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Computers in Primary Care:
Evolution or Revolution
HINZ November 2012




                Associate Professor Chris Pearce
The Problem? Or The Solution?
General Practice is completely computerised

  » Prescribing
  » Progress Notes
  » Communication


  » ‘Reluctance to adopt the EHR is due at least in part to fear of
    change, fear of disruption to the physician–patient
    relationship and perceptions of increased workload, without a
    clear understanding of the benefits to be gained’1



                                                    1: Doyle et al, Family Practice 2010
Narrative

Fabula
                                    Code
                         Personal
         System




                  Narrative
Inner East Melbourne Medicare Local
 » Population distribution:
What is the population health program?
How do we do this?

  » Provide practices with access to and education in the use of
    a series of data extraction tools such as PEN
    CAT, PHA, IEMML tool
  » Provide practices with comprehensive clinical and business
    reports on a 15 month cycle
  » Assist practices in making changes to they way they practice
    to improve the health outcomes of their patients.
Data Size.
Currently we have:

  » Data Warehouse 1. PHA extract – 1.1Million Patients
                  • Limited focus on specific chronic diseases
  » Data Warehouse 2. CAT/IEMML extract – 500K Patients
                  • More data
                  • Longitudinal analysis
                  • Closer to the data source – 1 step removed
                    from the practice software rather than 2
                    steps (DW1)
What do we do with this data?
Our primary use of this data is to provide feedback
to practices on how:

  » Well they code their clinical information,
  » Indicate areas of potential improvement,
  » How to optimise their use of MBS chronic disease and health
    assessment items
  » Show them how to make changes to improve practice
    processes around the above items.
What do we present to practices?
The general layout of the clinical & business report
is:
  » Patient population overview:
                                                            2011    2012

            Your total population                           7,232   8,198
            Your cleansed population                        7,118   8,067
            15-month patient population                     2,217   2,083
            No. Patients who have not presented ≥ 3 years   3,568   3,861
            Aboriginal or Torres Strait Islanders            1       1
            Pensioners                                      492     528
            DVA Patients                                     78      65
            Patients on ≥ 5 medications                     552     531
What do we present to practices?
 » Preventative health measures and data completeness:
                         100%
                                                                                                                    April 2011
                                97% 98% 95%
                                                                                                                    August 2012
                                                      90%
                                                                                                                    IEMML Benchmark
                         80%                    85%         85%
  Recording Percentage




                                                                                                                          76%
                                                                                                                    70%
                         60%                                                                                                     64%



                                                                                          48%
                         40%                                                                    43%
                                                                                    38%


                         20%
                                                                              19%
                                                                        13%                           12% 3%   6%
                                                                  11%
                          0%
                                Allergy Status Smoking Status Alcohol Intake              BMI            Waist      Absolute CV
                                 Recording       Recording     (≥ 18 years)                           Measurement      Risk
What do we present to practices?
 » Co-morbidities:
                         Diabetes   Asthma   HT    Mental   COPD   CHD   Stroke   Bone &
                                                   Health                          Joint
                                                                                  Disease

  Diabetes                 111       28      63     30       7     31     18        43

  Asthma                             403     107    98       30    33     26       103

  Hypertension                               360    101      38    120    59        32

  Mental Health                                     360      24    28     27       100

  COPD                                                       71    27     12        10
  CHD                                                              108    84        60

  Stroke                                                                  84        18

  Bone & Joint Disease                                                             329
What do we present to practices?
 » Actual versus Potential income from MBS items:
                                                    Actual       ^Estimated      Estimated
          Item description                        Earned (A)    total value(B) potential new
                                                                               income (B-A)

          EPC Health Assessment Items                $47,863         $70,453        $22,590
          Diabetes GPMP/TCA/Review                   $13,271         $30,336        $17,066
          Asthma GPMP/TCA/Review                     $44,834         $71,518        $26,685
          Mental Health GPMP/TCA/Review              $44,153         $42,720        -$1,433
          CHD GPMP/TCA/Review                          $6,815        $10,981         $4,167
          Stroke GPMP/TCA/Review                       $4,782         $7,628         $2,845
          COPD GPMP/TCA/Review                         $2,485         $3,362           $877
          Bone Disease GPMP/TCA/Review               $12,792         $20,441         $7,648
          CDM services by a Practice Nurse             $3,115         $4,968         $1,853
          Sub-Total                                 $132,247        $191,954        $59,707

          PNIP Subsidy (see calculator 3)                  $0        $25,000        $25,000
          Service Incentive Program (SIP) Items        $1,625        $38,801        $37,176
          Medication Management Item 900 2             $1,340         $2,721         $1,381
          Aged Care items Item Numbers                 $2,683         $5,998         $3,316
          Totals                                    $185,758        $334,928       $149,169
IEMML level uses
 » Population profile for the catchment:
                       8.0%                2010-2011 IEMML Average
                                           2011-2012 IEMML Average
                       7.0%

