1. Name VENKATA HARISH BABA VELIGANDLA
E-mail harishbaba.vv@gmail.com
Mobile +91 9971708782
Nationality Indian
Date of birth May 14 1986
ACADEMIC BACKGROUND
2007 – 2009 Indian Institute of Management Calcutta, CALCUTTA, INDIA
PGDM - Post Graduate Diploma in Management (in Finance and Strategy)
2003-2007 International Institute of Information Technology, HYDERABAD, INDIA
B-Tech- Electronics & Communications (with Honors in Digital Communications & Signal Processing)
PROFESSIONAL EXPERIENCE
July2013 to
present
METLIFE
INSURANCE
Assistant Manager- Global Employee Benefits CoE (Operations Consulting)
Major projects highlighted as below:
Business Process Re-engineering – New Business process (2015; Location – London and Brighton, UK)
• Achievements – 30% Increase in UK EB vertical’s Sales Productivity, 20% Reduction in hand-offs and 30% increase in
Straight Through Processing, 20% reduction in Requotes,Identification of several improvement areas within business
constraints, Globally Recognized on MetLife CentreStage Platform
• Skills employed – Management Consulting, Lean ,Six Sigma tools, Agile, Project Management
• Project activities- Current state (As-Is) Analysis of existing process, Future State Design, Benefits mapping and Analysis,
Roadmap . Execution and monitoring
Business Process Re-engineering – Renewals process (2014; Location – London and Brighton, UK)
• Achievements – 10% Reduction of Opex for 2014-15, 66% Reduction in Renewals TAT, 25% Reduction in Processing
time, Identification of several improvement areas within business constraints, Awarded MetLife-Torchbearer award,
Globally Recognized on MetLife CentreStage Platform
• Skills employed – Management Consulting,Lean ,Six Sigma tools, Project Management
• Project activities - Current state (As-Is) Analysis of existing process, Future State Design, Benefits mapping and Analysis,
Roadmap , Execution and monitoring
Multi National Business Effectiveness Review (2014-15; Location – New York, USA)
• Achievements – Recommendation and Implementation of outsourcing measures leading to an estimated $5 Mn
savings in costs (over the next 5 years), Design of a Project Management office, Technology opportunities leading to
30% increase in productivity and Re-design of Finance model with an estimated ROI of 20%
• Skills employed – Management Consulting,Project Management, Portfolio Management
• Project activities -Worked across life-cycle of projects- Initiation, Planning, Execution, Control & Monitoring and
Closure in several knowledge areas including Integration, Scope, Cost, Time, Quality, Procurement,Communications,
Risk and Stakeholder mgmt.
Asia Portfolio Management (2015- ; Location- Across Asia)
• Achievements- Standardization of Distribution KPIs across regions
• Skills employed- Project Management, Portfolio Management
• Project activities – Project Managing review-project for Distribution Metrics, Aligning elements of generic best practices
with current Metlife requirements (if and as applicable)
Team's internal-change manager for Capability Maturity Model Integration –CMMI (2015; Location – Noida, India)
• Achievements- Achieved 100% integration (customized metric-design + alignment-tracking) of internal-team
governance with CMMI framework
• Skills employed- Management Consulting,CMMI Implementation
• Project activities - Besides design, Optimized deployment of compliance activities among team members based on
Complexity and Frequency of manadatory tasks
Apr2011 to
Oct2012
CAPGEMINI
CONSULTING
MUMBAI,
INDIA
Business consultant- Financial services domain
Major projects highlighted as below:
Indian Market Strategy for a global Banking group (2011-12, Location – Mumbai, India)
Achievements - Sucessfully formulated benchmarking, solutions and best practices for various business issues – retail
banking, rural banking, payment solutions, wealth management, private banking and distribution strategies
Skills employed - Management Consulting,Troubleshooting
Also designed a framework for locational analysis- still used in some business lines in the firm
Digital Roadmap for Sales vertical for a major insurance client (2012, Location – Paris, France)
Created a digital roadmap which post-implementation, increased Sales prodcutivity by 40% with 20% increase in
2. digitization (2012)
Skills employed – Management Consulting, Cost-Benefit Analysis, Agile
Distribution Strategy for a major insurance client (2011, Location – Mumbai, India)
Achievements- Designed and delivered in a short time a multi-channel sales solution for an Insurance firm’s
distribution strategy. Post- Project credentials drove selection in Global centre of Excellence
Skills employed - Management Consulting, Cost-Benefit Analysis
Contribution in Global forums (2011-12)
Major work-publications in Banking frontier and Express computer
Part of the founding team for ‘Global centres of Excellence’ in BFSI domain
Jun2009 to
Apr2011
ICICI
PRUDENTIAL
LIFE
INSURANCE
INDIA
Manager / Business Intelligence and Sales Strategy
Proactively contributed to the increased usage of analytics in sales-related decision making from 30% in 2009 to over
70% in 2011
Successfully pioneered a Clustering technique to revamp Customer Segmentation strategy for existing customers
Re-engineered online portal’s process for data capture, inreasing Operational efficiency from 80% to over 90%
Incharge of customer behavioral analytics for Direct Marketing. Responsible for Upselling model uplift by 20%
ADDITIONAL TRAINING CERTIFICATIONS
2015
2014
2013
Lean Six Sigma Black Belt
Certified Project Management Professional – PMP (from Project Mgmt. Institute
PMI) Certified LEAN Implementer (from Lean Management Institute of India)
INTERNSHIPS/ FREE-LANCING ASSIGNMENTS/ VISITING FACULTY
Oct2012 to Jan
2013
MCUBE
MARKET
SOLUTIONS
(start up of 40
employees)
DUBAI, UAE
Business objective: Setting up working functions in Strategy, Planning and Operations
Responsible for operational expansion to reach annual revenues from below 2 mn AED to 4mn AED (estimated).
Achieved in 4 months
– Market strength assessment in retail banking and CPG– Profitability estimates and market analysis
– Risk assessment of planned campaigns and product launches in retail banking
– Process optimization and ROI analysis- cost solutions for vendor distribution and periodic roadshows
(Company being a small-scale company) Was also incharge of supervising financial planning, internal process
restructuring and target definitions for sales
Sep to Dec
2009
MUMBAI
UNIV.,INDIA
• Visiting faculty for Management Information Systems (1st Year PG course)
• Visiting faculty for Project Mangement (2
nd
Year PG course)
Apr to May
2008
MAC QUARIE
SINGAPORE
Intern / Debt structuring and distribution
Reporting to the MD of Financing- Asia
Credit rating evaluation for Singapore REITs; presented the same to Moody’s
Created the DSD matrix- a reference framework for legal factors and market states across Asian debt markets
OTHER PROFICIENCIES
Languages English, Hindi, Telugu, French (A2 level)
Computer/soft
ware utility
MS Office (Word, Excel, Access, Visio, Power Point), Minitab, SAS, SQL,VB,MATLAB, C++
INTERESTS/ ACTIVITIES
Associative
participation
Organizing Team for People 2.0 initiative (Employee Engagement) at Capgemini (2011-12)
Organizing team for Annual fest at ICICI Prudential (2009-10)
Sports council member at IIM-C (2008) and at IIIT-H (2006-07)
Social
Contribution
Corporate Participant in fund raising marathons in Singapore and India
Worked with WWF on change management in the Sunderbans
Sports/ Hobbies Athletics ; Cricket; Writing/ Blogging ; Trained in karate, muay-thai and BJJ;