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How to build high performance growth teams
- learnings from silicon valley startups & Growth gurus
Agenda
1.Phases of Growth
2.Growth Team structures
3.Building Growth culture & the hiring process
Today, I am sharing the learnings from the work in startups and some broader
frameworks that I learnt from Industry thought leaders
About me
• MVPs to Product
launch
6+
years
2+
years
1+
year
2+
years
Engineer to
Product
Manager
Product
Manager,
Biz dev &
Growth
Product
Growth
Manager
Product
Manager, data
science
• Product
development
to user
acquisition
to retention
• Product
experiments,
continuous testing
• Ad tech gaming
• Product
Growth with
partnerships
Phases of Growth
Phases of
Growth*
,
Product
Market Fit
Preparing
to Scale
Scale
Growth
*Sean Ellis – Growth hacking
Phase 1:
Product
Market Fit
Inevitability Retention Referral
Most important factor for driving growth
Authenticity
A large addressable
market considers the
product ”must
have”– Sean Ellis
Are the users coming
back again and again
for this product –
Alex Schultz
Are the users
organically sharing
your product to
others? – Andreessen
What features of the
product stay true to it
expectations –
Lewis Lin
Phase 2:
Preparing to Scale
Study the users who consider the
product inevitable
• Understand these users in-depth,
their persona
• What segments they belong to
• What is the key benefit they are
getting
• Map the user journey with and
without the product
• For B2B products -> one should
understand both the business
value and the end user value
Solution-benefit optimization
• Is the product setting the right
expectations
• Avoid points of confusion
• Remove distractions
• Understand the market size
• Understand the channels they
come from
• Understand concurrent markets
• Understand what % of growth is
coming organically
Growth team is more than the marketing team
Phase 3:
Scale Growth
Team Process
*Sean Ellis – Growth hacking
Product
Marketing -
Growth
Data
science &
Research
Engineering
Design
Test, Learn
& Scale
Unbridled
ideation
Prioritize
backlog
Test
launch
Capture
learning
Growth Team Structure
Growth
Team
Framework
Growth Team Framework
Acquisition
Activation
Retention
Revenue
Referral
Product
PMs
Engineers
Designers
Data Science,
Research &
Analytics
Design Eng
Growth
Marketing
Paid acquisition
SEO
Affiliates
Influencer
Offers
Notifications
E-mail
loyalty
Newuser
acquisition
team
Lifecycle
team
Building the
Growth team
• Growth teams should be built based on phase of the product
• Until the product achieves a certain amount of fit with the market, activating
the marketing team would not be of best return.
• Starting with an ad hoc team – product, designers, engineer and then add
channel growth marketers
• Most important is to do as many tests as possible across the AARRR framework
to continuously learn and iterate.
• Data science and research teams are very key aspects of understanding insights
and learnings from the testing experiments.
• Set the right growth metrics
• Execute high tempo testing process.
• Learn and share the results across the teams
Growth Teams hiring should be based on the phase of the product
Process-
Testing drives
Growth
*Sean Ellis – Growth hacking
Growth Team Culture & Hiring
Growth
culture
- Recruit the
right people
for the team
How do you get the right people on your growth marketing team?
It is the people, culture and the process that will make your team successful
• Core value alignment with the team culture
Core values – Like to get shit done – Impact driven
Have perseverance
Be a Vivacious learner
Be a good team player
Less value on degree
• Fit with the role
Low
collaboration
High
collaboration
High Uncertainty The Bulldogs The Enterprising
statesperson
Low Uncertainty The Independent
operator
The Steward
*Archie Abrams – Growth team building
Bulldogs Stewards
Weekly Revenue = unique visitors * CVR * Avg cart size
Output goals Input goals
Setting the
right goal and
measuring
performance
Set goals according to level of control vs certainty:
use context & value to judge performance instead of quantitative goals
*Archie Abrams – Growth team building
Control
No Control
Uncertainty Certainty
• Input goals Vs Output goals
• Meet/Exceed goals for business objective
• Understand the situation & context to
create goals or objectives based on that
• Judge performance on values – Learner,
get shit done, Grit, innovation
Life cycle
team
SEO
Input goals Output goals
Shared goals
Lead the
team
effectively
*Tenants of strong leadership
Grow successfully!
