6. The next 40 minutes
● What is a chatbot?
● Why should you start building your bot yesterday?
● Our journey building our first bot
7. What exactly is a chatbot?
A chatbot is an artificial intelligence (AI)
software that can simulate a conversation (or a
chat) with a user in natural language through
messaging applications, websites, mobile apps,
personal assistant, etc.
28. How do I understand my user?
● The secret sauce - DialogFlow
● NLU (Natural Language Understanding) as a Service
● Being used for…
○ ML powered intent matching
○ Automated entity recognition
42. What to include:
1. Canonical “Happy path”
2. First time experience
3. Tapered experience
(Return user)
4. Repair
Sample Dialogs
USER
GOOGLE ASSISTANT CHEF
CHEF
USER
CHEF
USER
CHEF