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SAM ALTMAN
President, Y Combinator
@sama
sam@ycombinator.com
Class 20
Later-Stage Advice
How to Start a Startup
§  Management
§  HR
§  Company Productivity
§  Legal, Finance, Accounting, Tax
§  Your Psychology
§  Marketing and PR
§  Dealmaking
Later-Stage Advice
§  This is for months 12-24
§  After product-market fit
§  A waste of time until you have something
working
Warning
Management
•  Need it at about 25 employees
•  Every employee should have a manager, every
manager should know their reports
•  Know how to change the structure, add new
people – just make it clear
Establish a structure
•  Avoid the temptation to have “coolness” via
lack of structure
•  But, keep it lightweight
•  Don’t need complex matrices
Management Structure
Building a
great
product
Building a
great
company
1.  Being afraid to hire senior people
2.  Hero Mode – extreme leading by example
3.  Bad Delegation – not giving enough
responsibility
4.  Not developing a personal tracking &
productivity system
Failure Cases
Codify how you do
things
Codify why you do
things
(cultural values)
HR
§  Have a clear structure
§  Performance Feedback – Simple and Frequent
§  Compensation Bands tied to performance
§  Equity – be generous
§  Your investors will give you bad advice
§  Distribute 3-5% per year
It can speed you up
§  Keep up with refresher grants
§  Structures – 6 years, Pyramid Vesting,
Continuous Forward Vesting
§  Get an option management system early
Stock and Vesting
§  50 employee requirements
§  Sexual harassment, diversity training
§  Monitor for burnout
§  Hiring process
§  Full-time recruiters
§  Internal announcements
§  New employee ramp-up
§  Think about diversity early!
§  Growth of your early employees
HR cont’d
Company
Productivity
§  One word: alignment
§  Clear roadmap and goals
§  All employees can say the same top 3 goals
§  Figure out values early
§  Be run by product, not process
§  Ship every day
§  Have transparency and rhythm in communication
§  Weekly Management Meetings
§  All-hands meetings
§  Quarterly and Annual Planning
§  Offsites
Company Productivity
The Goal
Build a company that creates enduring
value over a long period of time.
Repeatable innovation and a culture of operational excellence is
the hardest thing to do in business
Mechanics
§  Clean books, Accounting Firm, Audits
§  Collect your legal documents – easy to fix now if you’re
missing something
§  FF stock in the B round
§  IP, Trademarks, Patents
§  Month 11, Provisional, International
§  Trademarks, US and international
§  Domains, misspellings, and all TLDs
§  Financial Planning & Analysis
§  Consider hiring a full-time fundraiser
§  Tax structuring
Legal, Finance, Accounting, and Tax
Your own
Psychology
Your Psychology
It keeps intensifying
Ignore the haters
Your Psychology
Long-term
Commitment;
Long-term strategy
Your Psychology
Monitor Burnout
Your Psychology
Your Psychology
Focus
Ignore acquisition
interest
Your Psychology
Startups Fail when
Founders Quit
Your Psychology
§  Start thinking about this once your product is
working – don’t ignore it
§  Don’t outsource the key messaging
§  Repeat the key messages again and again
§  Get to know key journalists
Marketing & PR
Deals
Deals
Build a great
product
Deals
Develop a personal
connection
Deals
Have a competitive
dynamic
Deals
Be persistent
persistent
persistent
persistent
Deals
Ask for what you
want
 	
  
Style guide
Colors
Fonts
Body: Geometria
Specials:
Avenir Next Regular
Avenir Next Bold

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