Hypothesis Driven Product Management
Experiment Continuously. Iterate Rapidly.
Confidential • No Disclosure • 54
TAKEAWAYS
➔ Take time to understand YOUR
engine
➔ Do research. Look at historicals. Talk
to people.
➔ Don’t experiment before you’re
ready. It’s expensive!
2BOIL THE FROG
Confidential • No Disclosure • 55
WHEN DID REDDIT LAUNCH IT’S
OFFICIAL MOBILE APPS?
Confidential • No Disclosure • 56
11 YEARS AFTER IT STARTED
Confidential • No Disclosure • 57
APRIL 2016
Confidential • No Disclosure • 58
Confidential • No Disclosure • 59
Confidential • No Disclosure • 60
Confidential • No Disclosure • 61
Confidential • No Disclosure • 62
Confidential • No Disclosure • 63
Confidential • No Disclosure • 64
Confidential • No Disclosure • 65
Confidential • No Disclosure • 66
Reddit is home to the most passionate
communities on the planet
R/STARTLEDCATS
Confidential • No Disclosure • 67
Confidential • No Disclosure • 68
Confidential • No Disclosure • 69
Confidential • No Disclosure • 70
Reddit Video Rollout
Confidential • No Disclosure • 71
10% of users 30% of users 100% of users
Painted
Door
Full FeatureGA
ALPHA BETA
Reddit Video Rollout
Confidential • No Disclosure • 72
10% of users 30% of users 100% of users
Painted
Door
Full FeatureGA
ALPHA BETA
OUTRAGE IS A NETWORK EFFECT
Confidential • No Disclosure • 73
Reddit Video Rollout
Confidential • No Disclosure • 74
Invite only
10 Subs
Open Signup
300 Subs
Everyone
All Subs
Painted
Door
Full FeatureGA
ALPHA BETA
Confidential • No Disclosure • 75
Confidential • No Disclosure • 76
Reddit is home to the most passionate
communities on the planet
Confidential • No Disclosure • 77
Confidential • No Disclosure • 78
TAKEAWAYS
➔ Change is hard. Don’t startle people
➔ Learn to do it the right way for your
ecosystem.
Confidential • No Disclosure • 79
OVERALL
➔ Growth systems are good.
➔ But you need to tailor them to your problem space.
Reddit is home to the most passionate
communities on the planet
Confidential • No Disclosure • 80
Confidential • No Disclosure • 81
Thank you!

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ALEX LE - TO BUILD GREAT PRODUCTS, BUILD THIS STRONG, SCALABLE SYSTEM FIRST

  • 1. BUILD YOUR GROWTH SYSTEM Alex Le Confidential • No Disclosure • 1
  • 2. BUILD YOUR GROWTH SYSTEM Alex Le Confidential • No Disclosure • 2 ADAPT
  • 3. WORKING AT REDDIT, I USUALLY GET ONE OF TWO RESPONSES Confidential • No Disclosure • 3
  • 4. “OMG I Love Reddit! I am a part of this community that does amazing things!” Confidential • No Disclosure • 4
  • 5. Passionate communities organize to drive change via Reddit. ➔ A single comment on Reddit launched 600 Earth Day Marches on r/MarchForScience ➔ $1.25M raised for Bernie Sanders on r/SandersForPresident Confidential • No Disclosure • 5 Movements start on Reddit
  • 6. Reddit leverages communities of experts to answer the world’s questions. Answers rise to the top with our unique voting and scoring system. ➔ 200M monthly visits to questions pages ➔ 50% of all SEO visits go to questions ➔ Our biggest community, r/askreddit, is Q&A focused ➔ 78,000+ AMAs in 2016 Confidential • No Disclosure • 6 The World’s questions get answered
  • 7. Confidential • No Disclosure • 7 Fandoms unite in real-time From local soccer teams to the major eSports, fandoms cheer and clash in real-time on Reddit ➔ 60K+ concurrents for World Series Live Threads From Coachella to ComicCon to colleges to cities, millennials connect via location based communities
