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THERE IS NO MARKETING WITHOUT USER GENERATED CONTENT
GUY KEDAR
HEAD OF SOCIAL & INNOVATION
MEC
2
WORD OF MOUTH HAS ALWAYS POWERED MARKETING
USER GENERATED CONTENT IS MORE INFLUENTIAL THAN OTHER MEDIA
Source: Ipsos 2014
USER GENERATED CONTENT AFFECTS MILLENIALS PURCHASE DECISIONS
Source: Ipsos 2014
USER GENERATED CONTENT IS TRUSTED MORE THAN BRANDED CONTENT
Source: Nielsen 2015
UGC DRIVES MORE ENGAGEMENT THAN BRANDED CONTENT
Source: mavrck 2017
7
Source: mavrck 2017
SUPPORTED BY FACEBOOK’S ALGORITHM
THERE IS SO MUCH OF IT!
Source: Smartinsights
EVERY 60 SECONDS!
CONSUMERS SPEND MOSTOF THEIR
TIME ONLINE CONSUMING UGC
10
SO HOW CAN BRANDS LEVERAGE UGC?
NOT ALL (UG) CONTENTS ARE EQUAL (#1)
POST
IMAGE
TWEET
LIKE
VIDEO
REVIEW
COMMENT
CHAT
SPOOF
SHARE
RETWEET
CREDIBILITY
CONTROL
NOT ALL (UG) CONTENTS ARE EQUAL (#2)
POST
IMAGE
TWEET
LIKE
VIDEO
REVIEW
COMMENT
CHAT
SPOOF
SHARE
RETWEET
3 MAIN USE CASES FOR USER GENERATED CONTENT
INSIGHTS PROMOTION ACTIVATION
INSIGHTS PROMOTION ACTIVATION
15
MINING ONLINE CONVERSATIONS TO INFORM CONTENT AND MEDIA
TRACKING PINS TO IDENTIFY TRENDS
INSIGHTS PROMOTION ACTIVATION
CURATE AND PROMOTE UGC
Examples of some players in the space
•ASK MUDIT
RECOGNIZE AND CELEBRATE UGC
INSIGHTS PROMOTION ACTIVATION
21
MARRIOTT COURTYARD INVOLVED CONSUMERS IN CONTENT CREATION
22
APPLESIENTJE PUT UGC AT THE CENTRE OF A CAMPAIGN TO INCREASE CREDIBILITY
3 MAIN USE CASES FOR USER GENERATED CONTENT
INSIGHTS PROMOTION ACTIVATION
Thank you
Please find me at:
guy.kedar@mecglobal.com
@guykedar

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There is no marketing without user generated content