1. Yucaipa, CA 92399
909.522.2078
thericefamily4@hotmail.com
linkedin.com/harry-rice
GENERAL MANAGEMENT PROFESSIONAL
Operations Supervisor│Recieving/Picking/Shipping │Cost/Waste Reduction│Process Improvement
Offering 15+ years cross-functional team leadership, resource optimization, & ensuring operational success.
Results-oriented management/operations professional who leverages a passion for teamwork, efficiency, accountability,
accuracy, and continuous improvement. Former U.S. Marine with a track record of excellence in leadership positions
specializing in high-volume 3PL pick, pack, and ship operations, inbound Ocean, LTL, TL & Air receiving, inventory
control, staffing, scheduling, and productivity management.
 Dedicated to ensuring projects are effectively and efficiently delivered within budget, scope, and deadline.
 Diverse skill-set including building productivity and team motivation, while ensuring customer satisfaction,
expert quality control, proficient troubleshooting, and issue resolution.
 Effective communicator, team leader, and mentor spearheading and developing cross functional teams in
creating a culture of performance dedicated to meeting and exceeding expectations.
Shipping & Receiving • Work Flow Improvement • Resource Optimization • Process Improvement • Deadline Driven
Operational Streamlining • Cost Cutting • Troubleshooting • Training • Strategic Planning • Inventory Accuracy
Team Leadership • SLA Compliance • Multitasking • Client Relationships • Metric/KPI Reporting/Documentation
Overseas Container Drayage Coordination • Customer’s Freight • Inbound LTL/TL Air Shipments • 3PL logistics
PROFESSIONAL EXPERIENCE
OPERATIONS SUPERVISOR
NGL • Bloomington, CA 2011-
2016
Leveraged 15+ years of project management expertise, operations supervision (all shifts), and proactive leadership
talents in spearheading new customer onboarding, effective/efficient picking and shipping process development, with
strategic roll out to The Home Depot nationwide, as well as cross-dock receiving and outbound shipment optimizations to
for The Walt Disney Company (CA and FL locations). Streamlined workflow and communications among multiple internal
departments and external organizations to ensure proactive communication, follow-through, optimal service delivery.
 Operation Point-Person Working directly with key decision makers throughout the order / supply-chain lifecycles
ensuring all process requirements were consistently met.
 Coordinated with upper level leadership as a liaison between clients and direct reports.
 Requested to head a major migration of staff and resources — ensuring inventory accuracy, minimizing
loss/damage, and preventing downtime while expanding operations capacity and throughput optimizations.
 Supervised receiving department offloading with full accountability and consistency in inventory accuracy.
 Proficiently controlled all overseas inbound container drayage, LTL/TL coordination, and air shipment scheduling.
 Team-centered focus and dedication to continuous improvement to boost morale, productivity, and efficiency.
 Diligent and Heads-Up Facilities Manager with proven experience and expertise in aligning resources and
coordinating Maintenance, Security, Safety, and Critical Needs initiatives throughout the operation and around
the clock.
 Ensures operations safe practices, compliance to state/federal guidelines, and optimal organization at all times.
OPERATIONS SUPERVISOR
IDS • Chino, CA
2011
Contract employee for Select Staffing, hired to oversee 3PL logistics for Wal-Mart. Launched the company’s 2nd
shift
receiving. Served as 1st
Shift Supervisor for the picking department. Troubleshot operations, identifying areas of
underperformance.
 Reduced redundancies and waste. Improved offloading productivity from 160 cs. to 210 cs. per hour.
OPERATIONS SUPERVISOR
Resume
H A R R Y R I C E

2. NFI • Ontario, CA 2007-
2011
Earned a reputation as a fair but firm Shift Supervisor, overseeing both 1st
and 2nd
shifts over tenure. Coordinated all
inbound freight; met 20 to 25 live appointments and daily trailer dropping for local suppliers.
 Supervised 30 to 40 live loads per day when supervising the outbound shipping department
 Overall responsibility for daily shift & crew processing and production, quality and accuracy, and clean hand-off to
next shift and/or step value/process chain.
Continued…
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909.522.2078
thericefamily4@hotmail.com
linkedin.com/harry-rice
Additional Career Points
Experience and Expertise:
 Proven background and experience as a WAREHOUSE FOREMAN with Buchanan Food Service.
 PROJECT COORDINATOR with Structural Consultants.
 PRODUCTION CONTROL/CUSTOMER SERVICE with C-Thru.
 ORDER PICKER & Customer Service Lead with The Home Depot.
o Notable Accomplishments also include working in all phases of the warehouse and overseeing a
cross-functional team of 10 employees, chairing safety meetings, and meeting all inventory management
goals.
EDUCATION/PROFESSIONAL DEVELOPMENT
Associate Degree Coursework, MTI School of Drafting; Riverside, CA
Multiple professional courses/seminars/workshops throughout career in Warehousing, Best Practices, HazMat,
Harassment, and others.
TECHNICAL KNOWLEDGE
Quick learner of logistic and warehousing programs
Microsoft Office Suite (Word, Access, Excel)
Excel Warehouse Management System
WMS System RF Gun
MILITARY SERVICE
Lance Corporal, United States Marine Corp
 Honorable Discharge
 Multiple medals including Good Conduct Metal, Southwest Asia Service Metal (2 Stars), Kuwait Liberation Metal
National Defense Service Metal, Armed Forces Expeditionary Metal
Resume
H A R R Y R I C E