  • 8. Redditors organize up to the minute information for breaking stories. ➔ 180K Concurrents: Election-2016 ➔ 160K: Turkish Coup ➔ 48K: Hurricane Harvey Confidential • No Disclosure • 8 Real Breaking News
  • 9. Reddit has a community for every interest in the world. For any given topic, the world’s best conversations live on Reddit. ● 50k Daily Active Communities ● Evergreen topics large and small grow organically ● Trending communities capture the global zeitgeist Confidential • No Disclosure • 9 The Interest Graph is here
  • 10. It all happens globally Reddit is surpassed only by Facebook, Youtube, and Google in the US according to Alexa.com traffic rankings. Global rank is 7th, despite no active work towards i18n. Confidential • No Disclosure • 10 4th US Rank 7th Global Rank
  • 11. Reddit is home to the most passionate communities on the planet Confidential • No Disclosure • 11
  • 12. THE OTHER RESPONSE I GET IS... Confidential • No Disclosure • 12
  • 13. 2005
  • 14. 2009
  • 15. 2013
  • 16. 2017
  • 17. Confidential • No Disclosure • 17
  • 18. Confidential • No Disclosure • 18
  • 19. Confidential • No Disclosure • 19 BLACKOUT 2015
  • 20. Confidential • No Disclosure • 20
  • 21. Confidential • No Disclosure • 21 Reddit is home to the most passionate communities on the planet
  • 22. YES, THIS IS OUR COMMUNITY. Confidential • No Disclosure • 22
  • 23. Growth Team /groTH tem/ n. A group within the company that rapidly iterates on the product experience to create more DAU. I joined in 2015 to work on growth... Confidential • No Disclosure • 23
  • 24. Confidential • No Disclosure • 24 ABOUT ME ➔ Products I’ve created have reached 100M+ MAU ➔ Learned growth at Zynga ➔ VP of Product @ Netflix is my guru ➔ Two companies founded and acquired
  • 25. Confidential • No Disclosure • 25 I have a system… Experiment Continuously. Iterate Rapidly.
  • 26. Confidential • No Disclosure • 26
  • 27. OUR COMMUNITY’S PASSION WAS IMPORTANT TO UNDERSTAND... Confidential • No Disclosure • 27
  • 28. ...BUT IT WAS SLOWING US DOWN Confidential • No Disclosure • 28
  • 29. HOW DO WE ITERATE QUICKLY WITH A VOLATILE COMMUNITY? Confidential • No Disclosure • 29
  • 30. WE HAD TO BUILD A NEW SYSTEM FOR GROWTH Confidential • No Disclosure • 30
  • 31. 1UNDERSTAND YOUR GROWTH ENGINE Confidential • No Disclosure • 31
  • 32. WHEN DID REDDIT RUN IT’S FIRST A/B TEST? Confidential • No Disclosure • 32
  • 33. 11 YEARS AFTER IT STARTED Confidential • No Disclosure • 33
  • 34. JANUARY 2016 Confidential • No Disclosure • 34
  • 35. Confidential • No Disclosure • 35 Hypothesis Driven Product Management Experiment Continuously. Iterate Rapidly.
  • 36. Confidential • No Disclosure • 36 Hypothesis Driven Product Management Experiment Continuously. Iterate Rapidly.
  • 37. QUARTERLY OKR: Confidential • No Disclosure • 37 RUN 20 EXPERIMENTS
  • 38. Confidential • No Disclosure • 38 Control Top 3 Posts Top Post Banner CarouselTop Post Layover Top PostsControl Engaging Subs Related Subs
  • 39. Confidential • No Disclosure • 39 We launched a lot since the last meeting! M.compact View Test Default Design Test Media Preview Test New Tab Test Hidden Thumbnails Test More Links Test Cookie Based Frontpage Test Fake Velocity Test Top Level Comments Preview all Images Default Subreddit Test 11 Experiments!
  • 40. Confidential • No Disclosure • 40 Related subreddit improve MPVS by 4% for SEO Traffic
  • 41. Confidential • No Disclosure • 41 ...but DAU remained flat...
