Tim Hibberd Smart Internet Technology CRC

1. Health Informatics New Zealand
www.hinz.org.nz
Collaborative Service Networks (CSN)
Next Generation IP Network (eHealth)
(Smart Internet document # CSN-M0002-2)
Author: Tim Hibberd - R&D Commercialisation Manager
Date: Nov 2006
Version: 1.1
Commercial In Confidence
(Not to be distributed without prior approval of Smart Internet)
Smart Internet CRC
Smart Internet CRC acts as a facilitator between commercial vendors, universities, and
government bodies to stimulate the market production of a Collaborative Service Network
that meets or exceeds customer requirements within 18 months (Healthcare Initially).
• Commercial requirements discussion, analysis & documentation
• R&D assistance to vendors & customers across multiple vertical markets
• Stimulation of commercial market development with at least one product trial
• Focal point for university research in Collaborative Service Networks
• Ongoing advanced Collaborative Service Networks R&D
• Founder of the Australian National Collaborative Service Networks Test Centre
Dated May 2006 © Copyright Smart Internet, 2006 Slide 2
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2. Health Informatics New Zealand
www.hinz.org.nz
IT & Telecommunications Convergence
Enterprise
Applications Application Networks
Application Networks
1.
1. eHealth
eHealth
2.
2. eProcurement
eProcurement
Enterprise Application 3.
3. eHumanServices
eHumanServices
4.
4. eEducation
eEducation
Applications Networks 5.
5. eTravel
eTravel
6.
6. eRealEstate
eRealEstate
7.
7. eInsurance
eInsurance
8.
8. eFinance
eFinance
Core Core
Networks Networks
1980-2000 2000+
Dated May 2006 © Copyright Smart Internet, 2006 Slide 3
The New Global Service Network
Source: B2Bi and Web Services An Intimidating Task, Web Services Architect, Jan 2002
Dated May 2006 © Copyright Smart Internet, 2006 Slide 4
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3. Health Informatics New Zealand
www.hinz.org.nz
Benefits of a Service Network Economy
Dated May 2006 © Copyright Smart Internet, 2006 Slide 5
The Current Market Gap
Service Providers
Enterprise Service Bus (ESB)
Collaborative
Service
Enterprise Service Bus (ESB)
Organisations
Network
Web Browser / Plug-in
End Users
Policy Driven
Application Network
Application
Network
Core
Network
Dated May 2006 © Copyright Smart Internet, 2006 Slide 6
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4. Health Informatics New Zealand
www.hinz.org.nz
Infrastructure Upgrade vs. Custom Solution
Personal Professional
Data Data
Storage Storage
Government
Wideband
IP Networks
Dated May 2006 © Copyright Smart Internet, 2006 Slide 7
Initial Target Market – Home Telecare
COLLABORATIVE SERVICES
IMPROVED AND MORE EFFICIENT CASE MANAGEMENT • Empowering the
patient
NETWORKS
ASSISTED SELF MANAGEMENT
• Improving
Outcomes
• Reducing Costs
BETTER USE OF AVAILABLE HUMAN RESOURCES
HACC 2006-09 Expenditure Priorities in Victoria: Consultation Paper
Aged Care Branch, Department of Human Services February 2006
Dated May 2006 © Copyright Smart Internet, 2006 Slide 8
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5. Health Informatics New Zealand
www.hinz.org.nz
Expected Benefits
• Visits to GPs can decrease by 40%
• Outpatient visits can reduce by 17%
• A&E visits can reduce by 50%
• Hospital admissions can be halved
• Hospital LOS can be halved
• Medicine intake is regulated or reduced
• Days off work can reduce by 50%
Source: UK Department of Health: Self Care – A Real Choice
Self Help Support – A Practical Option, Jan 2005
Research evidence available at http://www.dh.gov.uk/SelfCare
Dated May 2006 © Copyright Smart Internet, 2006 Slide 9
Key Issue Targeted
Applications not designed to connect or collaborate force people to be the decision
orchestrator for information flows that grow in volume and complexity daily*.
Orchestrating Disconnected Applications Orchestrating Disconnected People & Systems
Corporate Business Enterprise Customer
W arehouse Customer
Com pliance Process Performance Relationship
Managem ent Management
Management Management Managem ent Managem ent
Enterprise
Sales Force
Resource
Automation
Planning
Field Service Business
M anagement Intelligence
Enterprise
Distribution
Information
Management
Integration
Expense Knowledge
Management Management
Product
Supply Chain
Lifecycle
Management
Managem ent
Human
Inventory Hum an Marketing Content
Procurement Capital
Managem ent Resources Managem ent Management
Managem ent
Source: ICTWave, Feb 2006
* Healthcare is a classic example
Dated May 2006 © Copyright Smart Internet, 2006 Slide 10
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6. Health Informatics New Zealand
www.hinz.org.nz
Collaborative Service Networks
Shared EHR data is only one form of data exchanged in a health network and is only the
third most important element of a collaborative service environment.
• Interoperable Processes
• Why does the data need to be exchanged?
• Interoperable Services
• What type of data processing is required?
• Interoperable Data
• What is the specific data that is required?
Dated May 2006 © Copyright Smart Internet, 2006 Slide 11
Healthcare Collaborative Service Networks
CSN
Source: ICTWave, Feb 2006
CSN
Dated May 2006 © Copyright Smart Internet, 2006 Slide 12
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