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Hasan Mohammed Arif
Contact Address:
688/2/A,Baro Moghbazar
01st Floor, Dhaka-1217
Res :+8802-9340720
Cell: 01910-800800
Email: hmarif1@hotmail.com
Skype ID: hmohammadarif
Key Skills: Business Development, Sales & Marketing, Customer & Public Relations, Administration,
Project Management, Training & Knowledge Sharing, Product Planning & Analysis.
I have positively contributed in Sales & Marketing, Customer Services and Business Development where I added my
value to operations/infrastructures, projects, trade & logistic business also. I have managed to save company’s
significant amount of money and developing rich relationships with the clients along with solution providers also.
If you are searching for an Experienced Business Development or Senior Level Manager in of the above fields who
possesses strong commitment, devotion and excellent public relation you may please consider a one-to-one
interview. My overall experience, my commitment to clients and projects is unwavering, and my ability to interact
with teams & user team is outstanding.
It’ll be my pleasure if I contacted at any of yours convenient time to see if we have established mutual interest. In
the meantime, feel free to reach me through the above listed phone numbers or e-mail address.
Professional Profile:
Business Development and Sales Manager with an excellent accomplishments in delivering and growing
sales, marketing and revenue for any industry. Exceptionally strong value-based sales style, excellent
contract negotiation/closing skills and substantial client relationship building experience.
Current Organization:
I’m working as Head of Service under the SAS Enterprise, on of the largest garments digital printing machine
supplier in the Bangladesh. SAS Enterprise own the sole distributionship of The M&R Printing Companies
of USA; AEOON Digital Printing Tecnology of German; Mutho Machine for Sublimation Technology from
Japan, VAV Technologies from Turkey for denim fabrics only. Also SAS Enterprise of the sole distribution
of the related items of garments printing, like Spare Parts, Color, Mash and other so many items. AZIZ
Group also a sole distributor of CHT BEZEMA since last 35-years and AZIZ Group also have their own
chemical factory called ASM Chemical Industry. I’m working as Head of Service of SAS Enterprise since
October, 2015 to till now to handle all type of Printing Machines Services, which depends the growth of
Sales.
Current Job Responsibilities at SAS Enterprise are Explain in Shortly as Belows :
1. Service Engineers Scheduling & Develop Their Skill.
2. Spare Parts Inventory, Controll and distribution.
3. Collection Fllow.
4. Work Shop of With The End Users.
5. Meeting Schedule with Foreign Suppliers to negotiate the pricing, warranty issues and many more.
6. Maintain the Service Level Agreement (SLA).

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Hasan Mohammed Arif
1. Service Engineers Scheduling & Develop Their Skill.
 Arrange daily morning meeting for half an hour to address the development of the product
knowledge besides day to day work.
 Maintain a friendly & smooth relation with the team that they should be motivated & inspired to
work as a starter.
 Find out the weakness that how to handle the comlaints poroperly and how to say no as well.
 Preparing in-house team to develop the know how of their writing & speaking skills in english that
how fast our service team can communicate with the principal company to get the solutions.
 They need to know the procedure that how fast they can get back the priniting machines in
production mode.
2. Spare Parts Inventory , Controll and distribution.
 According the mahine quantity I used to keep stock of the most available spare parts according the
market needs.
 To control the distribution I used maintain the rule & regulation that’s spares can be distribute ontime
and accordingly I used made a online sytem that automatically empty cquantity wil be order to the
principal automatically.
 To distribute the spare I used prepare the proper documentation that finance should not face any
issue to get back the payment within the agreed period.
 And also in process to prepare the Mobile Apps that our clients can directly from our Own Stock.
3. Collection Fllow
 I used make a plan to provide the proper documentation before dispatch the spare parts, because
incase if any clients are not able to maintain the proper documentation as per the regulation of the
supply chain management system then that particular parts will not be supply accordingly.
4. Work Shop of With The End Users.
 We used to make workshop periodically with our end users to understand their level of know how
and to make sure our service team to take care of them individually to develop their skills.
5. Meeting Schedule with Foreign Suppliers.
 I used try to make a meeting schedule of an individual machines at Dhaka to train our engineer by
visiting the clients place.
 In that clients will feel importance to them and besides our solve all the issues of the macines.
 Which will really help us to increase the sales on the other hand.
6. Maintain the Service Level Agreement (SLA).
 After my joining I made an auto reminder email which will generate & send to the clients to remind
them in advance that their warranty period will be expire after 2/3-months, so that they can be
aware of it and invisibale it’s force to get under the SLA to make sure there production shouldn’t
hamper for their own benefits.