  • 42. Confidential • No Disclosure • 42 Reddit is home to the most passionate communities on the planet
  • 43. Confidential • No Disclosure • 43 Control Top 3 Posts Top Post Banner CarouselTop Post Layover Top PostsControl Engaging Subs Related Subs A LOT of experiments, very few learnings
  • 44. R/ATBGE Confidential • No Disclosure • 44
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  • 48. Confidential • No Disclosure • 48
  • 49. The Reddit Growth Engine ➔ Discovery helps redditors find what they love. ➔ The same tools help creators, brands, pubs, and advertisers build their audience. ➔ Redditors share content and drive growth. ➔ Search engines index Reddit UGC. ➔ Publishers mine Reddit for stories. Confidential • No Disclosure • 49
  • 50. ➔ Visitors from all of our funnel sources become engaged Redditors. ➔ Through discovery, Redditors find new verticals to contribute content and new communities form, starting the cycle anew. Confidential • No Disclosure • 50 The Reddit Growth Engine
  • 51. Gaming News & Politics Communities Q&A Learning Sports Fitness & Health TV & Movies Images & GIFs The engine increases the breadth and depth of our communities Confidential • No Disclosure • 51
  • 52. Reddit is home to the most passionate communities on the planet Confidential • No Disclosure • 52
  • 53. Confidential • No Disclosure • 53 Hypothesis Driven Product Management Experiment Continuously. Iterate Rapidly.
  • 54. Confidential • No Disclosure • 54 TAKEAWAYS ➔ Take time to understand YOUR engine ➔ Do research. Look at historicals. Talk to people. ➔ Don’t experiment before you’re ready. It’s expensive!
  • 55. 2BOIL THE FROG Confidential • No Disclosure • 55
  • 56. WHEN DID REDDIT LAUNCH IT’S OFFICIAL MOBILE APPS? Confidential • No Disclosure • 56
  • 57. 11 YEARS AFTER IT STARTED Confidential • No Disclosure • 57
  • 58. APRIL 2016 Confidential • No Disclosure • 58
  • 59. Confidential • No Disclosure • 59
  • 60. Confidential • No Disclosure • 60
  • 61. Confidential • No Disclosure • 61
  • 62. Confidential • No Disclosure • 62
  • 63. Confidential • No Disclosure • 63
  • 64. Confidential • No Disclosure • 64
  • 65. Confidential • No Disclosure • 65
  • 66. Confidential • No Disclosure • 66 Reddit is home to the most passionate communities on the planet
  • 68. Confidential • No Disclosure • 68
  • 69. Confidential • No Disclosure • 69
  • 70. Confidential • No Disclosure • 70
  • 71. Reddit Video Rollout Confidential • No Disclosure • 71 10% of users 30% of users 100% of users Painted Door Full FeatureGA ALPHA BETA
  • 72. Reddit Video Rollout Confidential • No Disclosure • 72 10% of users 30% of users 100% of users Painted Door Full FeatureGA ALPHA BETA
  • 73. OUTRAGE IS A NETWORK EFFECT Confidential • No Disclosure • 73
  • 74. Reddit Video Rollout Confidential • No Disclosure • 74 Invite only 10 Subs Open Signup 300 Subs Everyone All Subs Painted Door Full FeatureGA ALPHA BETA
  • 75. Confidential • No Disclosure • 75
  • 76. Confidential • No Disclosure • 76
  • 77. Reddit is home to the most passionate communities on the planet Confidential • No Disclosure • 77
  • 78. Confidential • No Disclosure • 78 TAKEAWAYS ➔ Change is hard. Don’t startle people ➔ Learn to do it the right way for your ecosystem.
  • 79. Confidential • No Disclosure • 79 OVERALL ➔ Growth systems are good. ➔ But you need to tailor them to your problem space.
  • 80. Reddit is home to the most passionate communities on the planet Confidential • No Disclosure • 80
  • 81. Confidential • No Disclosure • 81 Thank you!