                       6.0%
  % Total no. people




                       5.0%

                       4.0%

                       3.0%

                       2.0%

                       1.0%

                       0.0%




                              Age group
IEMML level uses
 » Preventative health and data completeness benchmarks:

                         100%
                                                                                        2010-2011 Benchmark
                                 95%       95%
                                                                                        2011-2012 Benchmark
                         80%                                  85%
  Recording Percentage




                                                      77%
                                                                                            68%
                         60%                                                                         64%

                                                                        51%
                         40%                                                    43%


                         20%



                          0%
                                Allergy Recording   Smoking Recording   BMI Recording    5 Year CV Event Risk
                                      Status             Status
What is the warehouse comprised of?
 » Local chronic disease benchmarks:
                                       Age Standardised Prevalence
                                  2010-2011      2010-2011     2011-2012      2011-2012     National
         Condition / Morbidity
                                 Patient Count   Prevalence   Patient Count   Prevalence   Prevalence
   Asthma                               9,994       7.9               9,896      8.0          9.9
   COPD                                 1,324       0.7               1,317      0.7          2.3
   CHD                                  5,176       2.7               4,486      2.4          5.4
   Stroke                               2,108       1.1               1,840      1.0          1.2
   Hypertension                        19,265       11.4             18,334      11.4         9.5
   Diabetes                             5,528       3.4               5,667      3.7          4.0
   Mental Health                       10,923       7.8              11,402      8.3          11.1
   Bone & Joint Diseases               11,450       6.4               9,786      5.7          11.3
Research: Low Back Pain
example:
System understanding of data
‘Data Hierarchy2’

      Support Clinical Interventions

      Clinical Governance

      Population Based Decision Support

      Policy and Strategy

      Research

      Administration and Business Support


                                            2: Pearce et al, Australian Family Physician 2011
Personal to System
Traditionally the relationship was characterised
as a dyadic one3:

                     But now recognised to be changing

                     • Black box4
                     • Gaze behaviours
                     • Information Source5




                                        3: Middleton, J Royal College of GP 1989
                                        4: Als, Family Practice 1997
                                        5: Shachak, J Eval Clin Pract 2009
Triadic behaviours6
  Actor        Keys               Behaviours
  Doctor       Unipolar/Bipolar   Engaging
                                  Disengaging
                                  Cogitating
  Patient      Dyadic/Triadic     Screen Watching
                                  Screen Controlling
                                  Screen Ignoring
  Computer     Active/Passive     Informational
                                  Prompting
                                  Distracting




                                  Pearce et al, Int J Med Info 2009
The ‘New’ Consultation7




                          Pearce et al, JAMIA 2011
See associated video
 given in description
Personal
System



         • Clinical Governance
         • Population Based
           Decision Support
         • Policy and Strategy
         • Research
         • Administration and
           Business Support
Questions?

Chris Pearce
cpearce@iemml.org.au

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Computers in Primary Care: Evolution or Revolution

