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Basic
Research
Skills
Skill Area 2.0
Locate, Retrieve and
Collect Information or Data
School of Agro-Technology and Applied Sciences Semester 1 (2021)
Part 3 of 3
Table of Content
• Recognise types of data
Performance Objective 2.1
• Carry out basic literature research
Performance Objective 2.2
• Recognise procedures of conducting a survey
Performance Objective 2.3
What will you learn in PO 2.2?
1. Define Survey
2. Identify different types of survey
2.1 Cross-sectional survey
2.2 Longitudinal survey
3. Recognise the different modes of survey administration and their advantages and
disadvantages
3.1 Observation survey
3.2 Personal interview
3.3 Telephone interview
3.4 Mail survey
3.5 Internet survey
What will you learn in PO 2.2?
4. Recognise the structure of common survey questionnaire
5. Recognise types of question to be used in survey questionnaire
5.1 Open-ended question
5.2 Closed-ended question
What is data?
It is the process of collecting
and analyzing the data, where
the questionnaire is the set of
questions used to gather the
information.
What is a Survey?
Why do we do survey?
Reasons for doing a survey:
1. Uniqueness – To get information not available from other
sources.
2. Measurement is standardized – Information collected
from all the respondent (or units observed) is the same, and
there are standard sampling procedure.
Types of
Survey
2 types of
survey
Cross-Sectional
Surveys
Used to gather data on a
population at a single point
in time
E.g. typical survey to find out
the health condition of people
who eat organic vs non-
organic
Longitudinal
Surveys
Used to gather data over a
long period of time
E.g. a survey to find out how
the health of an individual
improve after eating
organically for 3 years
Modes of Survey Administration
• Researcher conduct observation on a targeted group of people, and fill in
the survey based on his observation of the people behavior or traits.
Observation Survey
• Researcher conducts a face-to-face interview with the respondent.
Personal Interview
Modes of Survey Administration
• Researcher ask questions over the telephone.
Telephone Interview
• Questionnaire is sent to each individual, with a request that it should be
completed and returned by a given date.
Mail Survey
• Survey created using email or web-based services to collect data from the
target population.
Internet Survey
Group Activity
In groups of 3 students, select one of the survey mode below, and
discuss the advantages and disadvantages of the survey mode.
Observation survey
Personal interview
Telephone interview
Mail survey
Internet survey
Group Activity
• Type your answers in MS Teams. Click Reply on the Group
Activity post.
• State your name and other member names
• State the advantages and disadvantages of the given survey
mode.
Observation Survey
Advantages
• Researcher involved in
data-collection
Disadvantages
• Ethical issue
• Chance of bias
• A lot of field staff
required
Personal Interview
Advantages
• Highest cooperation and lowest
refusal
• High response quality
• More complex interview possible
• Presence of interviewer
advantageous
• Data collection can be done in
different ways
Disadvantages
• Expensive
• Interviewer concerns
• Potential bias
Telephone Interview
Advantages
• Less expensive
• Data collection period is
shorter
• Better response rate than mail
Disadvantages
• Chance of bias against
respondents without telephone
• Chance of refusal or no
response
• Prevent visual observation of
respondents
Mail Survey
Advantages
• Low cost
• On-the-field staff not required
as only small number of
people needed to carry out
mailing work
• Respondents have more time
to answer
Disadvantages
• Difficult to obtain information
from certain people (e.g.
illiterate individuals)
• Slower data collection process
• May not receive any response
at all
Advantages
• Lowest cost
• On-the-field staff not
required
• Automatic key-in data
Disadvantages
• Chance of bias
• Interviewer not involved in
data collection
• Poor response rate
Internet Survey
What is Questionnaire?
• A list of questions used to collect
information or opinions.
• A form for written or marked answers
to questions.
• Must be carefully planned to ensure
objectives and information required
will be collected.
Things to consider when preparing
your questionnaire
1. What is your research question?
2. Who are your targeted respondents?
3. Where will you take your samples from?
4. When do you need your data?
5. What information do you want to get from your respondents?
6. Do you have an existing questionnaire?
SAMPLING PLAN
• Before distributing your survey questionnaire, you must have a SAMPLING PLAN.
• It should tell us:
1. which sampling unit do we choose (i.e.
population),
2. what should be the sample size (i.e. number of
people from the chosen population),
3. and what sampling procedure is being used to
choose the respondents out of the population.
1. SAMPLING UNIT
• The first decision in sampling plan is choosing the Sampling unit i.e.
choosing the category of the population to be surveyed is the first and
the foremost decision in a sampling plan that initiates the research.
