Big Data Meets Performance Management for Drivers - HNI University
In the transportation industry, we have an abundance of resources to gather analytics on our fleet. Our systems (Qualcomm, PeopleNet, and the like) capture speed, idle time, fuel efficiency, claims and losses, citations, and other metrics critical to organizational performance. But all the analytics in the world fall short if they don’t fill our most critical need: helping to CHANGE BEHAVIORS. At this webinar, we will share ideas to break through “information overload” and get drivers and their managers focused on the most important metrics that affect driver profitability. What could a 3% change in fuel consumption do to your bottom line? What if you could predict high risk driver profiles — before a catastrophic accident took place? What if your driver managers were equipped with a list of the best and worst drivers in the fleet to guide their coaching? Join us at this webinar to explore these questions and more! TOPICS COVERED: Critical metrics to monitor on your fleet with a "driver dashboard" Empowering driver managers to be more effective coaches and focus on the right behaviors Best practices for performance management and how this fits with recruiting drivers ROI of a data-driven performance management approach Technology options to simplify your process
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Big Data Meets Performance Management for Drivers - HNI University
- 1. “big data” meets performance management for drivers maximize efficiency, safety & productivity
- 2. HOUSEKEEPING • Slide deck will be posted on hni.com • Q&A at the end, but feel free to ask questions throughout by typing them into the chat window • Tweet @HNIRisk or use the hashtag #hniu to win some HNI swag!
- 3. Thank you to our sponsors!
- 4. WHO’S ON THE LINE Don Jerrell Transportation Advisory djerrell@hni.com Dominique Beaudin Director of IT djbeaudin@hni.com Mike Natalizio CEO mnatalizio@hni.com
- 6. INSIGHT WE’VE GAINED FROM THE FIELD…
- 7. New technologies to make our life simpler, yeah, right!
- 8. The Information [Overload] Age Information
- 9. Yet,Drivers are still underperforming and leaving us… WHY
- 10. Don’t have the skills or training to do the job1
- 11. Don’t feel good about their job2
- 12. Feeling stuck with nowhere to advance3
- 13. Drivers are getting feedback on a regular basis
- 14. “And not recognized for [ high ] performance”
- 17. “Annual Performance reviews are done for the file”
- 18. Q: Who are your best performing drivers? Q: Who are your worst performing drivers? A: It depends TWO SIMPLE QUESTIONS:
- 19. T H E T R A N S P O R T A T I O N DART System
- 31. for drivers Creative approach. Simple presentation. Clear data.
- 32. for managers
- 33. simple analysis Being able to visualize the Driver Scorecard data is the first step towards changing behaviors. By monitoring scoring trends for the entire company, as well as managers and individual drivers, you can address negative trends. December and January saw big improvements in safety, but operations scores dramatically decreased at the same time. Managers can click on each of these bars to explore what is causing each of these trends.
- 34. manager alerts for critical metrics
- 35. driver rankings Finally, an answer to the question: “who are your best and worst performing drivers?”
- 36. powered by mobile access Managers and executives are getting more and more of their work done through their iPhones and iPads. So why would we limit the Driver Scorecard to a computer? An iPhone and iPad app allows managers and executives to review scoring trends and driver rankings. It can also be configured to alert you if scores fall outside of a desired range.
- 37. How do you Eat the Elephant ?
- 41. Q: WHERE WILL WE FIND THE ROI? Driver Wage 39% Fuel 23%Equipment 15% Safety 23% Misc 12% A: Our Expenses
- 43. next steps • Meet with your team and calculate your DART score • Request a demo & exploratory conversation at hni.com/DART
- 44. QUESTIONS? Don Jerrell Transportation Advisory djerrell@hni.com Dominique Beaudin Director of IT djbeaudin@hni.com Mike Natalizio CEO mnatalizio@hni.com
- 45. UPCOMING EVENTS