Updated Resume

1. HEATHER M. CLARK
St. Louis, MO 63126
(906)-322-4135 │ heathersummer2016@gmail.com
H R G EN ERA LIST
A resourcefulprofessional within-depthexperienceandknowledgewithinhumanresources andadministrative
fields. Able to utilize outstandingorganizational skills toensure efficiencywithinan organizationencompassing
all aspects of HR/administration. Capable of building strong internal communication links to foster positive
collaboration between various departments. Adept in fast-paced and high-pressure environments.
 Human Resources
 Employee Relations
 Employee Discipline
 Recruiting & Training
 Business Administration
 Communication Skills
 Database Management
 Schedule Coordination
 Client Services
 Process Improvement
 Interpersonal Skills
PR O F ESSI O N AL EX PER I EN C E
PRINCE TELECOM, New Castle, DE
(A National Sub-contracting Company for Comcast)
Human Resources Generalist (Oct. 2014 -May 2016)
 Offered support for Mid-Atlantic Region of national telecommunications company specializing in
installation of high-speed internet, home phone, cable television and home alarm installation.
 Provided support in all areas HR including staffing, recruiting,selection, hiring, compensation, training,
discipline, and termination.
 Assisted and counseled management on employee relations issues to include investigations and
extensive travel to all facilities within the region.
 Recruited all exempt and non-exempt positions in the region and conduct new hire orientation.
 Respond to unemployment compensation claims and coordinate hearings.
 Track all FMLA/LOA and light duty assignments nation-wide (70 locations/3,000 employees).
 Conduct employee file audits for unemployment claims and various other matters; ensure compliance
with company policies and procedures.
 Lead a Human Resources team including HR Benefits Specialist, HR Administrator, and HR Assistant
 Software applications: Microsoft Office (Word, Excel); HRIS (Ultipro); Payroll (ADP)
*MILITARY MOVE*
CATHOLIC CHARITIES, Fort Lauderdale, FL (Oct. 2012 – May 2014)
Human Resources Generalist (2012 - 2014)
 Conducted application process to completion including evaluations, interviews, and hiring.
 Coordinated and tracked unemployment claims and delivered guidance to program directors.
 Administered employee reviews, exit interviews, and assisted in team-facilitated new hire orientation
training.
 Communicated with employees on a daily basis and conducted monthly site visits related to employee
relations.
 Facilitated annual training such as OSHA, FLSA, Emergency Preparedness, and Safety of Field
Personnel.
 Software applications: Microsoft Office (Word, Excel) HRIS (Ultipro)
*MILITARY MOVE*
SEABULK TANKERS INTERNATIONAL, Fort Lauderdale, FL
Logistics Assistant – Temporary Contract (Sept. 2011 – Jan. 2012)
 Assisted in crewing four oil tankers and maintained complex scheduling requirements for the crew.
 Organized travel arrangements and corresponded with union representatives and laborers.

2. HEATHER MARIE CLARK Resume, Page 2
 Retrieved, filed, and maintained vital information from Seafarer’s International USCG and Merchant
Mariners websites for licenses, passports, and related documents necessary to sail.
 Performed state, federal, and county background checks for all new crew members.
 Software applications: Microsoft Office (Word, Excel) HRIS Oracle
FRANCISCAN CARE CENTER, Wilmington, DE
Human Resources Assistant – Temporary Contract (Jan. 2011-June 2011-two-week contract turned into 6 months)
 Reconfigured and maintained active employees’ files for Joint Commission audit.
 Scheduledmeetingsandappointmentsforsupervisorandprovided proposalson processimprovements.
 Drafted correspondence to supporting companies and employees.
 Provided first-line support for all office personnel relating to administration issues.
*MILITARY MOVE*
In Fall 2007 I decided to goback to school to pursue a Bachelor’s degree. I became a full-time student from Fall 2007
through Winter 2010.
METALS USA, Pittsburgh, PA
Human Resources Assistant (2004 - 2006)
 Enrolled new employees in medical, dental, vision, and life insurance.
 Administrated changes in benefits for 450 employees and coordinated open enrollment annually.
 Managed payroll for 12 locations throughout the Northeast on a weekly and bi-weekly basis.
 Approved checks for tuition reimbursement, tracked payroll deductions, and dealt with enquiries.
*MILITARY MOVE*
ED UC AT I O N & CER T I F I C AT I O N S
Bachelor’s Degree: Behavioral Science, Wilmington University, Wilmington, DE (2010)