18. Better prediction of profiles ï workforce planning
More insight in channel efficiency
Increase of use of social media
Continuous innovation in event planning
Continuous improvement of processes
Increasing technical complexity of trains
Internal Challenges
Investment in training of graduates from schools
Getting rid of hierarchical culture
19. Bridge function and interaction with schools
(dual learning, traineeships,âŠ)
Declining level of schooling quality
(mainly at HB05 level formerly known as A2)
Declining level of knowledge of languages
Low level of geographical mobility
External Challenges