Hazem Abo Elfadl Mahmoud is seeking an entry-level IT Support position where he can gain experience working as part of a team. He graduated from Menoufia University in 2010 with a general grade of 66.3% and an excellent project grade of 97%. His technical skills include installing and configuring operating systems and applications, networking, hardware maintenance, and familiarity with Windows, Active Directory, and DNS/DHCP. He is MCSE and CCNA certified and has worked as a technical support engineer since 2013.

1. Hazem Abo Elfadl Mahmoud
Maka street From elmawaser s.t, hager el nawatya, Alexandria
hazem.aboelfadl@yahoo.com
Mobile: 01226933800
OBJECTIVE
I am seeking a position as an entry position as a (IT Support) where I can work in a
challenging environment and gain experience in working as part of a team.
EDUCATION Faculty
graduated from faculty of Computers and Information, Menoufia University
General grade : GOOD (%66.3)
Project Grade: Excellent (%97).
Graduation year : 2010
Courses
System Analysis, Operating systems, Software Engineering 1,
Software Testing, Computer Networks 1, Wireless Communications,
Relational Databases, computer peripherals ,Four courses in Java
Programming ,assembly ….etc
PERSONAL
SKILLS
• Developing plans and setting objectives
• communication skills with others
• presentation skills
• Work in groups
• planning and time management skills
• The ability to complete the work

2. • Respect for time and dates
• Problem solving
• Team Leader
TECHNICAL
SKILLS
• Installing and configuring computer hardware operating systems and
applications.
• Maintain the company’s network infrastructure.
• Installing, configuring and administering network technologies
• Responsible for networking, design, installation and maintenance services.
• TCP/IP networking and hardware maintenance and repair
• Configuring Computer Peripherals.
• Diagnose and resolve technical hardware and software issues.
• Familiar with Hardware maintenance.
• Ability to demonstrate superior knowledge of desktop computing
systems including operating systems, hardware, software packages and
utilities, computer control languages and commands.
• Familiar with Microsoft Windows client operating Systems installation,
configuration and troubleshooting.

3. • MCSA Installing and Configuring Windows Server® 2012
• Active Directory users and groups management.
• Backup Management, Reporting and Recovery
• Implementation and administration of DNS and DHCP.
Previous work
and experiences
• TE Data Advanced Technical support Engineer (10-2013 Till now)
TEData
Certificates
And courses
• MCSE: Microsoft Certified Systems Administrator. (Certified)
• CCNA : Cisco Certified Network Associate. (Certified)
• compaTIa A+ course: The A+ course covers maintenance of PCs,
fundamentals of hardware and operating system support and repair.
End To End Mobile Encryption(E2EME)
Description : The E2EME Application is to provide secure communication

4. GRADUTION
PROJECT
betweenUsers, this project aims to create atomic secure
data channel between two mobile phone.
E2EME Secure message is application for encryption of
outgoing SMS massages.
. TOOLS:
• NetBeans IDE6.9 Runs on Windows.
• Sun java Wireless ToolKit For CLDC(version 2.5).
• J2ME For Mobile Programming.
• The Bouncy Castle Crypto Package For J2ME.
Languages
Arabic Mather tongue.
English Good (write, read, speaking).
PERSONAL DATA
Gender: Male
Nationality: Egyptian
Military Status: Completed military service.
Date of Birth: 01-December -1988
Place of Birth: Egypt_alex