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People-Centred Care
 Connecting Health and Labour: What
   Role for Occupational Health in
        Primary Health Care?

 WHO-TNO-Government of the Netherlands
       The Hague, Netherlands
          30 November 2011
Richard G. Roberts, MD, JD
Wonca President 2010-2013
Professor of Family Medicine, University of Wisconsin
TEL: +1 608 263 3598 Email: richard.roberts@fammed.wisc.edu
My questions:
• What does this mean for me?
• What can I do?
• What must I do?
My Needs And Goals
•   Access                     •   Convenience
•   A relationship (affable)   •   Continuity
•   Ability                    •   Competence
•   All-in-one                 •   Comprehensive
•   Appropriate                •   Context
•   Affordable                 •   Cost sensitive
Continuity
• Information
• Management
• Personal
TRUST
Make it easy for me
to do the right thing.

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Rt 2 people centered care

  • 1. People-Centred Care Connecting Health and Labour: What Role for Occupational Health in Primary Health Care? WHO-TNO-Government of the Netherlands The Hague, Netherlands 30 November 2011 Richard G. Roberts, MD, JD Wonca President 2010-2013 Professor of Family Medicine, University of Wisconsin TEL: +1 608 263 3598 Email: richard.roberts@fammed.wisc.edu
  • 2. My questions: • What does this mean for me? • What can I do? • What must I do?
  • 3. My Needs And Goals • Access • Convenience • A relationship (affable) • Continuity • Ability • Competence • All-in-one • Comprehensive • Appropriate • Context • Affordable • Cost sensitive
  • 6. Make it easy for me to do the right thing.