  • 1. Computers in Primary Care: Evolution or Revolution HINZ November 2012 Associate Professor Chris Pearce
  • 2. The Problem? Or The Solution? General Practice is completely computerised » Prescribing » Progress Notes » Communication » ‘Reluctance to adopt the EHR is due at least in part to fear of change, fear of disruption to the physician–patient relationship and perceptions of increased workload, without a clear understanding of the benefits to be gained’1 1: Doyle et al, Family Practice 2010
  • 3. Narrative Fabula Code Personal System Narrative
  • 4. Inner East Melbourne Medicare Local » Population distribution:
  • 5. What is the population health program? How do we do this? » Provide practices with access to and education in the use of a series of data extraction tools such as PEN CAT, PHA, IEMML tool » Provide practices with comprehensive clinical and business reports on a 15 month cycle » Assist practices in making changes to they way they practice to improve the health outcomes of their patients.
  • 6. Data Size. Currently we have: » Data Warehouse 1. PHA extract – 1.1Million Patients • Limited focus on specific chronic diseases » Data Warehouse 2. CAT/IEMML extract – 500K Patients • More data • Longitudinal analysis • Closer to the data source – 1 step removed from the practice software rather than 2 steps (DW1)
  • 7. What do we do with this data? Our primary use of this data is to provide feedback to practices on how: » Well they code their clinical information, » Indicate areas of potential improvement, » How to optimise their use of MBS chronic disease and health assessment items » Show them how to make changes to improve practice processes around the above items.
  • 8. What do we present to practices? The general layout of the clinical & business report is: » Patient population overview: 2011 2012 Your total population 7,232 8,198 Your cleansed population 7,118 8,067 15-month patient population 2,217 2,083 No. Patients who have not presented ≥ 3 years 3,568 3,861 Aboriginal or Torres Strait Islanders 1 1 Pensioners 492 528 DVA Patients 78 65 Patients on ≥ 5 medications 552 531
  • 9. What do we present to practices? » Preventative health measures and data completeness: 100% April 2011 97% 98% 95% August 2012 90% IEMML Benchmark 80% 85% 85% Recording Percentage 76% 70% 60% 64% 48% 40% 43% 38% 20% 19% 13% 12% 3% 6% 11% 0% Allergy Status Smoking Status Alcohol Intake BMI Waist Absolute CV Recording Recording (≥ 18 years) Measurement Risk
  • 10. What do we present to practices? » Co-morbidities: Diabetes Asthma HT Mental COPD CHD Stroke Bone & Health Joint Disease Diabetes 111 28 63 30 7 31 18 43 Asthma 403 107 98 30 33 26 103 Hypertension 360 101 38 120 59 32 Mental Health 360 24 28 27 100 COPD 71 27 12 10 CHD 108 84 60 Stroke 84 18 Bone & Joint Disease 329
  • 11. What do we present to practices? » Actual versus Potential income from MBS items: Actual ^Estimated Estimated Item description Earned (A) total value(B) potential new income (B-A) EPC Health Assessment Items $47,863 $70,453 $22,590 Diabetes GPMP/TCA/Review $13,271 $30,336 $17,066 Asthma GPMP/TCA/Review $44,834 $71,518 $26,685 Mental Health GPMP/TCA/Review $44,153 $42,720 -$1,433 CHD GPMP/TCA/Review $6,815 $10,981 $4,167 Stroke GPMP/TCA/Review $4,782 $7,628 $2,845 COPD GPMP/TCA/Review $2,485 $3,362 $877 Bone Disease GPMP/TCA/Review $12,792 $20,441 $7,648 CDM services by a Practice Nurse $3,115 $4,968 $1,853 Sub-Total $132,247 $191,954 $59,707 PNIP Subsidy (see calculator 3) $0 $25,000 $25,000 Service Incentive Program (SIP) Items $1,625 $38,801 $37,176 Medication Management Item 900 2 $1,340 $2,721 $1,381 Aged Care items Item Numbers $2,683 $5,998 $3,316 Totals $185,758 $334,928 $149,169
  • 12. IEMML level uses » Population profile for the catchment: 8.0% 2010-2011 IEMML Average 2011-2012 IEMML Average 7.0% 6.0% % Total no. people 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% Age group
  • 13. IEMML level uses » Preventative health and data completeness benchmarks: 100% 2010-2011 Benchmark 95% 95% 2011-2012 Benchmark 80% 85% Recording Percentage 77% 68% 60% 64% 51% 40% 43% 20% 0% Allergy Recording Smoking Recording BMI Recording 5 Year CV Event Risk Status Status
  • 14. What is the warehouse comprised of? » Local chronic disease benchmarks: Age Standardised Prevalence 2010-2011 2010-2011 2011-2012 2011-2012 National Condition / Morbidity Patient Count Prevalence Patient Count Prevalence Prevalence Asthma 9,994 7.9 9,896 8.0 9.9 COPD 1,324 0.7 1,317 0.7 2.3 CHD 5,176 2.7 4,486 2.4 5.4 Stroke 2,108 1.1 1,840 1.0 1.2 Hypertension 19,265 11.4 18,334 11.4 9.5 Diabetes 5,528 3.4 5,667 3.7 4.0 Mental Health 10,923 7.8 11,402 8.3 11.1 Bone & Joint Diseases 11,450 6.4 9,786 5.7 11.3
  • 15. Research: Low Back Pain example:
  • 16. System understanding of data ‘Data Hierarchy2’ Support Clinical Interventions Clinical Governance Population Based Decision Support Policy and Strategy Research Administration and Business Support 2: Pearce et al, Australian Family Physician 2011
  • 17. Personal to System Traditionally the relationship was characterised as a dyadic one3: But now recognised to be changing • Black box4 • Gaze behaviours • Information Source5 3: Middleton, J Royal College of GP 1989 4: Als, Family Practice 1997 5: Shachak, J Eval Clin Pract 2009
  • 18. Triadic behaviours6 Actor Keys Behaviours Doctor Unipolar/Bipolar Engaging Disengaging Cogitating Patient Dyadic/Triadic Screen Watching Screen Controlling Screen Ignoring Computer Active/Passive Informational Prompting Distracting Pearce et al, Int J Med Info 2009
  • 19. The ‘New’ Consultation7 Pearce et al, JAMIA 2011
  • 20. See associated video given in description
  • 21. Personal System • Clinical Governance • Population Based Decision Support • Policy and Strategy • Research • Administration and Business Support