• e.g. In the case of IBTE, should the sampling unit consist of all of the 7
schools? Or just ATC? Should it include teachers or students or both? If
students, should it be from NTec or HNTec or both?
2. SAMPLE SIZE
• The second decision in sampling plan is determining the size of the
sample i.e. how many objects in the sample is to be surveyed.
• Generally, “the larger the sample size, the more is the reliability” and
therefore, researchers try to cover as many samples as possible.
3. SAMPLING PROCEDURE
• The final decision that completes the sampling plan is selecting the
sampling procedure i.e. which method can be used such that every
object in the population has an equal chance of being selected.
a) Generally, the researchers use the probability sampling to determine the objects to be
chosen as these represents the sample more accurately.
b) In case the researcher finds probability samples to be costly and time-consuming then the
researcher can use the non-probability sampling which means by choice.
3. SAMPLING PROCEDURE
PROBABILITY SAMPLING NON-PROBABILITY SAMPLING
• Simple Random Sample – where every
item of the sample has an equal chance of
getting selected.
• Stratified Sample – In this, the
population is divided into mutually
exclusive groups namely age group and
then the choice is made randomly from
each group.
• Cluster Sample – It is also called area
sampling, here the population is divided
on the basis of location namely city and
then selected randomly.
• Convenience Sample – Here, the
researcher selects the easiest and
accessible population member.
• Judgment Sample – Here, the
researcher select those members of the
population whom he thinks to contribute
the accurate information.
• Quota sample – Here, the researcher
interviews the fixed number of
members of each category.
What is the common survey
questionnaire format?
1. Title
• Describe briefly the title of survey. E.g. Survey Questionnaire on
Healthy Food
2. Introduction
• This section is where you explain what is your objectives for doing the
survey to the respondents.
• You can also write in this section how the data you collect will be used.
• You should also include appreciation to the respondents for taking part
in your survey
What is the common survey
questionnaire format?
3. Background / Warm up questions
• This section is where you ask simple questions to obtain background information
of the respondents e.g. gender, age, employment.
4. Main survey questions
• This is where you give the main questions to the respondents.
• Your questions can be open-ended or close-ended questions.
• You need to make sure that your questions is clear and straight-forward.
• Professional looking questionnaires will increase respondents answering quality.
• At the end of your question, make sure to write “Thank you for your response”.
Title
Introduction
Background
questions
Main
questions
What kind of questions should I use?
• Questions that allow respondents to give a free form
answer.
• Good to obtain answers that you did not expect.
• Can help you understand the respondents
reasonings for their choice of answers.
Open-
ended
Questions
• Questions that can be answered with “Yes” or “No”, or
have a limited set of possible answers (e.g. A,B,C, D)
• Good for surveys – can get high response rate as
respondents do not have to type much.
• Easier to analyzed statistically.
Closed-
ended
Questions
Open-ended vs Closed-ended questions
Open-ended Closed-ended
How might this change the way you
do that today?
Do you think you would use
this?
What happened when you did this
before?
Have you done this before?
Can you provide a reason why you
choose to do this?
What is the main reason for
you to do this?
What would you expect to happen
when you ..?
Did it act as you expected?
Common Types of Closed-ended questions
Closed-
ended
Questions
Dichotomous
(True / False
Questions)
Questions with only TWO answer
options
Multiple Choice
Questions
Questions with multiple answer
options
Rating Scale
Choice
Questions
Questions that allow survey
respondents to assign a value to a
product or service
Can be
numerical scale
or likert scale
Rank Order
Choice
Questions
Questions that allow respondents to
evaluate multiple row items in
relation to one column item
Dichotomous (True/False) Questions
Multiple Choice Questions
Rating Scale Choice Questions (Numerical)
Rating Scale Choice Questions (Likert)
Rank Order Choice Questions
Tips for writing a question in survey
1. KISS – Keep It Short and Simple
2. Avoid abbreviations, jargons (special words) and technical terms.
3. Questions must be as specific as possible.
4. Avoid double-barrelled questions (e.g. Is the product tasty and cheap?
Should cars be faster and safer).
5. Avoid suggestive questions that can cause bias responses (i.e questions
that you want the respondents to give the expected answers).
Practice Exercise
1. In groups of 3 – 4 students, find a topic for survey.
List problems which you would like to explore or study.
2. Conceptually design your questionnaire. Decide on the
objectives of the survey. Come up with ten (10) questions
which includes eight (8) close-ended questions, and two (2)
open-ended questions; refer to other questionnaires for
guidance.
Questions?