3. 3 | P a g e
Hasan Mohammed Arif
Organizations I have worked:
 Worked with “Advantage Trading & Consulting Est.” (A leading IT company in Saudi Arabia which is
authorized by Saudi Aramco) as Senior Business Development Manager in Dammam, KSA from 2005-
2014.
 Worked as reservation & ticketing executive in United Airlines from 2000-2004.
 Worked as Senior Officer in KLM (Royal Dutch Airlines) from 1995-1999.
Advantage Trading & Consulting Ltd. (2005-2015)
Confident in Sales, Business Development and Marketing along with ability to administrate total IT
infrastructure involving Microsoft based Products, Human Resource Management Systems, Asset
Management and Trading Business. Helping end users adopt new process through active learning on
continuous progress in business development is what I do best. Kindly see the below summary of skills
that I’ve achieved during service period.
Key Competencies of Sales Skills:
 Identifies and evaluates business opportunities and prospects including researches and analyzes sales
options and mechanisms.
 Conduct visits, meetings, presentations and any other form of communication necessary to market the
company and products on offer
 Build and Maintain a database of contacts and market intelligence information
 Maintains relationships with clients by providing them with support, information, and guidance,
researching and recommending new opportunities, recommending profit and service improvements
 Strong focus on high quality customer centric repeatable sales cycle process for high performance
 Influence & pitch for addition of new brands to enhance company’s offering having value to the
customers.
 Strong operational discipline, that translates into compliance in terms of sales process & statutory
compliances.
 Sound knowledge across product lines, commercial solutions pertaining to client needs and a true sales
hunter with quota performance to prove it.
Managerial Skills:
 Design structure & build team to meet short term & long term business objectives
 Monitors sales performance through tools for sales analysis and provide guidance to sales team on a
daily basis.
 Builds and manages the sales and marketing team for all the business functions within the company.
 Timely assessment of direct report’s performance, coaching and feedback delegation of work authority
and execution.
 Prepares reports by collecting, analyzing, and summarizing market information in addition to internal
reporting
 Drive team to ensure that revenues are as per the business plans.
 Enhances staff accomplishments and competencies by planning delivery of solutions, answering
technical and procedural questions for less experienced team members, instating enhanced processes
and mentoring team members
 Identifies training and development needs for all sales employees according to the requirements as per
product line.
 Execute, monitor regional sales plans, improve existing sales processes, assess gap areas, drive numbers,
generate leads, customer acquisition
 Proven sales professional with solid experience in owning and delivering sales and P&L goals.

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Hasan Mohammed Arif
United Airlines (2000-2004)
 It was an offline carrier and I used to handle the reservation & ticketing by providing the
competitive fare.
 Special take care of the US-organizations.
 Visiting travel agencies and US-organizations to promote the UA product.
KLM-The Royal Dutch Airlines (1995-1999)
 Started work with as reservation & ticketing officer.
 Gradually I’ve learned the proper customer service as per the KLM standard after having the
in-house training.
 By rotation I used to assign the airport check-in duty on the flight day.
 Sometimes I used to visit the travel agency to build personal relation and also motivate to
promote the KLM product.
 I used to visit rationally the Dutch organizations along with sales executives to promote the
KLM product.
Trainings:
 Attended a three days training course on “How to say no” in Honkong organized by United Airlines
in 2000.
 Attended a five days course on”Practical aspects of sales & marketing” in 1999 in Netherlands.
 Attended a three days course on “Customer Service” in 1996 at KLM office in Netherlands.
 Attended a one week course on “Management” in 1995 at KLM office in Netherlands.
Professional Achievements:
 Established good working relationships with customers/clients.
 Identifies product improvements or new products by remaining current on industry trends, market
activities and competitors.
 Work on vast ability of confidence with fair knowledge to achieve target by strategic planning tofullfill
my plan.
 Maintains professional and technical knowledge by attending educational workshops, reviewing
professional publications, establishing personal networks, benchmarking state-of-the-art practices,
participating in professional societies.
 Improved the accuracy of budget forecasts.
Professional Accomplishment:
 Recruited and mentored top executive management talent to lead business lines.
 Established consultative, customer needs based selling to drive sales performance.
 Implemented technology solutions to manage costs and improve value to customers.
 Created a strong and exciting results-driven culture that stressed individual accountability

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Hasan Mohammed Arif
Qualification Summery: Academic
 Master’s in Management (1993) - Jagannath University, Dhaka.
 Bachelor of Commerce (1991), Dhaka City College, University of Dhaka.
Personal Information:
Full Name : Hasan Mohammed Arif
Father’s name; Md. Rafiqul Islam
Mother’s name: Dilara Islam
Nationality: Bangladeshi
Date of Birth: February 12th,1973
Passport number: AD-7681436
NID Number: 19732696635000011
Marital Status: Married
Religion: Islam
References :
Mohammad Hamidul Islam Mahbubul Kabir Engr. Md. Khejmat Ali
Head of Supply Chain Head of Corporate & Manager-Technical & Marketing
MJL Bangladesh Limited ICON Customer Care SAS Enterprise & RH Corporation
Mobil House, CWS(C) 9 Banglalink,Madona Tower 240-Tejgoan I/A, Dhaka-1208
Gulshan 1, Dhaka Mohakhali, Dhaka Contact: 017130-63525
Email: hamidul.islam@mobilbd.com Email:kabir@banglalinkgsm.com Email:hsc_ali@azizgroupbd.com
Contact: +8801766696197 Contact:+88-0192-9988001 www.azizgroubd.com
Hasan Mohammed Arif
Contact: 01910-800800