1. HAYLEY M. BENNETT
Address: 8015 Stonehinge Circle Apt 152, Indianapolis IN 46260
Cell: 253.686.0574
Email: Hbennett41104@gmail.com
International Specialist
International Specialist with 2 years of experience, excelling at import/export operations in all modes of
transportation and customer satisfaction. Flexible and hardworking in deadline-driven environments. Self-
motivated with exceptional communication and computer capabilities.
Education
Aug 2012- Dec 2014 Webber International University Babson Park, FL 33827
Bachelor of Science in Business Administration
Major in Marketing
Sep 2009- May 2012 Tacoma Community College Tacoma, WA 98405
Associates in Applied Arts and Sciences
Business Affiliations
Feb 2015- Present International Specialist
TOC Logistics International Indianapolis, IN 46241
 Coordinates domestic and international day-to-day logistics operations for TOC Logistics International
clients and worldwide agents.
 Assists and monitors logistics operations for domestic, ocean and air cargo movements.
 Independently handles all aspects of domestic import and export shipments by air or ocean.
 Tracks shipments and ensures that shipping instructions have been followed.
 Constantly interacts with parties involved on shipments by telephone and email, and provide accurate
and detailed reports to customer on status and exceptions.
 Assists with training other team members.
 Supports Transportation Management systems functionality and training.
 Identifies and implements continual improvement initiatives to enhance the performance of the
position, team,and company.
 Provide detailed and accurate support to Accounts Receivable for billing.
 Continually seek for high-level performance from vendors.
 Adhere and maintain precise records of milestones within existing process.
 Expert in operating CargoWise system.
Dec 2014- Feb 2015 Front End Assistant
Costco Wholesale Indianapolis, IN 46260
 Handled all customer relations’ issues in a gracious manner and in accordance with company policies.
 Welcomed customers into the store and helped them locate items.
 Educated customers about the brand to incite excitement about the company's mission and values.
 Determined customer needs by asking relevant questions and listening actively to the responses.
 Used time efficiently when not serving customers, including cleaning around my area of work,
organizing boxes, helping other cashiers, getting the membership cards before the customers approach
the cashier and asking if they would like a box for their products.
 Actively pursued personal learning and development opportunities.
 Follow management needs. Box run, go backs, cleaning front end, entrance door, exit door, carts,gas
station, food court, pushing carts,cart assist,stocker, promoting American Express,and executive
membership.

2. HAYLEY M. BENNETT
Address: 8015 Stonehinge Circle Apt 152, Indianapolis IN 46260
Cell: 253.686.0574
Email: Hbennett41104@gmail.com
Business Affiliations Continued
Jun 2010- Feb 2015 CrewTrainer/Customer Service Department
McDonald’s Washington, Florida, Indiana
 Train and develop new personnel in meeting high customer service standards within a fast paced
service environment.
 Mastered Point of Sales software.
 Analyze and use of customer feedback.
 Provide outstanding customer service.
 Close interaction with management to adhere restaurants vision.
 Certified in Food Safety.
 Receiving and restocking of restaurant merchandise.
 Cash handling.