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BRS SA 2.0 (2021) - Part 3 of 3.pptx

  • 1. Basic Research Skills Skill Area 2.0 Locate, Retrieve and Collect Information or Data School of Agro-Technology and Applied Sciences Semester 1 (2021) Part 3 of 3
  • 2. Table of Content • Recognise types of data Performance Objective 2.1 • Carry out basic literature research Performance Objective 2.2 • Recognise procedures of conducting a survey Performance Objective 2.3
  • 3. What will you learn in PO 2.2? 1. Define Survey 2. Identify different types of survey 2.1 Cross-sectional survey 2.2 Longitudinal survey 3. Recognise the different modes of survey administration and their advantages and disadvantages 3.1 Observation survey 3.2 Personal interview 3.3 Telephone interview 3.4 Mail survey 3.5 Internet survey
  • 4. What will you learn in PO 2.2? 4. Recognise the structure of common survey questionnaire 5. Recognise types of question to be used in survey questionnaire 5.1 Open-ended question 5.2 Closed-ended question
  • 5. What is data? It is the process of collecting and analyzing the data, where the questionnaire is the set of questions used to gather the information. What is a Survey?
  • 6. Why do we do survey? Reasons for doing a survey: 1. Uniqueness – To get information not available from other sources. 2. Measurement is standardized – Information collected from all the respondent (or units observed) is the same, and there are standard sampling procedure.
  • 7. Types of Survey 2 types of survey Cross-Sectional Surveys Used to gather data on a population at a single point in time E.g. typical survey to find out the health condition of people who eat organic vs non- organic Longitudinal Surveys Used to gather data over a long period of time E.g. a survey to find out how the health of an individual improve after eating organically for 3 years
  • 8. Modes of Survey Administration • Researcher conduct observation on a targeted group of people, and fill in the survey based on his observation of the people behavior or traits. Observation Survey • Researcher conducts a face-to-face interview with the respondent. Personal Interview
  • 9. Modes of Survey Administration • Researcher ask questions over the telephone. Telephone Interview • Questionnaire is sent to each individual, with a request that it should be completed and returned by a given date. Mail Survey • Survey created using email or web-based services to collect data from the target population. Internet Survey
  • 10. Group Activity In groups of 3 students, select one of the survey mode below, and discuss the advantages and disadvantages of the survey mode. Observation survey Personal interview Telephone interview Mail survey Internet survey
  • 11. Group Activity • Type your answers in MS Teams. Click Reply on the Group Activity post. • State your name and other member names • State the advantages and disadvantages of the given survey mode.
  • 12. Observation Survey Advantages • Researcher involved in data-collection Disadvantages • Ethical issue • Chance of bias • A lot of field staff required
  • 13. Personal Interview Advantages • Highest cooperation and lowest refusal • High response quality • More complex interview possible • Presence of interviewer advantageous • Data collection can be done in different ways Disadvantages • Expensive • Interviewer concerns • Potential bias
  • 14. Telephone Interview Advantages • Less expensive • Data collection period is shorter • Better response rate than mail Disadvantages • Chance of bias against respondents without telephone • Chance of refusal or no response • Prevent visual observation of respondents
  • 15. Mail Survey Advantages • Low cost • On-the-field staff not required as only small number of people needed to carry out mailing work • Respondents have more time to answer Disadvantages • Difficult to obtain information from certain people (e.g. illiterate individuals) • Slower data collection process • May not receive any response at all
  • 16. Advantages • Lowest cost • On-the-field staff not required • Automatic key-in data Disadvantages • Chance of bias • Interviewer not involved in data collection • Poor response rate Internet Survey
  • 17. What is Questionnaire? • A list of questions used to collect information or opinions. • A form for written or marked answers to questions. • Must be carefully planned to ensure objectives and information required will be collected.
  • 18. Things to consider when preparing your questionnaire 1. What is your research question? 2. Who are your targeted respondents? 3. Where will you take your samples from? 4. When do you need your data? 5. What information do you want to get from your respondents? 6. Do you have an existing questionnaire?
  • 19. SAMPLING PLAN • Before distributing your survey questionnaire, you must have a SAMPLING PLAN. • It should tell us: 1. which sampling unit do we choose (i.e. population), 2. what should be the sample size (i.e. number of people from the chosen population), 3. and what sampling procedure is being used to choose the respondents out of the population.
  • 20. 1. SAMPLING UNIT • The first decision in sampling plan is choosing the Sampling unit i.e. choosing the category of the population to be surveyed is the first and the foremost decision in a sampling plan that initiates the research. • e.g. In the case of IBTE, should the sampling unit consist of all of the 7 schools? Or just ATC? Should it include teachers or students or both? If students, should it be from NTec or HNTec or both?
