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The future of quality 
assessment 
UUK Members’ Meeting 
Madeleine Atkins 
Chief Executive, HEFCE 
Woburn House 
5 December 2014
Some Questions for 2025 
• How do we best secure world-leading 
teaching and learning? And support 
innovation and flexibility? 
• Can one concept of ‘quality’ still hold good? 
One QA system? For all providers? At all 
stages of their development? 
• How do we still achieve reasonable 
comparability of degree standards? 
• What recognition should we give to QA 
systems in other jurisdictions? Should HEIs 
have choice? 
• How should we detect and deal with 
inadequate quality or standards?
Important principles for QA in 2025 
• Recognises the autonomy of HEIs 
• Is based on co-regulation 
• Works well for different missions 
• Enables HEIs to be agile and responsive 
• Is risk-based and proportionate 
• Is clearly bounded and avoids ‘creep’ 
• Is affordable 
• Is intelligently operated with understanding 
of the cultures and norms in the sector 
• [Others?]
Current internal co-regulation mechanisms 
• HEIs’ own approval processes for new 
programmes 
• Regular (eg quinquennial) review of 
existing programmes including external 
expert and student inputs 
• Frequent review and modification of 
academic regulations under the single 
corporate actor principle 
• Review of courses against measures of 
student satisfaction, market demand, 
disciplinary developments, etc. 
• External Examiner system
Examples of current external mechanisms 
• The NSS, KIS and DLHE 
• PSRBs 
• Annual Monitoring Statements 
• Financial and governance 
requirements in the MAA 
• Annual data returns and audits 
• CUC Code of Practice 
• Home Office/UKVI procedures for 
Tier 4 licence and likely future 
monitoring for counter-terrorism 
compliance 
• League Tables
The current QA mechanisms 
• The Quality Code and Subject 
Benchmarks 
• Concerns procedure 
• Higher Education Review 
(HER) every six years
What might the sector look like in 2025? 
• Larger: greater diversity of providers, 
provision and delivery modes 
• New forms of internet-based learning 
• Stronger demands and expectations from 
students 
• Employers demanding more advanced 
knowledge, expertise and skills 
• New corporate and legal forms. New 
types of partnership and collaboration 
• Financial markets with greater stake 
• Presence in several jurisdictions and 
global delivery as routine
Some Questions for 2025 
• What confidence should students expect 
to take from the QA arrangements? 
• What confidence will employers seek from 
the QA arrangements? 
• What assurance should Government and 
the taxpayer take from the QA 
arrangements? 
• What value should the QA arrangements 
bring to HE providers?
Timetable for conducting the review 
Steering Group 
Two-phase sector & stakeholder 
engagement: 
• January 2015: initial discussion 
document 
Conferences, themed roundtables, and 
regional meetings 
• Post-election May 2015: Second 
document with options for consultation 
• Further engagement with sector and 
stakeholders from May to July 2015 
• September 2015: QA specification: 
Funding bodies decide whether, and if so, 
what to tender
Stimulating discussion 
• Seeing whether the Finch Report 
recommendations to strengthen 
the External Examiner system have 
been implemented and with what 
effect 
• Discussion piece on QA systems in 
our major competitor countries 
• Discussion piece on QA approaches 
in other sectors 
• Piece of work on the costs and 
value-for -money of the current QA 
system
What is happening in the meantime? 
• HEFCE will contract with the QAA for an additional year in 
2015-16 to allow time for the review process 
• Current quality assessment arrangements will continue up 
to 31st July 2016 
• Institutions scheduled to be reviewed in 2016-17 will be 
contacted by HEFCE in due course 
• Institutions can find their current review date on the QAA 
website
How to find out more 
e-mail 
Qualityassessmentreview@hefce.ac.uk 
Twitter http://twitter.com/hefce 
web-site www.hefce.ac.uk 
governance-hefce e-mail distribution list

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The future of quality assessment

  • 1. The future of quality assessment UUK Members’ Meeting Madeleine Atkins Chief Executive, HEFCE Woburn House 5 December 2014
  • 2. Some Questions for 2025 • How do we best secure world-leading teaching and learning? And support innovation and flexibility? • Can one concept of ‘quality’ still hold good? One QA system? For all providers? At all stages of their development? • How do we still achieve reasonable comparability of degree standards? • What recognition should we give to QA systems in other jurisdictions? Should HEIs have choice? • How should we detect and deal with inadequate quality or standards?
  • 3. Important principles for QA in 2025 • Recognises the autonomy of HEIs • Is based on co-regulation • Works well for different missions • Enables HEIs to be agile and responsive • Is risk-based and proportionate • Is clearly bounded and avoids ‘creep’ • Is affordable • Is intelligently operated with understanding of the cultures and norms in the sector • [Others?]
  • 4. Current internal co-regulation mechanisms • HEIs’ own approval processes for new programmes • Regular (eg quinquennial) review of existing programmes including external expert and student inputs • Frequent review and modification of academic regulations under the single corporate actor principle • Review of courses against measures of student satisfaction, market demand, disciplinary developments, etc. • External Examiner system
  • 5. Examples of current external mechanisms • The NSS, KIS and DLHE • PSRBs • Annual Monitoring Statements • Financial and governance requirements in the MAA • Annual data returns and audits • CUC Code of Practice • Home Office/UKVI procedures for Tier 4 licence and likely future monitoring for counter-terrorism compliance • League Tables
  • 6. The current QA mechanisms • The Quality Code and Subject Benchmarks • Concerns procedure • Higher Education Review (HER) every six years
  • 7. What might the sector look like in 2025? • Larger: greater diversity of providers, provision and delivery modes • New forms of internet-based learning • Stronger demands and expectations from students • Employers demanding more advanced knowledge, expertise and skills • New corporate and legal forms. New types of partnership and collaboration • Financial markets with greater stake • Presence in several jurisdictions and global delivery as routine
  • 8. Some Questions for 2025 • What confidence should students expect to take from the QA arrangements? • What confidence will employers seek from the QA arrangements? • What assurance should Government and the taxpayer take from the QA arrangements? • What value should the QA arrangements bring to HE providers?
  • 9. Timetable for conducting the review Steering Group Two-phase sector & stakeholder engagement: • January 2015: initial discussion document Conferences, themed roundtables, and regional meetings • Post-election May 2015: Second document with options for consultation • Further engagement with sector and stakeholders from May to July 2015 • September 2015: QA specification: Funding bodies decide whether, and if so, what to tender
  • 10. Stimulating discussion • Seeing whether the Finch Report recommendations to strengthen the External Examiner system have been implemented and with what effect • Discussion piece on QA systems in our major competitor countries • Discussion piece on QA approaches in other sectors • Piece of work on the costs and value-for -money of the current QA system
  • 11. What is happening in the meantime? • HEFCE will contract with the QAA for an additional year in 2015-16 to allow time for the review process • Current quality assessment arrangements will continue up to 31st July 2016 • Institutions scheduled to be reviewed in 2016-17 will be contacted by HEFCE in due course • Institutions can find their current review date on the QAA website
  • 12. How to find out more e-mail Qualityassessmentreview@hefce.ac.uk Twitter http://twitter.com/hefce web-site www.hefce.ac.uk governance-hefce e-mail distribution list