Teşekkürler!
Thanks to thought leaders - Archie Abrams, Sean Ellis

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Growth Hacking İstanbul 2018 - Anand Arivukkarasu - How to Build High Performance Growth Teams

  • 1. How to build high performance growth teams - learnings from silicon valley startups & Growth gurus
  • 2. Agenda 1.Phases of Growth 2.Growth Team structures 3.Building Growth culture & the hiring process
  • 3. Today, I am sharing the learnings from the work in startups and some broader frameworks that I learnt from Industry thought leaders About me • MVPs to Product launch 6+ years 2+ years 1+ year 2+ years Engineer to Product Manager Product Manager, Biz dev & Growth Product Growth Manager Product Manager, data science • Product development to user acquisition to retention • Product experiments, continuous testing • Ad tech gaming • Product Growth with partnerships
  • 5. Phases of Growth* , Product Market Fit Preparing to Scale Scale Growth *Sean Ellis – Growth hacking
  • 6. Phase 1: Product Market Fit Inevitability Retention Referral Most important factor for driving growth Authenticity A large addressable market considers the product ”must have”– Sean Ellis Are the users coming back again and again for this product – Alex Schultz Are the users organically sharing your product to others? – Andreessen What features of the product stay true to it expectations – Lewis Lin
  • 7. Phase 2: Preparing to Scale Study the users who consider the product inevitable • Understand these users in-depth, their persona • What segments they belong to • What is the key benefit they are getting • Map the user journey with and without the product • For B2B products -> one should understand both the business value and the end user value Solution-benefit optimization • Is the product setting the right expectations • Avoid points of confusion • Remove distractions • Understand the market size • Understand the channels they come from • Understand concurrent markets • Understand what % of growth is coming organically
  • 8. Growth team is more than the marketing team Phase 3: Scale Growth Team Process *Sean Ellis – Growth hacking Product Marketing - Growth Data science & Research Engineering Design Test, Learn & Scale Unbridled ideation Prioritize backlog Test launch Capture learning
  • 10. Growth Team Framework Growth Team Framework Acquisition Activation Retention Revenue Referral Product PMs Engineers Designers Data Science, Research & Analytics Design Eng Growth Marketing Paid acquisition SEO Affiliates Influencer Offers Notifications E-mail loyalty Newuser acquisition team Lifecycle team
  • 11. Building the Growth team • Growth teams should be built based on phase of the product • Until the product achieves a certain amount of fit with the market, activating the marketing team would not be of best return. • Starting with an ad hoc team – product, designers, engineer and then add channel growth marketers • Most important is to do as many tests as possible across the AARRR framework to continuously learn and iterate. • Data science and research teams are very key aspects of understanding insights and learnings from the testing experiments. • Set the right growth metrics • Execute high tempo testing process. • Learn and share the results across the teams Growth Teams hiring should be based on the phase of the product
  • 14. Growth culture - Recruit the right people for the team How do you get the right people on your growth marketing team? It is the people, culture and the process that will make your team successful • Core value alignment with the team culture Core values – Like to get shit done – Impact driven Have perseverance Be a Vivacious learner Be a good team player Less value on degree • Fit with the role Low collaboration High collaboration High Uncertainty The Bulldogs The Enterprising statesperson Low Uncertainty The Independent operator The Steward *Archie Abrams – Growth team building Bulldogs Stewards
  • 15. Weekly Revenue = unique visitors * CVR * Avg cart size Output goals Input goals Setting the right goal and measuring performance Set goals according to level of control vs certainty: use context & value to judge performance instead of quantitative goals *Archie Abrams – Growth team building Control No Control Uncertainty Certainty • Input goals Vs Output goals • Meet/Exceed goals for business objective • Understand the situation & context to create goals or objectives based on that • Judge performance on values – Learner, get shit done, Grit, innovation Life cycle team SEO Input goals Output goals Shared goals
  • 17. Grow successfully! Teşekkürler! Thanks to thought leaders - Archie Abrams, Sean Ellis