  • 21. 2. SAMPLE SIZE • The second decision in sampling plan is determining the size of the sample i.e. how many objects in the sample is to be surveyed. • Generally, “the larger the sample size, the more is the reliability” and therefore, researchers try to cover as many samples as possible.
  • 22. 3. SAMPLING PROCEDURE • The final decision that completes the sampling plan is selecting the sampling procedure i.e. which method can be used such that every object in the population has an equal chance of being selected. a) Generally, the researchers use the probability sampling to determine the objects to be chosen as these represents the sample more accurately. b) In case the researcher finds probability samples to be costly and time-consuming then the researcher can use the non-probability sampling which means by choice.
  • 23. 3. SAMPLING PROCEDURE PROBABILITY SAMPLING NON-PROBABILITY SAMPLING • Simple Random Sample – where every item of the sample has an equal chance of getting selected. • Stratified Sample – In this, the population is divided into mutually exclusive groups namely age group and then the choice is made randomly from each group. • Cluster Sample – It is also called area sampling, here the population is divided on the basis of location namely city and then selected randomly. • Convenience Sample – Here, the researcher selects the easiest and accessible population member. • Judgment Sample – Here, the researcher select those members of the population whom he thinks to contribute the accurate information. • Quota sample – Here, the researcher interviews the fixed number of members of each category.
  • 24. What is the common survey questionnaire format? 1. Title • Describe briefly the title of survey. E.g. Survey Questionnaire on Healthy Food 2. Introduction • This section is where you explain what is your objectives for doing the survey to the respondents. • You can also write in this section how the data you collect will be used. • You should also include appreciation to the respondents for taking part in your survey
  • 25. What is the common survey questionnaire format? 3. Background / Warm up questions • This section is where you ask simple questions to obtain background information of the respondents e.g. gender, age, employment. 4. Main survey questions • This is where you give the main questions to the respondents. • Your questions can be open-ended or close-ended questions. • You need to make sure that your questions is clear and straight-forward. • Professional looking questionnaires will increase respondents answering quality. • At the end of your question, make sure to write “Thank you for your response”.
  • 27. What kind of questions should I use? • Questions that allow respondents to give a free form answer. • Good to obtain answers that you did not expect. • Can help you understand the respondents reasonings for their choice of answers. Open- ended Questions • Questions that can be answered with “Yes” or “No”, or have a limited set of possible answers (e.g. A,B,C, D) • Good for surveys – can get high response rate as respondents do not have to type much. • Easier to analyzed statistically. Closed- ended Questions
  • 28. Open-ended vs Closed-ended questions Open-ended Closed-ended How might this change the way you do that today? Do you think you would use this? What happened when you did this before? Have you done this before? Can you provide a reason why you choose to do this? What is the main reason for you to do this? What would you expect to happen when you ..? Did it act as you expected?
  • 29. Common Types of Closed-ended questions Closed- ended Questions Dichotomous (True / False Questions) Questions with only TWO answer options Multiple Choice Questions Questions with multiple answer options Rating Scale Choice Questions Questions that allow survey respondents to assign a value to a product or service Can be numerical scale or likert scale Rank Order Choice Questions Questions that allow respondents to evaluate multiple row items in relation to one column item
  • 32. Rating Scale Choice Questions (Numerical)
  • 33. Rating Scale Choice Questions (Likert)
  • 34. Rank Order Choice Questions
  • 35. Tips for writing a question in survey 1. KISS – Keep It Short and Simple 2. Avoid abbreviations, jargons (special words) and technical terms. 3. Questions must be as specific as possible. 4. Avoid double-barrelled questions (e.g. Is the product tasty and cheap? Should cars be faster and safer). 5. Avoid suggestive questions that can cause bias responses (i.e questions that you want the respondents to give the expected answers).
  • 36. Practice Exercise 1. In groups of 3 – 4 students, find a topic for survey. List problems which you would like to explore or study. 2. Conceptually design your questionnaire. Decide on the objectives of the survey. Come up with ten (10) questions which includes eight (8) close-ended questions, and two (2) open-ended questions; refer to other questionnaires for guidance.

Hinweis der Redaktion

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  3. https://businessjargons.com/sampling-plan.html
  4. https://businessjargons.com/sampling-plan.html
  5. https://businessjargons.com/sampling-plan.html
  6. https://businessjargons.com/sampling-plan.html
  7. https://businessjargons.com/sampling-plan.html
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  9. Reference: https://www.nngroup.com/articles/open-ended-questions/